nc 911 board revenue-expenditure reporting. why is the revenue-expenditure report required? how is...
TRANSCRIPT
NC 911 BoardREVENUE-EXPENDITURE REPORTING
• Why is the Revenue-Expenditure Report required?
• How is the report used for funding PSAPs?• How can we work together to make the process
easier?
Legislation: G.S. 62A-42 § 62A-42. Powers and duties of the 911 Board.
(a) Duties. - The 911 Board has the following powers and duties:
(4) To establish policies and procedures to fund advisory services and training for PSAPs, to set operating standards for PSAPs, and to provide funds in accordance with these policies, procedures, and standards.
(5) To investigate the revenues and expenditures associated with the operation of a PSAP to ensure compliance with restrictions on the use of amounts distributed from the 911 Fund.
FISCAL YEAR FUNDING
New change… Due to concerns voiced at the prior PSAP Manager meetings pertaining to the difficulty in completing the Revenue-Expenditure report, the form has been revised so the PSAP manager will now complete the form and the Finance Director will review for correct expense amounts.
Both, Finance and PSAP Managers will need to sign the form to confirm all content is valid and authorized for the fiscal year.
BOARD ASSIST PSAPS BY DEVELOPING:
APPROVED USE OF FUNDS LIST:BY WAY OF EXAMPLE, BUT NOT LIMITATION, THE FOLLOWING COSTS ARE 911 FUND ELIGIBLE (as approved by the North Carolina 911 Board on 2/08/2008):
ELIGIBLE 9-1-1 FEE EXPENDITURESRevised April 11, 2008 Revised May 9, 2008Revised September 26, 2008 Revised November 21, 2008Revised November 20, 2009 Revised September 10, 2010Revised September 24, 2010 Revised February 25, 2011Revised January 27, 2012 Revised February 24, 2012Revised August 24, 2012 Revised October 26, 2012Revised March 22, 2013 Revised January 24, 2014Revised June 19, 2015
Phone System:911 trunk and one administrative line per answering position in a primary PSAP.
For the one administrative line per answering position in a primary PSAP, the features of caller identification (call ID), three way calling, call forwarding, multi-line hunt and the cost of long distance charges necessary for reestablishing contact with a 911 caller. Funding for each administrative line will not exceed $ 75.00 unless prior approval is received from 911 Board Staff. (January 24, 2014); June 19, 2015)
Telephones sets used to answer 911 calls, including CPE equipment, headsets, monitors, keyboards, mouse and servers used exclusively for telephone sets. Interpretive Services (e.g. Language Line or Omni Lingual) Service provider selective routing and ALI provisioning charges
Data connection for the sole purpose of collecting call information for analysis. If connection is shared with non eligible 911 devices, then only a percentage of the eligible 911 cost is eligible. (August 24, 2012)
APPROVED USE OF FUNDS LIST:
Revenue-Expenditure Report (Phone Section) 911 Phone System:
Recurring Service Provider cost
9-1-1 trunk line charges / Selective Routing and ALI Provisioning Basic line charge only **One administrative line per call-taking position Interpretive Services
Fiber / MPLS Connections for Backup PSAP
Data Connections for the sole purpose of collecting call information for analysis. If connections is shared with non-eligible 911 device, only a percentage is eligible.
TOTAL: 0.00
Software:Computer Aided Dispatch (CAD) system modules that are part of the call taking process only. Some CAD systems will include many additional modules that are not a part of the 911 process and are not eligible. Geographic Information Systems (GIS) software that are used to create and display the base map showing street centerlines. GIS layers developed specifically for 911 addressing functions (February 25,2011) Message switch software that allows for voiceless dispatch, status updates, and mobile to Computer Aided Dispatch (CAD) messaging. This will include CAD licensing costs for mobile computer terminals, smartphones and tablets. Some message switch software may include many additional modules, i.e. access to records management systems (RMS, Firehouse), access to local, state and national databases (warrants, DCI, NCIC), jail management systems (JMS), that are not a part of the 911 process and are not eligible. (January 24, 2014)
APPROVED USE OF FUNDS LIST (CONT):
Software Expenditures
Recurring Service Provider cost/Lease Cost
*Non-recurring Cost **Maintenance Cost Comments
Contractual In-house
CAD (modules that are part of the call-taking process only)
GIS (to create and display the base map showing street centerlines and address, address point layer)
Message switch software (allows for voiceless dispatch, status updates and mobile to CAD messaging. (Some message switch software included may not be eligible: (RMS, Firehouse, access to NCIC, DCI, warrants, JMS etc.)
MCT Digital Voiceless Dispatch Licensing
CAD Software Computer Aided Dispatch (CAD) system modules that are part of the call taking process only.
