new business plan (1)
DESCRIPTION
assignmentTRANSCRIPT
Introductory Page
L.A Clubhouse
Los Angeles? In USA?
L.A stands for?
L.A ClubhouseLuxury Affordable Clubhouse
Jalan Barat, Petaling Jaya, 46200, Selangor Darul Ehsan.
Nature of business
Generally
business of hospitality
and recreational
Service industry
L.A Clubhouse
Enjoyments and
relaxation
Healthy lifestyle
Awareness of a routine
checkupGourmet
• To educate Malaysian to practice healthy and relaxing lifestyle.
• To build up the good relationship among the citizen in a green environment
Objective
• Healthy body, healthy mind and healthy lifestyle
Vision
• To develop a safe and healthy neighbourhood• To provide healthy and relaxing services • To provide services and products which are
certified HALAL by JAKIM
Mission
Executive Summary
ConceptRunning a clubhouse Hospitality and recreation field Natural environment for
relaxationWithout their works temporarily Improve their health condition
and have a more peaceful life.
Various type of servicesSport games facilitiesFood and beverageHealth care servicePhysiotherapy Monitoring nutritionProvide more job opportunitiesSpa, massage and sauna
Few main competitorsTargeting different segment of
peopleWe provide more affordable and
reasonable prices to publicOur facilities are more
modernism Integrate many facilities Making clubhouse as number 1 in
Klang Valley
Long term (Future Plan)
Tier with other clubhouses in other states
Increase segment and market size
Financial Targeting 600 customers in 3 yearsProfit come from restaurant and
health care centerEach shareholders contributing RM
1 millionOpening for any party, individual or
company
Company summary New exciting place for relaxation
and enjoymentsPartnershipRun with memberships200000 square feet Green environment Activities suitable for different
age groups
Products and Services Clubhouses’ members increase
linearlyFinding a place to relaxLimited choices We provide green environment
and relaxation environment
1. Sport CentreGather all kind of sports3 basketball courts (1 indoor and 2 outdoor)6 badminton courts and a VIP courtSnooker rooms and tables, 5 pool
tables
A football field, futsal courtCycling trackGynasium 120 lockersSwimming pool
Food and Beverage French food Spanish Food Café and desserts
Health care centerKeep track of healthy lifestyle of
our membersMonitor and screen for their
health Physiotherapy & nutrition
services First aid purposes Therapeutic purposesMedical and Body checkup
Spa, Massage and SaunaTop quality of spa technologies
and professionalisms10 rooms for sauna purposesThai styleBali style
Competitors
Factors
Trropicana Golf
&Country Resort
Royal Selangor
CLub
Size Largest(35,303 square meter)
Large
Price Expensive Affordable
Location P.J. Kuala Lumpur
Target Segment High Class Medium to High Class
Sport facilities Same as listed with extra squash, Table Tennis, Bowling, Library
Same as listed with extra Hockey Field and Tennis
Competitors
Factors
Trropicana Golf&
Country ResortRoyal Selangor
CLub
Golf Facilities Presence Absence
Food and Beverage Thai Live Bands, Long Bar, Karaoke
Enter Period 1994 1884
Target Segment High Class Medium to High Class
Sport facilities Same as listed with extra squash, Table Tennis, Bowling, Library
Same as listed with extra Hockey Field and Tennis
Industry and Market Analysis Summary
Future Outlook and Trends
The suicide rate is on the rise in Malaysia, with more than 1,000 people taking their own lives over a three-year period.
People nowadays are encouraged to join some healthy activities and relax more.
Cost of living will become higher in the near future, so some people will think of several alternative ways to relax instead of traveling to overseas.
L.A club has planned to expand the market share by doing in collaboration with other club which provide similarities services.
Analysis of Competitors
Tropicana Golf and Country Resort (TGCR) is an all-inclusive recreation industry. extra services provided by TGCR that we do not
provide are squash, Table Tennis, Bowling, library, social events and activities
TGCR’s membership fees, however, is so expensive
Individual/Corporate Golf Membership costs RM 200,000.
