Sean Jennings, Co-Founder and SVP Solutions Architecture

Virtustream Enterprise Cloud Cloud built for the enterprise

Copyright © 2016 Virtustream. All rights reserved.

A Dell Technologies Business

• 2,000+ employees

• 20+ data centers

• Major operations in 10 countries

• One of the fastest growing Dell EMC companies

Technology Leadership

• IP Leader in cloud enterprise app assurance and security

• Inventor of the µVM™ cloud technology

• Developer of xStream® Management Platform software

• Operator of leading enterprise-class cloud IaaS

• One of the world’s largest storage platforms

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About Virtustream

Supply Utility Deliver Business Value

Infrastructure Applications

Server Deployment Service Delivery

Public vs. Private Hybrid

Self-Service Managed Services

A changing conversation

3

Deliver Business Value

Applications

Service Delivery

Hybrid

Managed Services

Enterprise-class cloud

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Cloud built for the Enterprise

Higher securityHardened architecture

Customized governance

Risk & compliance monitoring

Superior economicsPatented cloud resource allocation

True consumption model

reduces inefficiencies, improves TCO

Platform of recordDesigned to run complex business apps

ERP, SCM, Analytics

Assured, SLA-backed performance

Managed solutionPlanning & strategy

Migration & onboarding

App & infrastructure management

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Virtustream Enterprise Cloud

Built for mission-critical systems of record

• Designed for mission-critical, I/O-intensive apps

• SLAs for application performance

• Defense-in-depth security model

• Also available for government organizations

Full suite of managed services

• Planning and migration services

• Deep application expertise

Flexible, hybrid deployments

• Virtual private or public architecture

• Federate with global footprint of xStream-

powered service provider clouds

xStream management portal

• Greater control and automation

• Usage, SLA and billing reporting

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Assurance, Economics & Optimization

• Consumption-based billing

• Usage analytics

• Intelligent workload placement

• Proactive infrastructure optimization

• SLAs for application performance

• Fewer hosts, better utilization

µVM: the cloud kilowatt

1 µVM

200 MHz CPU 40 IOPs

768 MB RAM 2 Mb/s Bandwidth

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Consumption economics

Or ActualKilowatts Consumed?

Circuit CapacityRegardless of Usage?

Would You Rather PayFor Rated Peaks?

XL

M

Our ApproachStandard Public Cloud ModelTraditional ITO

600W

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Savings Due to Footprint Consolidation

Savings Due to

Utility Billing

Time (i.e., Past 30 Days)

Savings Due to Cloud Usage and Optimization

Resourc

es C

onsum

ed

1

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Benefits of utility modelProven efficiency with large, complex workloads, reducing total cost of ownership (TCO)

2

3

Benefit Stream of µVM Architecture

Additional savings attained through automated job scheduling of non-production workloads

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Resource modeling and predictive analytics

enable proactive infrastructure optimization and

industry-leading SLAs

• Application performance SLAs guarantee IOps vs. simple availability

• 99.999% availability SLA for H/A workloads

• Storage performance SLAs

• Application performance SLA for SAP

• Managed services response time SLA

• Disaster Recovery SLA

Performance assurance

IOPs

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High availability at every level of the architecture

• Up to 99.999% availability for cloud deployments

• Added storage replication and DR protection with dual cloud/ hybrid cloud deployments

• Geographically dispersed data centers

• Storage-based replication

- 15 Min RPO – Non HANA

- 30 Min RPO – HANA

- 1 Hour RTO – Non HANA

- 2 Hour RTO - HANA

Availability & resiliency

Feature/

Offering

Enterprise

Basic µVM

Enterprise

Core

µVM

Studio

Basic

µVM

Studio

Core

µVM

Storage

replicationNO YES NO YES

DR

ProtectionNO YES NO YES

Site

Resources

Single

Site

Dual

Sites

Single

Site

Dual

Sites

Availability 99.5% 99.999% 99.4% 99.9%

90% of Virtustream Customers subscribe to DR Services for Production workloads

Typical cloud service provider architecture

Key Attributes

• Shared infrastructure

• Designed for app level availability

• Self-service security and monitoring

• Varied compliance and certifications

• Best for applications that scale horizontally

DMZ

B

A

B

B

A

A

C

B

Firewall

A B C

INTERNET

PORTAL

CLIENT

NETWORK

CLIENT

NETWORK

VPN

Client Specific

RULESET

Client Specific

RULESET

Client Specific

RULESET

Client Specific

RULESET

Firewall

CONTEXT

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Enterprise class architectureKey attributes:

