nzma 2013 domestic prospectus

Victoria Street

Victoria Street

To find out in-depth information about our school locations, course information, entry requirements, costs and how to enrol to study at NZMA, please contact:

0800 222 336nzma.ac.nz

/studynzma

QUEENS RD

ELLERSLIE-PANMURE HWY

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LAGOON DRIVE

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Panmure CampusPO Box 6172Wellesley Street104 Queens Road, PanmureAuckland 1072

[email protected]

EDEN CRES

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Auckland Central CampusPO Box 6172 Wellesley Street80 Anzac AvenueAuckland 1010

[email protected]

PRinceS StReetALBion Rd

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Auckland South CampusPO Box 22655 12-16 Gordon RoadOtahuhuAuckland 1062

[email protected]

AnGLeSeA StReet

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tRiStRAm StReet

Waikato CampusPO Box 19126Level 2, Tower BuildingCentre Place (off Ward Street)Hamilton 3204

[email protected]

HOSPITALITY | BUSINESS | RETAIL | CONTACT CENTRE | COOKERY | EMPLOYMENT

GoRdon

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NZMA 21 NZMA

HOSPITALITY

BUSINESS

RETAIL

CONTACT CENTRE

COOKERY

EMPLOYMENT

NZMA’s School of Business and Hospitality Management will give you everything you need to start a great career. Enrol at one of NZMA’s four friendly Campuses (Auckland Central, Auckland South, Panmure and the Waikato) and you’ll get plenty of support and small classes with industry-experienced tutors.

Our qualifications are respected by employers and accredited by the New Zealand Qualifications Authority (NZQA). If you are keen to continue your studies, our certificate courses will lead you into our highly respected hospitality, cookery and business diploma programmes.

We know that every student is ultimately looking for a great job. NZMA’s dedicated

employment service, NZMA Employment, will help make sure that when you graduate from NZMA you will be in an excellent position to start your new career.

We look forward to welcoming you to NZMA.

Owner and Chairman

If you want a career in hospitality, cookery, business, contact centre or retail, then you’ve come to the right place. That’s exactly what we specialise in at NZMA! All our tutors have lots of industry experience and we have a wide range of certificate and diploma courses to help you get an awesome job in one of these exciting industries.

We’ve been around since 1985 so we’ve got plenty of experience and expertise. But don’t just take our word for it. Come into one of our four Campuses and check us out. You won’t be disappointed!

Kia Ora and welcome to NZMA

NZMA’s Commitment

Our quality commitment At NZMA we are committed to offering quality learning. Our

courses are all accredited by NZQA and in 2009 we became one

of the first private training providers in the country to be granted a

four-year NZQA external evaluation review cycle. This endorsement

is a reflection of the quality of learning we offer at NZMA.

A fun supportive learning environmentRight from day one our friendly student advisors will help you with

any questions you have about your studies or any issues you may

face with things like finances, child care or career pathways. They’ll

give you all the encouragement and support you need to achieve

your study and career goals.

At NZMA, classes are small and all of our tutors have lots of

industry experience – so you can be sure that when you graduate

you’ll have all the skills you need to get a great job.

Our facilities are top-notch. For the hospitality students, our

campuses all have professionally equipped training bars and

student-run cafes and our cookery school in Panmure has excellent

kitchen facilities. Business and contact centre students study in

suites sponsored by organisations like Air New Zealand, Vodafone,

Coca-Cola and ANZ Bank and all our students are provided

with on-campus work opportunities. Our hospitality and cookery

students run a variety of industry functions, our contact centre

students take part in live calling campaigns, and our retail students

get to run their own retail clothing shop!

Caroline Paepae

NZMA Certificate of Business and

Employment Skills Level 4

If you have any questions

about our entry requirements

please contact our Student

Advisors on 0800 222 336.

NZMA 43 NZMA

Ch

oo

se Y

ou

r C

aree

r

Take advantage of your NZMA Employment support and let us help you get a great job.

