our middle east trade product · 2021. 1. 21. · customer benefits trade: hapag-lloyd service...
TRANSCRIPT
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Our Middle East Trade Product
January 2021
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With the latest changes to our services between the Middle East / Indian Subcontinent and Europe we are
now offering a further improved coverage of this market.
The network has been designed to offer optimal geographic coverage by offering direct and best in
class connectivity from North Europe, the Mediterranean, the Middle East and Indian Subcontinent.
Our IOS and the new IO3 services provide two weekly direct sailings from North Europe to Red Sea,
Arabian Gulf and Indian West Coast. The services offer calls to all major North European ports. On
route the services make stops at Tangier resp. Algeciras and offer a direct connection from South of
Spain and Morocco. Next to it the ports offer connectivity to other markets such as West Africa.
From the Mediterranean, our GEM and IMX services provide a weekly coverage from Turkey, Greece,
Italy, Spain, France and Egypt. Both services offer a direct weekly call to Hamad.
With the unique IEX service we have opened new doors for our customers to the emerging markets
within the Indian Subcontinent with direct calls at Chennai, Vizag, Krishnapatnam and Cochin.
Moreover, the IEX service will offer an optimized connectivity to and from Bangladesh via Colombo.
To cater to the dynamics of the trade between the Middle East and Indian Subcontinent, we offer a
competitive range of dedicated short sea services in the region.
Via major transhipment hubs we connect outports in North Europe, the Mediterranean, Red Sea and Arab
Gulf to our network. With the various alternative services and routings, we are able to offer you multiple
sailings between strategic ports giving your supply chain the reliability and dependability your cargo
deserves.
Supported by our strong local organization, our strengths in customer service and our long-term
experience in the Middle East we offer you premium services to and from these attractive markets.
Marc-Simon Vick
Sr. Director Trade Management Middle East
Hapag-Lloyd Middle East Trade
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Customer Benefits
Trade:
Hapag-Lloyd service network and interconnectivity caters to the robust and rapidly growing economies in the region
Seamless and efficient transhipment operations in our hubs
Local expertise with a network of offices throughout the Middle East and Indian Subcontinent
Services:
Reliable weekly services connecting Indian Subcontinent, Arabian Gulf and Red Sea ports with competitive transit
times from and to Europe, offering extensive coverage of ports in the region
Increased market coverage and reach with over 12 mainline services calling 18 ports within the Middle East and
Indian Subcontinent
Comprehensive feeder networks in place and operating within the Middle East and within the Indian Subcontinent
Hapag-Lloyd competes on transit time, schedule reliability, customer service and equipment
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Strengths of our Product
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01 Middle East / ISC – North Europe
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General – Middle East & ISC
Seamless and efficient operations in
transhipment hubs
Reliable weekly services with competitive
transit times, offering extensive coverage of
ports in the region
Comprehensive feeder networks in place
and operating within the Middle East and
within the Indian Subcontinent
Quick connection to/from serviceable North
European outports (Scandinavia, Baltic
Region & Ireland)
Our Middle East / ISC – North Europe Product
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Middle East & ISC Port Coverage
Ports served by Hapag-Lloyd
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Key Service Strengths
Improved transit times between North Europe and Red
Sea, Arabian Gulf, Pakistan and India
New Hazira call added in 2021
Connection into various Inland Container Depots (ICDs)
via Mundra or Nhava Sheva
Service options into Pakistan inland locations
Multiple connection options from the Arabian Gulf,
Indian Subcontinent and Red Sea
Preferred service for cargo between Arabian Gulf and
North Europe
Connecting Qatar to and from North Europe
Tangier as main hub in Med from and to North Europe
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Transit Times (in days)
Middle East / ISC – North Europe IOS - Indian Ocean Service
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Key Service Strengths
Leading product between Le Havre and Red Sea, Arabian
Gulf, Pakistan and India
Direct calls at Abu Dhabi and Port Muhammad Bin Qasim
Direct service from Iberia with eastbound call at Algeciras
New direct service to / from Bremerhaven
Connection into various Inland Container Depots (ICDs)
via Mundra or Nhava Sheva
Service options into Pakistan inland locations
Multiple connection options from the Arabian Gulf, Indian
Subcontinent and Red Sea
Fastest service into Southampton from PK and India West
Coast
Connecting Qatar to and from North Europe
Tangier as the main hub in Mediterranean to and from
North Europe
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Transit Times (in days)
Middle East / ISC – North Europe IO3 - Indian Ocean Service 3
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Key Service Strengths
Only dedicated & direct South East India product in
the market
Offering a well-established and competitive connection
to/from Bangladesh
Connecting Baltic and Nordic markets via North
European transshipment ports
Direct product especially interesting for sensitive / high-
value cargo e.g. reefer, special equipment etc.
