people, process and software working together for improved business results established in 2003,...
TRANSCRIPT
People, process and software working together for improved business resultsPeople, process and software working together for improved business results
Established in 2003, Business Performance Pty Ltd provides business and management consulting and coaching services. In addition, the product arm develops and supplies a range of business and management software products to a worldwide customer base. Products include a range of tools, templates and guides and cover a variety of management areas, including training and development, talent management, project management and change management. All products can be purchased online from the Business Performance Pty Ltd website at www.businessperform.com
Our Activities:Our Activities:
Business/Management coaching
Software tools and guides25% discount for AITD members
Reference websitewww.businessperform.com
Leslie Allan www.businessperform.com 3
Our Specialities:Our Specialities:
Training and Development
Workplace Communication
Talent Management
Organizational Change
Project Management
Leslie AllanDirector
Vicki HeathDirector
Jennifer McCoySenior Associate
Andy BeaulieuSenior Associate
Leslie Allan www.businessperform.com 4
Employee Performance Diagnostic Tool
Training Course Setup Checklist
Certificate of Completion
Training and Development Plan Form
Training Attendance Form – Single Session
Certificate of Completion (Mail Merge)
Training Needs Analysis Worksheet
Training Attendance Form – Multi-session
Training Participant Feedback Form
Training Needs Analysis Spreadsheet
Personal Action Plan Form
Training Participant Feedback Spreadsheet
Learning Outcomes Template
Skill Assessment Form – Individual
Training Session Plan Template
Skill Assessment Form – Group
Training Course Information Sheet
Trainer Effectiveness Rating Form
Training RegistrationForm
Training Schedule Spreadsheet
19 customisable templates
MS Word and MS Excel format
Leslie Allan www.businessperform.com 5
Training Project Definition Template
Training Needs Analysis Template
Training Program Design Template
Learning Outcomes Template
Training Schedule Spread-sheet
Project Scorecard
Training Project Plan Template
Training Needs Analysis Work sheet
Training Manual Template
Post-implement-ation Review Form
Program Communic-ation Plan Template
Training Session Plan Template
12 customisable templates
MS Word and MS Excel format
Bonus project measuring and reporting tool
Leslie Allan www.businessperform.com 6
Based on MS Excel
Click 'n' go reports and charts
Training reports and charts:Training reports and charts:Training Activity by Participant
Training Expenditure by Department
Training Expenditure by Group
Training Expenditure by Provider
Training Expenditure by Purchase Status
Training Hours by Department
Training Hours by Group
Training Hours by Trainer
Training Hours by Training Outcome
Training Hours by Training Results
Training Hours by Provider
Leslie Allan www.businessperform.com 7
Customisable templates
MS Word format
Leslie Allan www.businessperform.com 8
Complete benchmarking and reporting package
Package includes:Package includes:assessment and reporting guide
customizable assessment form
analysis and reporting sheets
Leslie Allan www.businessperform.com 9
Unique CHANGE™ Approach
Customisable workbook
Program workbook includes:Program workbook includes:Change profile scoping worksheets
SWOT Analysis worksheet
Goal setting tools
Force Field Analysis worksheet
Stakeholder management worksheet
Skills gap worksheet
Roles and responsibilities worksheet
Training plan template
Leslie Allan www.businessperform.com 10
Practical guide for supervisors
Special offer for attendees
Down to earth help includes:Down to earth help includes:building trust with employees
defining your vision and mission
clarifying your values
empowering your employees
giving and receiving constructive feedback
setting challenging goals
performing a skills audit
coaching for results
Leslie Allan www.businessperform.com 11
PRACTICE Approach™ to Training Transfer
Four Level Kirkpatrick Evaluation Toolkit
Resources include:Resources include:wall charts and handy reckoners
trainer and training participant forms
questionnaires and survey forms
analysis worksheets
reporting templates
plan proformas
checklists
Leslie Allan www.businessperform.com 12
Chs 1 to 7Planning and delivering for impact
1 Introduction
2 Laying the Foundations
3 The Importance of the Workplace Environment
4 Two Views of Training
5 The PRACTICE Approach
6 Integrating the Elements
7 The Training Partnership
Chs 8 to 14Measuring and reporting impact
8 Evaluating Training Programs
9 Measuring Reaction
10 Measuring Learning
11 Measuring Behaviour
12 Measuring Results
13 Measuring Return on Investment (ROI)
14 Program Evaluation Planning and Reporting
15 In Conclusion
Leslie Allan www.businessperform.com 13
Chs 1 to 7Planning and delivering for impact
Before During After
Leslie Allan www.businessperform.com 14
Chs 8 to 14Measuring and reporting impact
Leslie Allan www.businessperform.com 15
Customisable Resources:Customisable Resources:
The PRACTICE Approach Checklist
Performance Diagnostic Flow Chart
Certificate of Completion Form
Certificate of Completion Form (Mail Merge)
Certificate of Completion Data Source
Personal Action Plan Form
Training and Development Plan Form
Program Communication Plan Form
Stakeholder Partnership Plan Form
Training Evaluation Data Collection Plan
Evaluation Report Communication Plan
(Format: MS Word, MS Excel, PDF)(Format: MS Word, MS Excel, PDF)
Transfer of Training Checklist – Org Unit Program
Transfer of Training Checklist – Individual Training
Training Participant Feedback Form
Training Participant Feedback Spreadsheet
Skill Assessment Form – Individual
Skill Assessment Form – Group
Training Transfer Survey Form
Training Transfer Interview Form
Organizational Results Survey Form
Level 4 Evaluation Worksheet
Training ROI Survey Form
Training ROI Worksheet
Training Program Evaluation Report
Leslie Allan www.businessperform.com 16
Customisable tools for all five levels
Complete guide with working examples
Leslie Allan www.businessperform.com 17
To receive your To receive your 25%25% discount: discount:
Log in at www.aitd.com.au
Click on Member Access > Training tools
www.aitd.com.au/memberaccess/Training_Tools
Scroll to Business Performance Pty Ltd: Trainer Resources section
Click on AITD Member Discount link
Read reviews and testimonials – on product pages
Download sample files and intro chapters
Review or download full catalogue
Ideas Forum – knowledgebase of management and training articles
Subscribe to newsletter – news, Q&A, tips and special offers
Facebook and Twitter – daily management and training tips
Download this presentation
Showbag flyer lists urlsLeslie Allan www.businessperform.com 18
From all of us on the Business Performance team.
Leslie Allan www.businessperform.com 19
Leslie Allan has been assisting organizations improve their capability for over 20 years. He has contributed in various roles as manager, consultant and trainer within the manufacturing and service industries, both for public and private sector organizations. On the people side, Mr. Allan has set up and managed training functions for leading multinationals. His achievements include reducing online learning costs by 80 percent and increasing employee course completions by 540 percent. Taking a strategic approach to investing training resources also led him to develop a best practice model for training functions.
Leslie Allan www.businessperform.com 20
Mr. Allan’s external and internal consulting roles have seen him lead successful projects in strategic planning, workplace communications, and quality and HR information systems. He is also a seasoned instructional designer and trainer, having taught a variety of programs in both vocational colleges and industry.
Mr. Allan is a prolific writer on business issues, with many journal and web articles to his credit. He is also the author of five books on employee capability, training and change management. Mr. Allan currently serves as Divisional Council Member for the Australian Institute of Training and Development and is a member of the Australian Institute of Management and the American Society for Quality.
Leslie Allan www.businessperform.com 21