NZMA Certificate in Hospitality and Employment Skills

Level 3

(20 weeks)

National Certificate in Hospitality

Level 4

(25 weeks) (20 weeks for stair casing students)

LEVEL 3 LEVEL 4 LEVEL 5

National Diploma in Hospitality Management

Level 5

(20 weeks / 2 years in total)

NZMA Certificate in Supervision

Level 5

(20 weeks)

NZMA Certificate in Business and

Employment Skills Level 4

(20 weeks)

National Diploma in Business

Level 5

(20 weeks / 1 year in total)

NZMA Certificate in Business Administration and Employment Skills

Level 3

(20 weeks)

BUSINESS



Level 5

(20 weeks)

National Certificate in Retail

Level 3

(20 weeks)

National Certificate in Retail Level 4

(20 weeks)

RETAIL



Level 5

(20 weeks)


Level 5


NZMA Certificate in Contact Centre and Employment Skills

Level 3

(20 weeks)

National Certificate in Contact Centres

(Team Leader) Level 4 & includes National

Certificate in Business (First Line Management)

Level 4

(20 weeks)

CONTACT CENTRE



Level 5

(20 weeks)


Level 5


COOKERY


National Certificate in Hospitality (Basic Cookery)

Level 3

(20 weeks)

National Certificate in Hospitality (Cookery)

Level 4


Diploma in Professional Cookery

Level 5

(40 weeks / 2 years in total)

HOSPITALITY

NZMA 65 NZMA

Study buSineSS, hoSpitality, contact centre or retail

for free

looking for something different

from school?

Youth Programmes at NZMA (All qualifications are NZQA accredited)

NZMA Youth Guarantee programme 40 weeks in total

This 40 week programme is offered at NZMA’s Auckland

South and Waikato Campuses, and is available to 16 and 17

year olds.

The first 20 weeks of this programme covers NCEA compulsory

credits, along with the National Certificate in Hospitality Level

2. The second 20-weeks offers you a choice between four

Level 3 Certificates.

First 20 weeks: National Certificate in Hospitality and Employment Skills Level 2

What will I learn? Graduates will gain an overview of the possible career choices

available to them and the skills necessary to make appropriate

career related decisions.

The programme contains skills and knowledge relevant to

health and safety, participating in a team, maintaining personal

presentation, and providing information to customers.

Course content includes: • Rolesinthehospitalityindustry

• Careerplanningandgoalsetting

• Skillsformanagingownlearning

• Workingandcommunicatinginteams

• Preparationandserviceofhotbeverages

• Introductoryhealthandsafetyskills

• Introductorycustomerserviceskills

• Preparingandmaintainingfoodserviceareas

During the second 20 weeks of this programme you can choose to study one of the following NZMA Level 3 programmes:

NZMA Certificate in Hospitality and Employment Skills (Level 3)

NZMA Certificate in Business Administration and Employment Skills (Level 3)

NZMA Certificate in Contact Centre and Employment Skills (Level 3)

National Certificate in Retail (Level 3)

Further information for these Level 3 programmes can be found under each programme section

What qualifications will I gain? • NCEALevel1

• NCEALevel2

• NationalCertificateinHospitality(Level2)

And either:

• NZMACertificateinHospitalityandEmploymentSkills(Level3)

• NZMACertificateinBusinessAdministrationandEmployment

Skills (Level 3)

• NZMACertificateinContactCentreandEmploymentSkills(Level3)

• NationalCertificateinRetail(Level3)

...STUDY IN A

FUN AND

SUPPORTIVE

ENVIRONMENT

AND I GET NCEA TOO!!

Talk to one of our student advisors to see if you are eligible for this FREE programme.Call - 0800 222 336

Matthew AulaloNZMA Youth Guarantee Programme

NZMA 87 NZMA

To enrol contact our friendly team of Student Advisors on

0800 222 336

NZMA Certificate in Hospitality and Employment Skills (Level 3) 20 weeks in total


South, Auckland Central, Panmure and Waikato Campuses.

What will I learn?This practical course is the perfect introduction to kick-start

your hospitality career. You’ll learn about restaurant service,

how to prepare and serve alcoholic beverages, make cafe-style

coffees and lots of other practical skills. As well as your NZMA

Level 3 certificate, you’ll come away with a National Certificate

in Hospitality Level 3 (Restaurant Service) and a Certificate of

Achievement in Basic Food Safety.

