insider ΝΒΚΝΒΚΝΒΚΝΒΚ

© PR Department NBK Holding 2009 Year 2—Issue 15 September 2009

VVVVVVVVVVVV I S I O N F O R T H E F U T U R EI S I O N F O R T H E F U T U R EI S I O N F O R T H E F U T U R EI S I O N F O R T H E F U T U R E

Eid Mubarak

Ramadan Mubarak, dear col-leagues! In this month of charity and mag-nanimity, I would like to extend my greetings, on behalf of NBK, to you and to your respective fami-lies and loved ones. I hope this month to be one filled with heart-felt blessings. Allow me also to reiterate the sig-nificance of your role as NBK team members in the society. As corporate citizens, we need to in-corporate within our business practices a solid commitment to supporting the welfare of our community and I urge you to vol-unteer for the NBK Ramadan Goodwill Drive to make this hap-pen. As we near the threshold of the fourth quarter, I would like to quickly brush upon those past few months. The financial crisis has become

our daily talk. Yes, we cannot hide it or run away from it. We just need to face it. And we did. We still are and we will have to con-tinue braving it with the help of each and every one of you. We know it has been a hard year. We've seen you worried and we've felt the restlessness. Yet, we all kept fighting and for this we thank you. You've shown unfaltering efforts, hard-work and belief in our or-ganization. At the end, you are all the crux of our success and any achievement we make, no matter how small or impressive, lies in our true team-spirit which is a hallmark of NBK's corporate cul-ture. Those are tough days and storms might put our patience and faith into test yet again. Here's when your commitment and support are needed the most. You've proved it before and now it's time to put into action every bit of skill, talent and knowledge you've acquired so far for we're all too familiar with the saying that goes "together we stand; divided we fall". I wish you all the best as we move forward – Keep it up! Regards,

Hussein Al-Siddiqui Chief Operation Officer Non Auto 2

Message for Success

NBK Insider

Issue 15 - September 2009

NEWS Bulletin 20th NBK Ramadan Tennis Tournament Concluded! The 20th edition of the NBK Ramadan Tennis Tournament was con-cluded on the 7th of September 2009 under the patronage of Sheikh Nawaf Nasser Bin Khaled Al Thani and the presence of the President of Qatar Tennis Federation, Mr. Nasser Al-Khulaifi. The Final Cere-mony started with the final match in the Veterans’ Doubles catego-ries and has ended with the winning of Sheikh Mohammad Bin Faleh Al Thani and Haydar Hussein team against Sheikh Hassan Bin Khaled Al Thani and Andreas. Mr. Mohammad Nour, Manager of Admin Department was honored for his great achievement in developing and organizing the tournament for many years. Moreover, we would like to congratulate our colleague, Mouddar Kouli from NBK Auto for winning the semifinalist position in the Men’s singles category.

NBK Insider

Issue 15 - September 2009

NEWS Bulletin

NBK Ramadan Inter-Departmental Bowling Night organized! On the night September 08, 2009 at the Qatar Bowling Center, 12 teams from different companies and departments competed in a friendly and cheerful ambiance to win the titles. Teams were: Executive Committee Team, HR Dept, Admin Dept,, COO’s Offices Team, Accounting Dept, Class Leasing, NBK Auto, Inter-nal Audit Dept, Projects Promotion, QAC , Zein and NBK Readymix Team. The Results were as follows: on First Place came NBK Auto Team, second place was Admin Dept Team and on Third Place was Zein Team. As for the individual awards; Mr. Ayman Khaleel from Executive Team won High Series / Men Category and Ms. Anabel Astillo won the same title in Ladies category. The High Game in men’s category was taken by Mr. Hani Zabalawi from QAC, as for ladies category the same title went out for Ms. Prime Rose Chong from Admin Dept. Congratulations to all the winners and we are looking forward to host the next event!!

