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Next Steps in Matching Gifts Web 2.0 technologies that identify, cultivate, and steward donors. Brigham Young University Barett Christensen [email protected] 801-422-1940

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Next Steps in Matching Gifts

Web 2.0 technologies that identify, cultivate, and steward donors.

Brigham Young UniversityBarett Christensen

[email protected]

Road Map

• Who is LDS Philanthropies• What is Web 2.0• Our Strategy for Matching Gifts• Lessons learned

SOCIAL MEDIAYou have already lost!

Who is LDS Philanthropies?

Who is LDSPWho is LDSP Web 2.0Web 2.0 StrategyStrategy LessonsLessons

Who is LDS Philanthropies?

• Department within the LDS Church• Correlate all funding of Church Charities– BYU– BYU Idaho– BYU Hawaii– LDS Business College– Humanitarian Services– Perpetual Education Fund

What is Web 2.0

Who is LDSPWho is LDSP Web 2.0Web 2.0 StrategyStrategy LessonsLessons

What is Web 2.0?

Matching Gift Strategy

Stats, plan, implementation

Who is LDSPWho is LDSP Web 2.0Web 2.0 StrategyStrategy LessonsLessons

United States Internet Penetration

International Penetration

Internet Penetration

Mobile Penetration

Facebook Growth

Platform Statistics

• Social Networks– Facebook 175 million active users (300 million by end

of year)– MySpace 126 million (estimate)– LinkedIn 35 million and growing fast!– Kiva 500 thousand users lent $65 million– FirstGiving 1.6 million users have raised $89 Million

• Mobile Platforms Units App Downloads– iPhone/iTouch 30 million 800 million (8 months)– Blackberry 21 million Store Opened Last Week!– Google Android 1.2 m (est) 48 million (estimate)– Nokia Symbian OS 1 billion+ Ovi store coming – Palm Pre (any day) (coming)

Pareto Principle & Long Tail

Pareto Principle & Long Tail

Current CAP Program

• 50 Companies • 100+ CAP reps• We can get to about 20 sites a year (6 trips)• Great results– Identifying new major gift prospects– Increasing participation Scaling Challenge: Tyranny of Distance, Travel, and

Top down management.

Social Networks• Established Networks– Facebook.com– Myspace.com– LinkedIn.com

• Established Fundraising Networks– Change.org– Firstgiving.org– Changingthepresent.org

• White Paper Networks– KickApps.com– Ning.com

Draft Proposal

Workplace Giving Social Network

• Powered by Ning• Other Samples– U of Nebraska– Anderson U– U of Alabama– World Vision– Peace Corp– Uruguay Mission

Fundraising WidgetsChange.org SixDegrees Firstgiving ChipIn

ChangingthePresent

Workplace Fundraising Widget

• Powered by Sproutbuilder

• Highly customizable• Viral, Can be spread via

social networks, and email.

• Allow donations, video content, RSS feeds, website linking.

Widget Created

SHARE BUTTON

Widget Stats

Live Distance Events

• Webinars from my office– MeetingPlace (powered by Cisco)– DimDim, Webex, GotoWebinar…

Webinar Results

• 10 companies• 2 sessions each• Average attendance of 15 people• All over US, Japan, Taiwan, England, Qatar• They were most likely to post widgets• Lots of feedback on things to do better

Lessons Learned

If I could go back 10 months, what I would do differently

Who is LDSPWho is LDSP Web 2.0Web 2.0 StrategyStrategy LessonsLessons

Lessons Learned

• Build network on existing “freeways” (Facebook, LinkedIn)

• Understand in greater detail the giving options and timing of each company

• Make call to action more clear in emails• Hold webinars at different times, understand IT

and policy constraints at each company.• Design multiple iterations of the widget • HEP DATA SCAN!!!

HEP

HEP

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HEP

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QUESTIONS???

CONTACT:Barett [email protected]

801-422-1940

Who is LDSPWho is LDSP Web 2.0Web 2.0 StrategyStrategy LessonsLessons