oracle: customer is the hub

Customer Is The Hub Final Destination… How What When

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6/3/2011 Andy Mitchell from Oracle presented at MassTLC's Sales Enablement Summit; Increasing Volume, Velocity & Value through Sales Enablement and Alignment

TRANSCRIPT

Customer Is The Hub

Final Destination…

How What When

Then

Now

Integration

Analytics

Access

Make The Customer The Hub

Any Form Factor

Any Time

Context Specific

Access

Historical Trends

Anticipated Events

Actionable

Analytics

One Data Source

Many Tools, One Process

One User Experience

Integration

@jshriber

Transactional

Multi-Channel

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