oscon 2010 - july 21, 2010 open government - san francisco dave geller business analyst - emerging...
TRANSCRIPT
OSCON 2010 - July 21, 2010
Open Government - San Francisco
Dave Geller
Business Analyst - Emerging Technologies
Department of Technology
City and County of San Francisco
Agenda
Origins
Open Source
Open Government
Future Innovation
Origins
311 - CRM Public Launch March 29, 2007
Maturity Reached by May 2008 311 service requests taken for 17 departments Innovation in other areas began to be explored Consultant retirement
Open Source - Lab
6 servers 64 bit dual-quad processors, 32GB RAM, 250GB 2 Windows, 4 Linux
Parallels Virtuozzo Density and price
LAMP Stack RHEL 5.2 Apache 2.2.3 MySQL 5.0.45 PHP 5.2.6
MediaWiki
SugarCRM
Pligg
WordPress
Open Source - Apps
Lessons Learned
Metrics
Hand-offs
Open Government
DataSF
App Showcase
Open Source Software Policy
Open Government - Initiatives
Twitter to 311
Open311
Lessons Learned
Executive Sponsorship
Metrics
Hand-offs
Contracts
Future Innovation
SFAppStore Standing Cloud One click installs
SugarCRM – GSA HR Flex use of SugarCRM
CiviCRM – SFPD First install of CiviCRM
EAS (fka MAD) Authoritative City addressing…stay tuned
E-Government Enterprise zone Consulting with departments