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NBK Insider

Issue 15 - September 2009

NEWS Bulletin

NBK RAMADAN GOODWILL DRIVE KICK-STARTS WITH CHARITY BANQUETS

The annual NBK Ramadan Goodwill Drive was launched with the sponsorship of Charity Banquets in the Doha Jadeed Area. The banquets are set to accommodate over 10,500 people and are open starting from the first day of Ramadan onwards. This year, the NBK Ramadan Goodwill Drive will have NBK sponsor a number of Iftar meals through the banquets in addi-tion to the yearly traditional celebration of the Garangao festive event at Dreimah. During the Garangao tradition, the NBK management team and families gather at the Dreimah’s head-quarters to celebrate and contribute to this yearly awaited event with children in an ambiance of joviality, enthusiasm and compassion. Along its humanitarian aspect, the NBK Ramadan Goodwill Drive will comprise some societal events such as the famed NBK Ramadan Tennis Tournament will kick-off on August 27th and will stretch till September 7th. The NBK Ramadan Tennis Tournament is a highly awaited local Sports initiative and is earmarked with an increasing number of pros, amateurs and enthusiasts year on year who come together to compete and promote healthy moral values under the CSR flag of NBK. The second round of the NBK Bowling Tournament will also take place where the NBK team will compete for the new cham-pion’s title.

Success is not a destination,

it's a journey “

“

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NBK Insider

Issue 15 - September 2009

NEWS Bulletin

1. BIGGEST RAMADAN AUTOMOTIVE OFFER LAUNCHED; QAC AND DOHA BANK OFFER ATTRACTIVE SCHEMES FOR MITSUBISHI PRODUCTS Qatar Automobiles Company and Doha Bank recently an-nounced the launch of the biggest automotive offer for the holy month of Ramadan. With unbeatable rates, the campaign is set to foster market demand and provide existing clients and pros-pects with unique opportunities to purchase one of the most respected Japanese brands, Mitsubishi, while reveling in nu-merous added-value benefits – a hallmark of QAC’s business approach. A press conference was held at NBK premises with the presence of senior officials from both companies and the media.

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NBK Insider

Issue 15 - September 2009

NBK Insider wishes a Happy Birthday to:

NBK Family Round-Up!

