Parts & ServicesMore than technology

OPTIMIZE YOUR BUSINESS...

| KHD HUMBOLDT WEDAG INTERNATIONAL AG02

THE OEM ADVANTAGE FOR OPTIMUM RESULTS

CONTENT

Worldwide Network 03Parts & Products 04Plant Services 06Advisory & Training 16Contact, Imprint 23

KHD offers high quality spare parts, plant optimization, consultation, and training for all KHD supplied equipmentaround the world. As your Original Equipment Manufacturer (OEM), KHD is able to customize parts and services to fit your specific needs. Our continuous research and development ensures that you get the latest technology while maximizing efficiency and availability.

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ONE TEAMONE KHD APPROACH

KHD’s 750 employees worldwide strive to provide the highest quality services and products. Our local Customer Service Centers (CSCs) provide a convenient frontline of support, backed by KHD‘s Group Support Center in Cologne.

ATLANTA

BELO HORIZONTE

COLOGNE

MOSCOW

BEIJING

NEW DELHI

WORLD WIDE NETWORK |

Group Support Center

Customer Service Centers

Service Point

DESSAU

JOHANNESBURG

JEDDAH

ISTANBUL

KUALA LUMPUR

| KHD HUMBOLDT WEDAG INTERNATIONAL AG04

PARTS & PRODUCTS

»KHD is the right source for all of your spare parts.«

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HIGH QUALITY PARTS FROM THE RIGHT SOURCE

As your OEM, KHD is uniquely equipped to provide accurate, high quality spare parts that can be customized to your needs. Our fast and efficient logistics allow for short down times, so you get the right parts at the right time.

Original spare parts for all KHD supplied equipment, regardless

of the installation year and service life

Proprietary designs for replacements, modifications, or upgrades

of non-KHD equipment

Complete history of parts supplied for your equipment and

assistance in keeping your records current

PARTS & PRODUCTS |

| KHD HUMBOLDT WEDAG INTERNATIONAL AG06

PLANT SERVICES

THE COMPLETE RANGE OF SERVICES, ONSITE AND OFFSITE

KHD understands your need for services that enable you to achieve optimum results. Whether you are doing routine maintenance, trying to increase production levels, or reduce emissions, our service team is there to help you – onsite and offsite.

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»We deliver high quality service whenever you need it.«

PLANT SERVICES |

| KHD HUMBOLDT WEDAG INTERNATIONAL AG08

KHD offers complete roller refurbishment at KHD certified workshops in India and Germany. We are also increasing our onsite welding capacity.

ROLLER PRESS REFURBISHMENT

Inspection and evaluation of the roller surface

Roller surface maintenance, including routine profile

welding for welded roller surfaces

Repair welding of breakouts on both

welded and stud surfaces

Complete regeneration of welded roller surface

Inspection and observation of the hydraulic system

Gap control sensor inspection

Inspection of roller bearings: check for oil leakage,

vibration, and analysis of problems

Drive inspection: checking of gearbox, oil cooling station,

cardan shaft, and safe-set/fluid coupling

Bandage exchange

Shrink fitting

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HYDRAULIC INSPECTION KHD offers inspections and troubleshooting for all KHD supplied hydraulic systems, including recommendations for improved future operation.

Oil quality check

Pump condition check – for oil leak, etc.

Girth gear and pinion inspection

Control unit check and software updates

Recommendation of necessary maintenance steps

Reset point and operation parameters for the

Programmable Logic Controller (PLC)

PLANT SERVICES |

| KHD HUMBOLDT WEDAG INTERNATIONAL AG10

SCANEX®, our infra-red

kiln shell scanner provides

additional kiln information

to ensure reliable kiln

operation

More than 150 SCANEX® systems worldwide

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INSTRUMENTATION & AUTOMATION KHD offers a wide range of software and instruments to monitor processes within the plant and control product quality.

Flexible and user friendly software solutions

Available for plant upgrades as well as for

new plants

Reduces maintenance and energy costs

Monitors and regulates plant activity to meet

strict environmental regulations

Optimizes use of raw materials and interme-

diate products

Assures quality

ROMIX ®Product Family

ROMIX-S

Sampling

ROMIX-T

Sample Transport

ROMIX-P

Sample Preparation

ROMIX-A

Sample Analysis

ROMIX-C

Quality Control

ROMIX-Q

Quality Management

PLANT SERVICES |

| KHD HUMBOLDT WEDAG INTERNATIONAL AG12

KHD provides hot kiln alignments as well as mechanical inspections to ensure a life-time of operational reliability.

