ntr lab - bespoke software development in russia
DESCRIPTION
Seeking new business opportunities? NTR Lab can develop high-quality software at reasonable cost to make your idea a reality.TRANSCRIPT
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NTR Lab
Turning ideas into software
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Contents
• General information• Specialization, industry experience,
expertise, major clients• Quality approach• People • Infrastructure• Engagement options• Web development portfolio• Case studies and representative projects
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NTR Lab – General information
• Founded in 2000 by a tightly knit team of experienced managers and developers with strong track records.
• Dedicated to developing reliable, secure, high quality, high ROI software.
• Our mission: «Turning ideas into software»
• Privately held.
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Management team• Nick Mikhailovsky, CEO
– Managed moving Russia’s largest EFT system to straight-through processing and online access
– Co-authored (with Alex Agapov and Alexey Mkrtumian) Russian translation of ISO 15504 standard (international CMM equivalent)
– Leads business development and sales– Leads Information Retrieval and Artificial Intelligence
related projects• Anton Malkov, COO
– Extensive software development and management experience
– Leads and oversees project management activities for most projects
• Alexey Agapov, CTO– Extensive experience in software development and
software process management– Led one of Russia’s first implementations of CMM level 3– Manages NTR’s quality program and other key projects
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Quality approach• We believe that quality originates from two
sources: process and people. Our approach aligns with ISO 9000 quality guidelines and Deming's original management approaches. – This approach, combined with our specific processes,
ensures both high quality and reasonable development cost.
– Our senior management were early adopters of best software practices and wrote Software Process Assessment: The evaluation and certification of maturity of processes of creation and maintenance of software tools and information systems (ISO/IEC TR 15504), a book (in Russian) on software process.
– Our technical staff consists of experienced engineers (not interns) and has an enviable record for adherence to high quality standards.
• ISO 9001-2000 certification received November 20th 2006
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Specialization
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Industry experience
• Healthcare • Finance/banking/insurance • Telecom• Startups – both technology and
non-technology
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Expertise
• Mission-critical business applications• Internet/Intranet/B2B solutions,
Integrated Web/mobile solutions, especially those for advertising/marketing
• Scientifically rich applications, especially those using Artificial Intelligence, Information Retrieval, Natural Language Processing
• Embedded system development
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Partial client list
• Central Bank of Russia• City of Moscow Economics Dept.• Dannon• Grey• One of the world’s largest business
consulting companies (see slide 41)• Russian Standard Bank• Tribal DDB• Klutz
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People
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Growth
• 2000: 5 people at founding• 2005: 26 permanent staff plus 3
full-time consultants• 2006: over 50 permanent staff as
of November
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Retention strategy
• NTR Lab retains its staff by offering stability, challenging work, good pay, strong culture, and excellent working environment.
• Corporate culture based on four principles:– Work is fun– Professional development– Equality and fairness– Camaraderie
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Approach to staffing
• Two absolute minimum requirements– Top technical skills– Excellent fit with NTR
culture• We accomplish this
through an established three-phase continuous hiring process, meaning we constantly search for, and hire, talent when we find it—as opposed to filling an opening.
• Screen resumes (10 to 30 for specific positions).
• Initial, pre-interview testing (only 10% pass).
• In-depth interviews with NTR managers and staff members.
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Attrition
• 2003-2007: Average attrition rate 9%
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Infrastructure
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Offices
• Moscow (2000)– headquarters– excellent talent (has become pricey)
• Tomsk development center (2004)– availability of talent (multi-university city with
excellent Math, CS and EE education)– more reasonable costs
• Novokuznetsk (acquired developer, 2006) − industrial center−specialization in accounting software and
business management solutions
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IT
• Workplaces equipped with PIII and PIV based workstations running Windows 2000, XP and Vista;
• Intel/Linux, Sun, DEC Alpha servers; Silicon Graphics workstations
• Full range of computers running Windows and Linux environments for sandbox and testing purposes
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Telecommunications
• Moscow office:– 10Mb internet link– 128Kb xDSL as backup; backup channel is
expected to be changed to CDMA for ground independence
• Tomsk office:– 10Mb internet link
• Novokuznetsk office:−511 kb internet link
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Security
• BS 7799 control areas:– Information security responsibilities within the
organization– Security incident reporting and response– Virus prevention and detection controls– Business continuity planning
• Further BS 7799 implementation in progress
• Exits and building monitored by security guards 24/7, plus guards on each floor 24/7.
• NTR Lab access restricted by electronic pass.
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Engagement options
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Approach
• Strong client orientation• Focused on minimizing total cost
for each client• Choice of engagement models to
fit any client needs
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Options: from once to long-term
• Project based (smaller and shorter term)
• Dedicated staff• Virtual Offshore Development
Center (VDC)• Dedicated Offshore Development
Center (DDC)
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Software process
• RUP• Agile/XP-type process• client-specific process
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Engagement options: locations
• Valid for non-project engagements only– Moscow– Tomsk – Novokuznetsk– Location of client’s choice in Russia or
Ukraine (DDC only)
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Other engagement options
• Combining the use of offshore and onsite staff (client’s or NTR)
• Managed by either NTR or client• Various levels of NTR involvement
in different phases: requirements, design, development, testing, implementation, maintenance
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Web development portfolio
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Web development experience
• Historically, over 40 corporate and nonprofit sites
• Most are/were internet projects of some kind
• Current projects in development include – AJAX portal (similar to netvibes) for a startup
in the US; – vertical search engine for a startup in Spain; – large directory site for a startup in Russia; and– web 2.0 site for a startup in Silicon Valley.
