nzma domestic prospectus 2016

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Hpitality | Business | Cookery | Contact Centre | Construction | Retail | Early Childhood Education| Electrical Engineering Real skills for today’s professions 2016 Edition

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Page 1: NZMA Domestic Prospectus 2016

Hospitality | Business | Cookery | Contact Centre | Construction | Retail | Early Childhood Education| Electrical Engineering

Real skills for today’s professions

2016 Ed

ition

Page 2: NZMA Domestic Prospectus 2016

Contents General Manager’s Welcome 02

Welcome to ACG 03

Why Choose NZMA? 05

Our Programmes 07

Youth Guarantee 09

Hospitality Programmes of Study 11

Hospitality Career Path 15

Cookery Programmes of Study 17

Cookery Career Path 19

Business Programmes of Study 21

Business Career Path 23

Contact Centre Programmes of Study 25

Contact Centre Career Path 27

Retail Programmes of Study 29

Retail Career Path 31

Early Childhood Education Programmes of Study 33

Early Childhood Education Career Path 34

Construction Programmes of Study 33

Construction Career Path 37

Electrical Engineering Programmes of Study 39

Electrical Engineering Career Path 40

Entry Requirements 41

NZMA Careers 43

Student Journey 45

Our Employers 47

What Our Employers Have to Say 48

Our Student Successes 49PUBLISHED July 2016

This prospectus has been prepared with information correct and accurate for domestic students of New Zealand. If you are not a citizen or permanent resident of

New Zealand, you should seek information from your education agent, from the ACG 2016 International Student Prospectus, or from acgedu.com.

Details in this document regarding programmes available, tuition fees, start dates, student support services and more, apply exclusively to domestic students. All information printed here is accurate as of April 2016. All programme details are

subject to change and we recommend visiting nzma.ac.nz for the latest information.1 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS

Page 3: NZMA Domestic Prospectus 2016

One of the things our students always tell us is that NZMA is so much more than just a course — they get the support of a huge number of staff, the advantage of small class sizes, help with finding a job, and a fantastic environment where everyone is treated like family.

The information in this booklet will help you make that all-important study decision and give you a sense of which career path is right for you. When you’re ready to take the next step, just give us a call and arrange a visit to one of our three campuses — we just know you’ll love it.

Kia ora and welcome to

Mark Arthur-WorsopDivisional General Manager

If you want a career you can really be proud of, you’ve come to the right place. At NZMA we specialise in getting our students trained and employed in today’s booming industries.

See you soon at NZMA!

REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 2

Page 4: NZMA Domestic Prospectus 2016

ACG is a group of schools and tertiary

colleges where students are encouraged to

meet their full learning potential.

We are committed to creating learning

environments that clearly focus on the

needs of each of our students.

Our approach to education has shaped and

defined the core values of ACG.

These are:

• Learning is the central activity

• A student focus

• Quality and excellence

Private SchoolsACG is a specialist provider of private

schools in Auckland, Tauranga and

internationally. We currently have five

schools in New Zealand:

• ACG Parnell College (Year 1–13)

• ACG Senior College (Year 11–13)

• ACG Strathallan College (Year 1–13)

• ACG Sunderland College (Kindergarten

– Year 13)

• ACG Tauranga (Year 1–13)

We also have two schools overseas:

• Australian International School Vietnam

(Kindergarten – Year 13)

• ACG School Jakarta

(Kindergarten – Year 13)

University PathwaysACG provides pathways to university

study through our two pathway colleges:

• ACG New Zealand International

College offering University of Auckland

Certificate in Foundation Studies

• ACG Norton College offering AUT

University Certificate in Foundation

Studies

EnglishACG English School provides English-

language programmes to international

students in New Zealand, focussing

on creating a learning environment

that encourages students to succeed.

Graduates have guaranteed pathways to

all other ACG schools.

Early ChildhoodACG’s two Zig Zag Zoo early learning

centres in Queenstown cater to all

infants and children, providing them with

a respectful, responsive and peaceful

educational learning programme.

Tertiary & Careers GroupACG has four careers-focussed tertiary

providers that offer practical qualifications

for booming industries:

• ACG Yoobee School of Design

(Multimedia & Design)

• NZMA (Service Industries & Trades)

• NZCC (Early Childhood Education &

Health Foundation)

• New Zealand School of Tourism (Travel

& Tourism)

Category 1The New Zealand

Qualifications Authority

(NZQA) has awarded

all four providers in the

ACG Tertiary & Careers

Group a Category 1 rating in

their most recent EERs (External Evaluation

and Review). This is the highest mark of

quality a tertiary provider can achieve.

It’s an assurance to you that we focus on

excellence in every aspect of our teaching,

assessment, and qualifications.

No matter which provider you enrol with,

you will receive the same high level of

education and student service.

• Hands-on Training — All our

programmes focus on learning by

doing. You’ll be putting into practice

what you learn on a daily basis.

• Tutors — Our tutors have extensive

industry experience. You’ll be learning

from experts, inspirers, and mentors.

• Facilities — Campuses across the

country are equipped with everything

you need to develop your skills and gain

sustainable employment.

• Industry-led — We consult with industry

regularly to update and refine our

programmes. You’re learning the skills

that top employers want.

• Employment Support — Dedicated

careers team helps prepare you for the

workplace and assists in finding part-

time, casual, internship, and full-time

employment.

Welcome to ACGWhen you join the NZMA wha-nau, you become part of New Zealand’s largest private education company. We’re a family of over 1,000 staff and more than 12,000 students in New Zealand, Vietnam and Indonesia.

Due to the consolidation of ACG Yoobee School of Design, NZMA and NZCC, all enrolments for ACG Yoobee School of Design and NZCC programmes will be done under NZMA. All delivery will be sub-contracted by NZMA, this an administrative change. The student experience at each school and qualifications achieved will not change in any way.

3 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS

Page 5: NZMA Domestic Prospectus 2016

Graphic DesignWeb DevelopmentGame Art & DevelopmentFilmmakingAnimationFoundation Courses

Early Childhood EducationHealth

HospitalityCookeryBusinessTradesContact CentreRetailEarly Childhood Education

New Zealand’s leading provider of practical qualifications

REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 4

Page 6: NZMA Domestic Prospectus 2016

We’ve been in operation since 1985.

Kristin Woods - NZMA Certificate in Hospitality (Level 3)

3 All industries we train for have high demand for workers

3 Regular consultation with employers to keep programmes up-to-date

3 NZQA-accredited

3 Fun field trips

3 Part-time hours so you can work while you study

3 Learn by doing

3 Prove you’re serious with a formal qualification

3 Qualifications that employers demand

3 Tutors are legends of their industries!

3 Approved pathways to universities in New Zealand and overseas

Great facilities3 Hospitality students learn in our cafés, bars and barista

training areas

3 Contact Centre students learn by taking part in live campaigns

3 Retail students run our ‘Retail Therapy’ stores

3 Cookery students get to learn in our industry-standard kitchens

3 Business students work with state-of-the-art technology

3 Construction students get to build everything from tool boxes to sleep-outs!

✓ Early Childhood Education students get real experience looking after children in an early childhood centre

✓ Electrical Engineering students get to wire a sleep-out!

3 We help you apply for your student loan and allowance

3 Like your programme? Staircase to the next level!

3 Continue on to university in NZ or overseas after you graduate

3 Big rewards when your friends enrol too

5 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS

Page 7: NZMA Domestic Prospectus 2016

Juliana Te Whaiti - National Certificate in Business Administration and Employment Skills (Level 3)

3 Dedicated careers team

3 We’ll help you find employment in your programme area

3 Employment support even after you graduate!

3 Connections to top employers career help

3 Support staff help you with non-academic issues

3 Purpose-built facilities

3 Meet heaps of new friends!

3 All three campuses are close to public transport routes

environment

NZMA has secured its place as New Zealand’s top hospitality and cookery school, taking out the title of Training Establishment of the Year at the NZChefs National Salon 2015.

