online retailer doyle buehler july 2015

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#retailer2015 @eretailer @doylebuehler

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Page 1: Online Retailer Doyle Buehler  July 2015

#retailer2015 @eretailer

@doylebuehler

Page 2: Online Retailer Doyle Buehler  July 2015
Page 3: Online Retailer Doyle Buehler  July 2015

I’m Giving Away A Paperback Copy of My Book on Digital Leadership - “The Digital Delusion: How To Overcome The Misguidance & Misinformation Online”

For the BEST Question OR Your BIGGEST Challenge of Online

Just Tweet! @doylebuehler #ownonline

#retailer2015 @eretailer

Page 4: Online Retailer Doyle Buehler  July 2015
Page 5: Online Retailer Doyle Buehler  July 2015
Page 6: Online Retailer Doyle Buehler  July 2015
Page 7: Online Retailer Doyle Buehler  July 2015

What Am I Here To Talk About?• Help you understand the babble of Online

& Social Media• Help you find the focus• Help you action what you need to do• Help you implement

#retailer2015 @eretailer

Page 8: Online Retailer Doyle Buehler  July 2015

What You Will Find Out TodayWhat may be holding you back with your Social MediaWhat you can do differently to create an improved opportunity for your audienceSome of the pieces you need to build a blueprint for a strong digital ecosystem

#retailer2015 @eretailer

Page 9: Online Retailer Doyle Buehler  July 2015

Not Just About The Selfie

#retailer2015 @eretailer

Page 10: Online Retailer Doyle Buehler  July 2015

Not About Cute Kittens

#retailer2015 @eretailer

Page 11: Online Retailer Doyle Buehler  July 2015

Nor About Cute Babies

#retailer2015 @eretailer

Page 12: Online Retailer Doyle Buehler  July 2015

Social Is Really About YOUR Community

#retailer2015 @eretailer

Page 13: Online Retailer Doyle Buehler  July 2015
Page 14: Online Retailer Doyle Buehler  July 2015

#retailer2015 @eretailer

Page 15: Online Retailer Doyle Buehler  July 2015

#retailer2015 @eretailer

Page 16: Online Retailer Doyle Buehler  July 2015

www.thedigitaldelusion.com/infographics

Page 17: Online Retailer Doyle Buehler  July 2015

#retailer2015 @eretailer

Page 18: Online Retailer Doyle Buehler  July 2015
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Page 21: Online Retailer Doyle Buehler  July 2015
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Page 24: Online Retailer Doyle Buehler  July 2015

A Picture Is Worth 1.3 Billion Users

Page 25: Online Retailer Doyle Buehler  July 2015
Page 26: Online Retailer Doyle Buehler  July 2015
Page 27: Online Retailer Doyle Buehler  July 2015
Page 28: Online Retailer Doyle Buehler  July 2015

#retailer2015 @eretailer@doylebuehler

Page 29: Online Retailer Doyle Buehler  July 2015

What Channels Are You Going To CHOOSE TO Maximise Your Social Media Activity?

#1: ______________________#2: ______________________

#retailer2015 @eretailer

Page 30: Online Retailer Doyle Buehler  July 2015

#retailer2015 @eretailer

Page 31: Online Retailer Doyle Buehler  July 2015

Content – What to “Say” On Social• Your “VOICE”• From Content Plan?• To Whom? Persona• Are you delivering your

value?• What do they WANT to

HEAR?• What Does Your Content

LOOK Like?

Page 32: Online Retailer Doyle Buehler  July 2015
Page 33: Online Retailer Doyle Buehler  July 2015

Defining Your Audience

Page 34: Online Retailer Doyle Buehler  July 2015

@doylebuehler #retailer2015 @eretailer

Page 35: Online Retailer Doyle Buehler  July 2015
Page 36: Online Retailer Doyle Buehler  July 2015
Page 37: Online Retailer Doyle Buehler  July 2015
Page 38: Online Retailer Doyle Buehler  July 2015
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Page 41: Online Retailer Doyle Buehler  July 2015
Page 42: Online Retailer Doyle Buehler  July 2015

#retailer2015 @eretailer

Page 43: Online Retailer Doyle Buehler  July 2015

PerformanceYou Can’t Measure

What You Can’t See?

#retailer2015 @eretailer

Page 44: Online Retailer Doyle Buehler  July 2015

Performance• Baseline – take one – use

Google Analytics & Insights• Objectives – what are they• Optimisation – yes, back

and forth• KPIs – what are you

measuring• ROI – What is it, how?

