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15.05.2014 © OMNINET baramundi Integration Breakfast Seminar OMNITRACKER Breakfast Seminar

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Page 1: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

OMNITRACKER Breakfast Seminar

Page 2: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Presentors (in order of appearance)

Peter Zeis (International Sales Manager - baramundi software AG)

Jim Helsen (Account Manager – OMNINET)

Eric Bolly (IT Governance Consultant – DKV)

Page 3: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

OMNINET

Page 4: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Breakfast Session

Breakfast Seminar Concept

Blend between Presentation/demo and Breakfast

Please feel free to keep enjoying the breakfast during the presentation/demo

Page 5: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Breakfast Session: Agenda

Agenda:

Powerpoint Presentation / Live Demo: 90 min.

baramundi Introduction (Peter Zeis)

Break (10 mins)

OMNITRACKER baramundi Interface Bus Gateway (Jim Helsen)

DKV testimonial (Eric Bolly)

Page 6: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

baramundi Introduction

Peter ZeisInternational Sales Manager at baramundi software AG

Page 7: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Separate PPT

Page 8: OMNITRACKER Baramundi integration Breakfast Session

© 2014 baramundi software AG IT management – simply clever

Welcome

Omninet Business Breakfast

Client and Mobile Device Management

with the baramundi Management Suite

Peter Zeis (International Sales Manager), baramundi

software AG

Page 9: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar9

Agenda

baramundi software AG

baramundi Management

SuiteYour Questions

Page 10: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Your future-proof partnerbaramundi software AG

Page 11: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar11

baramundi software AG – Facts and Figures

14 years' experience in Client Lifecycle Management

Made in Germany

A solid financial basis provides for continuity and longevity

The highest standards of quality and service

Established, technologically innovative product

High level of integration thanks to open interfaces

Attractive price-performance

Page 12: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

baramundi Management SuiteIT management – simply clever

Page 13: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar13

Good reasons for a change or a new systemNo data exchange

with other

business

systems

Too much

paid for software

licenses?

Do you know

the weaknesses

in your

IT network?

Know-how

is lost when

employees leave

No live data for

reporting/controlling

Routine jobs

are neglected

No adherence

to security

guidelines

Not possible to

respond quickly to

changes

in the IT network

Page 14: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar14

What Requirements does a Client Management System Need to Satisfy?

»

»

»

»

»

»

»

Easy to use

Integration into existing IT systems

Acquired data can be transferred

Quickly readyfor operation

Future-proofsolution

High-quality automation

Clear information in real time

Page 15: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar15

Comprehensive Client Management with a Modular Structure

ManageDeployInstall

Network Inventory

Back

up/Restore

Secure

Page 16: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar16

Simple Integration

Very short introduction phase preceding direct productive deployment

» Ultra-quick installation of baramundi Management Suite

» Ultra-easy adoption of the existing network environment

» Automatic distribution of baramundi agent

» Can be deployed productively straight away, no re-installation of target systems

» Seamless transfer from "previous" systems

» Total Windows 8 support (32- und 64-Bit)

Intuitively-operated Management Center

» MMC-based HTML interface

Page 17: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar17

One simple and high-performance solution

» One Database

» One Management Agent

» As many software depots

(DIP) as needed

» One controlling server

» One Management Center

Remote sites

Depot synchronization: scheduled, controlled by bandwidth

Transmission

controlled by bandwidth

Software depotSoftware depot

LAN

Page 18: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar18

Simple Administration

Job-controlled execution of all activities

» "What should be carried out when and how often on target systems and for users?"

Detailed rights management in the baramundi Management Center

» Own rights administration on the basis of Windows users

» Authorizations with logging up to object level, with assigned rights that can be inherited

Powerful, communicative, informative

» Supports very diverse environments in terms of hardware, software and networks

» Minimal demands on the network

» All information and configurations in real time, centrally in a single interface

» Supplementary information maintained in self-definable fields (cost center, etc.)

Fully-automated, integrated license management with license actions

Page 19: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar19

What does baramundi Look Like?