• Private cloud, public cloud, hybrid cloud deployment models

• Designed for application and data security

• Advanced GRC (Governance, Reporting,

Compliance)

• Centralized audit and log management

• Application-level performance SLAs

• Converged infrastructure

• Tiered SAN

• One of the world’s most extensive object storage

platforms

• Enterprise grade network

• Tier 3 and Tier 4+ Rated data centers

• Architected as extension of customer premise

• Ability to extend MPLS network to include

Virtustream as a node

• Ability to utilize private IP addresses

DMZ

B

B

A

AC

B

Firewall

A

B

INTERNET

PORTAL

CLIENT

NETWORK

CLIENT

NETWORK

VPN

Client Specific

RULESETFirewall

CONTEXT

Client Specific

RULESET

Firewall

CONTEXT

Front End Perimeter Landing Zone

VR

Separate LUNS

Intrusion Detection

BA

CK

EN

D P

ER

IMT

ER A

MA

NA

GE

ME

NT

FIR

EW

ALL

B

VR

VR VR

PLATFORM

A

Client Specific

RULESET

CORE

Client Specific

RULESET

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• RBAC and multi-factor authentication

• Key management

• Encryption at rest, in use and in motion

• Secure, dedicated connectivity options

- Dedicated VLANs and customizable security zones

- Carrier class firewalls

- Network based Intrusion Detection

- Option for customer provided firewall

• Continuous logging and compliance monitoring

• Intel Trusted Execution Technology (TXT)

- Attested authentic workloads

- Geo-fencing and geo-tagging

• Vulnerability scans and risk protection

• Full suite of managed security services

Defense in depth security modelChip-to-compliance IaaS security architecture

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Customized governance model

• Leverage your own resources

• Extend enterprise directory authentication

• Utilize your SAP security, GRC and SAP Router

• Leverage key systems integrator relationships

• Root and administrative access available

• Customized RASCI matrices

• Full monitoring transparency

• Full Customer audit rights

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• Automates compliance and risk management for enterprise-class clouds

• Provides continuous risk analysis with heat maps for proactive view

• Collaborative and workflow driven for compliance automation and documentation

• Scales with Big Data analytics engine

• Comprehensive mission risk view

Automated risk and compliance management

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Supported compliance frameworks

• ISO 27000:2013 and Shared Assessments

• SSAE16, ISAE3402, SOC2

• FISMA

• FedRAMP

• ISO 9001:2008

• PCI 3.0

• HIPAA/HiTECH

• Cloud Security Alliance STAR

• ITAR/EAR

• Open Data Center Alliance

• NIST 800-53 (US Government)

• DIACAP (US Dept of Defense)

• ICD503 (Intelligence)

• G-Cloud (UK Government)

• SSAE16, SAS70 (Audit)

• GLBA

• Basel III

• Sarbanes-Oxley (SOX)

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Managed Services

Flexible, consumption-based approach

Service catalog allows you to select and parameterize the

offerings you use, tailoring your services to your precise

requirements

Unified services model

Resources concentrated in one location with sufficient

breadth and depth of experience to increase availability,

stability, and performance

Application & platform expertise

Domain expertise across Dell Technologies products and

services give clients maximum return on investment

Application automation

Access to an ever growing suite of tools that offer self

healing and hands off administration.On-demand provisioning of experts to

improve ongoing effectiveness of a

client’s cloud based information

technology assets, lowering

maintenance costs of applications

by 20 – 40%.

Infrastructure and Application Managed Services

Migration Monitoring Management Optimization

Facilities, Computing Infrastructure

& Storage UnitsPhysical Plant, Virtualized Compute,

Storage and I/O Hardware

Network Services Backup and Disaster Recovery, 24 x 7

Helpdesk, Redundant Carriers

VM & OS AdministrationAdmin, Installation, Upgrades,

Patches, Security

DB & App AdministrationSAP Basis, Oracle Apps DBA, Security

Upgrades, Patched, Issue Resolution

Application Management Performance Tuning, Capacity

Planning, Resource Optimization

Experts On Demand

On or off premises

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Cloud agility, automation & optimization for enterprise applications

