office 365 overview for ms partners

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Office 365 SharePoint Online for ISVs Bruce Kyle ISV Architect Evangelist Developer & Platform Evangelism, West Region US Partner Team Microsoft Corporation Portions of this presentation are NDA – Microsoft Confidential

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Microsoft Office 365 is the next generation in cloud productivity that brings together Microsoft Office, SharePoint Online, Exchange Online and Lync Online in an always-up-to-date cloud service. This overview shows how partners participate in the Office 365 platform including marketing opportunities and overview of how it is sold.

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Page 1: Office 365 Overview for MS Partners

Office 365SharePoint Online for ISVsBruce KyleISV Architect EvangelistDeveloper & Platform Evangelism, West Region US Partner TeamMicrosoft Corporation

Portions of this presentation are NDA – Microsoft Confidential

Page 2: Office 365 Overview for MS Partners

| Copyright© 2011 Microsoft Corporation

Page 3: Office 365 Overview for MS Partners

Office 365 Overview

Page 4: Office 365 Overview for MS Partners

| Copyright© 2011 Microsoft Corporation

Announcing Microsoft Office 365

BRINGING TOGETHER CLOUD VERSIONS OF OUR MOST TRUSTED COMMUNICATIONS AND COLLABORATION PRODUCTS WITH THE LATEST VERSION OF OUR DESKTOP SUITE FOR BUSINESSES OF ALL SIZES. 

Page 5: Office 365 Overview for MS Partners

| Copyright© 2011 Microsoft Corporation

The Next Generation of BPOS

5

Improved management and control

• Simplified web access with streamlined user interface

• New role based user access

• New end-user access without a sign-on client

• Federation with on-premises Active Directory enables single sign-on

• New command line PowerShell access to manage Exchange Online services

• New flexible billing options

• New Office Professional Plus 2010 available as a subscription service, including Office Web Apps

• New Lync Online combines instant communications and online meetings in a single service

• Improved SharePoint Online and Exchange Online with new 2010 versions

• Richer browser experience

New productivity features and capabilities*

* Not all features are available in all subscription plans

Improved managementand control

Page 6: Office 365 Overview for MS Partners

| Copyright© 2011 Microsoft Corporation

Plans

• 1-25 users (max of 50 allowed)

For Small Businesses

• Kiosk Workers• Information Workers

For Enterprise

• 5 SKUs

For Education

Page 7: Office 365 Overview for MS Partners

| Copyright© 2011 Microsoft Corporation

Office 365 for Small Businesses and Professionals

Includes…

7

• Exchange Email, Calendar, Contacts & Personal Archive

• 25 GB Mailbox• ActiveSync Mobile Support• SharePoint Team Sites 1

• Office Web Apps• Simple Public Website 2

• Online Access databases• Lync Rich Client• Online meetings 3

• Desktop Sharing• Multiparty IM & PC-to-PC Calling• Self-Help and Community Support

KEY CAPABILITIES

1 One site collection, authenticated external user access enabled for up to 50 unique users/month. 2 Includes ready-to-use templates, option to add custom domain.3 Online meetings limited to 50 participants.

Office 365(Plan P1)

$6/user/month

• 1-25 users (max of 50 allowed)

• No IT needed• Easy to try out• Simple and easy to use• Works with Microsoft Office• Financially-backed 99.9% uptime guarantee• Self-Help and Community Support

Page 8: Office 365 Overview for MS Partners

| Copyright© 2011 Microsoft Corporation

Core Principles:• Use Office to differentiate our cloud productivity service• Compete with premium value and not on price• Microsoft Office 365 offers not tied to on-premises suites and naming

Add-Ons: SP Online Storage (1GB) – $2.50Extranet (PAL) – $2.00Blackberry Support (BES) – $10.00

SuitesComponents

Microsoft Office 365 E1*$10/mo

Includes:Exchange Plan 1SharePoint Plan 1

Lync Plan 2

For Information Workers – Plan E Family

8

Office Web Apps

Email, calendar, AV/AS, Personal Archive

Collaboration Portal

Conferencing

IM & presence

Office Pro Plus

Forms, Access/Excel/Visio Services

Voicemail & advanced archive capabilities Microsoft Office

365 E3$24/mo

Includes:Exchange Plan 2SharePoint Plan 2

Lync Plan 2Office ProPlus

Office Web Apps

Microsoft Office 365 E4$27/mo

Includes:Exchange Plan 2SharePoint Plan 2

Lync Plan 2Office ProPlus

Office Web AppsLync Plus (Voice)

Offer Details: Plan 2 include Plan 1 featuresOffice Web Apps requires SharePoint OnlineVoice requires on-premises servers

Voice

Prices shown at ERP

Microsoft Office 365 E2$16/mo

Includes:Exchange Plan 1SharePoint Plan 1

Lync Plan 2Office Web Apps

*Service Plan that maps to current BPOS

Page 9: Office 365 Overview for MS Partners

| Copyright© 2011 Microsoft Corporation

For Kiosk Workers – Plan K Family

Profile of a typical Kiosk Worker:• Spends 5-10% or less of their time on a PC• Shares a terminal with other kiosk workers• Hasn’t had access to a corporate mailbox in the past• Examples: manufacturing line worker, retail clerk, mail couriers

Plan K Suites built to address different Kiosk worker needs:

Microsoft Office 365 K1: high volume offer for this segment• Addresses most kiosk worker scenarios, where customers want to provide light email and access to a company portal• Provides capability to view Office documents

Microsoft Office 365 K2: • Addresses kiosk workers that require information access & simple data input• Includes Office Web Apps editing capabilities for an additional cost

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Components Suites

Microsoft Office 365 K1$4/moIncludes:

Exchange KioskSharePoint Kiosk

Office Web Apps$6.00

SharePoint Online KioskNot offered standalone

Exchange Online Kiosk$2.00

Microsoft Office 365 K2$10/mo

Includes:Exchange KioskSharePoint KioskOffice Web Apps

Page 10: Office 365 Overview for MS Partners

Partnering Models

Page 11: Office 365 Overview for MS Partners

| Copyright© 2011 Microsoft Corporation

Partnering Models

Office 365 Syndication

Office 365 Advisor

Office 365 Marketplace

Partner Hosted

Page 12: Office 365 Overview for MS Partners

| Copyright© 2011 Microsoft Corporation

Partnership Models

Hosted Solutions

Combined Offerings

Syndication

SPLA/HVS

Attached Services to MS Online

AdvisorVARs/SIs

Service Providers

Primary Target Model

MS Online Services

Objective

• Office 365 Syndication• Office 365 Advisor• Partner Hosted

Page 13: Office 365 Overview for MS Partners

| Copyright© 2011 Microsoft Corporation

Partner ComparisonAdvisor Syndication Partner (Reseller)

Service Delivery

• Microsoft • Microsoft

Customer Support

• Microsoft • Reseller provides Tier 1, Tier 2

• Microsoft provides escalation support (Tier 3)

Customer Billing

• Microsoft bills the Customer • Reseller bills the customer

Offering • BPOS • Combined Offering = BPOS + Reseller’s value added subscription service(s)

Pricing • Microsoft sets price • Reseller sets the retail price to the end-customer

• Reseller bills for the combined offering

Branding • Microsoft Brand Only • Power of combined brands

License • End-user has license with Microsoft .

• Reseller owns customer and has the rights to resell units of service licensed from Microsoft

Incentive • Advisor is paid commission (advisor fees) by Microsoft for selling and enrolling the customer

• Transaction Fee: 12% of net sale price paid quarterly for 1 year

• Residual Fee: 6% of net sale price paid quarterly for as long as customer remains a subscriber

• Total of 18% of net sale price in year 1

• Microsoft sells services to Reseller at wholesale price

• 20% discount off ERP for BPOS-Standard and its component services

• Discount may vary for future Microsoft Online Services

• Up to 5% Performance Rebate

Marketing and Sales Support

• Published content

• http://www.quickstartonlineservices.com

• Conferences

• 250 free seats for internal use and demo (free in 1st year, free in subsequent years if 2 deals of 25+ seats are sold)

• All resources available to Advisors

• PSAM support

• OAM support

Page 14: Office 365 Overview for MS Partners

| Copyright© 2011 Microsoft Corporation

Sales Motion & Partner Fees Example

Microsoft On-Line Partner Model: Advisor

Example: 500 seats of Suite

Year One (18%) $10,800

Subsequent Years (6%) $3,600

12% Net-add6%

Residual

18% year one

Microsoft Partner Customer

Fees Sale

$ SELL

$ MANAGEDSERVICES

$ INTEGRATE$ CUSTOMIZE

$ CONSULT

Page 15: Office 365 Overview for MS Partners

| Copyright© 2011 Microsoft Corporation

Partner Hosting• We are revising our existing SPLA

components and adjusting both the components and pricing

• In January 2010 we substantially reduced exchange pricing on HVS by up to 40%

• In January 2011 new adjustments to components and pricing

Prior to January 2011 January 2011

SPLA Suite $5.75Exchange StandardSharePoint StandardOCS StdLiveMeeting

$4.98Exchange StandardSharePoint StandardLYNC Ent (IM+Web Conf)

SharePoint Standard $3 $2.65

OCS Std (IM) $1.00 $0.90

OCS Ent(IM+Conf+Voice) $6.2 N/A

Lync End (IM+Web Conf) N/A $3.99

Lync Plus (IM+Telephony) N/A $3.99

Lync Ent Plus (IM+Web Conf +Telephony) N/A $7

Page 16: Office 365 Overview for MS Partners

| Copyright© 2011 Microsoft Corporation

Marketplace

• ISVs list applications available to businesses and consumers:• Exchange Online• SharePoint Online• Lync Online• Office

Page 17: Office 365 Overview for MS Partners

| Copyright© 2011 Microsoft Corporation

ISV Resources

• Public Site for Office 365 Beta http://www.microsoft.com/en-us/office365/online-software.aspx

• Microsoft Partner Network Online Services Sales Guideshttps://partner.microsoft.com/40053541

Page 18: Office 365 Overview for MS Partners

| Copyright© 2011 Microsoft Corporation

Partners Call to Action

• Develop for Office 365• SharePoint Online Development Guidelineshttp://www.microsoft.com/downloads/en/details.aspx?FamilyID=4387e030-73dc-48e7-ac95-abc043b9335a • Developer Training Kit Coming Soon

• Post applications in Marketplace• http://

office365.pinpoint.microsoft.com/en-US/getlisted

Page 19: Office 365 Overview for MS Partners

| Copyright© 2011 Microsoft Corporation

© 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market

conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.