#oowbr - get more from the cloud with acs, fernando oliveira e marcio mesti

Confidential – Oracle Internal/Restricted/Highly RestrictedCopyright © 2016, Oracle and/or its affiliates. All rights reserved. |

June 28 – 30, 2016São Paulo

OpenWorld LAD 2016

Fernando OliveiraDirector Solution ArchitectMarcio MestiSolution ArchitectOracle Advanced Support - ACSJune 30, 2016

Get More from the Cloud with ACS

Understainding Cloud


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What is Cloud Computing?Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (servers, networks, storage, applications, and services) that can be rapidly provisioned and released with minimal effort

Service Models Deployment ModelsCloud Characteristics

Cloud @ Customer

SaaS

PaaS

IaaS

Public

Private

Hybrid

Resources On-demand

Rapid Elasticity

Personalized & Tailored

Measured Service

Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |

83%

Diverse Strategies on the Journey to Cloud

Want to work with incumbent providers to carry current operations to the cloud

Of all Cloud adopters have a hybrid strategy

Expect Cloud to have a positive impact on revenue growth for their companies

Have no Cloud strategy (does not mean they aren’t using cloud services)

5

64%

53%

32%Sources: CloudView Survey, IDC 2014, Sponsored Business Value Extension to CloudView Survey, IDC 2014

ACS can help customers to

take advantage of

Cloud computing.

Every step of the way


Cloud is Good. But Customers Worry

6

Advantages• Lower IT cost• Increased business agility• Less complexity• Greater flexibility• Data center or IT consolidation• Improving time to market

Challenges• Security threats• Regulatory / compliance issues• Lack of data control• Business disruptions• Unstable Performance• Gaps in integration and

interoperability of on-premise and cloud

• Unidentified risksMore Cloud Information in the Oracle Cloud Service Brief

“A move to Cloud based services (private or public) does not remove the need to consider and design an effective support and operations model”

John Windebank, Director, Oracle ACS

?√

http://www.oracle.com/us/solutions/cloud/oracle-cloud-brief-2565474.pdf


5x2010

$77 Billion

2016

$210 Billion

Overall cloud computing growth rate is 5x more than the overall IT growth rate

CLOUDGROWTH

PUBLIC CLOUD Services Market

Sources: Gartner (2013) via Forbes.com | Novelaspect.com

Cloud Types



Application

Platform

Customizations

Application

Customizations Customizations

Con

sum

er Con

sum

er

Ser

vice

Pro

vide

r

Ser

vice

Pro

vide

r

Service Types: IaaS, PaaS, SaaS

IaaS Cloud

SaaS CloudPaaS Cloud

IT Professional Developer Business End User

Different Users

ConsolidationCost Savings

App DevelopmentFocus

New CapabilitySpeed

KeyDriver


Application

Platform

Customizations

Con

sum

erS

ervi

ceP

rovi

der

IT Professional

ConsolidationCost Savings

KeyDriver

Service Type: IaaS

COMPUTE STORAGE NETWORKINGIaaS

Oracle ACSFor IaaS

Design

Build

Migrate

Maintain

Optimize


Customizations

Application

Con

sum

erS

ervi

ceP

rovi

der

Service Type: PaaS

Developer

App DevelopmentFocus

KeyDriver

DATAMGMT APP DEV INTEGRATION SECURITY ANALYTICS CONTENT &

PROCESSPaaS

Oracle ACSFor PaaS

Design

Build

Migrate

Maintain

Optimize



Service Type: PaaS

Integration

Business Intelligence Process

Mobile

Documents

Java Developer

Line

of B

usin

ess

Use

rIT

/Dev

elop

er

Database

Compute Storage Messaging

Social

Identity Systems Monitoring & Analytics

Big Data


Benefits of PaaSWhy Do They Love PaaS?

Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 14

Oracle Database Cloud ServiceAutomated Infrastructure and Database Administration

Robust automation reduces administrative time and promotes standardization improving manageability and availability

Compute ShapeCPU and Memory On-Demand

Block and Object StorageUpsize, add archives all with encryption

Upgrade and PatchUpgrade automation

11g 12c

Point-in-time RecoveryRecover from human error

Point-to-point NetworkingOpen just the ports you need

Service IntegrationAdd PaaS offerings when Needed


What is Oracle Java Cloud Service (JCS)?Robust PaaS for WebLogic Server in the cloud

15

JAVA CLOUD SERVICE

What it offers• Robust PaaS for Java EE,

integrated with database and IaaS• Includes advanced cloud tooling for

complete application lifecycle

Benefits

PROVISION FASTER

LOWERTCO

$

ZEROCOMMANDS

>_

FEWERCLICKS

Database

Compute

Storage

Key component of Java development and test

Fast environment provisioning

CI/CD environments on demand

Full-featured WebLogic Server 12c or 11g

Clustering, high availability, scaling

Full portability, on-premises to cloud

Features• Exactly the same experience as

Oracle Cloud• Very easy way for LOB user to

deploy and configure WLS


Oracle Integration Cloud Service (ICS)• What it Does

– Designed for SaaS– Integrates applications across clouds and on-premises

• Key Features– Easy to use for LOB/Apps IT and IT developed integration– Prebuilt integrations for common scenarios– Recommendations to guide mapping– Automated provisioning, back-up, patch updates, and upgrades– Rich Library of adapters/APIs for Oracle and third party applications – Secure On-premise integration using lightweight agent

• Benefits– Faster integration of applications– Increased business agility– Lower cost of ownership

Oracle Applications, SAP, customer, legacy…

ON PREMISES

Third party

SalesforceOracle SaaS Applications

Oracle Cloud Machine

OracleIntegration Cloud Service

Sales Cloud

Service CloudRightNow

MarketingCloud

HCMCloud

TaleoService


Database backup management across clouds

17

Backup to Disk / TapeLocal

Backup to Oracle Cloud

SBT_Tape protocol

1

a

b

Recover from Cloud backup2

Provisionfrom Backup

4

Customer Datacenter

ORACLE Cloud

Backup to ZDLRA

Provisionfrom Cloud Backup

3

On-Premise Database


Customizations

Con

sum

erS

ervi

ceP

rovi

der

New CapabilitySpeed

KeyDriver

Business End User

Service Type: SaaS


DATAMGMT APP DEV INTEGRATION SECURITY ANALYTICS CONTENT &

PROCESSPaaS

ERP HR CX EPM ANALYTICS SCM INDUSTRYSaaS

Oracle ACSFor SaaS

Plan & Design Build &

DeploySupport & Maintain

Optimize & Modernize


Deployment Models: Public, Private, Hybrid

Private Cloud Public CloudHybrid Cloud

• OpEx• Outsourced services

• CapEx & OpEx• Control & visibility

• Cloudbursting – overdraft for peak loads

• Dev/Test & production• B2B integration

Exclusive Shared by multiple organizations


Oracle Cloud Computing StrategyComplete Solutions, Complete Choice

Private Cloud Public Cloud

SaaS

PaaS

IaaS

SaaS

PaaS

IaaSHybrid Cloud• Management• Security• Integration


Simplify the Journey to CloudManage Hybrid Cloud As One

Optimize Control Transform

Private Cloud & On-Premises IT

100% reuse: One solution, same skillsets, same setup

Public Cloud Hybrid Cloud

Oracle Confidential – Internal 21


Hybrid Cloud ManagementUpgrade, Move and Manage Through a Single Pane of Glass

Oracle Confidential – Internal/Restricted/Highly Restricted

22

On-Premises & Private CloudOracle Cloud

(Database & Java Cloud Services)

Move database and applicationswith the push of a button

Monitor and control viasingle pane of glass

Same tool, same skillsets Faster, easier, lower cost, lower risk

Manage lifecycle including provisioning, compliance and patching


Oracle Database as a ServiceEasy Migration to the Cloud

23

On PremisesTraditional

Deployment or Private Cloud

Oracle Cloud

Deploy Anywhere

Same Architecture

Same Standards

Same Products

Transparently move workloads between on-premises and public cloud


Databases across hybrid cloudClone Database from Cloud and to Cloud

Cloud-Based Container DatabaseOn-Premises Container Database

Pricing RetailPricingCloud

Pricing (Dev2)

