This pamphlet is for those who don't yet have a Rav-Kav

From Friday, March 7 20145 Adar II

Only Rav-Kav

Dear Travelers,From Friday, March 7 2014 (5 Adar II),

transfer fares in Jerusalem will only be possible through the Rav-Kav.

Paper travel tickets will permit one trip only, without the possibility of transferring between the different modes

of transportation.If you still don't have a Rav-Kav -

now is the time to get one!

Rav-Kav: Israel's travel card, both smart and convenient!

Rav-Kav is a "smart card" which you may load with a travel fare contract*. The smart chip in the card will adjust the price of fares to the personal data and will provide you with the discounts

you are entitled to.

Free transfer between most modes of transportation in the Jerusalem area will be possible only through the Rav-Kav, and is valid for 90 minutes from the time of initial validation.

Please note! The Rav-Kav is a personal card and is not transferable.

The Rav-Kav may be reloaded; it does not have to be replaced. Loaded appropriately, you may use it for all modes of public

transportation in Israel.

*What is a fare contract?

A fare contract is the content loaded into the smart card: a one-time fare,

a multiple-entry ticket or Chofshi Chodshi contract

One out of three:Which type of card is best for you?

You have a choice of three types of travel cards:Personal Rav-Kav - the smartest card in townThe most recommended and worthwhile choice for travelers who use public transportation• A personal card issued free of charge, which may not be transferred and

which may be reloaded.• Loading options: Chofshi Chodshi, multiple-entry tickets or one-time fares.• Includes your personal particulars - name, ID number, photograph and

eligibility for discounts (senior citizen, student, youth, National Insurance Institute eligibility).

• Lost your card? Please visit the service station of the operator from whom you acquired your fare contract in order to be issued a new card which will reinstate the balance and data.

You may acquire a Rav-Kav at the issuing stations of the public transportation operators in Jerusalem which are located across the city

Anonymous Rav-Kav - without identifiable information• An anonymous smart card issued for a one-time payment of 5.00 NIS.• Loading options: A multiple-entry ticket granting a 20% discount, or a one-

time fare.• A Chofshi-Chodshi contract may not be loaded.• Unlimited reloading.• Since identifiable information is not included, there is no eligibility for

discounts.• In case of loss, unused fares cannot be refunded.

An anonymous Rav-Kav may be purchased in buses and at the Egged public ticketing offices in the Jerusalem Central Bus Station or through information representatives operating throughout Jerusalem

A paper ticket - for a one-time ride• A paper ticket allows you a one-time ride only.• From Friday, March 7 2014 (5 Adar II), the ticket will be valid for only a

single ride, without the possibility of transferring (within 90 minutes) between the different modes of transportation.

The ticket may be purchased in buses and through ticket-issuing machines at the Light Rail stations

How can you get the Rav-Kav that suits your needs?

Personal Rav-Kav - the smartest card in town1. Bring along your ID card or passport.

If you are eligible for a discount* - you must present the appropriate document.

2. Visit one of the issuing stations for the public transportation operators located across the city. (A list of issuing stations appears on the back of the pamphlet.)

3. Fill in your personal information in the registration form. (To save time, you may download the form at egged.co.il and come with a pre-filled form.)

4. Have photograph taken at the issuing station.

5. And....start enjoying your new personal Rav-Kav card! Please note - the card is for personal use only and is not transferable.

6. Load the Rav-Kav based on the appropriate travel fare contract (Chofshi Chodshi, multiple-entry ticket or a one-time fare).

7. Enjoy the ride....and reload as needed!

Anonymous Rav-Kav - without identifiable information1. Purchase the Rav-Kav from the bus

driver or at sales points located across the city for a one-time cost of NIS 5.00.

2. Acquire your new anonymous Rav-Kav.3. Load the Rav-Kav with a multiple-entry

ticket granting a 20% discount, or a one-time fare.

4. Enjoy the ride....and reload as needed!

You may reload your personal or anonymous Rav-Kav in the following ways:By cash - In every bus, at the Egged public ticketing offices in the Central Bus Station in Jerusalem and through the ticket machines at the Light Rail stations.

By credit card - At the Egged public stations at the Central Bus Station in Jerusalem and at the ticket machines at the Light Rail stations.

When, where, what, how much and how?

How is a Rav-Kav issued for children?A child (up until the age of 16) must come accompanied by a parent to one of the issuing stations, fill in the appropriate form and take a photograph. The identity card of the parent must be brought to the station, along with the ID attachment (showing the particulars of the child).

Until when is the Rav-Kav card

valid?The Rav-Kav (both personal or anonymous) is valid and may be reloaded for a period of 8 years from the time of issue, after which a new card must be issued.

What is the valid period of eligibility for discounts on a personal Rav-Kav?Eligibility for discounts on a personal Rav-Kav expires based on the personal data of the card owner, at which point the card reverts to being a regular Rav-Kav. (For example, at the end of 12th grade or the academic year.)

