newsletter connect - july 2015
TRANSCRIPT
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“LIFE and TIME are theworld's best Teachers.
LIFE Teaches us to makegood use of TIME and
TIME Teaches us thevalue of LIFE.”
Our Inspiration From
A. P. J. Abdul KalamCONTENTS
NMP Textiles forays into Restaurant Business!
Recently our associates NMP Textiles at Chidambaram, inaugurated andstarted their restaurant venture – பலகாரம்.com (Palagaram.com). Thisindustry is currently witnessing lucrative business trends. The openingceremony was a grand event and our CEO, Mr. S. Viswanathan graced theoccasion with his presence along with Director, Mr. Muthu of NMP Group.
We wish NMP Textiles a grand success in their endeavour!
CONTENTS
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• Business Aligned IT (BAIT) Series
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MAKING NEWS...
CONTENTS
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MAKING NEWS...
Recently our associates Nathella Jewellers, inaugurated their schoolNathella Vidhyodaya. The inaugural function was presided over by therenowned Spiritual Guru Mahatria Ra of Infinitheism.
We wish Nathella Vidhyodaya a grand success in their endeavour!
NATHELLA VIDHYODAYA INAUGURATION
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MAKING NEWS...
Mahatria blessed Vidyasagar College of Institutions on 21th July 2015,Chengalpet Chennai.
We wish Vidhya Sagar College a grand success in their endeavour!
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INBOX
WELCOME TO THE CLUB…Recently Inspace secured few prestigious client and added them toesteemed list of clientele. Some of them are,
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At the basics, Customer feedback is what we call as a marketing term thatwould describe the process of obtaining a customer’s opinion about abusiness, product or service. As we can ready sense, Customer feedback isso important because it provides marketers and business owners withinsight that they can use to improve their business, products and/oroverall customer experience.
Customer feedback thus becomes a tool which can drive sales and as wellas focus its product / services towards target customers. On an overviewwe can summarise key benefits of customer feedback as:
Business Aligned IT (BAIT Series 4) By Samuel Raj Anbudaiyan (Technology Auditor)
Business at its Best… with Feedback Analytics!
Helps to Improve a Product or Service
Best way to Measure Customer Satisfaction
Provides Actionable Insight to Create Better Customer Experience
Helps to Improve Customer Retention
Delivers Tangible Data to Make Better Business Decisions
Can be used to Identify Customer Advocates / Marketers
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Now, what if we can combine the power of analytics with this crucialelement? What we get is a powerful information called Feedbackanalytics! But what it does? Feedback analytics use customer generatedfeedback data to measure customer experience and improve customersatisfaction. Feedback data is collected, then, using key performanceindicators and feedback metrics, turned into actionable information forimprovement. Feedback analytics provide actionable data, and enable abusiness owner to read and manage feedback, as well as to get back tothe users. Feedback collection can be passive (using a feedback button), oractive (using a feedback form set to appear in certain conditions), or both.Due to its measurable nature, feedback analytics data can be integratedwith other resources or analytics data, allowing business owners toanalyse and understand information in holistic’s approach.
Earlier Inspace launched a tool, which does exactly what we have seenabove. Yes, Feedex!
This Feedback Automation Tool caters to a wide range of industries,including Textiles, Jewellery, Automotive, Restaurant Chains, Salon Chainsand other similar domains. The application is available in the form of amobile based app and web-based. The mobile app is available in bothAndroid as well iOS platforms. This tool enables effective communicationwith customers by getting their feedback directly and turns this data intovaluable information through its analytics.
Business Aligned IT (BAIT Series 4) By Samuel Raj Anbudaiyan (Technology Auditor)
LOL!
Lets relax…
CONTENTS
Get in touch with us! All are encouraged to contribute towards the contentsof this newsletter. Please reach out to Editor’s Desk @[email protected]
(This newsletter is for private circulation only. The Editorial committeereserves the right to publish contributed contents).
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