The Salon is one of the most eagerly anticipated events on the hospitality industry calendar. Previously known as the NZ Culinary Fare, it showcases the crème de la crème of industry talent from all over the country.

The prestigious award goes to the training establishment that receives the highest aggregate number of points for the top five students in the training classes. Competition is stiff with the best polytechnics, universities and private training providers all vying for the title.

NZMA Training Establishment of the Year 2015

REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 6

Page 8: NZMA Domestic Prospectus 2016

PROGRAMMES

Our level 5

level 4

level 3Certificate in Hospitality (Level 3)

(20 weeks)

Certificate in Hospitality (Restaurant Service) (Level 4)

(20 weeks)

NZMA Certificate in Supervision (Level 5)

(20 weeks)

NZMA Certificate in Supervision (Level 5)

(20 weeks)

NZMA Certificate in Supervision (Level 5)

(20 weeks)

National Certificate in Retail (Level 4)

(20 weeks)

NZMA Certificate in Business and Employment Skills (Level 4)

(20 weeks)

Certificate in Building (Level 4)

(20 weeks)

Certificate in Early Childhood Practice (Centre-based) (Level 4)

(20 weeks)

Certificate in Cookery (Level 3)

(20 weeks)

Certificate in Retail (Level 3)

(20 weeks)

NZMA Certificate in Business Admin and Employment Skills (Level 3)

(20 weeks)

Certificate in Contact Centres (Level 3)

(20 weeks)

Certificate in Early Childhood Education (Level 3)

(19 weeks)

NZMA Certificate in Supervision (Level 5)

(20 weeks)

Certificate in Cookery (Level 4)

(20 weeks)

NZMA Certificate in Supervision (Level 5)

(20 weeks)

National Certificate in Electrical Engineering (Level 3) (33 Weeks)

Certificate in Contact Centres (Level 4)

(20 weeks)

7 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS

Page 9: NZMA Domestic Prospectus 2016

level 5NZMA Certificate in Supervision (Level 5)

(20 weeks)

NZMA Certificate in Supervision (Level 5)

(20 weeks)

NZMA Certificate in Supervision (Level 5)

(20 weeks)

National Diploma in Hospitality Management (Level 5)

(20 weeks / 1 year in total)

National Diploma in Business (Level 5)

(20 weeks / 1 year in total)

National Diploma in Business (Level 5)

(20 weeks / 1 year in total)

Diploma in Professional Cookery (Level 5)

(40 weeks / 2 years in total)

NZMA Certificate in Supervision (Level 5)

(20 weeks)

National Diploma in Business (Level 5)

(20 weeks / 1 year in total)

Diploma in Applied Hospitality Management (Level 6) (20 weeks/ 18 months in total)

Diploma in Tourism and Hotel Management (Level 7) (40 weeks)

NZMA Certificate in Supervision (Level 5)

(20 weeks)

level 5 level 7level 6

REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 8

Page 10: NZMA Domestic Prospectus 2016

Want an education that is practical, relevant to the workplace, and fun?Each year, NZMA has a limited number of spots in our popular

Youth Guarantee programmes. These free programmes for

young people will give you an excellent grounding in Hospitality

or Cookery, as well as preparing you for entering the workforce

or higher-level study.

After your programme is over, you’ll have heaps of options

available. You can continue studying to gain a higher level

qualification, or nail down a great job. Because NZMA gives

you employment support both during your studies and after you

graduate, you won’t be alone in your search!

YouthGUARANTEE

*qualification criteria applies.

Free for

16-19 year olds*

9 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS

Page 11: NZMA Domestic Prospectus 2016

Youth Programmes at NZMA (All qualifications are NZQA-accredited)

NZMA Youth Guarantee Programme for 16 & 17 year-olds 24 weeks

This exciting new 24-week programme is available free to 16

and 17 year-olds and is offered at Waikato and Auckland South

Campuses.

Vocational Pathways: Service Industries (Level 2)

What will I learn? This programme gives you all the basic skills you’ll need to be

successful in the booming service industry. From food handling to

customer service and beverages, you’ll gain a solid foundation that

you’ll draw on at higher levels of study and in the workplace. It’s a

great way to achieve NCEA Level 2 whilst gaining great practical skills.

After finishing, you’ll be ready to take on further study in our

hospitality or cookery pathways.

Programme content includes: • Counter and table service

• Barista service

• Hot and cold non-alcoholic beverages

• Food safety

• Prepare basic foods

• Interacting with customers

• Food costing

• Baking

• Service styles

• Tourism in New Zealand

What qualifications will I gain? • NCEA (Level 2) with Vocational Pathway in Service Industries

NZMA Youth Guarantee Programme for 18 & 19 year-olds 20 weeks

This 20-week programme is available free to 18 and 19 year-olds.

You can choose to study at Waikato or Auckland South Campuses.

Certificate in Hospitality (Level 3)

What will I learn? This very hands-on programme will teach you about restaurant

service, how to prepare and serve alcoholic beverages, make café-

style coffees and a host of other practical skills.

Programme content includes: • Food safety

• Bar and beverage service

• Café service

• Alcoholic beverages

• Barista skills

• Customer behaviour

• Transactions and money handling

• Maintaining a responsible drinking environment

What qualifications will I gain? • New Zealand Certificate in Hospitality (Strands in Café, Bar,

Barista and Restaurant) (Level 3)

• NCEA (Level 2)

• NZMA Certificate in Food Safety

REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 10

Page 12: NZMA Domestic Prospectus 2016

Certificate in Hospitality (Level 3) 20 weeks

This 20-week programme is offered at NZMA’s Auckland

South, Sylvia Park, and Waikato Campuses.

What will I learn?This practical programme is the perfect introduction to kick-

start your hospitality career. You’ll learn about café service,

how to prepare and serve alcoholic beverages, make café-style

coffees and lots of other practical skills. If you want to train for

a great career, this is where you need to start. After graduating

from us you’ll be ready to tackle higher-level study or get an

entry-level hospitality job.

Programme content includes: • Food safety

• Bar and beverage service

• Café service

• Alcoholic beverages

• Barista skills

• Customer behaviour

• Transactions and money handling

• Maintaining a responsible drinking environment

What qualifications will I gain? • New Zealand Certificate in Hospitality (Strands in Café, Bar,

Barista and Restaurant) (Level 3)

• NCEA (Level 2)

• NZMA Certificate of Food Safety

Certificate in Hospitality (Restaurant Service) (Level 4) 20 weeks

This 20-week programme is offered at NZMA’s Auckland

South, Sylvia Park, and Waikato Campuses.

What will I learn?Get ready to take your hospitality skills to a new level. Learn

advanced food service skills for the restaurant environment,

find out how to set up a hospitality event and get your licence

controller qualification. This programme will give you an edge in

your job search, showing future employers that you can apply

your skills in a variety of hospitality environments.

Programme content includes: • Wine & beer knowledge

• Menu styles

• Restaurant service

• Sales and service skills

• Function planning

• Maintaining workplace communications

• Sale of Liquor Act 2012

• Host responsibility

What qualifications will I gain? • New Zealand Certificate in Hospitality

(Food and Beverage Service) (Level 4)

• Licence Controller Qualification

(Hospitality Standards Institute)

• Associated NZMA Certificates of Achievement

PROGRAMMES OF STUDY(All qualifications are NZQA-accredited)

Hospitality

11 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS

Page 13: NZMA Domestic Prospectus 2016

NZMA Certificate in Supervision (Level 5)* 20 weeks

This 20-week programme is offered at NZMA’s Auckland

South and Waikato Campuses.

What will I learn?Whether you’ve studied hospitality, business, retail or contact

centre at NZMA, our Certificate in Supervision will take you one

step further. It will develop your supervisory skills and teach

you all about team leadership, managing objectives, business

compliance and human resources. Complete this programme

and you’ll become a better supervisor or manager!