Which documents should I bring

to be issued a personal Rav-Kav?• Please bring your ID card or passport.• Fill in the form requesting issue of a

smart card.• The form may be downloaded in

advance at the Egged site (egged.co.il) and brought pre-filled to the issuing station.

• Eligibility for discounts - documentation confirming eligibility must be presented: students - a valid student certificate + confirmation from the study institute; senor citizen - ID card; youth - ID card of a parent including the ID attachment showing the registered particulars of the child; National Insurance Institute eligibility - confirmation of eligibility.

Your personal Rav-Kav will be issued to you on the spot.

Questions and Answers

* Are you eligible for a discount?

The card will provide you with the discount automatically with each additional reload. To get

the discount you must submit the appropriate documents regarding your eligibility when the

Rav-Kav is being issued: students - a valid student certificate + confirmation from the study institute; senor citizen - ID card; youth - ID card of a parent

including the attachment in which the child is registered; National Insurance Institute eligibility -

confirmation of eligibility.

'

Ongoing use of the Rav-Kav

Where and how is the Rav-Kav

loaded?You may reload your personal or anonymous Rav-Kav By cash - In every bus, at the Egged public ticketing offices at the Central Bus Station in Jerusalem and through the ticket machines at the Light Rail stations. By credit card - At the Egged public ticketing offices at the Central Bus Station in Jerusalem and through the ticket machines at the Light Rail stations.

Will I be able to load my Rav-Kav

card for just a one-time ride?From Friday, March 7 2014, you may load the Rav-Kav card with a minimum of two rides.

Who should I contact in case of a defect in or loss / theft of my personal Rav-Kav card?You should contact the service station of the public transportation operator which issued your personal Rav-Kav card or contact any service station of the various public transportation operators in order to get a new personal Rav-Kav issued. To restore the fare contract, separately contact the service stations of the operators from which you purchased the fare contract. For example: to restore the fare contract purchased at a Light Rail ticket machine, please contact the CityPass service center.

I loaded my Rav-Kav at the Light Rail ticket machine. Is it valid for use in buses too?The fare is valid for most modes of public transportation in Jerusalem - in buses and the Light Rail.

Who is eligible for discounts?• Youth (till the age of 18 or completion of

12th grade, whichever is later).• A student up until the end of the

academic year.• A senior citizen (women from the age of

60 and men from the age of 65).• A person declared eligible by the National

Insurance Institute.When the period of eligibility comes to an end, the rides loaded to the Rav-Kav may not be used. Please apply to the appropriate operator to receive a refund.

I am old enough to be eligible for the senior citizen discount. How can I exercise my rights?To have your user profile changed, please visit the service station of the public transportation operator which issued you the card, bringing your ID card with you

Questions and AnswersEveryone is in a hurry to get

to their destination....

In the Light RailAlighting passengers firstBoarding passengers next

Travel smart. Get there quick.

Every ride must be validated*• In buses - next to the driver• In the Light Rail - at the validation machines upon boarding the Light Rail*Validation - to pass the Rav-Kav card / paper ticket across / through the validation machine.

Everyone is in a hurry to get to their destination....

In the Light RailAlighting passengers firstBoarding passengers next

Travel smart. Get there quick.

During the month of March Rav-Kav issue stations will be reinforcedFor further information and a list of additional issuing stations

please dial:

073-2331400

This pamphlet is for those who don't yet have a Rav-Kav

For further information

Fixed stations of issue a personal Rav-Kav

Information representatives operating throughout Jerusalem

Call-Kav Helpdesk *8787

The community council near your place of residence

jet.gov.il / citypass.co.il / egged.co.il / egged-taavura.co.il

Jerusalem, the Central Bus Station opposite Platform 22; Sun-Thurs 7:00-19:00, Fri and Eves of Holidays 7:00-13:00Jerusalem, the Rav Shefa Mall, Fl. 2; Sun-Thurs 8:30-20:30, Fri and Eves of Holidays 8:00-12:00Jerusalem, Givat Massuah- Egged Terminal; Sun-Thurs 8:30-16:45

Egged:

Jerusalem, Binyan Clal, 97 Jaffa Street; Sun-Thurs 9:00-17:00, Fri and Eves of Holidays 9:00-13:00

CityPass:

Egged Taavura: Mevaseret - Harel Mall Photo Tzamtzam; Sun-Thurs 9:30-20:30, Fri and Eves of Holidays 9:30-13:00

Givat Ze'ev, 10 Kidron, Tza'atzuei Roni; Sun-Thurs 7:30-18:00, Fri and Eves of Holidays 7:30-14:00, Sat night: after Shabbat to 22:00

Ma'ale Adumim, municipality office at Kikar Kedem; Sun, Wed 19:00-14:30. Mon, Tues, Thurs 9:00-17:00, Fri and Eves of Holidays 9:00-13:00