Nasser Bin Khaled welcomes new as-

sets to the family

Nasser Bin Khaled wishes farewell and the best of luck to the family

Mohamed Farook Abdul Samad NBK Holding 10/Sep

Shahbaz Shirazi NBK Holding 24/Sep

Rabi Mohan Dahal NBK Holding 17/Sep

Omar Khalil NBK Holding 19/Sep

Mohamed Abdel Monem NBK Holding 6/Sep

Michelle Petalver NBK Holding 21/Sep

Karen Camit NBK Holding 25/Sep

Wella Sadsad NBK Holding 9/Sep

Mai Alaa NBK Holding 30/Sep

Mohammad Ogali Prime Ride 17/Sep

Kaniyath Dharman NBK Auto 20/Sep

Norma Toledo NBK Auto 3/Sep

Kadi Rehmak Habashi NBK Auto 23/Sep

Danilo Jalocon NBK Auto 28/Sep

Jose Quadros NBK Auto 6/Sep

Amy Pedrosa NBK Auto 5/Sep

Sami Ahmed Abou Edwan NBK Auto 14/Sep

Nilantha pradeep Lokupathirage NBK Auto 14/Sep

Romualdo C Bautesta NBK Auto 20/Sep

Mohamed Mohamed NBK Auto 24/Sep

Noli Florendo NBK Auto 13/Sep

Joash oreri NBK Auto 10/Sep

Zaheer Shaikh NBK Auto 30/Sep

Mustapha El-Khatib NBK Auto 21/Sep

Tulasi Lungba NBK Auto 23/Sep

Chandra Kumar Rai NBK Auto 8/Sep

Mohamed Abdalla NBK Auto 13/Sep

Pinky Calderon Tan Class 16/Sep

Michael De Rosas Class 21/Sep

Archieval Apostol Class 4/Sep

Marlon Devera Class 7/Sep

John Kihanya Class 20/Sep

Ryan Ramos Class 23/Sep

Wahid Bakhsh Class 8/Sep

Mazen Al Habbab Class 7/Sep

Joycelyne Dizon Harley Davidson 11/Sep

Abd Elsatar Mostafa Harley Davidson 9/Sep

Cristina Abrigo QAC 30/Sep

Alaa Youssry QAC 23/Sep

Mohammad Abdul Raheem QAC Al-Wakra 23/Sep

Mohamed Mubayed QAC Al-Wakra 1/Sep

Joseph Tenerio QAC Duhail 18/Sep

Kodakkat Moidu QAC Industrial Area 8/Sep

Teresita Manalastas QAC Industrial Area 10/Sep

Joseph Bondoc QAC Industrial Area 2/Sep

Fernando Carlos QAC Industrial Area 8/Sep

Hermelino Coroza QAC Industrial Area 23/Sep

Alberto Navasero QAC Industrial Area 6/Sep

Jesus Romero QAC Industrial Area 22/Sep

Koyes Azir Uddin QAC Industrial Area 15/Sep

Himalaya Prasad Kharel QAC Industrial Area 20/Sep

Chandra Kumar Dahal QAC Industrial Area 6/Sep

Jimmy Uadan QAC Industrial Area 12/Sep

Genlyn Lulu Joves QAC Industrial Area 22/Sep

Gabriel Penero QAC Industrial Area 25/Sep

Yasantha Waduge QAC Industrial Area 10/Sep

Benedicto Mendoza QAC Industrial Area 5/Sep

Mohammadu Samer Asaraf QAC Industrial Area 23/Sep

Wilmer Caraang QAC Industrial Area 27/Sep

Mandadige Fernanado QAC Industrial Area 23/Sep

Saji George QAC Salwa 9/Sep

Hisham Hanna QAC Salwa 27/Sep

Adnan Najim Salim QAC Salwa 1/Sep

Fernando Morales JR NBK Fashion 22/Sep

Marwan Kazma ZAI 2/Sep

Lalaine Javier ZAI 17/Sep

Halima Lazreg ZAI 26/Sep

Safa Chiha ZAI 4/Sep

Joan Manatad Quiksilver 1/Sep

Jacqueline Dela Cruz Quiksilver 21/Sep

Ruth Heria Metropolis 6/Sep

Wickrema Mudiyanselage Bosch Auto 24/Sep

Ritchel Sixto Bosch Auto 16/Sep

Abdul Mohammad Bosch Auto 1/Sep

Josue Farnacio Fadriquela Bosch Auto 13/Sep

Garry Aberion Bosch Auto 13/Sep

Chamila Mudiyanselage Bosch Auto 5/Sep

Ranjit Chaudhary Bosch Auto 12/Sep

Udayanga Mudiyanselage Bosch Auto 13/Sep

Thushyanthan Charavana-pavan

Bosch Auto 22/Sep

Chaminda Hewa Dewage Bosch Auto 19/Sep

Jesuspher Tamayo Bosch Auto 30/Sep

Edgar Sambo Bosch H.A 28/Sep

Shem Vargas Dubouzet Bosch H.A 30/Sep

Islam Ibrahim Hassan Bosch H.A 2/Sep

Hussam Al-Aridha Doha Petrol Station 10/Sep

Jurnil Simo Doha Petrol Station 2/Sep

Joe Attallah Ever Gulf 26/Sep

Anand Jadhav H-Deco 30/Sep

Boateng Daniel H-Deco 1/Sep

Kalahe Kaushalya H-Deco 23/Sep

Mario Sahyoun H-Deco 17/Sep