Some CAD systems will include many additional modules that are not a part of the 911 process and are not eligible.◦ Vendors –
◦ Intergraph◦ Interact◦ Spillman◦ Southern Software◦ SunGard◦ TriTech/VisionAir
Nomenclatures Eligible for CAD: Intergraph
◦ I/Dispatcher◦ I/Page◦ I/Backup◦ I/Fire Alerting◦ I/Executive 1 & 2◦ I/MapEditor
InterAct◦ CAD Client License◦ CAD ProQA Interface◦ MapObjects Client License◦ GIS Client License
Spillman◦ CAD E-911 Interface◦ CAD (Spillman)◦ Equipment Management◦ GEObase◦ Rip and Run
Southern Softwareo CAD basico Wireless messaging (quote may include items not eligible)o Mapping Display Systems (MDS)o Evaluation of GIS/911 Centerline Base Map
Nomenclatures Eligible for CAD (cont.):
Southern Software (cont.)o .Net CADo Pagingo Map Centric Addressing Management (MCA)o MDIS (Quote must be provided as MDIS package includes modules that are not
eligible)
SunGardo Base Mobile Server Softwareo MCT Client for Digital Dispatch (Law, Fire, EMS) Only eligible if PSAP dispatches.o CAD Console License (Per dispatch position)o CAD Map Display Client License (per dispatch position)o Fire-Law-Medical ProQA Interfaceo Base Computer Aided Dispatch Systemo Multi Jurisdictional Dispatch optiono Alpha Number Paging Module
Nomenclatures Eligible for CAD (cont.):
SunGard (cont.)o Interface to Pagegate◦ E911 Interface Module◦ First CAD Map display & Map Maintenance Software License◦ Rip & Run Printing/Faxing Module◦ Client License for Message Switch (site license)◦ Neverfail◦ Netclock Interface◦ Toning interface w/ Zetron model 25 or 26 toner◦ CAD to CAD ◦ TDD interface◦ Map Converter software
Nomenclatures Eligible for CAD (cont.):
TriTech/VisionAir◦ This company tends to bill in bundled groups so it is best to send quote to
determine eligibility.◦ Geo Comm GeoLynx 911 software support◦ CAD software support (basic)◦ CAD Connection Manager (per position)◦ Paging◦ Pagegate interface◦ Vision Data Vault Disaster Recovery◦ CAD EMD interface
Nomenclatures Eligible for CAD:
Hardware: Servers used exclusively for Telephone, CAD, voice logging recorder, GIS, paging, Console/Alias Database Management, Radio Console Network Switching, and Radio Console software systems, including monitor, keyboard, and mouse. (September 10, 2010) When servers host both 911 eligible and ineligible applications, only the percentage of the cost of the server representing the 911 eligible use is allowable.
Activity Monitor used to graphically display the location of incoming 911 calls for viewing by alltelecommunicators within the communications center Deleted June 19, 2015 and replaced withthe following language:
All monitors used within the PSAP for call taking of 911 calls as defined in N.C.G.S. § 62A-40(5). Funding for an individual monitor will not exceed $1,500 unless prior approval isreceived from 911 Board Staff. (March 22, 2013; June 19, 2015)
APPROVED USE OF FUNDS LIST (CONT)
Computer work stations used exclusively for Telephone, CAD, voice logging recorder, GISand Radio console software systems, including monitor, keyboard, mouse, microphones, speakers, headset jacks, footswitches, and console audio box (CAB). Funding for computer work stations without monitors will not exceed $1,000, and such work stations will not be subject to a percentage allocation. Funding for computer workstations without monitors exceeding $1,000 and that are used for 911 eligible and ineligible applications will be eligible for the percentage of the cost of the work station representing the 911 eligible use. (September 10, 2010; June 19, 2015).
APPROVED USE OF FUNDS LIST (CONT):
Hardware Expenditures
Recurring Service Provider cost/Lease Cost
*Non-recurring Cost **Maintenance Cost Comments
Contractual In-house
CAD server
GIS server
911 Phone server
Voice logging server
Monitor **Per Approved Use of Funds
Computer Workstations
Time Synchronization
UPS
Generator
Revenue-Expenditure Report (Hardware)
Supporting functions (implemental functions): The costs for maintenance, database provisioning, and addressing functionsimplemental to receiving and utilizing voice and data at the appropriate PSAPand the maintenance of dispatch equipment located exclusively within abuilding where a PSAP is located. Any PSAP must provide adequatedocumentation: upon request indicating the appropriate statutory authoritysupporting the cost of providing those functions for in-house functions by invoicing or chargeback as consistent with accountingpractices (a sample invoice is available from 911 Board staff), that the rate provided has been compared with third party vendors forreasonableness, If the rate is higher than comparable costs, the PSAP must provide additionaldocumentation justifying the higher charge, and that the work is performed by qualified personnel.(September 10, 2010; June 19, 2015)
APPROVED USE OF FUNDS LIST (CONT)
EXAMPLE Invoice: 911 Telephone System
Installation, upgrades, maintains – troubleshooting and resolving technical issues. hours_____ @ rate _____ Total ______ PC support to include hardware (Desktop PC):
Installation, upgrades, maintains - troubleshooting and resolving technical issues CAD computer hours_____ @ rate _____ Total ______ Server Support to include hardware and software:
Server installation, upgrades, security monitoring, configurations – changes, problem resolution- hours_____ @ rate _____ Total ______ CAD support to include hardware and software:
Installation, upgrades, updates and maintains database, problem resolutions hours_____ @ rate _____ Total ______ GIS support to include hardware and software:
Installation, upgrades, updates and maintains database, problem resolutions hours_____ @ rate _____ Total ______ Radio support hardware – software, to include console:
Installation, upgrades and maintains: Network switching equipment, audio boxes, routers, switches hours_____ @ rate _____ Total ______ Addressing – moves, adds and changes per address cost: Number of addresses:____________ @ per address cost ______ Total__________ Database provisioning—moves, adds and changes per address cost:
Number of addresses:____________ @ per address cost ______ Total____________
*All work completed is performed by qualified personnel. Total Amount Due: ___________
INFORMATION NEED TO COMPLETE REPORT REVIEW:
o Only one itemize phone billo One Itemized Invoice for each expense.o No: Copies of checks, Purchase orders, Bank Card Statementso If expense occurred in previous year for same amount, no information is
needed but notes in “Comment” section reflect information sent in “fiscal year”.