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xStream Management Portal

• General administration, consumption, operations and monitoring

• Service delivery support and Service Level Agreement

(SLA) reporting

• Application migration, provisioning, and maintenance activity

• Security, audit, business risk and continuous compliance reporting

• Managed services task tracking and performance

• In-life application automation, orchestration, and management of

complex applications, including in-depth reporting & monitoring

• Customizable alerting and self-healing for more effective

management of mission-critical systems

• Application specific automation - SAP now; others to follow

ROLE BASEDChoose from catalogs or create personalized tiles

CUSTOMIZABLE

Mobile friendly interface that adapts to the user’s device

PORTABLE

Simple integration with third party software

EXTENSIBLE

Context sensitive information based upon company and role

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Global footprint

Cloud Nodes

Canada

Middle East

Brazil

xStream Powered Partner Clouds

Japan

Australia2016 IaaS Planned Expansion

Virtustream Federal Cloud

Indonesia

2016 Service Provider Potential Expansion

Malaysia

Frankfurt

Current VEC and/or VSC nodes

San Francisco

Las Vegas

Washington, DC

London Amsterdam

Paris

Chicago

Los Angeles

Dallas

Deep SAP Expertise

• ~200 SAP clients running production SAP

• First Production SAP Customer in a Multi-tenant Cloud

• First Production SAP ECC Running on HANA in the Cloud

• ~500 SAP HANA Instance Migrations to date

• Complete SAP Portfolio Coverage, Including ERP, CRM,

Analytics, HANA & Business One in the Cloud

Comprehensive Certifications

• One of only five global HEC premium suppliers

• SAP Certified for Hosting Services

• SAP Certified for HANA Operations

• SAP Certified for Cloud Services

Virtustream & SAP

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Planning & Advisory services

Future

State

Architecture

Current

State

Assessment

Project Scope and Objectives

Advisor Resource Analysis

Cloud Architecture Scenario Analysis

Future State Architecture

Business Case Development

Transition Plan

Steady State Planning

Key Application Considerations

Transition

& Migration

Plan and Execution

Future State

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• Financial ROI analysis (cost base, payback, NPV, IRR)

• Cloud costing projections

• Migration blueprint with workload prioritization, phasing)

• Accurate workload consumption by CPU, memory, IOPS, storage

• Vendor agnostic assessment of platforms, services

• Detailed summary of observations and analysis

• Recommendations

Data driven approach to determine best cloud solution

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VirtustreamAdvisor

Proprietary, Agent-less Analytics Tool

• Measures system utilization

- Systems, application, location, unit

- CPU, Memory, IOPS, BW, Storage

• Includes client’s business priorities

• Translates allocated environments into actual resources

consumed

Estimates Impact for Cloud Services

• Scenario analysis for cloud alternatives

• Calculate business case, cost savings, agility improvements,

environmental impact, reliability

Deliverables

• Cloud TCO

• Cloud Scenario Analyses

• Cloud Migration Plans

• Executive Summary Report

Onboarding servicesProven transition methodologyStaffing & Onboarding

• Staff service startup & steady-state roles

• Provide staff access & resources

• Train staff and perform Delivery Assurance Assessment

Process Integration

• Integrate customer policies and processes with best practices delivery model

• Implement best practices, process readiness, measurements, and controls to meet service performance standards

Service & Technology Reporting

• Implement reporting measurements for service & technology management controls

• Publish service and technology reports demonstrating service delivery meets performance standards

Technology Management Integration

• Integrated customer technology operating methods with best practices delivery model

• Implement Technology Management infrastructure, operational readiness, measurements, and controls to meet service performance standards

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Migration & implementation

Planning phase

• Technical preparation: project team w/OS/DB

Migration Consultant)

Migration phases

• Test runs for the migration

• Tuning and optimization in the target system

• Improvement of data transfer and flow of migration

• Further test runs until the production downtime

requirements are met

Cutover and go-live

• Migration of the production system

• Technical check of data consistency and performance

• Conversion of production operation to the target system

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Summary

Blueprint-based app deployment

Lifecycle application automation

Deeper insight into utilization

Greater Agility & EfficiencyBetter App Performance

Tuned for mission-critical apps

Run enterprise apps up to 2x faster

SLAs for application performance

Superior Economics

Pay for what you use

Lower your infrastructure costs by 30% or more

Application automation drives substantial labor efficiencies

Comprehensive platform security

360-degree risk view

Continuous compliance monitoring

Higher Security

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Case study: Florida Crystals

lower three-year TCO

40%

• Entire enterprise data center moved to Virtustream

• Two-continent SAP landscape with 1,000s of users

• 80-day migration of >60 SAP instances

• Added disaster recovery capabilities with <1hr RTO

• App deployment times cut to hours from weeks

application performance

2x