nick bolton viocorp tourism futures online video in the context of tourism marketing
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Presentation at www.tourismfutures.com.au Monday 17th August 2009, Marriott, Gold CoastTRANSCRIPT
Three billion videos are Three billion videos are watched online every daywatched online every day
Obama inaugurationObama inauguration19 million concurrent live video streams19 million concurrent live video streams
March madnessMarch madnessTotal of 8.6 million hours of viewingTotal of 8.6 million hours of viewing
““Whenever my 9 year old son needed any information, he would open up YouTube, type in the Whenever my 9 year old son needed any information, he would open up YouTube, type in the search term and then just watch the videos that showed up as matches. He never Googled search term and then just watch the videos that showed up as matches. He never Googled anything”anything”Ian Kennedy, Heads of Service Innovation at NokiaIan Kennedy, Heads of Service Innovation at NokiaRef: ReadWriteWeb Is YouTube the Next Google? Written by Alex IskoldRef: ReadWriteWeb Is YouTube the Next Google? Written by Alex Iskold
““““customer-to-customer” (C2C) marketplace is a very apt description of what is happening today. Enabled by blogs, pod casts and social customer-to-customer” (C2C) marketplace is a very apt description of what is happening today. Enabled by blogs, pod casts and social networking sites and mashups, the consumer today can be as informed about any subject as never before in history and even more networking sites and mashups, the consumer today can be as informed about any subject as never before in history and even more importantly, has the easy means to communicate his or her knowledge and expertise to anyone else in the world. In the context of the importantly, has the easy means to communicate his or her knowledge and expertise to anyone else in the world. In the context of the travel industry, everyone can become a travel agent, tour operator, or even destination marketer at least in his or her own mind. The travel industry, everyone can become a travel agent, tour operator, or even destination marketer at least in his or her own mind. The ingredients and the tools are certainly at their disposal. ingredients and the tools are certainly at their disposal.
Travel Industry WireTravel Industry Wire
Why is this important?Why is this important?The average US home will consume over 1 terabyteThe average US home will consume over 1 terabyte of digital content per month.... by 2010of digital content per month.... by 2010
There’s a revolution going onThere’s a revolution going on
On newspapers...On newspapers...
““...little more can be said in their favour than that they do ...little more can be said in their favour than that they do not not require batteries to operate, you can swat flies with them, require batteries to operate, you can swat flies with them, and they can still be used to wrap fish” and they can still be used to wrap fish”
Joseph Epstein, Commentary magazineJoseph Epstein, Commentary magazine
There’s a revolution going onThere’s a revolution going on
There’s a revolution going onThere’s a revolution going onThe broadcast industry is next...The broadcast industry is next...
Source - Pew Research Dec 2008Source - Pew Research Dec 2008
The industry nowThe industry now
1st layer - free1st layer - freeFree to viewFree to view
Advertising supportedAdvertising supported
Short contentShort content
Tough to monetiseTough to monetise
Tough to controlTough to control
Market shakeout comingMarket shakeout coming
2nd layer - corporate2nd layer - corporateContent viewers will not Content viewers will not pay for contentpay for content
Content owners will pay to Content owners will pay to have content deliveredhave content delivered
Corporates, government, Corporates, government, sports clubs, churches, etcsports clubs, churches, etc
Brand, stick, engage, buy, Brand, stick, engage, buy, sample, interact, network, sample, interact, network, leverage, leverage,
3rd layer - premium3rd layer - premium
Niche contentNiche content
Content more easily Content more easily ‘monetised’‘monetised’
ie viewers prepared ie viewers prepared to pay for contentto pay for content
Video value chainVideo value chain
4th layer - Broadcasters 4th layer - Broadcasters
Multiple revenue sourcesMultiple revenue sources
Probably a traditional Probably a traditional broadcast model broadcast model sitting behind itsitting behind it
...opens up niche ...opens up niche broadcast opportunities...broadcast opportunities...