KILN INSPECTION

HOT KILN ALIGNMENT

Geometric Axis Survey: theoretical calculation of the center axis of the

kiln, and the position of the roller station

Kiln bearing inspection and adjustment

Girth gear and pinion inspection

Inspection of tire and support roller

Inspection of the condition of the kiln shell

Inspection of the kiln‘s thrust system (hydraulics)

MECHANICAL INSPECTION

Inspection and vibration measurements of the kiln drive, including main

drive, girth gear, and pinion

Inlet and outlet seal inspection

Inspection of supporting rollers and tires, including the contact area between

tire and roller surface

Inspection of the thrust roller settings

Observation and measurement of tire slip

Inspection of the supporting roller shaft and bearing condition

The customer is supplied with a full set of documentation listing all measurements

taken, along with adjustment recommendations and supervision

of those adjustments, followed by resurveying

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Thermal imaging of the preheater and kiln can be used to establish the contact pattern between the girth gear and pinion during operation, as well as to identify cold spots where falseair may be entering the system.

THERMOGRAPHIC ASSESSMENT OF PYRO EQUIPMENT

Identification of hot and cold spots

Predict refractory problems

Detect material accumulation

Detect girth gear issues

PLANT SERVICES |

| KHD HUMBOLDT WEDAG INTERNATIONAL AG14

3D SCANNING SERVICESMost cement plants undergo several layout changes over the course of many years of operation, e.g. modification of ducting, installation of additional equipment, electrical cables, air pipes, etc. However, these changes are rarely recorded in plant layout drawings. Using 3D photography, we can measure between any two points in the building and generate a full set of up-to-date layout drawings for the plant.

Predict potential problems fitting new equipment

to old equipment

Reduce project costs by having a complete

set of accurate dimensions

Predict where potential extra costs may occur

Can be completed in a single plant visit

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CLEAN TECHNOLOGY KHD is a key player and pioneer in the development of environmentally friendly technology. In light of increasingly strict emission regulations and rising fuel prices, our clean technology solutions present our customers with a real competitive advantage.

Complete plant modernization with respect

to emission regulations

Leading alternative fuels solutions optimized

for your input material

Advice on suitable additives to reduce

emissions during the combustion process

PLANT SERVICES |

| KHD HUMBOLDT WEDAG INTERNATIONAL AG16

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ADVISORY & TRAININGSERVICES

KHD IS YOUR PARTNER FOR AUDITS, TRAININGS, AND TECHNICAL ASSISTANCE

We share our knowledge from more than 150 years in the cement industry to help your employees increase plant efficiency. Our auditors systematically identify weak spots in processes, machinery or products and provide customized proposals for improvement. In addition, KHD offers classroom training on the topics of process, maintenance, and operation of the complete cement plant, ranging from raw material to packaging. Using our SIMULEX® simulation software, remote training can take place anywhere where there is an internet connection.

ADVISORY & TRAINING SERVICES |

| KHD HUMBOLDT WEDAG INTERNATIONAL AG18

AUDITS

PROCESS AUDITS

Collection of current operation data

Onsite measurements

Onsite inspection and evaluation of existing running condition

Collection of long-term operation data for the evaluation of process reliability

Auditing of operation people (long-term)

MECHANICAL AUDIT –

EVALUATION OF THE OPERATION OF KEY EQUIPMENT

Collection of actual equipment fault and damage reports

Detailed field inspection of key equipment

Auditing of maintenance procedures as well as actual maintenance work

Auditing responsible maintenance people

PRODUCT QUALITY AUDIT –

STATUS EVALUATION OF EXISTING PRODUCT QUALITY

Collection of quality reports and analysis of data

Inspection of sampling, preparation and analysis of the different materials

Reporting and quality management

AUTOMATION AUDIT

Field instrumentation (I & E)

Interlockings

Expert systems (PRODUX®, SCANEX®, ROLCOX®)

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AUDIT REPORTS AND RESULTSOur audit reports give you the status of your plant and/ or individual plant section, depending on the focus area (process, mechanical, etc.). Furthermore, our customized proposals include recommendations for, both, short and long term improvement with regard to efficiency and reliability, as well as recommendations for future upgrades and spare parts to optimize plant operation.

