Network Edge OrchestrationAn Introduction to Edgewater Networks

Edgewater Networks

▪ BasedinSanJose,CA ▪ 14+yearsexperiencescalingnetworkservices ▪ Marketshareleaderinendpointmanagement

2

EDGEWATER NETWORKS OVERVIEW

▪ Based in San Jose, CA ▪ 14+ years experience scaling network services ▪ Market share leader in endpoint management

Network Edge Orchestration Powers Real Time Communications for Businesses and Service

Providers

2XREVENUE GROWTH

2014-2016

500K+EDGES UNDER MANAGEMENT

20M+CONNECTED ENDPOINTS

#1MARKET SHARE

NORTH AMERICA#2 WORLDWIDE*

*IHS Technology Enterprise Session Border Controllers Market Tracker – Q2 2016 – < 800 Sessions

2

EDGEWATER NETWORKS OVERVIEW

▪ Based in San Jose, CA ▪ 14+ years experience scaling network services ▪ Market share leader in endpoint management

Network Edge Orchestration Powers Real Time Communications for Businesses and Service

Providers

2XREVENUE GROWTH

2014-2016

500K+EDGES UNDER MANAGEMENT

20M+CONNECTED ENDPOINTS

#1MARKET SHARE

NORTH AMERICA#2 WORLDWIDE*

*IHS Technology Enterprise Session Border Controllers Market Tracker – Q2 2016 – < 800 Sessions

2

EDGEWATER NETWORKS OVERVIEW

▪ Based in San Jose, CA ▪ 14+ years experience scaling network services ▪ Market share leader in endpoint management

Network Edge Orchestration Powers Real Time Communications for Businesses and Service

Providers

2XREVENUE GROWTH

2014-2016

500K+EDGES UNDER MANAGEMENT

20M+CONNECTED ENDPOINTS

#1MARKET SHARE

NORTH AMERICA#2 WORLDWIDE*

*IHS Technology Enterprise Session Border Controllers Market Tracker – Q2 2016 – < 800 Sessions2

EDGEWATER NETWORKS OVERVIEW

▪ Based in San Jose, CA ▪ 14+ years experience scaling network services ▪ Market share leader in endpoint management

Network Edge Orchestration Powers Real Time Communications for Businesses and Service

Providers

2XREVENUE GROWTH

2014-2016

500K+EDGES UNDER MANAGEMENT

20M+CONNECTED ENDPOINTS

#1MARKET SHARE

NORTH AMERICA#2 WORLDWIDE*

*IHS Technology Enterprise Session Border Controllers Market Tracker – Q2 2016 – < 800 Sessions2

EDGEWATER NETWORKS OVERVIEW

▪ Based in San Jose, CA ▪ 14+ years experience scaling network services ▪ Market share leader in endpoint management

Network Edge Orchestration Powers Real Time Communications for Businesses and Service

Providers

2XREVENUE GROWTH

2014-2016

500K+EDGES UNDER MANAGEMENT

20M+CONNECTED ENDPOINTS

#1MARKET SHARE

NORTH AMERICA#2 WORLDWIDE*

*IHS Technology Enterprise Session Border Controllers Market Tracker – Q2 2016 – < 800 Sessions2

EDGEWATER NETWORKS OVERVIEW

▪ Based in San Jose, CA ▪ 14+ years experience scaling network services ▪ Market share leader in endpoint management

Network Edge Orchestration Powers Real Time Communications for Businesses and Service

Providers

2XREVENUE GROWTH

2014-2016

500K+EDGES UNDER MANAGEMENT

20M+CONNECTED ENDPOINTS

#1MARKET SHARE

NORTH AMERICA#2 WORLDWIDE*

*IHS Technology Enterprise Session Border Controllers Market Tracker – Q2 2016 – < 800 Sessions

2

EDGEWATER NETWORKS OVERVIEW

▪ Based in San Jose, CA ▪ 14+ years experience scaling network services ▪ Market share leader in endpoint management

Network Edge Orchestration Powers Real Time Communications for Businesses and Service

Providers

2XREVENUE GROWTH

2014-2016

500K+EDGES UNDER MANAGEMENT

20M+CONNECTED ENDPOINTS

#1MARKET SHARE

NORTH AMERICA#2 WORLDWIDE*

*IHS Technology Enterprise Session Border Controllers Market Tracker – Q2 2016 – < 800 Sessions2