Programme content includes: • Leading a group/team to achieve objectives with some

complexity

• Analysing listening techniques and listening and

responding to information

• Workplace team leadership and teamwork

• Group processes

• Managing a plan to achieve organisational

objectives

• Developing strategies to establish and maintain

positive workplace relationships

• Developing and maintaining a safe and supportive

working environment

• Managing conflict in the workplace

• Planning for and carrying out staff selection

• Maintaining compliance with legal requirements

and regulatory codes and standards

• Human resource management

What qualifications will I gain? • NZMA Certificate in Supervision (Level 5)

*This programme is being phased out. Please contact our enrolments

advisors for more information.

Diploma in Hospitality Management (Level 5) 40 weeks

This programme is offered at Sylvia Park Campus only. It

is an alternative to the National Diploma that provides a

pathway to further study at Level 6 and above.

Visit nzma.ac.nz for more details.

National Diploma in Hospitality Management (Level 5) 20 weeks (two years total including level 3, 4 and 5 certificates)

This 2-year programme is offered at NZMA’s Auckland South

and Waikato Campuses.

The first 18 months of this programme consist of the Certificate

in Hospitality (Level 3), the Certificate in Hospitality (Restaurant

Service) (Level 4) and the NZMA Certificate in Supervision (Level 5).

What will I learn?This programme will fine-tune your practical skills and provide

you with a sound knowledge of operations management and

systems management in the hospitality industry. It is intended

for people with no prior experience in hospitality but who wish

to obtain broad knowledge and understanding of the operational

divisions of this sector.

Programme content includes: • Food safety

• Bar and beverage service

• Restaurant service

• Employment skills

• Café and barista service

• Preparing and serving alcoholic beverages

• Advanced food safety skills

• Knowledge of beverage products

• Food and beverage matching

• The Sale of Liquor Act

• Hospitality operations management

• Hospitality systems management

• Purchasing, stores, facility management etc

• Team leadership and communication

• Management - developing and coordinating people

• HR management

• Recruiting, selecting staff

What qualifications will I gain? • National Diploma in Hospitality Management (Level 5)

REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 12

Page 14: NZMA Domestic Prospectus 2016

National Diploma in Hospitality Management (Level 6) 20 weeks (18 months total including level 5 diploma)

This 18-month programme is offered at NZMA’s Sylvia Park

campus.

The first 12 months of this programme consist of the Diploma in

Hospitality Management Level 5. The remaining 20 weeks consist

of more advanced material.

What will I learn?This programme will fine-tune your practical skills and provide

you with a sound knowledge of operations management and

systems management in the hospitality industry. It is intended

for people with no prior experience in hospitality but who wish

to obtain broad knowledge and understanding of the operational

divisions of this sector.

Programme content includes: • The contemporary hospitality industry

• The developing manager

• Customer service

• Food and beverage operations

• Rooms division operations

• Management accounting for hospitality

• Industry report

• Food hygiene and the environment

• Food and society

• Cellar and bar operations

• On-licensed trade management

• People management

• Sales development and merchandising

• Hospitality operations management

• Law for licensed premises

• Planning and managing food and beverage service

• The sport and leisure industry

• Entertainment and venue management

• The travel and tourism environment

What qualifications will I gain? • National Diploma in Hospitality Management (Level 6)

• Service IQ Certificate of Achievement in Licence Controller

Qualification

• Service IQ Certificate of Achievement in Food Safety

Diploma in Tourism and Hotel Management (Level 7) 40 weeks

This 40-week programme is offered at NZMA’s Sylvia Park

campus.

This programme can be taken as a stand-alone Diploma or

complete levels 5 to 7 at NZMA and graduate with a Bachelor’s

Degree from one of Switzerland’s most esteemed hotel

management schools.

What will I learn?This programme provides a higher level of study to build on

in-depth knowledge and training for leadership roles in the

tourism and hotel industry. It will equip you with a wide range of

analytical and practical management skills.

Programme content includes: • Services marketing management

• Tourism for hotels

• Tourism management

• Strategic management

• Leadership in the service industry

• Research paper relevant to New Zealand tourism and

hospitality

What qualifications will I gain? • Diploma in Tourism and Hotel Management Level 7

• Bachelor of Arts in Events and Hotel Management from

the Hotel and Tourism Management Institute (HTMi) in

Switzerland (for students who complete NZMA’s Level 6

Diploma in Applied Hospitality Management and the Level 7

Diploma in Tourism and Hotel Management).

13 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS

Page 15: NZMA Domestic Prospectus 2016

Yulia Besha - Diploma in Applied Hospitality Management (Level 6)

REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 14

Page 16: NZMA Domestic Prospectus 2016

Chief Concierge

Front Office Manager

Barista

Bartender

Receptionist

Porter

FoodRunner

Guest Service

Representative

Domestic Flight Attendant

LaundryAttendant

Supervisor

Concierge

Supervisor

TeamLeader

Supervisor

Fast Food Assistant/Crew

Functions Staff

Events Supervisor

Events Coordinator

Shift Manager

Assistant Restaurant Manager

Duty Manager / Maitre d’

Hotel Duty Manager / Night Auditor

AssistantCafé / Bar Manager

Café Assistant

International Flight

Attendant

F+B Attendant / Waiter

Barback / Glassie

Customer Service

Representative

Rooms Attendant

Start

Kapu Masina- Certificate in Hospitality (Restaurant Service) (Level 4)

15 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS

Page 17: NZMA Domestic Prospectus 2016

Owner/CEO

RevenueManager

Restaurant Manager

Café / Bar Manager

In-flight Service

Manager

Area Manager

ExecutiveHousekeeper

Housekeeper

General Hotel

Manager

Events Manager

Food and Beverage Manager

Executive Assistant Manager

Operations Manager

HospitalityCareer Path

REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 16

Page 18: NZMA Domestic Prospectus 2016

Certificate in Cookery (Level 3) 20 weeks

This 20-week programme is only offered at NZMA’s

Sylvia Park Campus.

What will I learn? All great careers begin with a solid foundation. This practical

entry-level programme gives you those all-important basic

cookery skills that every commercial chef relies on. If you haven’t

had formal cookery training before then our practical training

kitchens are the perfect place to start.

Programme content includes: • Food safety

• Knife handling

• Stocks, sauces, and soups

• Basic pastry and dough dishes

• Food costing

• Basic fish and meat dishes

• Commercial kitchen skills

What qualifications will I gain? • New Zealand Certificate in Cookery (Level 3)

• NCEA (Level 2)

• NZMA Certificate of Food Safety

Certificate in Cookery (Level 4) 20 weeks

This 20-week programme is only offered at NZMA’s Sylvia

Park Campus. You must have completed the Certificate in

Cookery (Level 3) to enrol.

What will I learn? This intermediate-level programme really helps to build on your

cookery skill set. You’ll learn about a wide range of cookery

techniques and disciplines, and gain confidence working in a

commercial kitchen environment. At NZMA you learn by doing,

so you’ll spend 80% of your time in the kitchen putting your skills

into practice.

Programme content includes: • Health-based dishes

• Poultry

• Pasta

• Seafood

• Complex pastry and desserts

• Complex meat dishes

• Larder products

What qualifications will I gain? • New Zealand Certificate in Cookery (Level 4)

CookeryPROGRAMMES OF STUDY (All qualifications are NZQA-accredited)

17 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS

Page 19: NZMA Domestic Prospectus 2016

Diploma in Professional Cookery (Level 5) 40 weeks

This 40-week programme is only offered at NZMA’s

Sylvia Park Campus. You must have completed our

Level 3 and Level 4 Certificates in Cookery to enrol.

What will I learn? You will build on the knowledge and techniques

developed in the first year, and gain the expertise

required for progression as a chef in the hospitality

industry.

This programme produces graduates who are proficient in

advanced cookery skills as well as allied administrative and

kitchen management skills. As part of your programme, you

are required to apply all the skills you have developed to

plan and implement a live dinner service.

