myra kraft open classroom - 2/8/17 - "food system resilience in boston"
TRANSCRIPT
Food System Sustainability, Health and EquityNortheastern University
February 8th, 2017
The first Stop & Shop store opened over a century ago In Somerville, Massachusetts
Today, The Stop & Shop New England Division is an innovative, 211 grocery store chain located throughout Massachusetts, Rhode Island and Connecticut
Over 32,000 Stop & Shop New England associates serve millions of customers throughout the region
Our values have remained the same since 1914, we are committed to being a better place shop, a better place to work, and our legacy of being a better neighbor only gets stronger
Stop & Shop is part of the Ahold-Delhaize family which operates a number of grocery store brands including Hannafords, Giant and Food Lion
The Stop & Shop New England Division: Overview
Stop & Shop operates 130 stores in Massachusetts, 55 stores in Connecticut and 26 stores in Rhode Island
Stop & Shop operates 9 stores in the city of Boston
The average Stop & Shop store is 60,000 square-feet and employs up to 120 full and part-time associates
Stop & Shop stores offer signature fresh Produce, Bakery, Meat & Seafood Departments. Additionally, each store carries an extensive assortment of natural and organic products, as well as gluten-free and special diet selections
Stop & Shop serves customers from a wide range of household incomes and from dense urban areas and local suburbs.
Stop & Shop serves over six million customers weekly
Our Stores
In an effort to end hunger, Stop & Shop is proud to be partners with six New England food banks including the Greater Boston Food Bank
Stop & Shop has been a partner of the Greater Boston Food Bank for thirty years and is the food bank’s top food donor, donating an average of two million pounds of food a year for the past twenty years.
In 2016, Stop & Shop donated over $14 million dollars in cash and product to our food bank partners as well as to hundreds of hunger relief organizations throughout New England
In addition to corporate support, Stop & Shop customers have supported area food banks by donating an average of over $1 million dollars annually for the past twenty-five years through Stop & Shop’s Food for Friends program
A Better Neighbor
As a critical resource in the communities we serve, Stop & Shop has developed strong comprehensive weather related contingency plans across the entire division
Stop & Shop has a network of vendor partners as well as distribution warehouses located throughout the Eastern United States which allows us to immediately stock essential products in preparation for weather related events
As an emergency food provider, Stop & Shop works closely with local and state officials to ensure our delivery trucks can travel on state/local roadways leading up to and during significant weather events
Stop & Shop stores remain open during significant weather related events with small staffs (consisting of local associates). As a food provider, it is essential that customers have access to our stores even during the most difficult weather conditions
Stop & Shop uses a myriad of communications methods to update/inform customers on store hours, store locations and weather conditions, including email, social media, in-store communications as well as direct and live customer service interactions
Emergency Contingency Planning