Multiple feeder options to/from Tuticorin, Haldia and
Calcutta
Middle East / ISC – North Europe
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IEX – S. East India - Europe Express
Transit Times (in days)
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Key Service Strengths
Coverage of North European volumes into Arabian
Gulf locations via Jebel Ali
Transhipment via Jebel Ali to India West Coast &
Pakistan
Connecting Bangladesh with North European base
ports via Singapore
Competitive transit times from Bangladesh into
UK
Middle East / ISC – North Europe
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FE3 – Far East Loop 3
Transit Times (in days)
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Key Service Strengths
Outport links to Aqaba & Yemen via Jeddah
Preferred service for Reefer, Project Cargo & DG-cargo
into Red Sea
Reliable services connecting Bangladesh and North
Europe via Singapore
Middle East / ISC – North Europe
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FE5 – Far East Loop 5
Transit Times (in days)
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02 Middle East / ISC - Mediterranean
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General – Middle East & ISC
Seamless and efficient operations in
transhipment hubs
Reliable weekly services with
competitive transit times, offering
extensive coverage of ports in the
region
Comprehensive feeder networks in
place and operating within the Middle
East and within the Indian Subcontinent
Our Middle East / ISC – Mediterranean Product
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Middle East & ISC Port Coverage
Ports served by Hapag-Lloyd
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Middle East / ISC - Mediterranean
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Transit Times (in days)
GEM – Gulf East Med. Service
Key Service Strengths
Prime product from several Turkish ports
Full coverage of entire Red Sea scope with outport links
to Aqaba, Sokhna and Yemen ports
Dedicated calls in Hamad, Jubail and Dammam
Connecting the Indian Subcontinent with East
Mediterranean ports via Jeddah
The hub port of Piraeus will offer a diverse market
access, connecting Black Sea, Adriatic and Levant
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Key Service Strengths
Competitive service and transit times
connecting Genoa and the Middle East with direct
calls in Aqaba and Hamad
Direct access into the Red Sea Market, covering
t/s options into Aden and Sokhna
Outstanding service in the market offering
direct call from India and Pakistan into Fos Sur
Mer, Barcelona, and La Spezia
Extensive feeder network connecting markets in
the upper Gulf area, such as Iraq, Bahrain, Kuwait
and Saudi Arabia
The hub port of Piraeus will offer a diverse
market access, connecting Black Sea, Adriatic
and Levante
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IMX – Indian Subc. Med. ExpressMiddle East / ISC - Mediterranean
Transit Times (in days)
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Key Service Strengths
Only dedicated & direct South East India product in the
market
Offering a well-established and competitive connection to/from
Bangladesh
Connecting West Mediterranean as well as East Mediterranean
and Black Sea via transshipment hubs Damietta and Piraeus
Direct product especially interesting for sensitive / high-value
cargo e.g. reefer, special equipment etc.
Transshipment possibilities into worldwide Hapag-Lloyd
network via the Mediterranean
Multiple feeder options to/from Tuticorin, Haldia and
Calcutta
Middle East / ISC - Mediterranean
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Transit Times (in days)
IEX – S. East India - Europe Express
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Key Service Strengths
Connecting Bangladesh with West Mediterranean Base
Ports such as Barcelona, Valencia and Tangier
Multiple transhipment options into North African countries
via Valencia and/or Tangier
Fast transit times and direct connectivity to/from Jeddah
and Bangladesh into Western Mediterranean ports in Spain
and Morocco
Middle East / ISC - Mediterranean
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MD1 – Mediterranean Service 1
Transit Times (in days)
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Key Service Strengths
Connecting Bangladesh with West Mediterranean
Base Ports La Spezia, Genoa via Singapore
Transshipment connection via Piraeus for cargo to/from
Adriatic, Black Sea and Levante
Middle East / ISC - Mediterranean
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MD2 – Mediterranean Service 2
Transit Times (in days)
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Key Service Strengths
Aqaba, Sokhna and Yemen ports in transshipment via
Jeddah
Access to entire Black Sea origins in transshipment via
Turkish Ports
Fast transit times into Eastern Mediterranean ports
Possible backup service for Middle East volumes
transshipping in Jeddah to Turkish destinations