Programme content includes: • Menu development

• The application of management skills in the

development of products and services

• Research and evaluation of current innovations

• Development of practical application and management

principles of food and beverage service

• Understanding and experiencing the principles and

concepts of food production management

Students choose to major in either Patisserie or

Gastronomy.

In the final semester, students are required to complete a

research project based on a full-time 600 hour internship.

There will be a campus-based alternative from mid-2017.

What qualifications will I gain? • Diploma in Professional Cookery (Level 5)

Mick Roos - Diploma in Professional Cookery (Level 5)

REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 18

Page 20: NZMA Domestic Prospectus 2016

Start

Commis Chef

Demi Chef

Café

KitchenHand

CateringCompany Commis /

Trainee ChefColdChef

Hot Chef

Hot / ColdCommis Chef

Specialist Catering Company

Small Hotel / Operation

Pastry Commis Chef

Prep Chef

PorterCateringAssistant

Medium – Large Hotel / Operation

CookeryCareer Path

19 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS

Page 21: NZMA Domestic Prospectus 2016

Truong Quang Huy Bui - Diploma in Professional Cookery (Level 5)

Pastry Chef De Partie

PastryDemi Chef

Sous Chef

PastryHead Chef

Chef DePartie

SousChef

PastrySous Chef

Executive /Head Chef

ExecutiveChef

Head Chef

Head Chef

Owner/CEO

Head Chef

Hot Chef

Hot / Cold Chef De Partie

Hot / Cold Junior Sous Chef

Pastry Chef

Chef

Chef De Partie

Sous Chef

CommisChef

Hot / ColdDemi Chef

Hot / Cold Junior Sous Chef

REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 20

Page 22: NZMA Domestic Prospectus 2016

PROGRAMMES OF STUDY (All qualifications are NZQA-accredited)

Business

NZMA Certificate in Business Administration and Employment Skills (Level 3) 20 weeks

This 20-week programme is offered at NZMA’s Auckland

South and Waikato Campuses.

What will I learn? Learn MYOB, reception skills, text processing, spreadsheets and

lots of other entry-level business administration and computing

skills. You will also greatly improve your English and maths skills

as a result of studying on this programme.

Programme content includes: Computing Applications

• MS Word

• MS Excel

• MS Access

• MS Publisher

• MYOB

• Internet

Effective Business Communications

• Memos

• Emails

• Letters

• Meeting minutes

• Customer service

What qualifications will I gain? • National Certificate in Business Administration (Level 3)

• NZMA Certificate in Business Administration and Employment

Skills (Level 3)

• NCEA (Level 2)

NZMA Certificate in Business and Employment Skills (Level 4) 20 weeks

This 20-week programme is offered at NZMA’s Auckland

South and Waikato Campuses.

What will I learn? This is a brilliant programme if you want to develop your general

administration skills further. It focusses on areas such as

Microsoft Office, document integration, communication skills,

specialist text processing, accounting and payroll functions.

Programme content includes: • Manage interpersonal conflict

• Operate inventory systems

• Management administrative services

• Operation of spreadsheets and databases

• Write a user guide or technical text

• Produce business information using advanced word processing

• Demonstrate knowledge of workforce health, safety, and

wellness programmes in human resource management practice

• Financial record systems

• Payroll, IRD employer reporting documentation for PAYE, FBT

and GST

• Personal financial goals

• Customer satisfaction measurement tools

• Strategies for communication in a culturally diverse workplace

• Time management concepts

What qualifications will I gain? • National Certificate in Business Administration (Level 4)

• NZMA Certificate in Business and Employment Skills (Level 4)

21 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS

Page 23: NZMA Domestic Prospectus 2016

NZMA Certificate in Supervision (Level 5)* 20 weeks

This 20-week programme is offered at NZMA’s Auckland

South and Waikato Campuses.

What will I learn? Whether you’ve studied hospitality, business, retail or contact

centre at NZMA, our Certificate in Supervision will take you one

step further. It will develop your supervisory skills and teach

you all about team leadership, managing objectives, business

compliance and human resources. Complete this programme and

you’ll become a better supervisor or manager!

Programme content includes: • Leading a group/team to achieve objectives with

some complexity

• Analysing listening techniques and listening and

responding to information

• Workplace team leadership

• Group processes

• Managing a plan to achieve organisational

objectives

• Developing strategies to establish and maintain

positive workplace relationships

• Developing and maintaining a safe and supportive

working environment

• Managing conflict in the workplace

• Planning for and carrying out staff selection

• Maintaining compliance with legal requirements

and regulatory codes and standards

• Human resource management

What qualifications will I gain? • NZMA Certificate in Supervision (Level 5)

*This programme is being phased out. Please contact our

enrolments advisors for more information.

National Diploma in Business (Level 5) 20 weeks (one year including Certificate in Supervision)

This 1-year programme is offered at NZMA’s Auckland South

and Waikato Campuses.

The first 6 months of this programme consists of the NZMA

Certificate in Supervision (Level 5).

What will I learn? Whether you want to own your own business or manage someone

else’s, our National Diploma in Business will give you all the skills

you need. We’ll teach you how to manage a small to medium-

sized business, covering everything from putting together your

own business plan to marketing.

Programme content includes: • Business planning

• Communication

• Financial analysis

• Accounting

• Administration of a business

• Operations teamwork

• Marketing

• Human resources

• Quality and time management

• High-level document composition

Throughout the programme students are also familiarised with

Microsoft Word, PowerPoint and Excel.

What qualifications will I gain? • National Diploma in Business (Level 5)

REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 22

Page 24: NZMA Domestic Prospectus 2016

Career PathBusiness

Graham Vite - NZMA Certificate in Business Administration and Employment Skills (Level 3)

Start

EventsManager

OfficeAdministrator

OfficeManager

Logistics Planner

Help DeskManager

Shipping Coordinator

Accounts Payable / Receivable

Senior ProductManager

MarketingAssistant

Training & Development Manager

Human ResourcesAssistant

Product Manager

Event Coordinator

CommunicationsAssistant

Data Entry CreditControl

Human ResourcesCoordinator / Advisor

Receptionist

SalesCoordinator

SalesRepresentative

Import / Export Associate

IT Help Desk

SystemsAdministrator

NetworkAdministrator

Call CentreTeam Leader

Customer ServiceRepresentative

23 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS

Page 25: NZMA Domestic Prospectus 2016

NationalSales Manager

MarketingManager

Owner/CEO

IT Manager

CategoryManager

WarehouseCoordinator

DistributionCentre Manager

Regional / Area Sales Manager

AssistantAccountant

FinancialController

/ CFO

Human ResourcesManager

Human Resources General Manager

IT OperationsManager

Customer Service Manager

LogisticsManager

Human ResourcesExecutive

REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 24

Page 26: NZMA Domestic Prospectus 2016

PROGRAMMES OF STUDY (All qualifications are NZQA-accredited)

Contact Centre

Certificate in Contact Centres (Level 3) 20 weeks

This 20-week programme is offered at NZMA’s Auckland

South and Waikato Campuses.

What will I learn? This entry-level qualification is for people working, or wanting to

work, in contact centres and covers the range of basic knowledge

and skills required in this industry. You will also greatly improve your

English and maths skills as a result of studying on this programme.

Programme content includes: • Communication theory

• Interacting with customers

• Establishing and maintaining contact centre relationships

• Customer service

• Customer behaviour

• Important laws and legislation

• Record management

• Give and respond to performance feedback

• Time management

What qualifications will I gain? • New Zealand Certificate in Contact Centres (Level 3)

• NCEA (Level 2)

Certificate in Contact Centres (Level 4) 20 weeks

This 20-week programme is offered at NZMA’s Auckland

South and Waikato Campuses.

What will I learn?

Level 4 teaches you the supervisory skills, as well as the

specialised statistical and technological skills expected of

team leaders in the industry. Build on your communication and

technical skills and learn about quality monitoring in a contact

centre. Employers see this qualification as the first step on the

contact centre management pathway.