Pricing (Dev1)

Private Cloud

ORACLE PublicCloud

CRM


Hybrid Cloud Managing Java – On Premise and Cloud

25

Hybrid Cloud Gateway

ProxyOn-Premise EM OMS >=12.1.0.5

Hybrid Cloud GatewaySlave in Passive mode

Oracle PaaS Secure

encrypted SSH connection

Hybrid Cloud Agent running on JCS VM Hybrid Cloud Gateway

Slave

Hybrid Cloud GatewayMaster

HTTPS

Data Source

WebLogic Cluster

Managed Svr 2Managed Svr 1

App 1App 2

App 1App 2

Container Database

PDB1 PDB2 …

Data Source

WebLogic Cluster

Managed Svr 2Managed Svr 1

App 1App 2

App 1App 2

Container Database

PDB1 PDB2 …


Planning, Building

Plan and DesignBuild and TestSupport and MaintainOperateOptimize

Developer Support

Cloud Business Help

Desk

Onboarding,Migration

Integration Support

Cloud Optimization

Hybrid Cloud Management

Security BestPractices

Reduce Risk

Accelerate

Optimize


Multiple ScenariosACS Mission Critical Support for The Cloud

27

Oracle Cloud - SaaS Hybrid Cloud

Private CloudProduction

Public Cloud PaaSDev/Test

1 3

• Advanced Database Support• Advanced Monitoring &

Resolution• Single Pane of Glass

Customer SaaSUsers

Functional Service Desk

Oracle SaaS

• Priority Support - SaaS• Cloud Business Help

Desk

Private Cloud

Private IaaS

Private PaaS

4

• Plan & Design• Build & Deploy• Support & Maintain• Optimize & Modernize

Oracle Cloud - PaaS / IaaS

2

Customer SaaSUsers

Functional Help Desk

Oracle PaaS/IaaS

• Priority Support – PaaS• Migration• Support Dev/Test &

integration


Oracle Cloud Support OptionsCustomer success options built upon Cloud Support

Service Feature Cloud Support Cloud Priority Support

Cloud Business Help Desk

Support Service Pricing Included with SaaS Fees 12% Uplift * 25% Uplift **Users Covered by the Support Offering Designated Superusers Designated Superusers All End-Users & AdminsResolution of Technical Support Requests (SRs) My Oracle Support (MOS) – Including MOS Portal & MOS Notes Cloud Operations Support – Including Patching and Updates Named Technical Account Manager Prioritized Service Request (SR) Handling Account Progress Conferences and Periodic Incident Reviews Personalized Support from an Assigned Service Desk Team Resolution of Functional, “How To”, and User Access Issues Limited Limited Dedicated 800# Routed Directly to an Assigned Service Team User-Friendly Service Desk Portal and Online Chat Sessions 30 Minute Critical Incident Response Time and KPI Reporting Tailored Knowledgebase with Customer-Specific Content

* Oracle Cloud Priority Service (OCPS) is priced at 12% of ARR and has a 40K USD minimum

** Oracle Cloud Business Help Desk is priced at 25% of ARR with a 20K USD base fee

28

Good Better Best


Oracle CloudPaaS and IaaS capabilitiesin public cloudor on customerpremises


Same Cloud, On Premisesor in the Oracle Cloud

Enable workload portability between on-premises and cloud using identical environments, toolsets, and APIs

Develop, deploy, and manage Oracle and non-Oracle workloads

Single vendor accountability of cloud across public and on-premises

Run your applications, middleware and databases where you want: in the public cloud or securely behind your firewall

Portability of spend across public and on-premises

Turnkey solution: Oracle Cloud Machine sits behind your firewall, includes hardware and software, and is managed by Oracle Cloud Operations

29

On Premises(Oracle Public

Cloud Machine)

Oracle Cloud


Questions ?

Oracle Confidential - Restricted

#oowbr - get more from the cloud with acs, fernando oliveira e marcio mesti

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