Page 20: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar20

Flexible Navigation with Tabs

Page 21: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar21

Overview with Dashboards

Page 22: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar22

Detect Vulnerabilities with baramundi Compliance Management

Page 23: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar23

Integration with existing systems and applications

Remote control

NetOp, VNC, PuttY

DameWare, etc.

Software management

License agreement

administration

Data exchange

HelpDesk, ERP,

Office Workflow,

ADS, etc.

Alerts via Email

MS Exchange,

Lotus Notes

Omninet

Omninet – baramundi

connector.

Installation orders

HelpDesk, ERP,

Office Workflow,

ADS, etc.

Page 24: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar24

With baramundi Management Suite, you can ...

Automate software

deployment

Install operating systems

as if by hand or clone them

Manage updates and

patches, integrate mobile

devices, etc.

Record lists of hardware

and software, manage

licenses

Back up and restore

data and settings

Regulate access to data

and storage media

Page 25: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar25

Service has the same high priority as product quality

Services and support» In-depth, individual consultation before the decision to purchase

» Professional support for installation and implementation

» In-house support and quick response times

» Workshops at the customer’s premises

» Product training at the baramundi training center

Customer webcasts» Preview webcasts for customers

» Webcast on specialist topics

Dialogue between users» Over 400 active users in the customer forum

» Regular come2gether to exchange experiences

Page 26: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Simply clever management for your IT.

We hope to see you again soon!

Discuss your next step with us …

baramundi software AG

Beim Glaspalast 1

86153 Augsburg, Germany

Tel: +49 (821) 5 67 08 -

Email:

Web: www.baramundi.com

Peter Zeis

International Sales

Manager

[email protected]

300

Page 27: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Time for a break!

Page 28: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

OMNITRACKER baramundi Interface Bus Gateway

Jim HelsenAccount Manager at OMNINET

Page 29: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

OMNITRACKER - baramundi

OMNITRACKER (ITSM Template)

OMNITRACKER – baramundi Gateway

CMDB

baramundi Management Suite

Page 30: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

2. OMNITRACKER baramundi Gateway

The OMNITRACKER bMS Gateway allows enhancing workflows with use cases like the following:

Triggering jobs (e.g. OS install, software deploy, inventory scan) in bMS from OMNITRACKER via several alternative

mechanisms:

Trigger jobs manually from the CI form or the Job form.

Trigger jobs automatically using ITSM Standard Solutions with associated bMS jobs.

Trigger jobs automatically using ITSM Standard Changes with associated bMS jobs.

Retrieving the current status of bMS jobs in real time.

Track the execution status of bMS jobs in the background updating objects in OMNITRACKER automatically.

Retrieving the list of software installed on specific PCs.

Retrieving detailed PC information from bMS in real time.

Page 31: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

OMNITRACKER & baramundi at DKV

Eric BollyIT Governance Consultant at DKV

Page 32: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Omnitracker and Baramundi at DKV

15/05/2014

DKV Belgium S.A./ N.V.

bd Bischoffsheimlaan 1-8

1000 Bruxelles / Brussel

Tel.: + 32 2 287 64 11

Fax: + 32 2 287 64 12

www.dkv.be | [email protected]

Page 33: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Meet us…

Ronald LalouxIT Security Officer

[email protected]

Eric BollyIT Governance Consultant

ITIL Expert, Cobit, Lean and Prince2 Certified

[email protected]

Page 34: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Page 35: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Agenda

CMDB | Integration with Baramundi

Computer Installation / Software Deploy

Incident Management and Standard Solutions

Demo

Questions/Answers

Page 36: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

CMDB with

Baramundi

Page 37: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

CMDB: Before OMNITRACKER

Dear supplier, can you please send us

our inventory ?

Page 38: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Using OMNITRACKER and baramundi

WMI Scan and SNMP Scan

Detect lot more information (attributes)

Data can be stored the way you design it (i.e. different

folders for laptop/desktop/server…).

Big amount of data, possibility to keep several versions of

inventory.