Programme content includes: • Handling challenging customers

• Working in teams

• Managing contact centre staff

• Organisational principles

• Quality monitoring

• Team leadership

• Maintaining positive workplace relationships

• Cultural diversity in the workplace

• Using statistics and technology to achieve metrics

What qualifications will I gain? • New Zealand Certificate in Contact Centres (Level 4)

25 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS

Page 27: NZMA Domestic Prospectus 2016

NZMA Certificate in Supervision (Level 5)* 20 weeks

This 20-week programme is offered at NZMA’s Auckland

South and Waikato Campuses.

What will I learn? Whether you’ve studied hospitality, business, retail or contact

centre at NZMA, our Certificate in Supervision will take you one

step further. It will develop your supervisory skills and teach

you all about team leadership, managing objectives, business

compliance and human resources. Complete this programme and

you’ll become a better supervisor or manager!

Programme content includes: • Leading a group/team to achieve objectives with some

complexity

• Analysing listening techniques and listening and

responding to information

• Workplace team leadership and teamwork

• Group processes

• Managing a plan to achieve organisational

objectives

• Developing strategies to establish and maintain

positive workplace relationships

• Developing and maintaining a safe and supportive

working environment

• Managing conflict in the workplace

• Planning for and carrying out staff selection

• Maintaining compliance with legal requirements

and regulatory codes and standards

• Human resource management

What qualifications will I gain? • NZMA Certificate in Supervision (Level 5)

*This programme is being phased out. Please contact our

enrolments advisors for more information.

National Diploma in Business (Level 5) 20 weeks (one year including Certificate in Supervision)

This 1-year programme is offered at NZMA’s Auckland South

and Waikato Campuses.

The first 6 months of this programme consists of the NZMA

Certificate in Supervision (Level 5).

What will I learn? Whether you want to own your own business or manage someone

else’s, our National Diploma in Business will give you all the skills

you need. We’ll teach you how to manage a small to medium

sized business, covering everything from putting together your

own business plan to marketing.

Programme content includes: • Business planning

• Communication

• Financial analysis

• Accounting

• Administration of a business

• Operations teamwork

• Marketing

• Human resources

• Quality and time management

• High-level document composition

Throughout the programme students are also familiarised with

Microsoft Word, PowerPoint and Excel.

What qualifications will I gain? • National Diploma in Business (Level 5)

REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 26

Page 28: NZMA Domestic Prospectus 2016

AssistantTeam Leader(2nd in charge)

Senior Customer Service

Representative (CSR)

Customer ServiceRepresentative (CSR)

Start

27 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS

Page 29: NZMA Domestic Prospectus 2016

Career Path

Contact Centre

Contact CentreManager

Customer ServiceRepresentative (CSR)

Floor Manager Customer ServiceRepresentative (CSR)

Team Leader

Scheduler and Forecaster

Operations Manager

Michelle Robinson - Certificate in Contact Centres (Level 4)

REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 28

Page 30: NZMA Domestic Prospectus 2016

PROGRAMMES OF STUDY (All qualifications are NZQA-accredited)

Retail

Certificate in Retail (Level 3) 20 weeks

This 20-week programme is offered at NZMA’s Auckland

South and Waikato Campuses.

What will I learn? You will learn a wide range of skills and knowledge to help build

your retail career. You will also greatly improve your English and

maths skills as a result of studying on this programme. Wherever

appropriate you will be exposed to experiences designed to build

your practical skills.

Programme content includes: Workplace Induction

• Sales legislation

• Assisting customers

• Demonstrating product knowledge

Inventory Processing

• Stock management procedures

• Recording losses

Point of Sales Operations

• Receiving payment

• Processing returned items

• Customer complaints

• Floats and reconciliation

The Sales Process

• Target markets and buyer behaviour

• Sales skills

• Sales interactions

What qualifications will I gain? • New Zealand Certificate in Retail (Level 3)

• NCEA (Level 2)

National Certificate in Retail (Level 4) 20 weeks

This 20-week programme is only offered at NZMA’s

Waikato Campus.

What will I learn? This qualification recognises the skills necessary for people to

plan, organise, and manage themselves and other people in a

retail environment.

Programme content includes: Retail Planning & Brand Identity

• Planning merchandising

• Integrating knowledge of legislation

• Selecting and presenting goods for promotion

• Specialised product knowledge

Sales Transactions & Cash Handling

• Customer service

• Managing checkout merchandising

• Business calculations, reconciliation of sales records

and takings

Leadership & Interpersonal Skills

• Protecting the safety of personnel, plant and property

• Providing leadership for a team

• Problem-solving and conflict management

Stock Management

• Establishing and maintaining stock levels

• Stocktake management

• Retail management

What qualifications will I gain? • National Certificate in Retail (Level 4)

29 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS

Page 31: NZMA Domestic Prospectus 2016

NZMA Certificate in Supervision (Level 5)* 20 weeks

This 20-week programme is offered at NZMA’s Auckland

South and Waikato Campuses.

What will I learn? Whether you’ve studied hospitality, business, retail or contact

centre at NZMA, our Certificate in Supervision will take you one

step further. It will develop your supervisory skills and teach

you all about team leadership, managing objectives, business

compliance and human resources. Complete this programme and

you’ll become a better supervisor or manager!

Programme content includes: • Leading a group/team to achieve objectives with

some complexity

• Analysing listening techniques and listening and

responding to information

• Workplace team leadership and teamwork

• Group processes

• Managing a plan to achieve organisational

objectives

• Developing strategies to establish and maintain

positive workplace relationships

• Developing and maintaining a safe and supportive

working environment

• Managing conflict in the workplace

• Planning for and carrying out staff selection

• Maintaining compliance with legal requirements

and regulatory codes and standards

• Human resource management

What qualifications will I gain? • NZMA Certificate in Supervision (Level 5)

*This programme is being phased out. Please contact our

enrolments advisors for more information.

National Diploma in Business (Level 5) 20 weeks (one year including Certificate in Supervision)

This 1-year programme is offered at NZMA’s Auckland South

and Waikato Campuses.

The first 6 months of this programme consists of the NZMA

Certificate in Supervision (Level 5).

What will I learn? Whether you want to own your own business or manage someone

else’s, our National Diploma in Business will give you all the skills

you need. We’ll teach you how to manage a small to medium

sized business, covering everything from putting together your

own business plan to marketing.

Programme content includes: • Business planning

• Communication

• Financial analysis

• Accounting

• Administration of a business

• Operations teamwork

• Marketing

• Human resources

• Quality and time management

• High-level document composition

Throughout the programme students are also familiarised with

Microsoft Word, PowerPoint and Excel.

What qualifications will I gain? • National Diploma in Business (Level 5)

REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 30

Page 32: NZMA Domestic Prospectus 2016

TEAM MEMBER / RETAIL ASSISTANT

KEY HOLDER

VISUAL MERCHANDISER

Start

31 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS

Page 33: NZMA Domestic Prospectus 2016

Ara Thompson - Certificate in Retail (Level 3)

ASSISTANT MANAGER

VISUAL MERCHANDISING

MANAGER

REGIONAL MANAGER

NATIONAL MANAGER

GENERAL MANAGER/CEO

STORE MANAGER

Career Path

Retail

REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 32

Page 34: NZMA Domestic Prospectus 2016

PROGRAMMES OF STUDY (All qualifications are NZQA-accredited)

Early Childhood Education

Certificate in Early Childhood Education (Level 3) 19 weeks

This free 19-week Youth Guarantee programme is offered to

students aged 16-19 at NZMA’s Auckland South and Waikato

Campuses.