Connectivity to Bangladesh via Singapore
Middle East / ISC - Mediterranean
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MD3 – Mediterranean Service 3
Transit Times (in days)
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Key Service Strengths
Prime service from Middle East origins into Egypt
Further connectivity options into Adriatic and greater
Eastern Mediterranean market
Direct product from Port Said (West) to Jeddah,
Pakistan and India Westcoast
Middle East / ISC - Mediterranean
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Transit Times (in days)
INDAMEX – India America Express
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03 Intra Middle East / ISC
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General – Middle East & ISC
Trade:
Hapag-Lloyd service network and interconnectivity
caters to the robust and rapidly growing economies in
the region
Local expertise with a network of offices throughout
the Middle East and Indian Subcontinent
Services:
Reliable weekly services connecting Indian
Subcontinent, Persian Gulf and Red Sea ports
Comprehensive feeder networks in place and
operating within the Middle East and within the Indian
Subcontinent
Hapag-Lloyd competes on transit time, schedule
reliability, customer service and equipment
Our Intra Middle East / ISC Product
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Middle East & ISC Port Coverage
Ports served by Hapag-Lloyd
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Key Service Strengths
Direct all water product from ISC ports into
Sohar, Shuaiba and Umm Qasr
Extensive Lower Gulf / Upper Gulf port
rotations
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IG1- India Gulf Service 1Intra Middle East / ISC
Transit Times (in days)
Upper Gulf Loop
NORTHBOUND Bahrain Shuaiba Umm Qasr
Jebel Ali 2 3 5
Frequency: weekly
SOUTHBOUND Jebel Ali
Shuaiba 5
Umm Qasr 3
Bahrain 1
Frequency: weekly
UAE Loop
SOUTHBOUND Abu Dhabi Sharjah
Jebel Ali 1 2
Frequency: weekly
EASTBOUND Jebel Ali
Abu Dhabi 2
Sharjah 1
Frequency: weekly
Indian Subcontinent Loop
EASTBOUND Sohar Karachi Mundra
Jebel Ali 3 6 8
Sohar 2 4
WESTBOUND Sohar Jebel Ali Bahrain Shuaiba Umm Qasr
Karachi 4 5 8 9 11
Mundra 3 4 7 8 10
Sohar 1 4 5 7
Frequency: w eekly
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Key Service Strengths
Seamless and efficient transhipment operations
in Jeddah
Dedicated shuttle to Aden
Intra Middle East / ISC
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Transit Times (in days)
RS4 – Red Sea Feeder 4
SOUTHBOUND Aden
Jeddah 9
Frequency:
weekly
NORTHBOUND Jeddah
Aden 4
Frequency:
weekly
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Key Service Strengths
Direct Jeddah connection to and from Aqaba and Sokhna
Intra Middle East / ISC
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Transit Times (in days)
AR1 – Asia – Red Sea Service
EASTBOUND Jeddah
Aqaba 8
Sokhna 5
Frequency: weekly
WESTBOUND Aqaba Sokhna
Jeddah 3 5
Frequency: weekly
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Key Service Strengths
Service connecting Arabian Gulf, Pakistan,
Northwest India and Red Sea with competitive
transit times
Connection to other Gulf services via Jebel Ali
Connection to other Red Sea services via Jeddah
Intra Middle East / ISC
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Transit Times (in days)
IOS – Indian Ocean Service
EASTBOUND Karachi Nhava Sheva Hazira Mundra
Jeddah 9 11 13 14
Jebel Ali 3 5 7 8
Frequency: weekly
WESTBOUND Jeddah
Jebel Ali 14
Karachi 11
Nhava Sheva 9
Hazira 8
Mundra 6
Frequency: weekly
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Key Service Strengths
Service connecting Arabian Gulf, Pakistan,
Northwest India and Red Sea with competitive
transit times
Connection to other Gulf services via Jebel Ali
Connection to other Red Sea services via Jeddah
Intra Middle East / ISC
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Transit Times (in days)
IMX – Indian Subcontinent
Mediterranean Express
EASTBOUND Jebel Ali Karachi Nhava Sheva Mundra
Aqaba 11 15 17 20
Jeddah 8 12 14 17
Hamad 1 5 7 9
Frequency: weekly
WESTBOUND Jeddah
Jebel Ali 15
Karachi 11
Nhava Sheva 9
Mundra 7
Frequency: weekly
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Key Service Strengths
Service connecting Arabian Gulf and Red Sea with
competitive transit times
Arabian Gulf Ports connecting via transhipment in Jebel
Ali
Intra Middle East / ISC
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Transit Times (in days)
GEM – Gulf East Mediterranean
Service
EASTBOUND Jebel Ali Hamad Dammam Jubail
Jeddah 7 9 10 12
Jebel Ali - 2 3 5
Frequency: weekly
WESTBOUND Dammam Jubail Jebel Ali Jeddah
Hamad 1 3 5 12
Dammam - 2 4 13
Jubail - - 2 10
Frequency: weekly
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Key Service Strengths
Product connectivity to other intra ME/ISC services in
Colombo
Product connectivity to/from Bangladesh
Direct product especially interesting for sensitive / high-value
cargo e.g. reefer, special equipment etc.