Course content includes: • Foodsafety-knowledgeofcontaminationhazards

and control methods

• Barandbeverageservice

• Restaurantservice

• Functionssetup

• Providingpositivecustomerexperiences

• Caféandbaristaservice

• Employmentrightsandresponsibilities

• CVandinterviewskills

What qualifications will I gain? National Certificate in Hospitality Level 3 (Restaurant Service).

NZMA Certificate in Hospitality and Employment Skills Level 3.

Hospitality Standards Institute Certificate of Achievement in

Food Safety.

Associated NZMA Certificates of Achievement.

Study Hospitality at NZMA (All qualifications are NZQA accredited)

National Certificate in Hospitality (Restaurant Service) (Level 4) 25 weeks in total


South, Auckland Central, Panmure and Waikato Campuses.

What will I learn?Learn more about food safety, making cocktails, food and

beverage matching and function work – and most importantly

gain your LCQ (Licence Controller Qualification) and Food Safety

qualifications (direct entry only). These are important to help you

get a job in any hospitality establishment.

Course content includes: • Wineevaluation

• KnowledgeofNewZealandandInternationalwines

• Beerappreciation

• Advancedfoodsafety

• Foodandbeveragematching

• Makingandservingalcoholicbeverages,speciality

coffees and cocktails

• Foodandbeverageoperations

• Workingandcommunicationinagroupenvironment

• Functionpreparation

• Basicnutritionincommercialcatering

• Liquorlegislation

What qualifications will I gain? National Certificate in Hospitality Level 4.

NZMA Certificate in Hospitality Level 4.

Licence Controller Qualification (HSI).

Hospitality Standards Institute Certificate of Achievement in

Food Safety (direct entry only).

Associated NZMA Certificates of Achievement.

NZMA Certificate in Supervision (Level 5) 20 weeks in total


South, Panmure, Auckland Central and Waikato Campuses.

What will I learn?Whether you’ve studied hospitality, business, retail or contact

centre at NZMA, our Certificate in Supervision will take you one

step further. It will develop your supervisory skills and teach

you all about team leadership, managing objectives, business

compliance and human resources. Complete this course and

you’ll become a better supervisor or manager!

Course content includes: • Leadingagroup/teamtoachieveobjectiveswith

some complexity

• Analysinglisteningtechniquesandlisteningand

responding to information

• Workplaceteamleadershipandteamwork

• Groupprocesses

• Managingaplantoachieveorganisational

objectives

• Developingstrategiestoestablishandmaintain

positive workplace relationships

• Developingandmaintainingasafeandsupportive

working environment

• Managingconflictintheworkplace

• Planningforandcarryingoutstaffselection

• Maintainingcompliancewithlegalrequirements

and regulatory codes and standards

• Humanresourcemanagement

What qualifications will I gain? NZMA Certificate in Supervision Level 5.

National Diploma in Hospitality Management (Level 5) Two years in total

This 2 year programme is offered at NZMA’s Auckland South,

Panmure, Auckland Central and Waikato Campuses.

The first 18 months of this programme consist of the NZMA

Certificate in Hospitality and Employment Skills (Level 3), the

National Certificate in Hospitality Restaurant Service (Level 4) and

the NZMA Certificate in Supervision (Level 5).

What will I learn?This programme will fine-tune your practical skills and provide

you with a sound knowledge of operations management and

systems management in the hospitality industry. It is intended

for people with no prior experience in hospitality but who wish

to obtain broad knowledge and understanding of the operational

divisions of this sector.

Course content includes: • Foodsafety

• Barandbeverageservice

• Restaurantservice

• Employmentskills

• Cafeandbaristaservice

• Preparationandservingalcoholicbeverages

• Advancedfoodsafetyskills

• Knowledgeofbeverageproducts

• Foodandbeveragematching

• TheSaleofLiquorAct

• Hospitalityoperationsmanagement

• Hospitalitysystemsmanagement

• Purchasing,stores,facilitymanagementetc

• Teamleadershipandcommunication

• Management-developingandcoordinating

people

• HRmanagement

• Recruiting,selectingstaff

What qualifications will I gain? NationalDiplomainHospitalityManagementLevel5.

NZMA 109 NZMA

Study Cookery at NZMA(All qualifications are NZQA accredited)

National Certificate in Hospitality (Basic Cookery) (Level 3) 20 weeks in total

This 20 week programme is only offered at NZMA’s

Panmure Campus.