What will I learn? If you’re 16-19, the Certificate in Early Childhood Education

(Level 3), will provide you with introductory skills and knowledge

in the education and care of infants, toddlers and young children

within the sociocultural context of Aotearoa/New Zealand. Work

experience in an Early Childhood Education (ECE) centre will

introduce you to the practical skills and experience needed to

prepare for a career in this industry. If you’re looking to begin your

training in ECE, this is the programme to start with!

Programme content includes: • Early childhood educational theory and practice

• Early childhood curriculum in New Zealand — Te Wha-riki

• Child development, observation and play

• Parenting in New Zealand

• Professional practice and ethics

• Food technology and nutrition

• Health and safety in early childhood education

• Communication with children, parents and wha-nau

• Services available in the early childhood sector

• Work placement in an ECE centre

What qualifications will I gain? • Certificate in Early Childhood Education (Level 3)

• NCEA (Level 2)

Certificate in Early Childhood Practice (Centre-based) (Level 4) 20 weeks

This 20-week training scheme is offered at NZMA’s Auckland

South and Waikato Campuses.

What will I learn? This training scheme is designed for people who are involved in

the care and education of children in a variety of Early Childhood

Education (ECE) settings including care centres and playgroups.

The certificate is also endorsed by the Open Polytechnic of

New Zealand and Barnardos to ensure it meets the needs and

requirements of the sector. It is also suitable as preparation for

university entrance in related fields of study.

Training scheme content includes: • Introduction to early childhood services in New Zealand

• Early childhood environments

• Interpersonal communication

• Bicultural practice

• Understanding child learning and development

• Children as learners

• Working with Te Wha-riki

• ECE professional contexts

• Practicum in an ECE centre setting

• Practicum is 2 days per week, plus a 2-week full-time

placement

What awards will I gain? • Certificate in Early Childhood Practice (Level 4)

33 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS

Page 35: NZMA Domestic Prospectus 2016

Registered Teacher

(after two years working in industry)

Professional

Development

Consultant

Education

Review Officer

Unregistered Early

Childhood Educator

Before and After-school Care

Programme / Holiday Programme

Co-ordinator

Senior Early

Childhood Educator

Teacher from

ECE to Tertiary

Senior

Tutor / Educator

Early Childhood

Centre Manager

Head of

Faculty / School

Early Childhood Centre

Owner / Entrepreneur

Community-based Self-

run Childcare Centre

Nanny / Au Pair Children’s Programme Coordinator (Tourism Industry e.g. Resorts/Cruise Ships)

Swimming Instructor

Kindergarten Gym Instructor

Birthday Party Entertainer

Teacher Aide

(Special Needs)

Centre-based

Educator

Before and After-school Care

Programme / Holiday Programme

Staff Member e.g. YMCA

Bachelor of TeachingBachelor of

Early Childhood Education

Hospital Play

SpecialistNurse

Bachelor of Nursing

Start

This diagram shows just some of the many possible career

pathways NZMA students may take after graduating with us.

REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 34

Page 36: NZMA Domestic Prospectus 2016

PROGRAMMES OF STUDY (All qualifications are NZQA-accredited)

Construction

Certificate in Building (Level 4) – 20 weeks

NZMA has partnered with the Waikato Institute of Technology (Wintec) to offer their Certificate in Building (Level 4) at our trades facility in Otahuhu.

New Zealand’s trades industry desperately needs more workers. Completing our Certificate in Building will give you the best possible foundation to start your career in construction. We’ll have you finished and graduated in just 20 weeks so you can get into the job market as quickly as possible.

What will I learn? This programme will set you up to enter the

building and construction industry as an

apprentice or entry-level employee. It has a

strong vocational focus, so you’ll gain loads

of hands-on, practical experience, starting

off with small workshop projects and

eventually building a sleepout, toolbox,

and sawhorse!

On the programme, you’ll also complete a

significant portion (120 credits) of the theory

component of the National Certificate in

Carpentry (Level 4) - the qualification that

you will complete as an apprentice builder.

Programme content includes: • Health and safety in the workplace,

including first aid and emergency

procedures

• Workplace communications and

timekeeping requirements for

construction sites

• The safe use of hand and machine

tools, and safe working procedures on

construction sites (so you’ll be ready to

start onsite work as soon as you graduate)

• Carpentry theory at a beginner level

• Carpentry practice and core construction

What qualifications will I gain? • Wintec Certificate in Building (Level 4)

35 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS

Page 37: NZMA Domestic Prospectus 2016

Brad Sheaf - Certificate in Building (Level 4)

REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 36

Page 38: NZMA Domestic Prospectus 2016

ENGINEER

ARCHITECTPROJECT MANAGER

HIGHER DIPLOMAOR DEGREE

APPRENTICE

BUILDING AND CONSTRUCTION

LABOURER

TECHNICAL SALESPERSON

SUPPLIER

LEADING HAND / FOREMAN

BUILDING CONTRACTOR

SITE FOREMAN

Jessica Moverley - Certificate in Building (Level 4)

Start

37 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS

Page 39: NZMA Domestic Prospectus 2016

BUSINESS OWNER/CEO

SAFETY OFFICER

BUILDING INSPECTOR

BUSINESS MANAGER

SUPERVISOR

ESTIMATOR

QUANTITY SURVEYOR

PROJECT MANAGER

Career Path

Construction

REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 38

Page 40: NZMA Domestic Prospectus 2016

PROGRAMME OF STUDY (NZQA-accredited)

Electrical Engineering

National Certificate in Electrical Engineering (Level 3) – 33 weeks

This brand new certificate is the ideal stepping stone for those keen to break into the trade and take the first step towards becoming a fully qualified electrician.

New Zealand’s trades industry desperately needs more workers. Completing our Certificate in Electrical Engineering will give you the best possible foundation towards starting your career as an electrician. We’ll have you finished and graduated in just 33 weeks so you can get into the job market as quickly as possible.

What will I learn? This hands-on 33-week programme sets you

up to enter the electrical industry as an entry-

level employee. Land a job as an electrical

service technician or electrical appliance

service person, or pathway into further study

and work towards becoming a qualified

electrician.

The course is a healthy mix of theory and

practical - you’ll even get to wire a sleepout

and work on a new-build! This programme

is delivered at NZMA Auckland South and

some of the practical work is carried out at

NZMA’s nearby Moa Street Trades Facility.

Programme content includes: • Health and safety in the workplace,

including first aid and emergency

procedures

• Basic electrical theory, concepts and

trade practice

• Legislation, codes of practice and

standards

• Knowledge of NZ electricity supply

• Communication skills and report writing

• Basic practical skills required by

electricians

• Drawing and interpreting electrical

diagrams

• Knowledge of electric motors

What qualifications will I gain? • National Certificate in Electrical

Engineering (Level 2)

• National Certificate in Electrical

Engineering (Level 3)

• NCEA Level 2 and 3 (dependant on

student’s existing NCEA accumulation)

39 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS

Page 41: NZMA Domestic Prospectus 2016

Process Technician

Complete an

Apprenticeship

Telecommunications

Engineer

Diploma or Degree

Engineer

Automotive

Technician/

Mechanic

Telecommunications

Technician

Fabrication Engineer

• Acoustic

• Biomedical

• Building Services

• Chemical

• Civil

• Computer Systems

• Design

• Electrical

• Environmental

• Geotechnical

• and more!

Graduate from NZMA

This diagram shows just some of the many possible career

pathways NZMA students may take after graduating with us.

Electronics Trades

WorkerElectrician Machine Operator Line Mechanic

Electronics

Technician

Engineering

Machinist

Electrical

Engineering

Technician

REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 40

Page 42: NZMA Domestic Prospectus 2016

General Entry Requirements

Entry Assessment All students must complete an entry

assessment when they first enrol at NZMA.

We use the results of this assessment to

ensure students have the required literacy

and numeracy skills to complete the

programme successfully. If a student has

completed an entry assessment in the past,

they do not need to complete a new one

when staircasing.

AgeMost of our programmes have a minimum age

requirement. Youth Guarantee programmes

also have a maximum age of 19 to qualify for

fees-free study.

