ociso's open house presentation june 2015
TRANSCRIPT
www.ociso.org
Embracing Diversity, Building Community
Ottawa Community Immigrant Services Organization
Open House
Embracing Diversity, Building Community
www.ociso.org
Embracing Diversity, Building Community
Settlement Stages
Adjustment Adaptation Integration
Arrival
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Newcomers need to know about:
EducationHealth
English Community
Recreation
Canadian Law
Finance
EmploymentHousing
Immigration
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Settlement and Integration Program
Our multilingual staff assists newcomers to facilitate their successful adaptation and integration processes in Ottawa. We support the community to respond and benefit from the contribution, skills, values, and culture newcomers bring to
Ottawa.
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Embracing Diversity, Building Community
Settlement and Integration Program
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Settlement Staff Meeting
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Settlement and Integration Programs:
•Settlement Counselling,•Program for Seniors,•Housing Help, •Inter-Amicos Group of Five Sponsorship,•Income Tax Clinic,•Legal Clinic (provided by probono lawyers).
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Intake Counsellor
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Settlement Counsellors assist newcomers with this information:
• Immigration,• Citizenship, • Sponsorship• Education system • Health system • Financial system and available assistance• Interpretation services• Supportive counselling for individuals and families
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Our Settlement Services delivered at other locations:
• Ottawa-Carleton District School Board - LINC/ESL (groups/individuals),• Algonquin College - LINC/ESL,• OCISO’s LINC,• Somerset West Community Health Centre,• Lowertown Community Resource Centre,• Centertown Community Health Centre,• Eastern Ottawa Resource Centre,• Newcomer Information Centre.
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Settlement Integration Program’s Statistics
Clients ServedIn the past year, our settlement counsellors have served 2442
individual clients. We delivered 89 group sessions on different topics to 2528 participants.
VolunteersForty three volunteers assisted us in our department. They
donated 1248 hours of their time last year.
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Settlement Counsellor
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Cozy Corner
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Citizenship Test Preparation Class
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Citizenship Test Preparation Class
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Citizenship Test Preparation Class
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• Ottawa-Carleton District School Board• Algonquin College• Centertown Community Health Centre• Eastern Ottawa Community Resource Centre• Newcomer Information Centre• Somerset West Community Health Centre• Lowertown Community Resource Centre• Causeway Work Centre• Jewish Family Services• Canada Revenue Agency• Housing Help• World Skills Employment Centre
Settlement Program’s Community Partners
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Funders
•Citizenship and Immigration Canada•Ontario Ministry of Citizenship and Immigration•The Champlain Local Health Integration Network (LHIN)
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Goals of our Diverse Senior’s Program
To reduce isolation and increase quality of life, reduce emergency room visits and delay the need for a long term care home.
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Programs for Seniors
•Support settlement and integration processes for immigrant seniors.
•Collaborate with other service providers to address gaps in services.
•Facilitate English conversation classes.
•Organize social activities and recreation classes.
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Services For Seniors:
•Social and English Language Conversation, •Caregiver Support and Case referrals,•Computer Tutoring,•Friendly Home Visits at Clients Home by Volunteers,•Travel Training (help navigate OC Transpo’s Bus system),•Telephone Reassurance Calls, •Health and Safety Education.
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Activities For Seniors:
•Health and Safety Education•Healthy Cooking•Field Trips and Caregiver Support•Chair Exercise, Yoga, Dance, and Walk •Celebrate Various Cultural Events
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Trip to Tulip Festival
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“Participating in seniors group activities lifts up my spirits and makes me happy” – Verene Blenman
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Suggu’s TestimonialI found new companions and
friends. There’s exercise, yoga and activities for health, and cooking classes, which are very good for enjoying different types of food. All activities help me to meet
different people.
Suggu
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Outings to various places have helped me to learn new things. Since outings are arranged in collaboration with other community organizations, it also gives me a chance to meet new friends. As a result of one such outing, I made good friendships with Satwant and her husband Saggu. We were pleasantly surprised to learn that our backgrounds were similar and that gave us the opportunity to pass innumerable hours talking of our cherished past.
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Healthy CookingCooking sessions are great ice breakers. Experimenting with cooking multiethnic dishes are great fun and resulted in my
striking up friendship with other group members.
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Travel Training Workshop
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Celebrations
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Multicultural Seniors Human Library
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Multicultural Seniors Human Library
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959 Wellington Street West, Ottawa, Ontario, K1Y 2X5
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Counselling ProgramSince 1994
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Counselling Program: Components
Core Counselling
Immigrant &
Refugee Youth
Education & Training Volunteers
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Core Counselling
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Education and Training
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300 clients (individual, couples, family, and group counselling).
2,800 direct service hours (assessments, individual, couples, family).
900 indirect service hours (case conferences, consultation, preparation of clinical reports, clinical supervision for staff and students).120 professionals served.
600 hours (program development, interviewing students, information requests, participation in committees).
Outputs: Core Counselling Program
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Outputs: Immigrant and Refugee Youth
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•United Way / Centraide – since 1997•City of Ottawa – since 1994•Ottawa Carleton District School Board – since 2012•Ministry of Community Safety and Correctional Services•Professional fees
Funders
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Embracing Diversity, Building Community
New Service Since March 2015
• The Walk in Counselling Clinic opens at OCISO on Thursdays from 11:00 a.m. to 5:00 p.m..
• There is no need for an appointment or a referral• Free of charge • Services in English, French, and Arabic • Everybody is welcome • More information at www.walkincounselling.com
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Safer and Vital Communities Grant PresentationMinistry of Community Safety and Correctional Services
2014/15 – 2015/16
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Counselling Team members Farewell party for Renee
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Farewell to Madeleine, Student from St. Paul University
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Counselling Team End of 2014 Gathering
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Farewell to Students 2014Ottawa and Carleton Universities
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10 – 15 Volunteers that support the program With a total of 1500 hours per year.
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Contact Information
• Phone: 613-725-0202 or
• 613-725-5671 ext. 316
• Web site: www.ociso.org
• E-mail: [email protected]