What will I learn? Graduates of the Level 3 Certificate in Hospitality (Basic Cookery)

will develop the basic practical and theoretical skills required by

commercial chefs. These skills include:

• Foodsafetymanagement

• The preparation of basic dishes at an operational level

This programme is designed for students who have limited

pre-existing commercial cookery knowledge.

Course content includes: • Hospitality Service, including:

Restaurant service / Customer service / Problem

solving / Hospitality practices / Communication skills

• Cookery Fundamentals

Kitchensafety/Equipmentoperation/Sharpening

and maintenance of knives / Preparation and cooking

of basic stocks, sauces and soups / Theory and

practical techniques related to the methods of

cookery, and food safety

• Restaurant Cookery

Techniques and principles associated with methods of

cookery / Skills in the restaurant saucier, larder and

pastry sections

What qualifications will I gain? National Certificate in Hospitality (Basic Cookery) Level 3.

National Certificate in Hospitality (Cookery) (Level 4) One year in total

This 1 year programme is only offered at NZMA’s

Panmure Campus.

What will I learn? After completing the Level 3 Certificate in Hospitality (Basic

Cookery), graduates may choose to undertake 6 months of

additional study to complete the Level 4 National Certificate in

Hospitality (Cookery).

Graduates of the Level 4 National Certificate in Hospitality

(Cookery) will have the skills needed to work in a commercial

restaurant/kitchen. This course builds upon the fundamental skills

developed in Level 3. This includes the preparation of non-routine

and complex dishes.

Course content includes: • Preppingandcookingdishesinacommercialkitchen

• Foodsafety

• Servicesectorcookery

What qualifications will I gain? National Certificate in Hospitality (Cookery) Level 4.

Diploma in Professional Cookery (Level 5) Two years in total

This 2 year programme is only offered at NZMA’s

Panmure Campus.

The first year of this programme consists of the National

Certificate in Hospitality (Basic Cookery) Level 3 and the

National Certificate in Hospitality (Cookery) Level 4.

What will I learn? Students will build on the knowledge and techniques developed

in the first year, and gain the expertise required for progression as

a chef in the hospitality industry.

This programme produces graduates who are proficient in

advanced cookery skills as well as allied administrative and

kitchen management skills. As part of their course, students are

required to apply all the skills they have developed to plan and

implement a live dinner service.

Course content includes: • Menudevelopment

• Theapplicationofmanagementskillsinthedevelopmentof

products and services

• Researchandevaluationofcurrentinnovations

• Developmentofpracticalapplicationandmanagement

principles of food and beverage service

• Understandingandexperiencingtheprinciplesandconcepts

of food production management

Students choose to major in either Patisserie or Gastronomy.

In the final semester, students are required to complete a

research project based on a full-time 600 hour internship.

What qualifications will I gain? DiplomainProfessionalCookeryLevel5.

9 NZMA

QUEENS RD

ELLERSLIE-PANMURE HWY

IRELAND ROAD

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NZMA’s Cookery programmes will be delivered out of our new Panmure Campus only.

104 Queens Road, Panmure

Call:+64 9 309 7802

Visit: nzma.ac.nz

NZMA 1211 NZMA

Fast Food Assistant/Crew

Cafe Assistant

Waiter

Glassie

Dish Hand

Prep ChefCommis Chef

Demi Chef Chef de partie

Pastry Chef

Sous Chef

Head Chef

Customer ServiceRepresentative

Rooms Attendant

Porter

ConciergeChief Concierge

Hotel Duty Manager

Guest Service

Rep

Front Desk Team Leader

Rooms Team Leader

Assistant Housekeeper

Executive Housekeeper

Front Office Manager

Revenue Manager

Executive Assistant Manager

Bartender

Domestic Flight Attendant

International Flight Attendant

Barista

Duty Manager / Maitre D’

Shift Manager Cafe Manager

Bar Manager

Restaurant Manager

Assistant Restaurant Manager

Restaurant Manager

Food and Beverage Manager

Venue General Manager

Area Manager

CEO

Hospitality and Cookery Career Pathways

In-flight Service

Manager General Hotel

Manager

Executive Chef

Operations Manager

Ruth Holden

National Certificate in Hospitality Level 4

Culinary Fare Silver Medallist

NZMA 1413 NZMA

Study Business at NZMA(All qualifications are NZQA accredited)

NZMA Certificate in Business Administration and Employment Skills (Level 3) 20 weeks in total


South and Waikato Campuses.