Prerequisites Some programmes have specific academic or

skill requirements. Often these can be met by

completing a lower-level programme.

HospitalityVocational Pathways: Service

Industries (Level 2)

Youth Guarantee

Age: 16 – 19*

Prerequisites: –

Certificate in Hospitality

(Level 3)

Age: 16+

Prerequisites: –

Certificate in Hospitality

(Level 4)

Age: 16+

Prerequisites: –

Certificate in Supervision (Level 5)

Age: 16+

Prerequisites: 4 years school OR

relevant qualification e.g. Hospitality

(Level 4) OR relevant work

experience

National Diploma in Hospitality

Management (Level 5)

Age: 17+

Prerequisites: 4 years school OR

relevant qualification e.g. Hospitality

(Level 4) OR relevant work

experience

National Diploma in Hospitality

Management (Level 6)

Age: 17+

Prerequisites: Relevant qualification

e.g. Hospitality (Level 5)

Diploma in Tourism and Hotel

Management (Level 7)

Age: 18+

Prerequisites: Relevant qualification

e.g. Hospitality (Level 6) OR relevant

work experience (at least 1-2 years

as a supervisor in a hotel or tourism

environment). Cookery Certificate in Cookery (Level 3)

Age: 17+

Prerequisites: –

Certificate in Cookery (Level 4)Age:

17+

Prerequisites: Must have completed

Certificate in Cookery (Level 3)

Diploma in Professional Cookery

(Level 5)

Age: 17+

Prerequisites: Must have completed

Certificate in Cookery (Level 3) and

Certificate in Cookery (Level 4)

BusinessCertificate in Business

Administration and Employment

Skills (Level 3)

Age: 16+

Prerequisites: –

Certificate in Business and

Employment Skills

(Level 4)

Age: 16+

Prerequisites: –

Certificate in Supervision (Level 5)

Age: 16+

Prerequisites: 4 years school

OR relevant qualification e.g.

Business (Level 4) OR relevant work

experience

National Diploma in Business

(Level 5)

Age: 16+

Prerequisites: 4 years school

OR relevant qualification e.g.

Business (Level 4) OR relevant work

experience

Sp

ecifi

c E

ntr

y R

equ

irem

ents

StaircasingIf you wish to staircase to a higher-level programme upon completion of your current programme, just speak to your Enrolments Advisor. In most cases, successful completion of your current programme will grant you entry into the next level.

41 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS

Page 43: NZMA Domestic Prospectus 2016

*Students aged 15 will be admitted with an early leaving exemption from their secondary school

English You only need to meet the English requirement for a programme if

English is not your first language.

If this is you, you will need to demonstrate a level of English ability

that meets the IELTS requirement for your level of study:

The exception is the Certificate in Early Childhood Practice (Level

4) which has an IELTS requirement of 6.0 with no bands below 5.5.

There are many alternative ways to demonstrate your English

ability. Your enrolments advisor will assist you with this process.

When staircasing, you will have to demonstrate that you meet the

IELTS level or equivalent of the higher-level programme you are

staircasing into.NZQF LevelOverall IELTS

LevelNo bands lower than

3 5.0 5.0

4 5.5 5.0

5 5.5 5.0

Contact CentreCertificate in Contact Centres

(Level 3)

Age: 16+

Prerequisites: –

Certificate in Contact Centres

(Level 4)

Age: 16+

Prerequisites: Must have

completed Certificate in

Contact Centres (Level 3) or can

demonstrate equivalent knowledge

Certificate in Supervision (Level 5)

Age: 16+

Prerequisites: 4 years school OR

relevant qualification e.g. Contact

Centres (Level 4) OR relevant work

experience

National Diploma in Business

(Level 5)

Age: 16+

Prerequisites: 4 years school OR

relevant qualification e.g. Contact

Centres (Level 4) OR relevant work

experience

RetailCertificate in Retail (Level 3)

Age: 16+

Prerequisites: –

Certificate in Retail (Level 4)

Age: 17+

Prerequisites: 4 years school

OR relevant qualification e.g.

Retail (Level 3) OR relevant work

experience

Certificate in Supervision

(Level 5)

Age: 16+

Prerequisites: 4 years school

OR relevant qualification e.g.

Retail (Level 4) OR relevant work

experience

National Diploma in Business

(Level 5)

Age: 16+

Prerequisites: 4 years school

OR relevant qualification e.g.

Retail (Level 4) OR relevant work

experience

ConstructionCertificate in Building

(Level 4)

Age: No set age requirement.

Enrolments advisors will admit

students who have a required

level of maturity to complete the

programme

Prerequisites: Students must

demonstrate a level of literacy

and numeracy ability required to

complete the programme. Students

must be fit to carry out the

practical aspects of the programme

Electrical Engineering National Certificate in Electrical

Engineering (Level 3)

Age: No set age requirement.

Enrolment advisors will admit

students who have a required

level of maturity to complete the

programme

Prerequisites: Students must

demonstrate a level of literacy

and numeracy ability required

to complete the programme.

Students must be fit to carry

out the practical aspects of the

programme.

Early Childhood EducationCertificate in Early Childhood

Education (Level 3)

Youth Guarantee

Age: 16 – 19*

Prerequisites: –

Certificate in Early Childhood

Practice (Level 4)

Age: 17+

Prerequisites: Must demonstrate

desire to work in an ECE setting,

ability to complete assignments

at a Level 4 standard, and be

responsible, reliable, and in good

health

REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 42

Page 44: NZMA Domestic Prospectus 2016

We know that every student is ultimately looking

for a great job — that’s why we have our own

dedicated employment service, NZMA Careers.

The Careers team is comprised of highly-

experienced employment consultants and careers

advisors. We know the job market inside and out

and we’re here to make sure you’re given the best

possible employment opportunities as you start

your career. Whether you’re looking for a part-

time job while you study, a full-time job after you

graduate, or an internship placement to help you

gain relevant work experience, we’re here to help

you reach your employment goals.

NZMA Careers is available to you not just when

you’re studying — we’ll help you up to one year

after you graduate!

What will we do for you while you study? From the moment you start at NZMA we’ll be on-hand to get you work-ready. The support and service we provide is comprehensive and free of charge to all NZMA students and graduates. Here are some of the ways we’ll help:

3 Our CV workshop will arm you with a CV that will get the attention

of employers

3 We’ll teach you how to write a cover letter that will make your CV

submission stand out

3 Our interview skills workshop will help you to prepare for the face-to-

face interview process

3 We’ll help you navigate the transition from education into sustainable

employment

3 We’ll coach you in the most effective job-finding strategies

3 We’ll offer you unlimited one-on-one careers planning sessions with

our knowledgeable employment and careers advisors. Meet with us to

discuss current opportunities and map your future

3 Our special annual careers month, held every October, includes our

hugely successful careers fairs, as well as a host of workshops,

master classes and inspirational guest speakers

3 We’ll provide ongoing opportunities throughout the year to gain

valuable work experience while you study

3 We’ll set up job interviews

3 We’ll give you chances to showcase your skills to leading employers

at our industry functions and special events

3 We’ll make sure you are work-ready when you graduate so you can hit

the ground running — either in New Zealand or overseas!

43 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS

Page 45: NZMA Domestic Prospectus 2016

Will we still help after you’ve graduated?Absolutely — we are in it for the long haul! NZMA Careers provides free employment support and guidance not just while you’re studying with us, but long after you’ve finished. Our number one goal is to help you achieve sustainable employment and a great career, and we’ll support you every step of the way.

Kate Waldrom - Employment Team Leader; Savannah McDonald - Certificate in Hospitality (Restaurant Service) (Level 4)

REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 44

Page 46: NZMA Domestic Prospectus 2016

JOURNEYStudentNZMA students undergo a transformation during their time with us. From your first day with us you’ll start developing, improving, and pushing yourself. We give you a huge level of support throughout your study journey and beyond, ensuring that when you graduate you have all the tools to lead a successful and enjoyable career. See for yourself what’s in store when you begin one of our entry-level programmes...