Muhammad Awais Ashraf H-Deco 25/Sep

Ajmeer Thanga Rasa H-Deco 6/Sep

Binod Kumar Pandeya Heavy Equipment 1/Sep

Gopal Kharel Heavy Equipment 17/Sep

Renante Novio Heavy Equipment 24/Sep

Jhamka Shahi Heavy Equipment 29/Sep

Ariyarathna Arachchige Manakish Al Basha 12/Sep

Paulino Quine Manakish Al Basha 13/Sep

Hassan Abu Abbas Manakish Al Basha 10/Sep

John Phil Paguia Manakish Al Basha 16/Sep

Ricardo Abrigo Michelin 17/Sep

Wilfredo Panlilio Michelin 11/Sep

Rabindra Thakur Michelin 1/Sep

Biharlo Caneza Juan Michelin 25/Sep

Emiliano Pasuluan Michelin 25/Sep

Jamiakhtar Thakurai Michelin 19/Sep

Mohammed Al zain NBK Medical 26/Sep

Ali Karaouni NBK Medical 16/Sep

Hussein Murtaja NBK Medical 8/Sep

Mazen Khalil Zouayhed NBK Medical 13/Sep

Vethim Ebotoke NBK Readymix 8/Sep

Johnny Donis NBK Readymix 17/Sep

Munther Salmi NBK Readymix 12/Sep

Joselito Cachero NBK Readymix 13/Sep

Yousef El-Sayed NBK Real Estate 25/Sep

Jonathan Constantino NBK Real Estate 7/Sep

Issa Abu Gharbieh NBK Real Estate 2/Sep

Christian Dela Cruz NBK Real Estate 8/Sep

Jamesh Languido NBK Real Estate 11/Sep

Amador Bragais NBK Real Estate 28/Sep

Micheal Jabbour NBK Real Estate 4/Sep

Musthafa Mohamed NBK Real Estate 30/Sep

Ahmad Hariri NBK Trading 10/Sep

Rakesh Kumar NBK Trading 19/Sep

Abeykoon Abeykoon NBK Trading 12/Sep

Chandrakumar Aru-mugan

NBK Trading 4/Sep

Rathna Wahalathant NBK Trading 15/Sep

DumindaAppuhamilage NBK Trading 21/Sep

Hapugoda Kithulanmulle NBK Trading 6/Sep

Kanishka Artigala NBK Trading 8/Sep

Kyaw Min NBK Trading 3/Sep

Udayakumara Ariyaratne NBK Trading 6/Sep

Manjula Kimmanthudawage NBK Trading 22/Sep

Pathmasiri Samarase-kera

NBK Trading 1/Sep

Pradeep Arachchilage NBK Trading 21/Sep

Rahim Dad Jangi NIC 12/Sep

Banduwa Samang Ziebart 16/Sep

Nadin Sabaneh NBK Holding Secretary - Temporary

Jacqueline Caparas NBK Auto Secretary

Wahab Noor Class Leasing Driver

Prasanna Mudiyan Doha Petrol Station Pump Filler

Ricky Rollinas Heavy Equipment Generator Technician

Renante Novio Heavy Equipment MTU - Technician

Lal Tennyson Ara NBK Trading Heavy Vehicle Driver

Jayaraj Angodage Don NBK Trading Heavy Vehicle Driver

Udayakumara Kankanamalage NBK Trading Wheel Loader Operator

Nissan Sudeera Dewage NBK Trading General Helper

Nadia Kamhaz NBK Auto Salesperson

Salman Nasser NBK Auto Business Development Manager

Mpiani Osei H-Deco Carpenter

Rovelyn Englis CV Secretary

Manoj Nair Heavy Equipment Technician

Mark Bayaliss QAC After Sales Manager

NBK Insider Issue 15 - September 2009

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A Culture of Progress! – HR Thoughts, At a Glance

SAP Key Users for Finance With the success of the SAP Key User Training Program for DBM, we’re taking the same approach with the Finance department in building a Key User team who will share their knowledge and expertise on SAP with their colleagues. Eight Key Users were identified to handle different topics in the SAP Finance module, On the 17th of August 2009, a kick-off meeting and a train-the-trainer’s work-shop was conducted for the first half of the group. In this workshop, the Key Users learned the different facilitation skills and various training techniques. They also had various activities which included a short impromptu presentation in front of the group. Another session of this workshop will be conducted to cover all Key Users and help them prepare in this new initiative.