What will I learn? Learn MYOB, reception skills, text processing, spreadsheets and

lots of other entry-level business administration and computing

skills. You will also greatly improve your English and maths skills

as a result of studying on this programme.

Course content includes: Computing Applications

• MSWord

• MSExcel

• MSAccess

• MSPublisher

• MYOB

• Internet

Effective business communications

• Memos

• Emails

• Letters

• Meetingminutes

• Customerservice

What qualifications will I gain? National Certificate in Business Administration Level 3.

NZMA Certificate in Business Administration and Employment

Skills Level 3.

NZMA Certificate in Business and Employment Skills (Level 4) 20 weeks in total



What will I learn? This is a brilliant course if you want to develop your general

administration skills further. It focuses on areas such as Microsoft

Office, document integration, communication skills, specialist text

processing, accounting and payroll functions.

Course content includes: • Manageinterpersonalconflict

• Operateinventorysystems

• Managementadministrativeservices

• OperationofspreadsheetsandDatabase

• Writeauserguideortechnicaltext

• Producebusinessinformationusingadvancedwordprocessing

• Demonstrateknowledgeofworkforcehealth,safety,and

wellness programmes in human resource management practice

• Idefinancialrecordsystems

• Payroll,IRDemployerreportingdocumentationforPAYE,FBT

and GST

• Personalfinancialgoals

• Customersatisfactionmeasurementtools

• Strategiesforcommunicationinaculturallydiverseworkplace

• Timemanagementconcepts

What qualifications will I gain? National Certificate in Business Administration Level 4.

NZMA Certificate in Business and Employment Skills Level 4.




What will I learn? Whether you’ve studied hospitality, business, retail or contact







some complexity




• Groupprocesses


objectives




working environment







National Diploma in Business (Level 5) One year in total

This 1 year programme is offered at NZMA’s Auckland South

and Waikato Campuses.

The first 6 months of this programme consists of the NZMA

Certificate in Supervision (Level 5).

What will I learn? Whether you want to own your own business or manage someone

else’s,ourNationalDiplomainBusinesswillgiveyoualltheskills

you need. We’ll teach you how to manage a small to medium

sized business, covering everything from putting together your

own business plan to marketing.

Course content includes: • Businessplanning

• Communication

• Financialanalysis

• Accounting

• Administrationofabusiness

• Operationsteamwork

• Marketing

• Humanresources

• Qualityandtimemanagement

• High-leveldocumentcomposition

Throughout the programme students are also familiarised with Microsoft Word, PowerPoint and Excel.

What qualifications will I gain? NationalDiplomainBusinessLevel5.

These qualifications recognise a broad base of technical,

practical and theoretical competencies required for people

entering the workforce in a variety of roles.

These include:

✓ People aspiring to middle management and

supervisory positions.

✓ People wishing to extend their knowledge and skills.

✓ People wishing to transition to higher levels of study.

NZMA 1615 NZMA

Marketing Assistant

Human ResourcesAssistant

Reception

Customer Service Representative

Logistics Planner

Shipping CoordinatorNetworkAdministrator

Warehouse Coordinator

Distribution Centre Manager

Import Export Associate

IT Help Desk

Systems Administrator

Help Desk Manager

Accounts Payable / Receivable

Senior Product Manager Category Manager

Marketing Manager

Assistant Accountant

Financial Controller / CFO

Business Career Path

Data EntryCredit Control

Product Manager

Coordinator

Human ResourcesExecutive

Training & DevelopmentManager

Human ResourcesManager

Human Resources General Manager

Office Administrator

SalesRepresentative

Regional / AreaSales Manager

NationalSales Manager

Sales Coordinator

Communications Assistant

Call Centre Team Leader

Office Manager

Events Manager

Customer Service

Manager

IT Manager

Logistics Manager

NZMA 16

CEO

Ngahoro Melsom

NZMA 1817 NZMA

Study Contact Centre at NZMA(All qualifications are NZQA accredited)











some complexity




• Groupprocesses


objectives




working environment










The first 6 months of this programme consists of the NZMA








• Communication


• Accounting



• Marketing

• Humanresources



Throughout the programme students are also familiarised with

Microsoft Word, PowerPoint and Excel.


