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Our Core Values: Customers, Relationships & Excellence

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Page 1: Our Core Values: Customers, Relationships & Excellence Diversity.pdf · Our Core Values: Customers, Relationships & Excellence. AGENDA 7:30 Opening Remarks Paris Pavlou 7:40 Welcome

Our Core Values: Customers, Relationships & Excellence

Page 2: Our Core Values: Customers, Relationships & Excellence Diversity.pdf · Our Core Values: Customers, Relationships & Excellence. AGENDA 7:30 Opening Remarks Paris Pavlou 7:40 Welcome
Page 3: Our Core Values: Customers, Relationships & Excellence Diversity.pdf · Our Core Values: Customers, Relationships & Excellence. AGENDA 7:30 Opening Remarks Paris Pavlou 7:40 Welcome

AGENDA

7:30 Opening RemarksParis Pavlou

7:40 Welcome to MMPCMichelle Sourie-Robinson

7:45 Walbridge-Building Diversity John Rakolta Jr. Jackie Jackson

8:00 Performance & ExpectationsReggie Humphrey

8:10 Awards & Recognition

8:35 Q&A/Closing Remarks

Page 4: Our Core Values: Customers, Relationships & Excellence Diversity.pdf · Our Core Values: Customers, Relationships & Excellence. AGENDA 7:30 Opening Remarks Paris Pavlou 7:40 Welcome

E X C I T I N G T I M E S – A N T I C I P A T I O N F O R T H E F U T U R E :T H E F U T U R E I S N O W A T G M

• So Much Change

• New Technology

• Expanded Connectivity

• Choices for Mobility

Page 5: Our Core Values: Customers, Relationships & Excellence Diversity.pdf · Our Core Values: Customers, Relationships & Excellence. AGENDA 7:30 Opening Remarks Paris Pavlou 7:40 Welcome

D I S C I P L I N E D F O C U S O N P R I O R I T I E S G U I D E S O U R E F F O R T S

Page 6: Our Core Values: Customers, Relationships & Excellence Diversity.pdf · Our Core Values: Customers, Relationships & Excellence. AGENDA 7:30 Opening Remarks Paris Pavlou 7:40 Welcome

SD Council

Suppliers & Employees

Dealer Diversity Relations

CommunityCorporate

Diversity & Giving

Advocacy Groups

Customers

Corporate Ambassadors& Product Exposure

Trusted Advisors/Advocates

Scholarships/ team GM Cares/STEMERG’s & Talent Recruitment

Retail & Fleet Sales Opportunities

Building an Ecosystem of Opportunities …..its more than a Supply Chain inclusion program

New SC Solutions & Multi-Industry

Relationships/Benchmarking

Building Relationships

Page 7: Our Core Values: Customers, Relationships & Excellence Diversity.pdf · Our Core Values: Customers, Relationships & Excellence. AGENDA 7:30 Opening Remarks Paris Pavlou 7:40 Welcome

ANNUAL MEETING - MMPC 2018 7

LEVERAGING MMSDC TO HELP YOU MEET YOUR BUSINESS GOALS

MICHELLE SOURIE ROBINSONPresident & CEO

Page 8: Our Core Values: Customers, Relationships & Excellence Diversity.pdf · Our Core Values: Customers, Relationships & Excellence. AGENDA 7:30 Opening Remarks Paris Pavlou 7:40 Welcome

WHO IS MMSDC?

8

• 18 full-time employees

• Based in downtown Detroit with a satellite

office in Grand Rapids

• Operator of Department of Commerce

Michigan MBDA Business Center, including

Advanced Manufacturing Center

• 501(c)(3) organization founded in 1977

• Promotes economic growth of corporate

members AND minority business enterprises

• Largest of 23 regional councils, plus global

satellites in Australia, Canada, China, South

Africa, and the United Kingdom

Page 9: Our Core Values: Customers, Relationships & Excellence Diversity.pdf · Our Core Values: Customers, Relationships & Excellence. AGENDA 7:30 Opening Remarks Paris Pavlou 7:40 Welcome

MISSION

The Michigan Minority Supplier Development Council advances business opportunities for certified minority business enterprises and facilitates connections to fulfill corporate business needs.

9

Page 10: Our Core Values: Customers, Relationships & Excellence Diversity.pdf · Our Core Values: Customers, Relationships & Excellence. AGENDA 7:30 Opening Remarks Paris Pavlou 7:40 Welcome

WHAT WE DO

10

CERTIFY minority-owned

businesses and promote

the value of certification

CONNECT certified

minority business

enterprises with corporate

members

DEVELOP corporate and

MBE stakeholders for

sustainable growth

ADVOCATE for minority

businesses and promote the

value proposition of minority

supplier development

ANNUAL MEETING - MMPC 2018

Page 11: Our Core Values: Customers, Relationships & Excellence Diversity.pdf · Our Core Values: Customers, Relationships & Excellence. AGENDA 7:30 Opening Remarks Paris Pavlou 7:40 Welcome

DEVELOP/CONNECT

ANNUAL MEETING - MMPC 2018 11

CORPORATE AND MBEIC INDUSTRY GROUPS

Corp Groups (based on a specific industry) will work with

the MBEIC Group (based on a specific industry) to identify

buying opportunities, training/development needed.