EDGEWATER NETWORKS OVERVIEW

▪ Based in San Jose, CA ▪ 14+ years experience scaling network services ▪ Market share leader in endpoint management

Network Edge Orchestration Powers Real Time Communications for Businesses and Service

Providers

2XREVENUE GROWTH

2014-2016

500K+EDGES UNDER MANAGEMENT

20M+CONNECTED ENDPOINTS

#1MARKET SHARE

NORTH AMERICA#2 WORLDWIDE*

*IHS Technology Enterprise Session Border Controllers Market Tracker – Q2 2016 – < 800 Sessions

2

EDGEWATER NETWORKS OVERVIEW

▪ Based in San Jose, CA ▪ 14+ years experience scaling network services ▪ Market share leader in endpoint management

Network Edge Orchestration Powers Real Time Communications for Businesses and Service

Providers

2XREVENUE GROWTH

2014-2016

500K+EDGES UNDER MANAGEMENT

20M+CONNECTED ENDPOINTS

#1MARKET SHARE

NORTH AMERICA#2 WORLDWIDE*

*IHS Technology Enterprise Session Border Controllers Market Tracker – Q2 2016 – < 800 Sessions2

EDGEWATER NETWORKS OVERVIEW

▪ Based in San Jose, CA ▪ 14+ years experience scaling network services ▪ Market share leader in endpoint management

Network Edge Orchestration Powers Real Time Communications for Businesses and Service

Providers

2XREVENUE GROWTH

2014-2016

500K+EDGES UNDER MANAGEMENT

20M+CONNECTED ENDPOINTS

#1MARKET SHARE

NORTH AMERICA#2 WORLDWIDE*

*IHS Technology Enterprise Session Border Controllers Market Tracker – Q2 2016 – < 800 Sessions

2

EDGEWATER NETWORKS OVERVIEW

▪ Based in San Jose, CA ▪ 14+ years experience scaling network services ▪ Market share leader in endpoint management

Network Edge Orchestration Powers Real Time Communications for Businesses and Service

Providers

2XREVENUE GROWTH

2014-2016

500K+EDGES UNDER MANAGEMENT

20M+CONNECTED ENDPOINTS

#1MARKET SHARE

NORTH AMERICA#2 WORLDWIDE*

*IHS Technology Enterprise Session Border Controllers Market Tracker – Q2 2016 – < 800 Sessions2

EDGEWATER NETWORKS OVERVIEW

▪ Based in San Jose, CA ▪ 14+ years experience scaling network services ▪ Market share leader in endpoint management

Network Edge Orchestration Powers Real Time Communications for Businesses and Service

Providers

2XREVENUE GROWTH

2014-2016

500K+EDGES UNDER MANAGEMENT

20M+CONNECTED ENDPOINTS

#1MARKET SHARE

NORTH AMERICA#2 WORLDWIDE*

*IHS Technology Enterprise Session Border Controllers Market Tracker – Q2 2016 – < 800 Sessions2

EDGEWATER NETWORKS OVERVIEW

▪ Based in San Jose, CA ▪ 14+ years experience scaling network services ▪ Market share leader in endpoint management

Network Edge Orchestration Powers Real Time Communications for Businesses and Service

Providers

2XREVENUE GROWTH

2014-2016

500K+EDGES UNDER MANAGEMENT

20M+CONNECTED ENDPOINTS

#1MARKET SHARE

NORTH AMERICA#2 WORLDWIDE*

*IHS Technology Enterprise Session Border Controllers Market Tracker – Q2 2016 – < 800 Sessions2

EDGEWATER NETWORKS OVERVIEW

▪ Based in San Jose, CA ▪ 14+ years experience scaling network services ▪ Market share leader in endpoint management

Network Edge Orchestration Powers Real Time Communications for Businesses and Service

Providers

2XREVENUE GROWTH

2014-2016

500K+EDGES UNDER MANAGEMENT

20M+CONNECTED ENDPOINTS

#1MARKET SHARE

NORTH AMERICA#2 WORLDWIDE*

*IHS Technology Enterprise Session Border Controllers Market Tracker – Q2 2016 – < 800 Sessions2

EDGEWATER NETWORKS OVERVIEW

▪ Based in San Jose, CA ▪ 14+ years experience scaling network services ▪ Market share leader in endpoint management

Network Edge Orchestration Powers Real Time Communications for Businesses and Service