NZMA Certificate in Contact Centre and Employment Skills (Level 3) 20 weeks in total



What will I learn? This entry-level qualification is for people working, or wanting to

work, in contact centres and covers the range of basic knowledge

and skills required in this industry. You will also greatly improve your

English and maths skills as a result of studying on this programme.

Course content includes: • Customerserviceandsalestechniques

• Howtorespondtodifficultcustomers

• Effectivecommunicationtechniques

• Howtobuildandmaintainrapportwithinateam

environment

• Assertivenessandpersonaldevelopment

• Contactcentreterminology

• Callmanagement

•MicrosoftWord,Internet,emailanddataentryskills

•Contactcentretechnology

•Stressandtimemanagement

•Researchskills

•Resumesandcoveringletters

•Interviewandjobseeking

techniques

What qualifications will I gain? National Certificate in Contact Centre

Operations Level 3.

NZMA Certificate in Contact Centre and

Employment Skills Level 3.

National Certificate in Contact Centres (Team Leader) & National Certificate in Business (First Line Management) (Level 4) 20 weeks in total


South Campus.

If you’re already working as a team leader in a contact centre or

training towards it, then this is the qualification for you.

What will I learn? Level 4 teaches you the supervisory skills, as well as the

specialised statistical and technological skills expected of

team leaders in the industry. Build on your communication and

technical skills and learn about quality monitoring in a contact

centre. Employers see this qualification as the first step on the

contact centre management pathway.

Course content includes: • Contactcentreorganisationalstructure

• Workplaceculture

• Performanceplanning

• Performancemonitoring

• Workplacehealthandsafety

• Teamtraining

• Operationsmanagement

What qualifications will I gain? National Certificate in Business (Frontline Management) Level 4.

National Certificate in Contact Centres (Team Leader) Level 4.

“it’s easy to get

started - call

0800 222 336”

NZMA 2019 NZMA

“it’s easy to get

started - call

0800 222 336”











some complexity




• Groupprocesses


objectives




working environment










The first 6 months of this programme consist of the NZMA








• Communication


• Accounting



• Marketing

• Humanresources



Throughout the programme students are also familiarised with

Microsoft Word, PowerPoint and Excel.


Study Retail at NZMA (All qualifications are NZQA accredited)

National Certificate in Retail (Level 3) 20 weeks in total



What will I learn? You will learn a wide range of skills and knowledge to help build

your retail career. You will also greatly improve your English and

maths skills as a result of studying on this programme. Wherever

appropriate you will be exposed to experiences designed to build

your practical skills.

Course content includes: Sales and Consumerism

• Sellingskills

• Understandingofsaleslegislation

• KnowledgeofretailinNewZealand

• Customerbehaviour

Customer Service

• Managingcomplaintsanddifficultsituations

• Customerservicetechniques

Retail Skills

• Replenishandprotectstock

• Developproductknowledge

• Cashhandlingandreconcilingsales

Workplace Training

• Orderingandstoringstock

• Workplacesafety

• Workinginateam

What qualifications will I gain? National Certificate in Retail Level 3.

National Certificate in Retail (Level 4) planned for 2013 20 weeks in total

This 20 week programme is offered at NZMA’s Auckland South


What will I learn? The qualification recognises the skills necessary for people to

plan, organise, and manage themselves, and other people in a

retail environment.

Course content includes: Retail Planning & Brand Identity

• Planmerchandising

• Integratingknowledgeoflegislation

• Selectandpresentgoodsforpromotion

• Specialisedproductknowledge

Sales Transactions & Cash Handling

• CustomerService

• Managecheckoutmerchandising

• Businesscalculations,reconciliationofsalesrecords

and takings

Leadership & Interpersonal Skills

• Protectingthesafetyofpersonnel,plant,andproperty

• Provideleadershipforateam

• Problem-solvingandconflictmanagement

Stock Management

• Establishingandmaintainingstocklevels

• Stocktakemanagement

• Retailmanagement

What qualifications will I gain? National Certificate in Retail Level 4.