L.A Club our membership fee is set around RM 15,000 to
RM 20,000 which is reasonable and affordable.
Tropicana Golf and Country ResortFacilities at the Sports Wing
Analysis of CompetitorsRoyal Selangor Club is basically a sport centrea gross built-up area which consists of 2 football field, hockey
field, cricket pitch, ruby field, tennis, swimming pool, Gymnasium and pool table.
The larger area and wide variety of sports games are their competitive advantages
L.A Club Health care centre which offer physiotherapy, nutrition
monitoring, first aid Purposes and therapeutic purposes, medical examination as well as muscle and body assessment.
Restaurant has variety of choices such as Italian food, French food, Spanish food, Asian food (Japanese, Korean, Thai), local food as well as Café and desserts.
SPA and Sauna center of L.A club offers a mix of the world's most sophisticated therapies integrated with the healing practices of the region.
Tennis court (artificial and grass) and swimming pool of Royal Selangor Club
Analysis of CompetitorsAnother point of advantage we have over other competitors is the location.The location of our club is at center of Petaling
Jaya which is just 10 minutes away from the largest Petaling Jaya’s housing and resident area.
Estimated there are 2 million people living in the area.
Locating our firm wisely is one of the strategies that can allow us to stay away from the strong competitors
Market Segmentation
Demographicsage, gender, race, occupation, income and
marital statusOur target market includes men and
women in the ages of 25 to 60 years oldWe target all the races and households
from middle class to high-end citizen with an income of RM 8,000 to RM 60,000 monthly
We are friendly to single and family as the multi facilities provided are fit for all in one stand.
Market SegmentationPsychographicsL.A Club is using psychographic or lifestyle
segmentation to identify their specific target based on their interests and activities
High-end citizens show their interests in having a relaxing and healthy lifestyle which can be practiced in our club. [Primary Source]
Citizens are encouraged by government to spend their weekend on doing healthy activities.
For example, slogan “Sihat Sepanjang Hayat”
Market SegmentationGeographicalWe have come upon an opportunity to buy a
200,000 square feet propertyThe property is conveniently located at the
center of Petaling Jaya which is close to the upper-social-class housing areas
This location allows us to easily appeal to them and entice them to join our club as there are no competitors located in this region
Our clubhouse is close to the heart of government and private office as well.
Hence, our customer might be from government people, private sector and residences
Industry and Market Forecasts
We are expecting that our profit will continue increasing
Positioning our clubhouse as market leader in recreation and hospitality industry by providing more special services such as Escape Room, Laser Tag.
R&D to produce outstanding services. We plan to do business in collaboration with
other high-end clubhouse and some medical centers in different states of Malaysia which are Selangor, Melaka, Penang, Johor, Terrenganu and Kuala Lumpur (main clubhouse).
Industry and Market Forecasts SWOT analysis
Strength Clear Objectives, Mission and Vision
Offering Lower price of membership.
Location of clubhouse is a competitive advantage
Providing variety of food: Italian food, French food, Spanish food,
Asian food, local food as well as Café and desserts.
Weakness Lack of professional and trained coach.
Size of area of our clubhouse is smaller than other competitors.
Our services are not outstanding
Opportunit
y
Rise in public health awareness and consciousness
- Willingness to spend for health
Government practice in catering health of citizens
- Slogan “Sihat Sepanjang Hayat” (advertisement, campaign)
Threats Size and number of same sector competitors increase.
Cost of living increase which causes the increase prices of the
equipment and maintenance fees.
Intolerable price occurs from suppliers may cause the rising of
membership
Having lower assets as shareholders might stop investing in us.
Industry and Market ForecastsPEST analysis
Political
factors
Level of stability of the government policies will have great
impact on L.A Club’s profit.