Providers

2XREVENUE GROWTH

2014-2016

500K+EDGES UNDER MANAGEMENT

20M+CONNECTED ENDPOINTS

#1MARKET SHARE

NORTH AMERICA#2 WORLDWIDE*

*IHS Technology Enterprise Session Border Controllers Market Tracker – Q2 2016 – < 800 Sessions

Edgewater Networks OverviewNetworkEdgeOrchestrationPowersRealTimeCommunicationsforBusinessesandServiceProviders

*IHS Technology Enterprise Session Border Controllers Market Tracker – Q2 2016 – < 800 Sessions

RevenueGrowth2014-2016

2X #1 500K+ 20M+MarketShareNorthAmerica#2Worldwide*

EdgesUnderManagement

ConnectedEndpoints

Cloud-based Service Control Center provisions,configures,andmanagesedgesolutions.

Intelligent Edge solutions activelymonitor,secure,andoptimizeservicequality.

EdgeViewServiceControlCenter

EdgeMarcIntelligentEdge

EdgeMarcIntelligentEdge

EdgeMarcIntelligentEdge

Network Edge OrchestrationNetworkEdgeOrchestrationisaHybridCloud/Edgeapproachtosecurity,servicemanagementandanalytics

EdgeView Service Control CenterVisibility,automatedprovisioning,real-timealertsandfaultisolation,andadvancedanalytics

ConfigurationManagement,SecurityUpdatesProvision and Manage

Real-timeVisibility,EventBasedTriggersMonitor and Alert

IssueRecognition/Remediation,RootCauseIDTroubleshoot and Remediate

ServiceQualityAnalytics,KPIs,AnalysisReport and Analyze

EdgeViewServiceControlCenter

EdgeMarcIntelligentEdge

EdgeMarc Intelligent Edge SolutionsZerotouchprovisioningandconfiguration,security,andactiveservicequalitymanagement

ZeroTouchProvisioning,FlexibleConfigurationAuto Detection

ApplicationSecurity,ServiceQualityManagementService Provisioning

DeviceStatistics,ServiceQualityMetricsStatus Streaming

ReferenceArchitectures,EndpointandSwitchInteroperabilityInteroperability

EdgeViewServiceControlCenter

EdgeMarcIntelligentEdge

The Challenge For Service Providers

InabilitytoFullyDiagnoseServiceIssues

SlowCustomerTurnUp,OngoingIssues

Lack of Customer Site Visibility

Limited Interoperability

ExpensiveOn-SiteVisits,CustomerDowntime

LowerProfitMargins,LowCustomerSatisfaction

Slow,IncompleteProblemResolution

Fraud,IncreasedOperationalCosts

Too Many Truck Rolls

High Support Costs

Inconsistent Configuration

Network Security Vulnerabilities

Solution: Network Edge OrchestrationNetworkEdgeOrchestrationscalestomeettheneedsofanysizecustomeratanypointintheservicelifecycle

For Any Size Customer

At Any Time

EasyDeploymentforMassAdoption

SimpleOperationsforQuickTimetoMarket

ConsistencyAcrossLocations

FasterTimefromPilottoScale

VisibilityandControl

LowerCostsforHigherMargins

Small Business

Introduction

Branch Office

Scaling

Enterprise

Mass Adoption

Network Edge Orchestration Drives Rapid Scale

NetworkEdgeOrchestrationdrasticallyreducesoperationalobstaclestoservicegrowthWithNetworkEdgeOrchestration,EdgewaterNetworkscustomerisabletogrowfromhundredstotensofthousandsofHPBXdeploymentsinthreeyears

WithoutNetworkEdgeOrchestration,Providersusinginferiordeploymentmodelsstruggletogetto3,000

Cus

tom

er D

eplo

ymen

tsTime (three years)

65-70% GMusing Network Edge Orchestration

50-55% GMusing other deployment models5,000

10,000

15,000

20,000

Edgewater Networks Summary

▪ NetworkEdgeOrchestrationMarketLeader ▪ MostEdgesUnderManagement ▪ MostConnectedEndpointsandHighestInteroperability

▪ HighlyProductiveProviderChanneltoMarket ▪ TopTierCableMSOs ▪ GlobalWirelineCarriers

▪ SuperiorEconomicsforChannel ▪ HighCustomerSatisfactionandLowCustomerChurn ▪ LowestOpEx

▪ ProgramstoSupportRapidGo-To-Market

Cloud to Edge

Edge to Cloud