Train The Trainers 2009

SAP KEY USERS FOR FINANCESAP KEY USERS FOR FINANCE

Cash Journal

Payroll

Payroll

Fixed Assets

PDC & Payable & General Ledger

Income Statement – Report Painter

Income Statement – Report Painter

Receivable & Payable & General Ledger

Field of expertise

Mohammad Ali Husein El-Asmar

Alaa Hably

Wael Al Masri

Mujib Rahman

Assem Abdelltiff

Gigi Skariah

Omar Abdul Rahman

Aimee Magnipes

Names

More HR and development news on the way in the upcoming October 2009 issue of NBK Insider!

NBK Insider Issue 15 - September 2009

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A Culture of Progress! – HR Thoughts, At a Glance

MS Excel 2003 Training (Intermediate) Following the MS Excel 2003 Training (Basic) conducted last month, an Interme-diate Level was piloted to 2 classes on August 18 and August 20 to test the de-sign of the new training course. This will be the 2nd installment of the Booster Shot Training Program on MS Excel 2003. Classes will be scheduled after Ramadan so expect an invitation to be released by the Human Resources De-partment to the managers. It is a pre-requisite that participants for this course have attended the basic course or at least familiar with the basic features of MS Excel 2003. In this course, participants will learn the following in MS Excel 2003: Working on Multiple Worksheets, Inserting / Deleting Worksheets, Moving / Copying Work-sheets, Simultaneous Data Entry / Formatting, Viewing Worksheets, Freeze / Unfreeze pane and Group / Ungroup rows or columns. In additions to useful functions in Excel to include: IF, VLOOKUP and Conditional Format. We would like to thank the participants of the 2 pilot classes in helping the facilitator fine tune the design of the course.

HR Summer Internship Program The Human Resources Department hosted one high school intern during the sum-mer break as part of NBK’s corporate responsibility in supporting the Qatari Youth. This initiative is coordinated with the Ministry of Labor to provide the youth a glimpse of the corporate world. Mutar Ahmad M M Al-Hajri, a high school student from Hamed Bin Abdullah school, has spent 1 full month with the HR department to observe and immerse himself in the day-to-day activities, learning the various HR process and lending an extra hand to the team.

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NBK Insider Issue 15– September 2009

U-Matter! NBK invites each and every one of

you to share their thoughts, views and points

of interest on a monthly basis.

MATTER U-Matter! NBK invites each and every one of you to share their thoughts, views and points of interest on a monthly basis. This month, our colleague Mahmoud Al-Moghrabi shares his views on winning strategies

Winning Strategies

“The strategy of the organization should

be clear and plain for every member in

the organization to know what the

company is trying to achieve, what the

goals are, and what strategies are being

followed, etc.”

Dear colleagues, During the last few weeks, I have been engaged in reading some very interesting articles and books about implementing business strategies and how to make most use out of a good strategy. Most authors carry the same essence on this subject, “Winning”. A winning strategy formulation and implementation is a careful blend of scientific analysis and strategic thinking needs to be addressed at two different but interrelated levels, the organizational level and the individual level. The main three elements of the individual level are: • Holistic understanding of the organization

and its environment • Creativity • Vision for the future of the organization In other words, the strategy of the organization should be clear and plain for every member in the organization to know what the company is trying to achieve, what the goals are, and what strategies are being followed, etc.

Moreover, with employees’ awareness of the company’s strategy, we are hoping to make them feel more loyal in order to have them try to develop the internal processes in their field within the organization in which to sustain the strategy plan. Due to the above, I do recommend, if possible, for our top management to share some of their plans and strategies with the staff which will also increase the staff knowledge by having some of the senior level experiences.

NBK Insider Issue 15 - September 2009

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This section of the Insider is dedicated to each and every team member; it is your channel to share your concerns with your man-agement and have all your inquiries answered. We have added this section to encourage upward and downward communications among staff and management. Your questions will be delivered to the right people in total confidentiality and anonymity; therefore please feel free to send us your thoughts, ideas and queries to nbkinsider@nbks.com Kindly note that this section is dedicated to corporate-related questions that are of general benefit to all the staff at NBK. For any PERSONAL inquiries, kindly drop us an email at hrservices@nbks.com and a specialized HR employee will an-swer your inquiry within 24 hours.