NZMA 2221 NZMA NZMA 22

Contact Centre Career Path

RetailCareer Path

Customer ServiceRepresentative (CSR)

Retail Assistant

(CSR)Team Leader

Scheduler and Forecaster

Contact Centre Manager

AssistantTeam Leader

Shift Manager

Store Manager

(CSR)Floor Manager

Assistant Manager

Visual Merchandiser

Visual Merchandising Manager

Regional Manager

National Manager

General Manager/

CEO

Multiple Store Manager

OperationsManager

Fa’alupea-Malieo Sanerivi Fofoga Junior AfiamaluNational Certificate in Retail

Level 3

NZMA 2423 NZMA

What Do I Need? Checklist ✓

HOSPITALITY CONTACT CENTRE RETAIL COOKERY

LEV

EL

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LEV

EL

FOU

RLE

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L FI

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LEV

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MA

National Certificate in Contact Centres & National

Certificate in Business (Level 4)

Meet general entry requirements

Have completed the NZMA

Certificate in Contact Centre and

Employment Skills Level 3 or

equivalent or have relevant work

experience



Have completed the National

Certificate in Retail Level 3 or


experience

National Certificate in Hospitality (Level 4)


Have completed the NZMA Certificate in

Hospitality and Employment Skills Level

3 or equivalent or have relevant work

experience

National Certificate in Hospitality (Cookery)

(Level 4)



Certificate in Hospitality and



experience

National Diploma in Hospitality Management

(Level 5)


Have completed NZMA’s Level 3 and 4

hospitality certificates

NZMA Certificate in Hospitality and

Employment Skills

(Level 3)

Meet general

entry

requirements

NZMA Certificate in Supervision (Level 5)


Have completed NZMA’s Level 4

business, hospitality, contact centre or

retail certificate or equivalent or have

relevant work experience

NZMA Certificate in Contact Centre and Employment

Skills (Level 3)

Meet general

entry requirements


Meet general

entry

requirements

National Certificate in Hospitality (Basic Cookery) (Level 3)

Meet general

entry

requirements

Diploma in Professional Cookery

(Level 5)


Have completed the National

Certificate in Hospitality Levels

3 and 4 or equivalent or have

relevant work experience

BUSINESS

NZMA Certificate in Business and Employment Skills (Level 4)



Business Administration and Employment

Skills Level 3 or equivalent or have relevant

work experience

National Diploma in Business (Level 5)



Business and Employment Skills Level 4 or

equivalent or have relevant

work experience

NZMA Certificate in Supervision (Level 5)


Have completed NZMA’s Level 4 business,

hospitality, contact centre or retail certificate

or equivalent or have relevant work

experience




Certificate in Business and



experience


(Level 5)



business, hospitality, contact centre

or retail certificate or equivalent or

have relevant work experience




Certificate in Business and



experience


(Level 5)



business, hospitality, contact centre

or retail certificate or equivalent or

have relevant work experience

-

NZMA Certificate in Business Administration

and Employment Skills (Level 3)

Meet general entry

requirements

NZMA General Entry Requirements:✓ You need to be 16 years or older to study one of NZMA’s Business, Retail or Contact Centre courses

✓ You need to be 17 years or older to study one of NZMA’s Hospitality or Cookery courses

✓ You need to complete the programmes entry evaluation

NZMA 2625 NZMA

Get a great job! Now that you’ve gained some awesome skills and qualifications,

you’re in an ideal position to get out there and get a great job!

Throughout your studies NZMA has focussed on getting you ‘work-

ready’. Now, with the help of our fantastic NZMA Employment

team, we’ll help you start your career. The next exciting chapter of

your life is about to begin.

Get even more qualifications at NZMA! On the other hand, you may have enjoyed studying with us so

much that you decide to stay on at NZMA for a little longer.

If you’re serious about climbing the career ladder, consider

staying on for one of our higher-level certificate programmes or

ourNationalDiplomainBusiness,HospitalityManagementor

Professional Cookery. Like all our NZMA courses, these Level

5 diploma programmes are NZQA accredited, and are well

recognised and respected by employers all around New Zealand.