Before course begins:• Book an appointment to come in and visit us

• In-person meeting with Enrolments Advisor over tea

or coffee

• Campus tour

• Help with applying for student loan and allowance

• Start within 5 weeks

ENROL WITH NZMA

BEGIN STUDY

In the first five weeks: • Welcome pack with basic

stationery plus Student ID card

• Free uniform

• CV training with NZMA Careers

• Interview skills training with NZMA

Careers

• Pathways Awarua literacy &

numeracy training begins

• First unit standards completed

Who comes to NZMA?• School leavers with NCEA

• School leavers without NCEA

• Workers wanting to up-skill

• People looking for work but

needing skills

• Experienced workers looking to change industries

45 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS

Page 47: NZMA Domestic Prospectus 2016

Throughout your studies:• An Employment Advisor assists with CVs, interview

skills, and finding you part-time and casual

employment opportunities whilst you study

• Able to apply for the vast range of job vacancies listed

with NZMA Careers

• Continued achievement of unit standards and other

minor qualifications

• Career Kickstart workshop with NZMA Careers

• Phoenix Programme life skills workshops

• Field trips

• Campus social events

COMPLETE YOUR

PROGRAMME

STAIRCASE

Graduate from NZMA:• Formal graduation ceremonies

held regularly at each campus

• Celebrate with friends and

family

Take the next step:• Enrol in a higher-level

programme and take your skills

to the next level

• Improve your career prospects

with a more advanced

qualification

Study at University:Use NZMA as a stepping stone to a

Bachelor’s degree at one of our pathway

universities:

• AUT

• University College Birmingham

• University of Southern Australia

Sustainable employment:Assigned Careers Advisor assists

with finding permanent, sustainable

employment (available up to one year after

graduation)

REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 46

Page 48: NZMA Domestic Prospectus 2016

Our Employers

MONO APPLICATIONS ONLY

COLOUR CMYK PREFERRED FORMAT

Brand Manager Joe Florian | MAD Media [email protected] 0423702663

Program Ai CS5File Format EPS

Black K100%Red X C0 | M95 | Y100 | K0

CMYK Version

Updated 4 Feb 2011

47 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS

Page 49: NZMA Domestic Prospectus 2016

“Stellar Kitchen has been working alongside NZMA

for over a year now. We have called upon NZMA

to provide staff for most of our functions including

weddings and corporate events. The staff that NZMA

have provided have been professional, adaptable,

with a great attitude and skills. This has produced

some very successful outcomes for Stellar Kitchen

and our customers. We look forward to our continued

relationship with NZMA as a leading institute for

training staff within the hospitality industry.”

Chrissie McLeod, Stellar Kitchen Events Catering

“Sudima Auckland Airport has enjoyed a close

working relationship with NZMA for several years

now. Because of our location it can be a challenge

to attract good hospitality staff. We know we can

rely on NZMA to provide us with skilled and talented

professionals at a moment’s notice!”

Sue Farrell, Sudima Auckland Airport

What Our Employers Have to Say

REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 48

Page 50: NZMA Domestic Prospectus 2016

Our student SUCCESSES

Name: Natasha Taufalele

Programme studied at NZMA:

Certificate in Contact Centres (Level 3)

Current job: Assistant Manager, Customer Care Centre,

Countdown New Zealand

Programme highlights:

The programme taught me a lot and most of all it made me

believe in myself. It’s a really nice environment for learning,

we also got to take part in a live campaign for an insurance

company which gave us some great hands-on experience

and helped me build my confidence.

How did you get your job?

Doing a contact centre programme definitely gives you

an edge because it shows you’re keen and motivated to

get into the industry. After graduating from NZMA I got my

first contact centre job at Countdown, and I’ve been here

ever since. I’ve worked my way up from CSR, to Senior

Supervisor, to Team Leader and now Assistant Contact

Centre Manager. I never thought in a million years I’d end up

in a management role like this! I love my job. I work with a

fabulous bunch of people from different cultures and every

day is different. I’ve been in the industry for eight years yet

I’m always learning something new!

Aims for the future?

Eventually I want to become manager!

Name: Jessica Moverley

Programme studied at NZMA:

Certificate in Building (Level 4)

Why did you want to study Construction

at NZMA?

I’d just graduated from Baradene College. A lot of my

classmates headed off to university to do commerce,

engineering or law, but none of that appealed to me. For

me it was a toss-up between building, becoming a sparky

or joining the navy, like my older sister. I talked to some of

my dad’s friends who are builders and they said due to the

Auckland housing shortage and the Christchurch rebuild

there would be a lot of building work coming up, so I thought

I’d give it a shot.

Programme highlights:

I look forward to coming to my programme every day and

I’ve learnt heaps already — health and safety, foundations,

cladding, roofing, concrete. All the guys are really friendly —

they don’t care that I’m a chick. There are five girls on the

programme, although I’m the youngest. The rest of them all

have kids, and some even have grandkids! The tutors are

really great. They’re knowledgeable, approachable and happy

to help. They really care about the students and want us to

succeed.

Aims for the future?

After graduating from NZMA my

goal is to get an apprenticeship.

I’ll just start at the bottom and

work my way up.

49 NZMA - REAL SKILLS FOR TODAY’S PROFESSIONS

Page 51: NZMA Domestic Prospectus 2016

Name: Predrag Jovanovic

New Zealand Bartender of the Year 2015

NZChefs National Salon

Programme studied at NZMA:

Diploma in Hospitality Management (Level 5)

Current jobs:

Bartender, Ascension Wine Estate

How does it feel to be named NZ Bartender of the Year?

Winning this title means a lot to me because it will improve my chances of landing a managerial role in New Zealand and help build my reputation in the hospitality industry here.

I spent about eight weeks training. I didn’t enter to participate — I entered to win! It was pretty full on, trying to juggle training with my NZMA studies and my job at Ascension.

We had to compete in three categories: Wine and Beverage Service, Classic Cocktails and Innovative Cocktails. My innovative cocktail, ‘Homage’, was inspired by speakeasies and the end of prohibition in America. It was a mix of dark chocolate, Marsala wine and chip-infused rum. For the classic cocktails I made a Sidecar and a Margarita. It’s the first time I’ve ever entered a bartending competition, but I’m very glad I did!

Why are you studying at NZMA?

My wife and I wanted a better place to raise a family. I decided to come to New Zealand and gain an internationally-recognised qualification from NZMA so that I can launch my career here, and bring my family over. I’ve got my sights set on management.

How are you enjoying the programme?

It’s fantastic! I already know how to make cocktails, but there is so much more to it than that. I am learning a lot about management and also about how the hospitality industry works in New Zealand.

REAL SKILLS FOR TODAY’S PROFESSIONS - NZMA 50

Page 52: NZMA Domestic Prospectus 2016

To find out in-depth information about our campus locations,

programme details, entry requirements, costs and how to enrol to

study at NZMA, please visit:

nzma.ac.nz

/studynzma

/studynzma

@studynzma

See you soon at NZMA

ANGLESEA STREET

VICTORIA ST

WARD STREET

NISBET STREET

BRYCE STREET

TRISTRAM STREET

Waikato Campus

Level 2, Tower Building48 Ward StHamilton 3204

PO Box 19126Hamilton 3224

[email protected]

ALLRIGHT PL

BOWDEN RD

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SOUTH EASTERN HIGHWAY

Sylvia Park Campus

56-60 Carbine Road Mt WellingtonAuckland 1060

PO Box 6172, Wellesley Street, Auckland 1141

[email protected]

PRINCES STREETALBION RD

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Auckland South Campus

12-16 Gordon RdOtahuhuAuckland 1062

Auckland South Trades Facility

31 Moa StOtahuhuAuckland 1062

PO Box 22655, Otahuhu, Auckland 1640

[email protected]

0800 222 311