o Information to be sent electronically and can be sent throughout fiscal year.
What else can the Board do to assist in the process?
Revenue-Expenditure Report Due date:
September 8, 2015
Contact information: Karen Mason911 Financial Review [email protected]
Marsha Tapler911 Financial [email protected]
NC 911 BoardFUTURE PSAP FUNDING POSSIBILITIES
“Current PSAP Funding is backwards looking, a new model must be looking
ahead…….a funding model that encourages planning”
Dr. James Kleckly, ECU College of BusinessNC 911 Board Meeting, 7/25/2014
“At the same time, the counties have to be made to understand the need for a strategic plan.….She said that someone
needs to push every center to have a strategic plan, but it will need to be led
by someone knowledgeable.” Dinah Jeffries, 911 Board Member, Orange Co EMS
NC 911 Board Meeting, 7/25/2014
• Encourage Planning• Encourage Savings• Look to the Future• Plan for Next Gen 911• ???? What’s Next ???
• 2% off the top for NG Fund• 30% (divided by total number PSAPs)• 40% = call volume• 5% Law• 5% Fire• 5% EMS• 15% EMD• Balance to NG Fund/Grants
• CMRS Revenue 44,792,444• Wireline 16,811,597• VoIP 8,986,628• Prepaid Wireless 3,929,154
• Total Revenue 74,519,823
• Total Revenue 74,519,823
• Admin Fund 745,198• NG 911 Fund 2% 1,490,398• Revenue 72,284,226• CMRS Cost Recovery 9,500,000
• Total Remaining Revenue62,784,226
• 30% (/) Total No. PSAP s 18,835,268
• 40% = Call Volume 25,113,691
• 5% Law 3,139,211
• 5% Fire 3,139,211
• 5% EMS 3,139,211
• 15% EMD(x call volume) 9,417,634
• Total PSAP Fund Avail 62,784,226
Population Call VolumeSeat
Count3.35 Per Call
26,380 per disc.
DiscpEMD
1.26 Per CallTotal Dist 2015 Dist
Charlotte-Mecklenburg Police Department 853,794 968,554 67 3,244,655.90 26,379.93 1 0.00 3,271,035.83 3,697,360.42Raleigh Wake 911 Center 779,074 600,201 25 2,010,673.35 79,139.78 3 756,253.26 2,846,066.39 2,222,078.60Union County 207,780 90,549 9 303,339.15 79,139.78 3 114,091.74 496,570.67 767,714.07Iredell County Emergency Communications 162,967 89,780 7 300,763.00 79,139.78 3 113,122.80 493,025.58 491,884.00Fayetteville City Communications 208,762 230,977 16 773,772.95 52,759.85 2 826,532.80 882,461.00Winston Salem Police/Fire Communications 233,748 228,031 13 763,903.85 52,759.85 2 816,663.70 544,929.00Catawba Co Communications Center 102,298 89,679 7 300,424.65 79,139.78 3 112,995.54 492,559.97 436,833.00New Hanover County Sheriff Communications 209,915 171,807 21 575,553.45 79,139.78 3 216,476.82 871,170.05 502,354.00Cumberland County Communications 157,746 91,834 13 307,643.90 79,139.79 3 115,710.84 638,272.85 1,176,405.00Jacksonville E-911 172,529 137,535 6 460,742.25 52,759.86 2 262,881.90 329,467.00Moore County Emergency Communications 174,686 130,313 21 436,548.55 79,139.79 3 164,194.38 357,450.09 428,350.00Robeson County Communications 245,381 191,186 31 640,473.10 79,139.79 3 240,894.36 631,975.59 440,330.00
• Thoughts ?• Suggestions ?• Comments ?• Better Idea ?