NBK Insider Issue 15- September 2009

INDepth Select Transportation Solutions

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Select Transportation Solutions built a reputation for efficient delivery of products and services that exceed client’s expectations and meet mar-ket demand. Within less than 12 months, the fleet reached a rich mix of 600 vehicles ranging from luxury Mercedes S-Class and R-Class to Buses, Sedans as well as Commer-cials and Saloon vehicles. Select aims at reaching 2000 vehicles by end of 2008. Select is currently located in several renowned hotels in Doha, among which is the Marriott hotel. The com-pany is also looking to expand its horizons and business operations to cover other luxurious hotel venues and to upgrade its customer-centric focus and outreach. Select has plans to expand all over Doha in order to better respond to remote customers’ needs, and to provide them first class services. Moreover, through its international agreements, the company will be securing international reservations for its regular customers. . For more information, visit www.selectqatar.com.

In keeping with its inherent commit-ment to continue contributing to-wards Qatar fast paced economy, Nasser Bin Khaled Holding in July 2006 initiated another successful joint venture called Select Transpor-tation Solutions with Al Mulla Group. Al Mulla Group, one of the largest private sector conglomerates in Ku-wait, was founded in 1947 by the late Abdullah Saleh Al Mulla. Within a short period of time, the company expanded into the automotive, ma-rine products, air conditioning, travel and equipment supply industries. Originally based in Kuwait, Al Mulla Group flourished immensely through-out its 30 years of business until the dawn of a new long-term strategy that promised increased growth op-portunities to the Group. A multina-tional board was appointed and a thorough diversification programme was devised to enable the Group new market entries in the fields of environmental systems, vehicle rental and leasing, fire protection, office equipment, security services, engineering products, computers and insurance consultancy. In early 2005, NBK and Al Mulla Group began exploring the possibility of joint business in the car rental and leasing industry in Qatar. Both groups were guided by a strong be-lief in market’s need for an exclusive vehicle rental and leasing company that defines excellence and pro-motes outstanding customer loyalty through superior services and valu-able quality products. With an innovative business strategy and a willingness to lead,

NBK Insider

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ROUND & about Neither half-filled nor half-empty is very good! by Alan Weiss, Ph.D., CMC – Founder, Summit Consulting Group

Someone said to me the other day that the problem with the stock market going up is that it may mean inflation is here and the supply of money is out of whack. Yes and my getting business from a new customer may mean that the customer could have used me two years ago but waited until now. I'm still delighted to get the business! Some people have a habit of looking at good fortune and happy events as merely an uptick in their personal cycle of doom, a temporary trip to the surface for a gulp of air before they once again are weighted down in the shipwreck be-low. The susurrus of trouble is their constant, whispering companion. I watched a woman weep once as she moaned that she didn't know what to do with her lottery winnings since she didn't deserve to win, and she would have to agonize about how to share the money with various family members, and that no one would ultimately be happy. (She later realized she had read the ticket incorrectly, and hadn't won $2 million after all, so I guess she could cheer up.)

If you only wallow in the troughs, valleys, and declivities of the roller coaster of life, and you don't rejoice in the view from the peaks and apexes, then you don't really need to be on the roller coaster. You can simply spend life in a trench. If every turn represents potential trou-ble, every new person is a threat, and each new request is a burden, then you're not really going to enliven many parties. You can step outside and ask what goodies life has in store for you today, or you can hide under the covers and hope nothing happens. I love it when clients of mine have asked their legal departments for advice on non-legal mat-ters, because lawyers are trained to be arch-conservatives. If you change nothing, then little bad can happen. If you do nothing, then the chances are no one will take offense. Well, maybe you shouldn't even open the doors or put the lights on, but I'd really prefer to meet customers. The threat of being sued is, to me, minor compared to the threat of be-ing ignored. I'm reminded of the famous defini-tion of Puritanism: The dread fear that some-one, somewhere, is enjoying himself. Enjoy life, take big gulps, and trust that oppor-tunity is to be seized. The person extending their hand may well be trying to do you a favor and is not attempting to steal your wallet.

Issue 15– September 2009