KNOWLEDGE SHARING At the end of an audit, KHD technicians share individual procedures for executing the audits as well as our knowledge of creating audit reports, enabling your staff to conduct future audits by themselves.

ADVISORY & TRAINING |

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TRAINING & ASSISTANCEKHD offers practical and theoretical training on the topics of process, mainte-nance, and operation of the complete cement plant, ranging from raw material to packaging. Training can take place in a classroom or remotely using our simulation software, such as our top- of-the-line SIMULEX® Software. Remote training can take place anywhere where there is an internet connection.

| KHD HUMBOLDT WEDAG INTERNATIONAL AG

CUSTOMER WORKSHOPS

Covers all KHD core equipment

Located at the plant site

Lasts approximately 2 to 3 days

PROCESS TRAINING

For experienced and new personnel

TECHNICAL ASSISTANCE

Expertly trained KHD technicians are

proficient in all KHD products and

processes, and have direct access

to KHD’s product design team.

We offer onsite advisory services

regarding new installations, special

maintenance practices, etc.

REMOTE PROCESS CONTROL

Remote support for plant operation

Improvement of plant operation

Trouble shooting support

21ADVISORY & TRAINING |

| KHD HUMBOLDT WEDAG INTERNATIONAL AG22

GROUP SUPPORT CENTER

KHD Humboldt Wedag International AGColonia-Allee 351067 CologneGermanyTel: +49 221 6504 0info@khd.com

CUSTOMER SERVICE CENTERS

CSC AmericasGeorgia, USAHumboldt Wedag Inc.400 Technology ParkwayNorcross, Georgia 30092, USATel: +1 770 810 7300

CSC Asia PacificBejing, ChinaKHD Humboldt Wedag MachineryEquipment (Beijing) Co. LtdCITIC Building, 25A19 Jianguomenwai StreetBeijing, China 100004Tel: +86 10 6500 4101

CSC IndiaNew Delhi, IndiaHumboldt Wedag India Pvt. LtdA – 36, Mehtab HouseMohan Co-operative Industrial EstateMathura Road New Delhi, 110044, IndiaTel: + 91 11 4210 1100

CSC Russia/CISMoscow, RussiaOOO KHD Humboldt EngineeringMjasnizkaja ul., 24/7, Office 108Moscow 101000, RussiaTel: +7 495 623 3480

Dessau, GermanyZAB Zementanlagenbau GmbHBrauereistr: 1306847 Dessau-RosslauTel: +49 340 5029 0

SERVICE POINTS

Service Point Belo Horizonte, BrasilRua Antonio de Albuquerque, 1569º andar - Sala # 908 – FuncionáriosBelo Horizonte - MG30112-010 - BrasilTel: +55 31 3658

Service Point Kuala Lumpur, MalaysiaEtiqa Twins,Suite 25, Level 25, Tower 25,No.11, Jalan Pinang, 50450,Kuala LumpurMalaysia

Service Point Jeddah, Saudi ArabiaP.O. Box 380Jeddah 21411Kingdom of Saudi ArabiaTel: +966 2 671 7121

Service Point Johannesburg, South Africa 31 Isando RoadIsando, JohannesburgSouth AfricaTel: +27 119 292911

Service Point Istanbul, TurkeyWindowest TowerEski Büyükdere Cad. No: 26Kat. 6 Ofis No: 614, Maslak, Istanbul, TurkeyTel: +90 212 999 37 82

KHD HUMBOLDT WEDAG WORLDWIDE NETWORK

For more information on our Spare Parts and Service offerings, please contact your local Customer Service Center.

IMPRINT

PublisherKHD Humboldt Wedag International AGColonia-Allee 351067 CologneGermanyTel: +49 221 6504 0E-Mail: info@khd.comwww.khd.com

FOR FAST SUPPORT, CALL US!

KHD Humboldt Wedag International AG

Colonia-Allee 3

51067 Cologne

Germany

...AND MUCH MORE.