IT Financial AnalyticsNumerify 360 for IT is a suite of analytic applications designed specifically for ServiceNow®. Delivered as a cloud-based service, the IT Financial Analytics application enables IT leaders to get visibility into their spend composition and trends. This permits them to control costs, manage against budget and incorporate financial data in their evaluation of IT services, projects, vendors and assets.

Business Analytics for ServiceNow®

This Month’s Performance

Spend Breakdown

Nov0

Total Opex Capex

$500k

$1m

Dec Jan ‘15 Feb Mar Apr May opex

capex

budget

forcast

$812k8.2% since last month

EXPLORE

Spend

$750k3.4% since last month

EXPLORE

Budget

$798k3.6% since last month

EXPLORE

Forecast

As an operational application, ServiceNow produces rich data that reflects IT business processes. Embedded operational reports address the “here and now” questions such as “What were my total costs for this month for a business service?”. But, Managers need to know the “why” behind the “what”. For example, they would want to quickly pinpoint the one vendor that is responsible for the highest increase in total service costs and how to control it. To get those answers they need to slice and dice the data in multiple dimensions by any metric and without having to wait for a lengthy technical setup.

Numerify360 mines the rich data in ServiceNow and converts it into actionable insights using analytics. It delivers financial intelligence in visually intuitive ways and arms managers with the knowledge to take strategic decisions using hard numbers.

Business Analytics for ServiceNow®

For an effective IT business, it is important to create a financially responsible culture, but without spending hundreds of hours creating manual reports. Numerify’s pre-built applications can accelerate the time to insights across a broad range of IT financial areas.

By tracking IT spend, managers can drive cost savings through multiple areas, such as controlling usage of variable cost items. In addition, they can proactively curtail variances against budgets and course correct or adjust their forecast well in advance.

Numerify IT Financial Analytics

The core module helps IT analyze their fixed and variable costs at department level. For example, managers can figure out where they spend money across multiple dimensions such as labor, software, hardware etc. as well as across vendors and locations. They can also track actuals against budget and identify key drivers of variance.

Core IT Financial

IT Spend Overview

IT Spend this month IT Spend by Top Departments

6.8% since last month

$1.4mTotal Opex Capex Marketing

Engineering

Sales

IT

Finance

IT Weekly Spend Trend

Spend by Location Cost Per Incident

May 1

$100k

$200k

$300k

May 8 May 15 May 22

$34

Spend Breakdown Business ServiceCost Category

Business ServiceOverview

+$34koverall since last month

Electronic Messagingmost positive change

I.T. Servicesmost negative change

Electronic Messaging$24k

Client Services$34k

Outlook Web Access$5k

SAP Payroll$6k

Peoplesoft CRM$8k

I.T. Services$15k

Blackberry$2k

$109k

For companies that have implemented ServiceNow® ITBM product, Numerify can load the allocated cost numbers into our cloud based data warehouse to enable comprehensive analytics. The combination of an allocated model and powerful analytics provides IT leaders an advanced business tool that slices and dices data across departments, business and IT services as well as projects and key initiatives.

Allocated Cost

IT Service forms more than 7% of an IT organization’s spend, but accounts for more than 50% of customer perception. By combining data from ITSM and Financials, service leaders can ensure that their limited dollars are being put to best use for their most critical systems and identify systems that are draining their resources. For example, they can identify areas to increase self-service or evaluate their offshore and outsourced vendors.

IT Service Financial

Fully integrated with ServiceNowPre-built mapping for financial information so that you don’t need to know database structure or SQL.

Self service reportingPoint and click access to asset dashboards and reports. Quick sharing with PDFs and live reports.

Pre-built role-based dashboardsExpertly designed dashboards provide pixel perfect views for everyone from the CIO to business partners.

Visual discoverySimple drag and drop tools let you slice and dice data to build new financial reporting in minutes.

Unique capabilities enable deep insights

Spend Analysis by Cost Category

Incident Cost Analysis

Cost Breakdown by Priority SAPApplication

4 - Low 3- Moderate 2 - High

Bubble Size: Cost0 volume 800

1 - Critical2 - High

$147ktotal cost

490ticket volume

$302cost per ticket

ABOUT NUMERIFY

Numerify is a leading provider of IT business analytics applications aimed at bringing comprehensive business insights to IT Leaders. The company is funded by Sequoia Capital and LightSpeed Venture Partners and a host of cloud industry business and technology leaders.

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For more information, visit www.numerify.com, subscribe to Numerify’s newsletter or visit our Insights Showcase.

Contact Numerify Sales at sales@numerify.comor call us at (408) 663-5158

The benefits of a powerful platform

Cloud-based Data WarehouseFast time to value with a cloud-based data store, optimized for real-time queries without impacting operational tool performance.

Incorporate External DataLoad additional data from HR, vendor management or contract system to get a 360° view of your IT business.

Advanced AnalyticsA true data warehouse stores historical data for time-series analysis combined with statistical functions and text analytics.

Secure StorageOur data store is managed with SOC II compliant operations to ensure security. Role-based access limits who can view reports.