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Patient Records and Usability Rebecka Janols 2010-11-05

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Page 1: Patient Records and Usability - Uppsala University · Informationsteknologi Institutionen för informationsteknologi | Last lecture The patients’ way through the health care is

Patient Records and Usability

Rebecka Janols 2010-11-05

Page 2: Patient Records and Usability - Uppsala University · Informationsteknologi Institutionen för informationsteknologi | Last lecture The patients’ way through the health care is

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Institutionen för informationsteknologi | www.it.uu.se

Last lecture   The patients’ way through the health care is

called care process.   Medical records is a systematic documentation

of a patient's medical history and care.   Physician, nurse, psychologist, physiotherapist,

welfare officer are legally required to document.   The medical record can be time,-problem,-

source oriented.   Patient Data Act : improve patient security and

protect sensitive data.

Page 3: Patient Records and Usability - Uppsala University · Informationsteknologi Institutionen för informationsteknologi | Last lecture The patients’ way through the health care is

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Problems with EPR 1.  User interface 2.  Safety 3.  Terminology 4.  Communication

Page 4: Patient Records and Usability - Uppsala University · Informationsteknologi Institutionen för informationsteknologi | Last lecture The patients’ way through the health care is

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Problem 1: User interface  Overview of information  Different type of information should be

presented: text, numbers, images, voice  Different ways for data input:

 Free text  Structured  Voice

Page 5: Patient Records and Usability - Uppsala University · Informationsteknologi Institutionen för informationsteknologi | Last lecture The patients’ way through the health care is

Cosmic

Page 6: Patient Records and Usability - Uppsala University · Informationsteknologi Institutionen för informationsteknologi | Last lecture The patients’ way through the health care is

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Institutionen för informationsteknologi | www.it.uu.se

Page 7: Patient Records and Usability - Uppsala University · Informationsteknologi Institutionen för informationsteknologi | Last lecture The patients’ way through the health care is

TakeCare

Page 8: Patient Records and Usability - Uppsala University · Informationsteknologi Institutionen för informationsteknologi | Last lecture The patients’ way through the health care is

TakeCare – “to do”

Page 9: Patient Records and Usability - Uppsala University · Informationsteknologi Institutionen för informationsteknologi | Last lecture The patients’ way through the health care is

Take Care – “to do”- at this unit

Page 10: Patient Records and Usability - Uppsala University · Informationsteknologi Institutionen för informationsteknologi | Last lecture The patients’ way through the health care is

TakeCare – “to do” with this patient

Page 11: Patient Records and Usability - Uppsala University · Informationsteknologi Institutionen för informationsteknologi | Last lecture The patients’ way through the health care is

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Institutionen för informationsteknologi | www.it.uu.se

The patient card

Page 12: Patient Records and Usability - Uppsala University · Informationsteknologi Institutionen för informationsteknologi | Last lecture The patients’ way through the health care is

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Institutionen för informationsteknologi | www.it.uu.se

My master thesis

Page 13: Patient Records and Usability - Uppsala University · Informationsteknologi Institutionen för informationsteknologi | Last lecture The patients’ way through the health care is

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Health issue patient overview

Page 14: Patient Records and Usability - Uppsala University · Informationsteknologi Institutionen för informationsteknologi | Last lecture The patients’ way through the health care is

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Institutionen för informationsteknologi | www.it.uu.se

Health issue overview

Page 15: Patient Records and Usability - Uppsala University · Informationsteknologi Institutionen för informationsteknologi | Last lecture The patients’ way through the health care is

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Problem 2: Safety  Secrecy  Accessibility  Correctness  Traceability

Page 16: Patient Records and Usability - Uppsala University · Informationsteknologi Institutionen för informationsteknologi | Last lecture The patients’ way through the health care is

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Institutionen för informationsteknologi | www.it.uu.se

Page 17: Patient Records and Usability - Uppsala University · Informationsteknologi Institutionen för informationsteknologi | Last lecture The patients’ way through the health care is

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Institutionen för informationsteknologi | www.it.uu.se

Page 18: Patient Records and Usability - Uppsala University · Informationsteknologi Institutionen för informationsteknologi | Last lecture The patients’ way through the health care is

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Problem 3: Terminology  Confusion about the meaning of words.

 Different words for the same thing  Same word for different things  Free text

 Different terminology between different roles.

Page 19: Patient Records and Usability - Uppsala University · Informationsteknologi Institutionen för informationsteknologi | Last lecture The patients’ way through the health care is

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Anamnesis and Status Anamnesis: Physician: patient history in health care Nurse: information about the patient

before the patient comes to the care

Status: Physician: objective findings Nurse: how the patient feels today

Page 20: Patient Records and Usability - Uppsala University · Informationsteknologi Institutionen för informationsteknologi | Last lecture The patients’ way through the health care is

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Care process vs. reality •  Care process is a simplified model of the

reality •  Reality is more complex •  The systems support the care process not

the reality.

Page 21: Patient Records and Usability - Uppsala University · Informationsteknologi Institutionen för informationsteknologi | Last lecture The patients’ way through the health care is

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Coding and Classification   The computer understand   Same in different countries   Easier to make statistics   The structure and level of details of the

classification system depend on it’s purpose.   Many different coding and classification.   ICD 10: Diseases and Related Health Problems   ICF: International Classification of Functioning,

Disability and Health   SNOMED-CT: Complete medical terminology

Page 22: Patient Records and Usability - Uppsala University · Informationsteknologi Institutionen för informationsteknologi | Last lecture The patients’ way through the health care is

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Problem 4: Communication   Information in many systems

 Different architecture  Different information structure

  Integration & interoperability  Technical interoperability  Semantic interoperability

Page 23: Patient Records and Usability - Uppsala University · Informationsteknologi Institutionen för informationsteknologi | Last lecture The patients’ way through the health care is

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Communication •  36 different kind of systems at

Akademiska Hospital •  “National quality register”, 71 in Sweden.

(ex. Different kind of cancers, diabetes, Asthma and trauma)

Page 24: Patient Records and Usability - Uppsala University · Informationsteknologi Institutionen för informationsteknologi | Last lecture The patients’ way through the health care is

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Can you think of any other problems?

Page 25: Patient Records and Usability - Uppsala University · Informationsteknologi Institutionen för informationsteknologi | Last lecture The patients’ way through the health care is

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Trends….  NPÖ – National Patient Overview  European Patient Overview  Medical account so the patient can get

access to her own medical record.

Page 26: Patient Records and Usability - Uppsala University · Informationsteknologi Institutionen för informationsteknologi | Last lecture The patients’ way through the health care is

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Summary   The problem with the computer based medical

records are:   User interface   Safety   Terminology   Communication