Multiple feeder options to/from Tuticorin, Haldia and Calcutta
Middle East / ISC – North Europe
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IEX – South East India - Europe
Express
Transit Times (in days)
EASTBOUND Colombo Vizag Krishnapatnam Chennai
Jeddah 10 12 14 15
Colombo - 3 5 6
Frequency: weekly
WESTBOUND Colombo Cochin
Colombo - 2
Vizag 6 -
Krishnapatnam 4 -
Chennai 3 -
Frequency: weekly
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Key Service Strengths
Direct calls at Abu Dhabi and Port Muhammad Bin Qasim
Connection into various Inland Container Depots (ICDs) via
Mundra or Nhava Sheva
Service options into Pakistan inland locations
Multiple connection options from the Arabian Gulf, Indian
Subcontinent and Red Sea
Service catering Port Qasim import needs from Arabian Gulf
as well as connecting Arabian Gulf, Pakistan and North West
India and Red Sea.
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Transit Times (in days)
Middle East / ISC – North Europe IO3 - Indian Ocean Service 3
EASTBOUND Jebel Ali Abu Dhabi Port Qasim Nhava Sheva Mundra
Jeddah 7 8 11 14 16
Jebel Ali 1 4 7 9
WESTBOUND Jeddah
Jebel Ali 15
Abu Dhabi 14
Port Qasim 11
Nhava Sheva 8
Mundra 6
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Middle East / ISC – North Europe
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MIAX – Middle East-India-Africa
Express
Transit Times (in days)
Key Service Strengths
Connection between Jebel Ali, East Indian main ports and
Colombo
Accessibility to Global Mainline Network via Jebel Ali and
Colombo
EASTBOUND Mundra Nhava Sheva Colombo
Jebel Ali 3 5 9
Nhava Sheva - - 4
Mundra - - 7
Frequency:
weekly
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Key Service Strengths
Connection between Nhava Sheva, Mundra and Jebel Ali
on the westbound
Intra Middle East / ISC
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Transit Times (in days)
EA2 – East Africa Service 2
WESTBOUND Jebel Ali
Nhava Sheva 7
Mundra 4
Frequency:
weekly
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Key Service Strengths
Dedicated shuttle between Shuwaikh with Jebel Ali,
connecting to Hapag-Lloyd’s global product network
Intra Middle East / ISC
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Transit Times (in days)
KWF – Kuwait Feeder Service
EASTBOUND Jebel Ali
Shuwaikh 2
Frequency: weekly
WESTBOUND Shuwaikh
Jebel Ali 2
Frequency: weekly
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Key Service Strengths
Direct call to Umm Qasr, connection to other Gulf services
via Jebel Ali
Intra Middle East / ISC
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Transit Times (in days)
AG2 – Asia Gulf Express 2
EASTBOUND Hamad Jebel Ali
Umm Qasr 2 4
Frequency: weekly
WESTBOUND Hamad Umm Qasr
Jebel Ali 1 4
Frequency: weekly
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Key Service Strengths
Service assist with cargo overflows in the Intra Arabian Gulf
port sector and transhipment
Intra Middle East / ISC
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Transit Times (in days)
AG3 – Asia Gulf Express 3
WESTBOUND Dammam Hamad Jubail Abu Dhabi
Jebel Ali 3 - 7 8
Dammam - - 2 5
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Key Service Strengths
Stable service with competitive transit times offering
direct and transshipment services
Calls at GTI terminal in Nhava Sheva, which is usually
preferred by consignees
Intra Middle East / ISC
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Transit Times (in days)
PS3 – Pacific South Loop 3
WESTBOUND Colombo
Nhava Sheva 3
Pipavav 2
Frequency:
weekly
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Key Service Strengths
Offering Jeddah – Port Qasim direct connectivity
Intra Middle East / ISC
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Transit Times (in days)
INDAMEX – India America Express
EASTBOUND Bin Qasim Nhava Sheva Mundra
Jeddah 5 8 10
Frequency:
weekly
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