Increased government spending requires increases in taxes or
borrowing which will discourage investment in our club.
Economic
factors
Corporate income tax will affect the growth of L.A Club
Being forced to pay high amounts of income tax, L.A Club might
not able to offer employment to new employees.
Consequently, L.A Club will lay off employees in order to cut
costs and maintain profit margins.
Social factors Malaysia has variety of races with different culture
Our food and beverages are certified HALAL by JAKIM
L.A Club will use material and medicine which are certified HALAL
in spa and sauna center.
Technological
factors
Up-to-date technology plays an important role in competing for
the market shares.
Our competitors will always invest money in trading up-to-date
equipment in GYM, swimming pool and etc.
L.A Club should apply more assets in term of trading in many up-
to-date technologies in order to compete with them.
Marketing Plan
Marketing Plan
• We are setting special and affordable price to our customer• We has various type of member fees that our customer can
choose on.• For customer who are prefer to have full access of our
clubhouse, individuals need to pay RM15000 as registration and entrance fees.
• Monthly instalments, individuals just need to add in RM150 into individual account to keep it active.
• Another than that, our customer can choose corporate membership fees which have large advantage in our clubhouse with special VVIP treatment and service by paying RM20000 for entrance and facility charges plus RM200 per months to keep their membership active.
• We also open to customer who prefers to use our facility per entrance which will cost them RM250 entrance per basis.
Besides that, our income also generate by food and beverage department.
The restaurant will offer various ranges of food and beverage, so our customers have choice to choose what they want dining on.
The price range is from RM10-RM1000 based on the type cruise they had.
Another advantage of our customer had in this clubhouse is we are providing health care centre.
Once they have become our member, we are subsidised the services by 50% compare to outside health care practise.
Janu
ary
Febr
uary
Mar
chAp
rilMay
June Ju
ly
Augu
st
Sept
embe
r
Octob
er
Novem
ber
Decem
ber
0
50
100
150
200
250
New MemberShip Account Added By Month
Mem
ber
Distribution
• For now, we are concentrating customers form Klang Valley. • Since the location of our clubhouse is at strategic place, we do
believe people can have easy access to come to our facility. • This support by our location located in between 3 major highways:
PLUS, NKVE and Federal road. • From here, customer from Kajang, Rawang, Putrajaya, Seremban
and Kuala Lumpur can have an access ways to our place.
Besides that, our location just 10 minutes away from the largest Petaling Jaya’s housing and resident area.
Estimated there 2 million people living in the area.
In addition to it, 25 minutes toward the northern side of our clubhouse, there are heart of government and private office.
So, our customer can be from government people, private sector and local or foreign residences.
Promotion We will employ variety of
strategies in marketing and promotion to attract potential customer attention.
First, we are using internet and website to reach huge markets which are easy to access.
According to Google survey and Statistic, in Klang Valley itself have 7 million active users that have access to daily internet.
It will be a fairly cheap medium and only cost our company RM15 per year to launch and maintain our website annually
Second, another method will proof to be a cost effective of promotion which will do by our customer themself.
When customers bring in their friend and family to join our clubhouse, they will stance a chance to win a vacation trip which provide by us.
From here, we are encouraging our member to compete with each other to bring in more members in order to win the gift.
Third, we are employing a promotion team to distribute flyer and open a booth in any fair around Klang Valley.
This team will have direct sale and contact the customer to join our clubhouse.
For this ways, we estimated it will cost RM20000 per year in our annually spend
Fourth, we are planning to tie up with bank and credit card companies to do the promotion and marketing stuff.
As we know, some banks are offer discount to their customer for many range of thing.
So, we will do mutual partnership with banks to get customer into our clubhouse.
We will pay 2% from the membership fee for 1 customer that bank bring in.
Bank can offer to their customer from 3-6% in term discount of our membership fees.
Generally, we are paying less than 10% of 1 membership fee by this method of marketing.
