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NIKE HR DIRECT

……an Evolving Journey

Roger Lee

24 Mar 2014

How the story began……

We’ve established a strong global foundation.

How far we have come……

We’re improving services, addressing risks &

managing costs.

We’ll lead a transformation as we rise up the

value chain.

……there is no finish line

Matu

rity

Time

We are here

Deploy Global Scalable, Sustainable Solutions & Manage Risk

FY12-13 FY14 FY15-17

Improve Service & Efficiency

Higher Value Services

Evolving our services……

……creating the future

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Question:

……turning the focus from

Back to Front

Is HR Shared Services back

office or front line?

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IDEA #1

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IDEA #2

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ENGAGE

ANTICIPATE

Do not be reactive, anticipate what is next:

Analyze Trends | Plan Ahead | Organize Resources

Go on the offence and engage:

Connect for Feedback | Push Info/FAQs | Conduct Trainings

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IDEA #3

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Retail Office

Executives Managers

Tailored Services

? Time clock ? Incentives ? Overtime

? Payroll ? Leave ? Benefits

? Coaching ? Promotions ? Hiring

? Restructuring ? Stock plans ? Approvals

Not one size fits all

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3 IDEAS

Branding your service

Anticipate and Engage

Tailored Services – not one size fits all

viewing it from the front

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Thank You!