people, process and software working together for improved business results established in 2003,...

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People, process and software working together for improved business results People, process and software working together for improved business results Established in 2003, Business Performance Pty Ltd provides business and management consulting and coaching services. In addition, the product arm develops and supplies a range of business and management software products to a worldwide customer base. Products include a range of tools, templates and guides and cover a variety of management areas, including training and development, talent management, project management and change management. All products can be purchased online from the Business Performance Pty Ltd website at www.businessperform.com

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Page 1: People, process and software working together for improved business results Established in 2003, Business Performance Pty Ltd provides business and management

People, process and software working together for improved business resultsPeople, process and software working together for improved business results

Established in 2003, Business Performance Pty Ltd provides business and management consulting and coaching services. In addition, the product arm develops and supplies a range of business and management software products to a worldwide customer base. Products include a range of tools, templates and guides and cover a variety of management areas, including training and development, talent management, project management and change management. All products can be purchased online from the Business Performance Pty Ltd website at www.businessperform.com

Page 2: People, process and software working together for improved business results Established in 2003, Business Performance Pty Ltd provides business and management

Our Activities:Our Activities:

Business/Management coaching

Software tools and guides25% discount for AITD members

Reference websitewww.businessperform.com

Leslie Allan www.businessperform.com 3

Our Specialities:Our Specialities:

Training and Development

Workplace Communication

Talent Management

Organizational Change

Project Management

Leslie AllanDirector

Vicki HeathDirector

Jennifer McCoySenior Associate

Andy BeaulieuSenior Associate

Page 3: People, process and software working together for improved business results Established in 2003, Business Performance Pty Ltd provides business and management

Leslie Allan www.businessperform.com 4

Employee Performance Diagnostic Tool

Training Course Setup Checklist

Certificate of Completion

Training and Development Plan Form

Training Attendance Form – Single Session

Certificate of Completion (Mail Merge)

Training Needs Analysis Worksheet

Training Attendance Form – Multi-session

Training Participant Feedback Form

Training Needs Analysis Spreadsheet

Personal Action Plan Form

Training Participant Feedback Spreadsheet

Learning Outcomes Template

Skill Assessment Form – Individual

Training Session Plan Template

Skill Assessment Form – Group

Training Course Information Sheet

Trainer Effectiveness Rating Form

Training RegistrationForm

Training Schedule Spreadsheet

19 customisable templates

MS Word and MS Excel format

Page 4: People, process and software working together for improved business results Established in 2003, Business Performance Pty Ltd provides business and management

Leslie Allan www.businessperform.com 5

Training Project Definition Template

Training Needs Analysis Template

Training Program Design Template

Learning Outcomes Template

Training Schedule Spread-sheet

Project Scorecard

Training Project Plan Template

Training Needs Analysis Work sheet

Training Manual Template

Post-implement-ation Review Form

Program Communic-ation Plan Template

Training Session Plan Template

12 customisable templates

MS Word and MS Excel format

Bonus project measuring and reporting tool

Page 5: People, process and software working together for improved business results Established in 2003, Business Performance Pty Ltd provides business and management

Leslie Allan www.businessperform.com 6

Based on MS Excel

Click 'n' go reports and charts

Training reports and charts:Training reports and charts:Training Activity by Participant

Training Expenditure by Department

Training Expenditure by Group

Training Expenditure by Provider

Training Expenditure by Purchase Status

Training Hours by Department

Training Hours by Group

Training Hours by Trainer

Training Hours by Training Outcome

Training Hours by Training Results

Training Hours by Provider

Page 6: People, process and software working together for improved business results Established in 2003, Business Performance Pty Ltd provides business and management

Leslie Allan www.businessperform.com 7

Customisable templates

MS Word format

Page 7: People, process and software working together for improved business results Established in 2003, Business Performance Pty Ltd provides business and management

Leslie Allan www.businessperform.com 8

Complete benchmarking and reporting package

Package includes:Package includes:assessment and reporting guide

customizable assessment form

analysis and reporting sheets

Page 8: People, process and software working together for improved business results Established in 2003, Business Performance Pty Ltd provides business and management

Leslie Allan www.businessperform.com 9

Unique CHANGE™ Approach

Customisable workbook

Program workbook includes:Program workbook includes:Change profile scoping worksheets

SWOT Analysis worksheet

Goal setting tools

Force Field Analysis worksheet

Stakeholder management worksheet

Skills gap worksheet

Roles and responsibilities worksheet

Training plan template

Page 9: People, process and software working together for improved business results Established in 2003, Business Performance Pty Ltd provides business and management

Leslie Allan www.businessperform.com 10

Practical guide for supervisors

Special offer for attendees

Down to earth help includes:Down to earth help includes:building trust with employees

defining your vision and mission

clarifying your values

empowering your employees

giving and receiving constructive feedback

setting challenging goals

performing a skills audit

coaching for results

Page 10: People, process and software working together for improved business results Established in 2003, Business Performance Pty Ltd provides business and management