The last but not least, we are planning to put our advertisement into mass media like radio and television.
By this way of advertise, we can reach 30-40 percentage of potential customers at outside there
Promotion Tool Costs
Mass MediaFlyer and Booth FairInternetBank and Credit Card CompanyMember to Friend and Family
Product Forecast and Control
Based on all statement above, we are forecasting our potential member will grow 10% per month.
This forecast supported by analysis and market survey by our marketing team and some outside independent survey company.
Our promoting and marketing will always change based customer membership enrolments.
To reach more customers to another state in future, we do plan to have affiliation with small club or recreation centre in Penang, Johor and Sabah.
Financial Plan
We are expecting the memberships of clubhouse to grow at 20%-35% per years.
This statement is support by our aggressive campaign and advertising plus our world class services and facilities.
The beginning of business profit will project to be lower due to expenses of building and renovation of new facilities.
When the construction are due to complete in second half of first year, more profit able to collect in next coming year.
At beginning, the cash source is coming from 4 major partnerships.
The clubhouse also got a loan from bank. We believe we able grow bigger in next coming year and
become important player in this industry.
L.A CLUBHOUSE Balance Sheet
AssetsCurrent assets: 31-Dec-14 31-Dec-15 31-Dec-16Cash 4,500,000.00 4,635,000.00 4,774,000.00 Accounts receivable 360,000.00 450,000.00 540,000.00 Total current assets 4,860,000.00 5,085,000.00 5,314,000.00
Fixed assets: 31-Dec-14 31-Dec-15 31-Dec-16Equipment and Office Supplies 300,000.00 350,000.00 400,000.00 Less accumulated depreciation 100,000.00 150,000.00 175,000.00
Total fixed assets 400,000.00 500,000.00 575,000.00
Total assets 5,260,000.00 5,585,000.00 5,889,000.00
Liabilities and owner's equityCurrent liabilities: 31-Dec-14 31-Dec-15 31-Dec-16Accounts payable 200,000.00 350,000.00 400,000.00 Other Current Liabilities 272,500.00 242,500.00 309,000.00 Total current liabilities 472,500.00 592,500.00 709,000.00
Long-term liabilities: 31-Dec-14 31-Dec-15 31-Dec-16Bad Debts 200,000.00 200,000.00 200,000.00 Total long-term liabilities 200,000.00 200,000.00 200,000.00
Owner's equity: 31-Dec-14 31-Dec-15 31-Dec-16Investment capital 4,500,000.00 3,500,000.00 3,350,000.00 Accumulated retained earnings 87,500.00 1,292,500.00 1,630,000.00 Total owner's equity 4,587,500.00 4,792,500.00 4,980,000.00
Total liabilities and owner's equity 5,260,000.00 5,585,000.00 5,889,000.00
Organizational Plan
Form of ownership –Partnership
Chong
Soong
Wong T.K
MANAGEMENT TEAM BACKGROUND & ROLES
Thanacai Khunpitak(T.K) Graduated in the University of Sydney -first-class honor degree in business management
Business experiences by involved in the variety of business at the past four years-major shareholder of the biggest hotel in Malaysia
Chief Executive Officer of L.A Clubhouse• Marketing plan –strategic plan • Deal with business partners
Chong Zhi Sin
Web designing and e-commerce
Legal issues
Talented IT team under himWorking in the well-known law firm in Klang for two
years
Graduated from University of ManchesterMajor in Information and Technology communication
and minor in law
Soong Yee Peng
Graduated from University of Auckland• Degree in accounting and Finance and
Master in Finance
Financial controller for the largest grocery store in Malaysia• Membership for her previous company
-achieving 500000 members now
Membership planner • Financial controller
Wong Pieng Seong
Medical center
Health Controller
Medical center with his former colleaguesMost advanced equipments
Gold brand in Malaysia
Graduated from University of London with honor of degree in medicinePracticed in London for seven years
Thank you for coming…..