Page 12: Our Core Values: Customers, Relationships & Excellence Diversity.pdf · Our Core Values: Customers, Relationships & Excellence. AGENDA 7:30 Opening Remarks Paris Pavlou 7:40 Welcome

IMPACT OF ECONOMIC INCLUSION

12

Mega MBEs

create ecosystem

hubs Hubs driven by Mega

MBEs

fuel Class

I-IV MBE Growth

MBE growth fuels minority lifestyle

businesses and the community

benefits

SD programs provide

REAL access and opportunities

Class IV

Manufacturer

Hubs

Construction

IT

Professional

Services

Boutique

ANNUAL MEETING - MMPC 2018

Page 13: Our Core Values: Customers, Relationships & Excellence Diversity.pdf · Our Core Values: Customers, Relationships & Excellence. AGENDA 7:30 Opening Remarks Paris Pavlou 7:40 Welcome

DEVELOP

13

Establish meaningful, game-changing, transparent curriculum for Corporate Members

Launch CEO Roundtable

and continue CPO

Summit

a

Design Executive Summary

& Onboarding Toolkit for C-

Suite and Other

Executives, including

cultural nuances for non-US

based corps

c

Devise Buyer Connection

plan with ISM and other

partners

b

Devise Supplier

Diversity Leader

training and mentoring

program

a

Establish real measures

of program

effectiveness; on site

and post-event surveys,

phone interviews, focus

groups

ed

Page 14: Our Core Values: Customers, Relationships & Excellence Diversity.pdf · Our Core Values: Customers, Relationships & Excellence. AGENDA 7:30 Opening Remarks Paris Pavlou 7:40 Welcome

14

UniTierOne portal for all your Tier 2 reports.

Page 15: Our Core Values: Customers, Relationships & Excellence Diversity.pdf · Our Core Values: Customers, Relationships & Excellence. AGENDA 7:30 Opening Remarks Paris Pavlou 7:40 Welcome

2018 SIGNATURE EVENTS - OVERVIEW

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DATE

LOCATION

HIGHLIGHTS

JUNE 12

COBO CENTER

FLOOR PLAN BY

INDUSTRY GROUP /

HUB

LAKES OF TAYLOR /

TAYLOR MEADOWS

2 COURSES

(5 MINUTES APART)

OCTOBER 9

SUBURBAN SHOWCASE

NEW LOCATION &

NEWLY-BUILT SPACE

REGISTRATION OPENED

MAY 8-10

DECEMBER 2017 DECEMBER 2017 DECEMBER 2017

Page 16: Our Core Values: Customers, Relationships & Excellence Diversity.pdf · Our Core Values: Customers, Relationships & Excellence. AGENDA 7:30 Opening Remarks Paris Pavlou 7:40 Welcome

Why are we here?

• Influence- We are all advocates & decision makers

• Metrics- Everything that is measured….matters!

• Pursuit- World class supplier diversity process

• Accountability- We all own it!

• Communication- Consistent & transparent

• Transformational- Process & Culture

Collaborative efforts lead to collective success!!!

Page 17: Our Core Values: Customers, Relationships & Excellence Diversity.pdf · Our Core Values: Customers, Relationships & Excellence. AGENDA 7:30 Opening Remarks Paris Pavlou 7:40 Welcome

What is the ROI of Supplier Diversity??

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Compliance

Process Benchmarking

Multi-Industry Benchmarking

Domestic & International Supply Base

What drives SD?

What is the value proposition of SD?

❖ Customer differentiator❖ Unique corporate network ❖ Economic impact❖ Community impact

Sustainable Suppliers

Customer Loyalty

Corporate Investment

Cyclical value proposition connecting: --Corporate Purchases--Supplier Employee Salaries & Wages--Consumer Purchases--Corporate Revenue/Profit

Page 18: Our Core Values: Customers, Relationships & Excellence Diversity.pdf · Our Core Values: Customers, Relationships & Excellence. AGENDA 7:30 Opening Remarks Paris Pavlou 7:40 Welcome

GM Supplier Connections

Save The Date!

August 15, 2018

Page 19: Our Core Values: Customers, Relationships & Excellence Diversity.pdf · Our Core Values: Customers, Relationships & Excellence. AGENDA 7:30 Opening Remarks Paris Pavlou 7:40 Welcome

TIER 2

IMPACT

PERFORMANCE

AWARDS

Page 20: Our Core Values: Customers, Relationships & Excellence Diversity.pdf · Our Core Values: Customers, Relationships & Excellence. AGENDA 7:30 Opening Remarks Paris Pavlou 7:40 Welcome

RATIONALE / CRITERIA

3 Categories

2 Categories

1 Category

Top 50 by Spend Category

SILVER

AWARD

PLATINUM

AWARD

DIAMOND

AWARD

GOLD

AWARD

1. Report Compliance2. Top 12 Diversity Spend3. Top 12 Performance to Goal4. Top 12 YOY Performance

Improvement