Leslie Allan www.businessperform.com 11

PRACTICE Approach™ to Training Transfer

Four Level Kirkpatrick Evaluation Toolkit

Resources include:Resources include:wall charts and handy reckoners

trainer and training participant forms

questionnaires and survey forms

analysis worksheets

reporting templates

plan proformas

checklists

Page 11: People, process and software working together for improved business results Established in 2003, Business Performance Pty Ltd provides business and management

Leslie Allan www.businessperform.com 12

Chs 1 to 7Planning and delivering for impact

1 Introduction

2 Laying the Foundations

3 The Importance of the Workplace Environment

4 Two Views of Training

5 The PRACTICE Approach

6 Integrating the Elements

7 The Training Partnership

Chs 8 to 14Measuring and reporting impact

8 Evaluating Training Programs

9 Measuring Reaction

10 Measuring Learning

11 Measuring Behaviour

12 Measuring Results

13 Measuring Return on Investment (ROI)

14 Program Evaluation Planning and Reporting

15 In Conclusion

Page 12: People, process and software working together for improved business results Established in 2003, Business Performance Pty Ltd provides business and management

Leslie Allan www.businessperform.com 13

Chs 1 to 7Planning and delivering for impact

Before During After

Page 13: People, process and software working together for improved business results Established in 2003, Business Performance Pty Ltd provides business and management

Leslie Allan www.businessperform.com 14

Chs 8 to 14Measuring and reporting impact

Page 14: People, process and software working together for improved business results Established in 2003, Business Performance Pty Ltd provides business and management

Leslie Allan www.businessperform.com 15

Customisable Resources:Customisable Resources:

The PRACTICE Approach Checklist

Performance Diagnostic Flow Chart

Certificate of Completion Form

Certificate of Completion Form (Mail Merge)

Certificate of Completion Data Source

Personal Action Plan Form

Training and Development Plan Form

Program Communication Plan Form

Stakeholder Partnership Plan Form

Training Evaluation Data Collection Plan

Evaluation Report Communication Plan

(Format: MS Word, MS Excel, PDF)(Format: MS Word, MS Excel, PDF)

Transfer of Training Checklist – Org Unit Program

Transfer of Training Checklist – Individual Training

Training Participant Feedback Form

Training Participant Feedback Spreadsheet

Skill Assessment Form – Individual

Skill Assessment Form – Group

Training Transfer Survey Form

Training Transfer Interview Form

Organizational Results Survey Form

Level 4 Evaluation Worksheet

Training ROI Survey Form

Training ROI Worksheet

Training Program Evaluation Report

Page 15: People, process and software working together for improved business results Established in 2003, Business Performance Pty Ltd provides business and management

Leslie Allan www.businessperform.com 16

Customisable tools for all five levels

Complete guide with working examples

Page 16: People, process and software working together for improved business results Established in 2003, Business Performance Pty Ltd provides business and management

Leslie Allan www.businessperform.com 17

To receive your To receive your 25%25% discount: discount:

Log in at www.aitd.com.au

Click on Member Access > Training tools

www.aitd.com.au/memberaccess/Training_Tools

Scroll to Business Performance Pty Ltd: Trainer Resources section

Click on AITD Member Discount link

Page 17: People, process and software working together for improved business results Established in 2003, Business Performance Pty Ltd provides business and management

Read reviews and testimonials – on product pages

Download sample files and intro chapters

Review or download full catalogue

Ideas Forum – knowledgebase of management and training articles

Subscribe to newsletter – news, Q&A, tips and special offers

Facebook and Twitter – daily management and training tips

Download this presentation

Showbag flyer lists urlsLeslie Allan www.businessperform.com 18

Page 18: People, process and software working together for improved business results Established in 2003, Business Performance Pty Ltd provides business and management

From all of us on the Business Performance team.

Leslie Allan www.businessperform.com 19

Page 19: People, process and software working together for improved business results Established in 2003, Business Performance Pty Ltd provides business and management

Leslie Allan has been assisting organizations improve their capability for over 20 years. He has contributed in various roles as manager, consultant and trainer within the manufacturing and service industries, both for public and private sector organizations. On the people side, Mr. Allan has set up and managed training functions for leading multinationals. His achievements include reducing online learning costs by 80 percent and increasing employee course completions by 540 percent. Taking a strategic approach to investing training resources also led him to develop a best practice model for training functions.

Leslie Allan www.businessperform.com 20

Mr. Allan’s external and internal consulting roles have seen him lead successful projects in strategic planning, workplace communications, and quality and HR information systems. He is also a seasoned instructional designer and trainer, having taught a variety of programs in both vocational colleges and industry.

Mr. Allan is a prolific writer on business issues, with many journal and web articles to his credit. He is also the author of five books on employee capability, training and change management. Mr. Allan currently serves as Divisional Council Member for the Australian Institute of Training and Development and is a member of the Australian Institute of Management and the American Society for Quality.

Page 20: People, process and software working together for improved business results Established in 2003, Business Performance Pty Ltd provides business and management

Leslie Allan www.businessperform.com 21