Page 45: Online Retailer Doyle Buehler  July 2015
Page 46: Online Retailer Doyle Buehler  July 2015
Page 47: Online Retailer Doyle Buehler  July 2015

#retailer2015 @eretailer

Page 48: Online Retailer Doyle Buehler  July 2015

INFLUENCE To ACTION• Move your “audience” to your own lists and

own pages.• Not just about “engagement”• About INFLUENCE• WIIFM?• NOT just about “Likes”

Page 49: Online Retailer Doyle Buehler  July 2015

Management Tools• Schedule Posts – Bufferapp; Hootsuite• Use your relevant Keywords• Follow Your Influencers & Their

Followers • Brand Your Own Content

– Websites– Logos– How Can They FIND you after the fact

#retailer2015 @eretailer

Page 50: Online Retailer Doyle Buehler  July 2015

#retailer2015 @eretailer

Page 51: Online Retailer Doyle Buehler  July 2015
Page 52: Online Retailer Doyle Buehler  July 2015

Find Your Influencers

Page 53: Online Retailer Doyle Buehler  July 2015

Reciprocate

Page 54: Online Retailer Doyle Buehler  July 2015

Better Than Sliced bread?

Create 1% of your own Content

Copy & Share 9% [Content] of Your Influencers

90%? Join the conversation – share others, discuss, comment

The ‘Magical’ 90/9/1 Social Media Sharing Ratio

#retailer2015 @eretailer

Page 55: Online Retailer Doyle Buehler  July 2015

Hack The #Hashtag

Use 1-2 on Twitter & Facebook25-30 in Instagram

Research: http://www.tagsforlikes.com/

#hashtagsforlikes

#love #TagsForLikes.com #TagsForLikesApp #TFLers #tweegram #photooftheday #20likes #amazing #smile #follow4follow #like4like #look #instalike #igers #picoftheday #food #instadaily #instafollow #followme #girl #iphoneonly #instagood #bestoftheday #instacool #instago #all_shots #follow #webstagram #colorful #style #swag

Page 56: Online Retailer Doyle Buehler  July 2015

#retailer2015 @eretailer

Page 57: Online Retailer Doyle Buehler  July 2015

Last Words On Social?• Not just about “you” and your posts. “Check your

ego at the door”• The most successful people on social are those who

provide limitless value to others – help, share, ideas, feedback

• Not a popularity contest• It’s about YOUR COMMUNITY – and constantly

sharing for others

Page 58: Online Retailer Doyle Buehler  July 2015
Page 59: Online Retailer Doyle Buehler  July 2015
Page 60: Online Retailer Doyle Buehler  July 2015

Your Social Media Leadership Challenge

Page 61: Online Retailer Doyle Buehler  July 2015
Page 62: Online Retailer Doyle Buehler  July 2015

Trust The Process

Page 63: Online Retailer Doyle Buehler  July 2015

Questions?

Email [email protected] @doylebuehler #retailer2015 @eretailer

Page 64: Online Retailer Doyle Buehler  July 2015

I’m Giving Away A Paperback Copy of My Book on Digital Leadership - “The Digital Delusion: How To Overcome The Misguidance & Misinformation Online”

For the BEST Question OR Your BIGGEST Challenge of Online

Just Tweet! @doylebuehler #ownonline

Page 65: Online Retailer Doyle Buehler  July 2015
Page 66: Online Retailer Doyle Buehler  July 2015

Online Resources, Checklists & Ideaswww.thedigitaldelusion.com/onlineretailer

Slide Deck on Slideshare.netbit.ly/doylebuehler18

Join The Online Inner Circle Facebook Group: https://www.facebook.com/groups/onlineinnercircle

#retailer2015 @eretailer

Page 67: Online Retailer Doyle Buehler  July 2015
Page 68: Online Retailer Doyle Buehler  July 2015

http://www.linkedin.com/in/doylebuehler

https://www.facebook.com/doyle.buehler

http://www.twitter.com/doylebuehler

http://www.instagram.com/doylebuehler

http://www.youtube.com/user/doylebuehler

Please Find & Follow Me On Social

Page 69: Online Retailer Doyle Buehler  July 2015
Page 70: Online Retailer Doyle Buehler  July 2015

HOT SeatWhat Is Your

Experience With “Social Media”?

What Has Happened To You?

Email [email protected]