Video value chainVideo value chain
Why you need a Video CMSWhy you need a Video CMS•…….. And a Content Delivery Network.. And a Content Delivery Network
Tourism AustraliaTourism AustraliaMultiple locations, Multiple locations, destinations, content, destinations, content, audiencesaudiences
www.australia.comwww.australia.com
www.tourism.australia.comwww.tourism.australia.com
ATE OnlineATE Online
Media portalMedia portal
One intranetOne intranet
Tourism NSWTourism NSWSimilar to Tourism Similar to Tourism AustraliaAustralia
Social networking sitesSocial networking sites
www.visitnsw.comwww.visitnsw.com
Tourism QueenslandTourism Queensland
Multi sourced contentMulti sourced content
UGC: 5,500 imagesUGC: 5,500 images
Social networkingSocial networking
Lead generationLead generation
www.eyeonq.comwww.eyeonq.com
Sydney Opera House TVSydney Opera House TVMulti sourced contentMulti sourced content
WebTV portalWebTV portal
Social networkingSocial networking
Search and ticket salesSearch and ticket sales
www.soh.tvwww.soh.tv
Tourism Tasmania Tourism Tasmania EntertainmentEntertainment
PiggbackingPiggbacking
Engaging contentEngaging content
www.tasmaniathemovie.cowww.tasmaniathemovie.com.aum.au
Palm Sunday MassPalm Sunday Mass
World Youth Day handoverWorld Youth Day handover
Broadcast live from the VaticanBroadcast live from the Vatican
Crew of four people - Crew of four people - technicians and productiontechnicians and production
Audience mainly in AustraliaAudience mainly in Australia
www.xt3.comwww.xt3.com
http://Video.xt3.comhttp://Video.xt3.com
CyclingMasters.tvCyclingMasters.tv
World Masters Track World Masters Track Cycling ChampionshipsCycling Championships
4 camera production4 camera production
Multiple revenue sources:Multiple revenue sources:
Fixed feeFixed fee
Pay-per downloadPay-per download
sponsorshipsponsorship
The leaders?The leaders?
HuluHulu
BBCBBC
ABCABC
The future - HDThe future - HD
Two main issuesTwo main issues
BandwidthBandwidth
Processing powerProcessing power
The future - mobileThe future - mobile
Example:Example:
http://bit.ly/sydneyffhttp://bit.ly/sydneyff
The challengesThe challenges
InfrastructureInfrastructure
Price (retail and wholesale)Price (retail and wholesale)
QualityQuality
NBNNBN
Behavioural (BitTorrent)Behavioural (BitTorrent)
Cultural “stealing is ok” mentalityCultural “stealing is ok” mentality
The home of the futureThe home of the future
Screen in every room (and every pocket)Screen in every room (and every pocket)
Access to world’s library of contentAccess to world’s library of content
Ubiquitous broadband and super-powerful machinesUbiquitous broadband and super-powerful machines
ResourcesResourcesWebsites: Websites: hotelmarketing.com / hotelmarketing.com / Travelindustrywire.com / VTV Travelindustrywire.com / VTV (http://vtv.vfmleonardo.com)(http://vtv.vfmleonardo.com)BloggingBlogging: Starwood, Eurostar and STA Travel: Starwood, Eurostar and STA TravelPodcastingPodcasting: Lonely Planet, Orbitz, Virgin Atlantic, The : Lonely Planet, Orbitz, Virgin Atlantic, The Independent and Heartbeat guidesIndependent and Heartbeat guidesSocial networking and user generated contentSocial networking and user generated content : : TripAdvisor, Yahoo, Contiki and SheratonTripAdvisor, Yahoo, Contiki and SheratonOnline videoOnline video: YouTube, Travelistic and MGM Grand Las : YouTube, Travelistic and MGM Grand Las VegasVegasRSSRSS:Expedia, STA Travel, Virgin Holidays, Orbitz, and :Expedia, STA Travel, Virgin Holidays, Orbitz, and Conde NastConde NastTaggingTagging: del.icio.us, Flickr and Travbuddy: del.icio.us, Flickr and TravbuddyMash-ups and Open API’sMash-ups and Open API’s: Locale, Virtual Tourism, : Locale, Virtual Tourism, Blogabond, 43 Places and TripAdvisorBlogabond, 43 Places and TripAdvisorWikisWikis: Wikitravel, World66 and TripAdvisor, iGoUGo: Wikitravel, World66 and TripAdvisor, iGoUGoAJAX:AJAX: (Kayak, Sidestep, Farecast and Google Maps (Kayak, Sidestep, Farecast and Google Maps
ResourcesResources
www.videonuze.com www.videonuze.com
www.contentinople.com www.contentinople.com
www.streamingmedia.comwww.streamingmedia.com
www.reelseo.comwww.reelseo.com
EventsEvents
AIMIA Commercialising VideoAIMIA Commercialising Video
Sept 24Sept 24th th 2009,Sydney 2009,Sydney
www.aimia.com.auwww.aimia.com.au
E-tourism SummitE-tourism Summit
October 13-14th , 2009 New YorkOctober 13-14th , 2009 New York
www.etourismsummit.comwww.etourismsummit.com
Question timeQuestion timeNick BoltonNick Bolton
General Manager, MelbourneGeneral Manager, Melbourne
e: e: [email protected]@viocorp.com
m: 0412 101726m: 0412 101726
Twitter / Skype / LinkedIn: nickybee99Twitter / Skype / LinkedIn: nickybee99
Twitter: @viocorpTwitter: @viocorp