philips reflect user manual v1.0 - analytical · reflect user manual instructions for use release...

Reflect User Manual

Instructions for Use Release v1.0.2

Copyright © 2017 Koninklijke Philips N.V.

2


3

Notice Proprietary Information

This document contains proprietary information, which is protected by copyright. Copyright

Copyright © 2018 Koninklijke Philips N.V. All rights reserved. This document and the information contained in it is proprietary and confidential information of Philips Healthcare ("Philips") and may not be reproduced, copied in whole or in part, adapted, modified, disclosed to others, or disseminated without the prior written permission of the Philips Legal Department. This document is intended to be used either by customers, and is licensed to them as part of their Philips equipment purchase, or to meet regulatory commitments as required by the FDA under 21 CFR 1020.30 (and any amendments to it) and other local regulatory requirements. Use of this document by unauthorized persons is strictly prohibited. Unauthorized copying of this document, in addition to infringing copyright, might reduce the ability of Philips to provide accurate and current information to users. Non-Philips product names may be trademarks of their respective owners.

Manufacturer

Philips Medical Systems 3000 Minuteman Road Andover, MA 01810-1099 (978) 687-1501 Printed in USA. Document Number RS-0

Warranty

The information contained in this document is subject to change without notice. Philips Medical Systems makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties or merchantability and fitness for a particular purpose. Philips Medical Systems shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.


4

Protecting Personal Information It is recommended that customers have policies and procedures for the proper handling of personal or sensitive information, ePHI (electronic protected health information) and PHI (protected health information), which will maintain the confidentiality, integrity, and the availability of these types of data. Any organization using this product should implement the required protective means necessary to safeguard personal information consistent with each applicable country law, code and regulation; and consistent with their developed and maintained internal policies and procedures. While handling personal information is outside the scope of this document; in general, each organization is responsible for identifying: • Who has access to personal data and under what conditions an individual has authorization to use that data. • What security controls are in place to protect personal and sensitive data. • How the data is stored and the conditions by which it is stored. • How the data is transmitted and the conditions under which that data is transmitted. Protecting personal health information is a primary component of a security strategy. Personal and sensitive information should be protected according to the applicable laws, regulations and directives, such as HIPAA, PIPEDA and/or Council of the European Union security and privacy rules.

Compliance Uses of the system for purposes other than those intended and expressly stated by the manufacturer, as well as incorrect use, incorrect operation, or modifications made to the system without explicit approval from Philips, may relieve the manufacturer (or his agent) from all or some responsibilities for resultant noncompliance, damage or injury.

Printing History

New editions of this document will incorporate all material updated since the previous edition. Update packages may be issued between editions and contain replacement and additional pages to be merged by a revision date at the bottom of the page. Note that pages which are rearranged due to changes on a previous page are not considered revised. The documentation printing date and part number indicate its current edition. The printing date changes when a new edition is printed. (Minor corrections and updates which are incorporated at reprint do not cause the date to change.) The document part number changes when extensive technical changes are incorporated. First Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . January 2018


5

About This Book This manual is intended for front line user of the Reflect application.


6


7

Contents

1 Introduction To Scanner Utilization 8

GOAL OF THE SYSTEM 8 WHERE TO FIND THE SYSTEM 8 BROWSER COMPATIBILITY 8

2 Logging In 9

3 Worklist 10

4 New Issues 11

5 Reports 12

ISSUE VOLUME OVER TIME 12 QC ISSUE CATEGORY BREAKDOWN 13 QC ISSUE TYPE BREAKDOWN 13


8

1

Introduction to Scanner Utilization Goal of the system

The Reflect application provides an easy way for radiologists to submit image quality issues to advanced imaging managers. It is a simple, closed-loop process to facilitate communication across your health system. Effortlessly visualize patterns and identify opportunities for quality improvement with access to valuable data to support management improvement plans. This application truly measures and improves your image quality process.

Where to find the system

The system is entirely web-based and located as a launch-able link from your organization’s portal page.

Browser compatibility To ensure you have the best experience please use one of the following browsers versions. The system currently supports the Chrome (>=42.x), Safari (>=8.x), Firefox (>=37.x) and Internet Explorer (>=9). The system has also been tested and validated for use on tablet computers. The system relies on HTML5, CSS3, JavaScript and other web standards. Each web browser may implement part or all of these standards.


9

2

Logging in The system is capable of displaying patient health information and requires a user to login to the system via the main portal page, typically with their enterprise login ID. The system does not directly manage user names and passwords but delegates that function to your institution’s central enterprise directory system. All page views are logged in the auditing system based on the authorized user ID.


10

3

Worklist On the worklist page, you can manage open issues from the left side navigation menu, in email style. There are filters and a search interface above the issues list. When an issue is selected, the ability to comment and close the issue is available below the list of actions taken on the issue to date. On the right panel of a selected issue, you have a link to launch the image viewer (if configured at a system level), as well as additional demographics about the exam and a report (if dictated).


11

4

New Issues In the new issue window, you have the option to submit recognition, a request, or a new QC issue. The recognition and request issue types present free text fields for comments, while the QC issue type presents a selection of issue types. This selection can be filtered by typing and presents most commonly used issues first. Issues are submitted by either launching with context from a client system (e.g. PACS or VR) or clicking the “New Issues” tab and manually entering an MRN or accession number.

Recognition Issue

Request Issue

QC Issue


12

5

Reports The reporting page allows the users to track and understand the issues that are flowing through the application by showing the statistics for each type of issue. Filters can be used to narrow down the issues and data by using the filters at the top that allow you to filter by date/date range, technologist, modalities and sites. This makes sure that the user is seeing the data for their area of interest.

Issue Volume Over Time

This graph allows a user to track the volume of each type of issue submitted over time. It is measured by months and number of issues submitted.


13

QC Issue Category Breakdown The pie chart allows you to see how many of each issues of each category are being submitted. The chart is broken down by image quality, patient data, PACS, markers, and communication.

QC Issue Type Breakdown

The pie chart displays all QC issues by type to understand what is being submitted most frequently.

Reports

philips reflect user manual v1.0 - analytical · reflect user manual instructions for use release...

Documents