We can synchronize the data we choose, raw data is stored in

the baramundi DB.

Even on earth…

Page 39: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Using OMNITRACKER and baramundi

Benefits ?

Data accuracy strongly increase , and all related data tasks are more

efficient: contract management, stock management, leased equipment

management…

Exact overview of what is used by who, support is more efficient…

Time spent to do physical inventory decrease from at least 3 weeks per

year to a few hours (just in case of problem). -> Efficiency increase

Page 40: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Using OMNITRACKER and baramundi

How does it work ?

Scan computers

using WMI

Scan equipment

using SNMP

baramundi

DB

Raw Data

Scheduled jobs:

- Import of Baramundi jobs

- Import of Baramundi data (part of)

Some imports are scheduled twice a day

OMNITRACER

DB

Page 41: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Using OMNITRACKER and baramundi

Main issues

Lot of information in Baramundi, import to Omnitracker not always easy to

design (but have to be done only once).

Page 42: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Using OMNITRACKER and baramundi

Main issues

Suppliers do not always follow WMI recommendations. I.e. specific omnitracker script to

find correct S/N for some 24 inches Lenovo monitor and write it into Omnitracker.

Page 43: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Computer

Installation /

Software Deploy

Page 44: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Computer installation

How does it work ?

1. Unpack computer, connect, boot on network.

2. Choose Baramundi boot, select the OS you need, give name to computer.

3. Do something else with more added value…

4. After two hours computer is ready to be delivered, with OS, software

package you choose, service packs, bug fixes…

Page 45: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Computer installation

Benefits?

Time to set-up a new computer decrease from one day to two hours,

without need of intervention (no more click-on-continue employee).

New model of computer ? Just add manufacturer drivers to baramundi

server.

Create ‘package’ with OS + software package just once.

Page 46: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Software installation

How does it work ?

1. Create new package into Baramundi, with needed steps (i.e. ‘give local

admin rights’, ‘install soft’, ‘check update’, ‘remove local admin rights’…).

2. Select the computer(s) you want to deploy to, assign task.

3. Do something else with more added value…

Benefits ?

Installation time greatly decreases: for existing software, just one click. For

new software, 5 minutes to create package, then one click.

Page 47: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Incident

Management with

Standard Solutions

Page 48: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Incident Management

baramundi Integration

Page 49: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Incident Management

baramundi Integration

Send job request Send job

Send status (ok/nok)Send job status back

Page 50: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Incident Management

baramundi Integration

Page 51: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Using OMNITRACKER and baramundi

Benefits ?

Standard solution means also standard way of working.

One-click solution, decrease time to answer, increase customer satisfaction.

Page 52: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Demo ?

Page 53: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Questions / Answers

Thank you for your attention!

Page 54: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Conclusion

Jim HelsenAccount Manager at OMNINET

Page 55: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

baramundi is a powerful Client/Mobile Management solution

Lots of functionality

Standard connector between OMNITRACKER & baramundi

Integrated ITSM & Client lifecycle management

Automatization (routine jobs)

Increase of efficiency (more time for core tasks)

Better control of environment

Conclusion

Page 56: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

Questions ?

Thanks for your attention!

Page 57: OMNITRACKER Baramundi integration Breakfast Session

15.05.2014 © OMNINET baramundi Integration Breakfast Seminar

OMNINET GmbH

D-90542 Eckental

[email protected] – http://www.omninet.de

OMNINET Austria GmbH

A-1030 Wien

[email protected] – http://www.omninet.at

OMNINET Technologies NV/SA

B-3018 Leuven

[email protected] – http://www.omninet.be

OMNINET Nederland

NL-2517 Den Haag

[email protected] – http://www.omninet.nl

OMNINET Russia

RUS-Moscow 121099

[email protected] – http://www.omninet.ru

OMNINET GmbH (Schweiz)

CH-3072 Ostermundigen

[email protected] – http://www.omninet.ch

OMNINET USA

US-New York, NY 10011

[email protected] – http://www.omninet.biz

OMNINET Software Solutions