Go on to further study at University!The other great thing about our diploma qualifications is that they

are a great stepping stone to university degree programmes. Stick

withusandyoucouldeventuallygoontostudyatAUT,MITor

theUniversityofWaikato!

What do I do next?

* Individual programme requirements also apply.

Want to take your studies to a higher level?

Continue your studies at NZMA with our National Diplomas in Business, Hospitality Management or Professional Cookery

Take advantage of your NZMA Employment support and let us help you get a great job

* Individual programme requirements also apply.

Take your new skills and qualifications and launch your career

Further your studies – head to university and gain a Bachelor Degree

NZMA 2827 NZMA

NZMA Employment

“NZMA hospitality students have a real passion for working in the industry. They’re not afraid to grab every opportunity we give them and always give it their all.”

Courtney Graham, Recruitment ConsultantBravo Hospitality

“The NZMA contact centre course graduates that we have hired have had a good understanding of the skills and principles required to be successful in the industry.”

Johan Handwerk, Contact Centre ManagerICG (InterCity Group, NZ)

“NZMA students bring with them a real sense of passion and drive for hospitality and catering into the work place. They are an asset to our service.”

Josh Coll, Staffing ManagerEden Park Catering

At NZMA we know that every student is ultimately looking for a

great job. That’s why we have our own dedicated employment

service, NZMA Employment. Comprised of highly-experienced

employment consultants, careers advisors and counsellors, the

NZMA Employment team is there to help you not just land a job -

but launch your career.

Their services are FREE to NZMA students and graduates and

include career guidance and planning, and assistance to become

‘work ready’. NZMA Employment will help you with your CV and

cover letters to ensure your applications get noticed. They’ll

teach you vital interview techniques and job search strategies.

They will also host regular employer functions, employment

workshops and seminars.

NZMA Employment is dedicated to assisting and supporting

you with all your employment goals, not just during your NZMA

studies, but long after you have graduated. As well as providing

work experience and internship opportunities, they will help you

gain relevant paid employment during your studies. That way

you can earn money and put into practice all the skills you are

learning in class. Gaining this New Zealand work experience will

prove hugely beneficial once you graduate and start looking for a

full-time role.

After you have completed your studies, NZMA Employment will

work hard to help you secure an excellent job. Everybody knows

that landing your dream job often comes down to contacts. These

are something that NZMA Employment has plenty of. NZMA

Employment has partnerships with many leading employers such

as SkyCity, The Hilton, Heritage Hotels, Eden Park, The Langham,

Bravo Hospitality and Stamford Plaza. When these companies

are looking for new staff, NZMA Employment is often their first

port of call. This means you’ll always be a step ahead of other job

seekers for these great roles.

Through NZMA, and our employment service, you can feel

confident that you will gain not only some excellent qualifications,

but also a great new career.

NZMA Employment is here to connect you with the right

organisation, the right people and the right career – and we have

the contacts and the expertise to help you ensure you achieve

your employment goals.

What Our Employers Have To SayPeneweta Kaisala


Employment Skills

Level 3Moana Haare


Employment Skills

Level 3

NZMA 3029 NZMA

NZMA Employment Success Stories

Auckland Central Campus “Wall of Success”, where we celebrate all our students who have found employment.

“At some schools you do a course, but once you finish you don’t know what to do with your qualifications and you don’t have any on-going support. That is one of the great things about NZMA. They have NZMA Employment, who are there to support you even after you’ve graduated. They really care about their students and want you to find a great job. They help you and guide you in the direction you want to go and they also have lots of great industry contacts. Nowadays I think you really need contacts to get a good job.”

Ben Tonga


NZMA Waikato Campus

Front of House, Babaganoush Turkish Restaurant and Cafe

“I have used NZMA Employment to help me update my CV and to approach different employers about jobs. I love my Redfish employment consultant. She’s fantastic! She even sent me off to Dress for Success so that I could get some appropriate interview clothes.”

KrystaScott


NZMA Waikato Campus

Part-time Cook, Vilagrad Vineyard and Winery

Graycey Taypeti

NZMA Certificate in Hospitality and

Employment Skills

Level 3

nzma 2013 domestic prospectus

Documents

nzma employment

new career

great career

career pathways

career goals

quality learning

respected hospitality

diploma courses