• Pre-NTR experience of our founders includes a search engine
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Dotster.com
• Description: Early age AJAX site – no framework
• Technology: JavaScript, PHP• Details: - Backend services provided by their
onsite team - Currently maintained by their
onsite team
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mobilography.com
• Description: SOA based service which can be embedded into any partner site looking to create communities enhanced with mobile content
• Technology: PHP, MySQL• Details: Successfully sold by the
founder to one of Russia's largest mobile content integrators
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Klutz.com
• Description: A large e-commerce site developed by a distributed team together with US-based partner company
• Technology: PHP, MySQL
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homereco.com, leadlings.com• Description: Complimentary sites based on the same
engine• Technology: PHP, MySQL• Details: - Development was taken over from another vendor;
problems included:• project was a year late• code was incomplete and untested• technically:
– poor page makeup, i.e. pages incompatible with various browsers
– incorrect formatting of PDF files for emails and contracts
– inadequate site logic; and – lack of intuitive interface
- We had both sites up and running in 90 days
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Case studies and other representative projects
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Medical IT: Dogbreath Software Inc., San Diego, CA, a leading developer of software for endodontists
• History– Original version of TDO (The Digital Office)
was developed by various consultants over several years
– By 2001 the system was bloated, with poor architecture, causing support and development costs to skyrocket
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Medical IT: Dogbreath Software Inc., San Diego, CA, a leading developer of software for endodontists
• Process– Dogbreath hired one high-level, on-site
architect to be supported by offshore development teams
• reviewed 40 offshore development companies• interviewed 20• hired 4
– Only 2 produced positive output – one from India and NTR
– Based on performance, NTR was named lead developer, with testing performed in India.
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Medical IT: Dogbreath Software Inc., San Diego, CA, a leading developer of software for endodontists
• Result– As of 2005 there were nearly 300
practicing endodontists in 17 countries using TDO.
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Medical IT: Appointment Scheduler
• Customer – AMS (Automated Medical Systems) Inc., New Jersey, USA
• Core – Medical Appointment Scheduler for medium-to-large hospitals
• Technology – CSP• Development tools – Caché, CSP
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Government: Budget management system
• Client: City of Moscow Economics Dept.• Core: development of budget
management solution allowing small state institutions (such as schools) to make and submit their budget for the next year and report on current year's performance
• Development tools: .NET, MS SQL/Oracle/DB2
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Entertainment: Embedded software development
• Client: Xperinet, Inc., Maryland, USA
• Core: development, evolution and maintenance of home entertainment system
• Development tools: embedded Linux, C/C++, online video processing/broadcasting
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Banking: Credit risk estimation system• Client: Russian Standard Bank • Core: prohibitively high credit verification costs
prevented development of consumer credit business in Russia; a cost effective method to estimate credit risk, in the absence of credit history, was required to develop this market.
• NTR’s solution: utilized custom algorithms, a neural network, and an extended questionnaire to estimate credit worthiness/risk quickly and cheaply.
• Development tools: Oracle, J2EE, C++• Key result: The bank has become one of
Russia's market leaders in consumer credit.
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Banking: EFT system monitoring solution
• Client: The Central Bank of Russia, Moscow, Russia
• Core: monitor the EFT system (critical to the Russian economy and its banking system)
• Requirement: architect and develop a monitoring system to oversee the EFT software and integrate with HP’s Openview monitoring system
• Development tools: BMC Patrol, BMC Remedy, HP OpenView integration, Oracle PL/SQL, Pro*C
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Marketing: Market research system• Client: top international business
consulting firm (NDA prevents disclosure) • NTR’s solution: the system utilizes complex
Natural Language Processing and Information Retrieval algorithms, including decision-tree based Named Entity Recognition and text classification, for the purpose of extraction of marketing data from the Internet
• Development tools: MS SQL, .NET
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IT services: Database monitoring system
• Client: SATS Inc., California, USA• Core: provide outsourced database
administration services• Requirement: develop specialized
monitoring software • Development tools: Oracle PL/SQL,
Pro*C, C++
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If you remember nothing else:• Our company is comprised of young
intelligent and eager-to-work developers and managers
• Our solutions are aimed at satisfying the clients’ business needs and, where appropriate, are scientifically rich (especially using Artificial Intelligence, Image Processing, Natural Language Processing)
• We are quite flexible in terms of the services we provide, technologies we use and prices we charge
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Contact us
• By email: Nick Mikhailovsky, CEO [email protected]
• By phone: +7 (495) 962-0386 between 2 am and 2 pm Eastern US time.
• Visit us: Suite 325, 12/11, korp. 18, 1 Bukhvostova ul.Moscow, Russia, 107258
Looking for medical software expertise? Check out www.NTRMedicalIT.com or
contact us now for personalized answers.