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Page 1: People Process Technology Simplifying and standardising application delivery ENGINEERING Our Priorities
Page 2: People Process Technology Simplifying and standardising application delivery ENGINEERING Our Priorities

People

Process

TechnologySimplifying and standardising application delivery

ENGINEERING

Our Priorities

Page 3: People Process Technology Simplifying and standardising application delivery ENGINEERING Our Priorities

People

Process

TechnologySimplifying and standardising application delivery

Page 4: People Process Technology Simplifying and standardising application delivery ENGINEERING Our Priorities

People

Process & Technology

Simplifying and standardising application delivery

Application Development Engineering

Communities of Practice

Innovation and delivery through SDLC

Standardization, simplification in tooling and processes for consistent and predictable deliveries to our customer

Stability, resilience, and excellence through focused execution

Page 5: People Process Technology Simplifying and standardising application delivery ENGINEERING Our Priorities

Innovation and delivery through SDLC

Standardization, simplification in tooling and processes for consistent and predictable deliveries to our customer

Stability, resilience, and excellence through focused execution

People

Process & Technology

Simplifying and standardising application delivery

Application Development Engineering

Communities of Practice

Page 6: People Process Technology Simplifying and standardising application delivery ENGINEERING Our Priorities

People

Process & Technology

Simplifying and standardising application delivery

Application Development Engineering

Communities of Practice

Page 7: People Process Technology Simplifying and standardising application delivery ENGINEERING Our Priorities

People

Process & Technology

Simplifying and standardising application delivery

Page 8: People Process Technology Simplifying and standardising application delivery ENGINEERING Our Priorities

People

Process & TechnologyTransforming customer experience through better engineering

Simplifying and standardising application delivery

App Development & Engineering

As a customer I want a bank that understands my needs and delivers simple, reliable services

Today

“RBS doesn’t seem to offer as many features in its mobile applications as the other banks.”

With better engineering

“I get regular updates to the services I use and it feels like RBS is really responding to my needs.”

As a banker I want to deliver reliable and innovative service that matches my customers’ expectations

Today

“It takes far too long to go from having innovative ideas to being able to try them out with real clients.”

With better engineering

“I can have a prototype available to try out in just a few days which allows me to innovate much more quickly.”

Page 9: People Process Technology Simplifying and standardising application delivery ENGINEERING Our Priorities

People

Process & TechnologyTransforming customer experience through better engineering

Simplifying and standardising application delivery

App Development & Engineering

As a customer I want a bank that understands my needs and delivers simple, reliable services

Today

“RBS doesn’t seem to offer as many features in its mobile applications as the other banks.”

With better engineering

“I get regular updates to the services I use and it feels like RBS is really responding to my needs.”

As a banker I want to deliver reliable and innovative service that matches my customers’ expectations

Today

“It takes far too long to go from having innovative ideas to being able to try them out with real clients.”

With better engineering

“I can have a prototype available to try out in just a few days which allows me to innovate much more quickly.”

Page 10: People Process Technology Simplifying and standardising application delivery ENGINEERING Our Priorities

People

Process & TechnologyTransforming customer experience through better engineering

Simplifying and standardising application delivery

App Development & Engineering

Working SoftwareServices

Engineers

Page 11: People Process Technology Simplifying and standardising application delivery ENGINEERING Our Priorities

People

Process & TechnologyTransforming customer experience through better engineering

Simplifying and standardising application delivery

App Development & Engineering

Working SoftwareServices

Engineers

DEVELOPER PROCESSES AND TOOLS

JIRA

SVN/STASH

TEAM CITY

ARTIFACTORY

SQUALE

SONAR

CLOUDIFY

DX

CONFLUENCE

CRUCIBLE

FISHEYE

PUPPET

CHEF

Page 12: People Process Technology Simplifying and standardising application delivery ENGINEERING Our Priorities

People

Process & TechnologyTransforming customer experience through better engineering

Simplifying and standardising application delivery

Working SoftwareServices

Engineers

DEVELOPER PROCESSES AND TOOLS

JIRA

SVN/STASH

TEAM CITY

ARTIFACTORY

SQUALE

SONAR

CLOUDIFY

DX

CONFLUENCE

CRUCIBLE

FISHEYE

PUPPET

CHEF

App Development & Engineering

Page 13: People Process Technology Simplifying and standardising application delivery ENGINEERING Our Priorities

People

Process & TechnologyConnect our Workforce

Simplifying and standardising application delivery

Working SoftwareServices

Engineers

DEVELOPER PROCESSES AND TOOLS

JIRA

SVN/STASH

TEAM CITY

ARTIFACTORY

SQUALE

SONAR

CLOUDIFY

DX

CONFLUENCE

CRUCIBLE

FISHEYE

PUPPET

CHEF

App Development & Engineering

Page 14: People Process Technology Simplifying and standardising application delivery ENGINEERING Our Priorities

People

Process & TechnologyConnect our Workforce

Simplifying and standardising application delivery

Working SoftwareServices

Engineers

DEVELOPER PROCESSES AND TOOLS

JIRA

SVN/STASH

TEAM CITY

ARTIFACTORY

SQUALE

SONAR

CLOUDIFY

DX

CONFLUENCE

CRUCIBLE

FISHEYE

PUPPET

CHEF

App Development & Engineering

Page 15: People Process Technology Simplifying and standardising application delivery ENGINEERING Our Priorities

People

Process & TechnologyCommunities of Practice

Simplifying and standardising application delivery

Software Testing

Production Management

Release Management

Page 16: People Process Technology Simplifying and standardising application delivery ENGINEERING Our Priorities

People

Process & TechnologyCommunities of Practice

Testing

Simplifying and standardising application delivery

“As a test specialist, The key objectives for me are:

• Improve - Product Quality• Reduce - Time to Market• Increase - Production stability

Page 17: People Process Technology Simplifying and standardising application delivery ENGINEERING Our Priorities

People

Process & TechnologyCommunities of Practice

Testing

Simplifying and standardising application delivery

roductQualityP

TEST MANAGEMENT

QUALITYCENTER

ZEPHYR

DEFECTMANAGEMENT

DTS JIRA

Page 18: People Process Technology Simplifying and standardising application delivery ENGINEERING Our Priorities

People

Process & Technology

Simplifying and standardising application delivery

Page 19: People Process Technology Simplifying and standardising application delivery ENGINEERING Our Priorities

People

Simplifying and standardising application delivery

Process Technology

Page 20: People Process Technology Simplifying and standardising application delivery ENGINEERING Our Priorities

People

Simplifying and standardising application delivery

Process

Technology