navigating technology – part 1 – state of it implementation
DESCRIPTION
Today, the importance of information technology to organization’s viability and future prospect cannot be overstated. For customer facing endeavors, technology may already be the primary interface, not only in B2C but also in B2B. For middle- and back-office, technology is at the heart of operational efficiency. IT failures are clearly visible, just look at the fiasco with the recent rollout of Healthcare.gov. In Part 1 of this short presentation, we explore the reasons behind the challenges of implementing technology and we conclude with six major root causes of technology failure. In another presentation, Part 2 will present a simple framework on technology implementation.TRANSCRIPT
State of IT ImplementationNAVIGATING TECHNOLOGY – PART 1
Strategic Business Execution Framework
PROPRIETARY AND CONFIDENTIAL
Core Disciplines
Important Competencies
Execution Excellence
Integrating Processes
Value, Behavior, Attitude
Where in SBE does Navigating Technology fit?
Follow-through Integrity Teamwork Resiliency …
Value, Behavior, Attitude
Important Competencies
Integrating Processes
Core Disciplines
Program Management Project Management PMO Process Improvement …
Navigating Technology Decision Making Problem Solving Managerial Courage…
Governance Change Management Knowledge Management Issue and Risk Management …
PROPRIETARY AND CONFIDENTIAL
Navigating Technology
32% of IT projects are considered successful.
• 25% were considered failures
• 44% were considered to be challenged
Success rate was 25% a decade ago – little improvement.
What is the State of IT Implementation?
PROPRIETARY AND CONFIDENTIAL
Navigating Technology
oTechnology◦ Rapid Change◦ Resource Scarcity◦ Cost◦ But technology is often a modest component of the overall challenge
oBusiness processes and its evolution
oPeople factor
What are the Challenges of IT Implementation?
PROPRIETARY AND CONFIDENTIAL
Proprietary And Confidential
Navigating Technology
What are the main causes for IT implementation failure?
Proprietary And Confidential 7
Contact Information
o Email: [email protected]
o Phone: 201.688.0680
o Web: www.pmoadvisory.com
Management Consulting with A Social Conscience