pizza station training checklist · pasta training modules | pasta training checklist | ©...

Pizza Training Modules | Pizza Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1

PIZZA STATION Training Checklist

Name: ________________________________

Trainer: ________________________________

Trainer Trainee Date STATION LAYOUT

Demonstrates Ability to Complete Station Layout

Identify equipment used at PIZZA Station

Identify ingredients used at PIZZA Station

Explain the order and flow of orders for the PIZZA Station

Demonstrate how to layout ingredients

Demonstrate how to replace depleted ingredients

Demonstrate ability to start and turn off oven

Demonstrate ability to start, maintain temperature, and turn off dough press

Demonstrate ability to maintain temperature drop-in refrigeration unit

Demonstrate ability to keep station clean and orderly

Demonstrate knowledge of Critical Control Processes for PIZZA Station

Trainer Trainee Date STANDARD PROCESSES

Understands and Illustrates Competence in "Preparing Dough for Pizza"

Identify wheat, white, and gluten-free dough

Identify process for thawing dough balls

Demonstrate ability to press and shape dough balls

Demonstrate how to move pressed dough onto pizza peel

Understands and Illustrates Competence in "Applying Sauce to Pizza"

Demonstrate ability to read menu order on FIG

Identify sauces used at PIZZA Station


Demonstrate ability to measure sauces according to Build Sheet Standards

Demonstrate ability to apply sauces in circular manner leaving 1/2" exposed dough

Understands and Illustrates Competence in "Applying Cheese to Pizza"

Identify different cheeses

Demonstrate ability to measure cheese according to Build Sheet Standards

Demonstrate ability to evenly apply cheese on pizza

Understands and Illustrates Competence in "Applying Toppings to Pizza"

Know how to find Build Sheet Standards for each pizza

Demonstrate ability to measure ingredients according to Build Sheet Standards


Understands and Illustrates Competence in "Applying Top Cheese to Pizza"

Identify different cheeses

Demonstrate ability to measure cheese according to Build Sheet Standards

Demonstrate ability to evenly distribute top cheese on pizza crust

Demonstrate flow knowledge for passing pizza to OVEN Station

Demonstrate ability to confirm order on FIG and finalize Pizza Station duties

Understands and Illustrates Competence in "Preparing Dough for Dessert Pizza"

Demonstrate ability to portion dough for dessert or small pizza

Demonstrate ability to press and shape dough balls

Demonstrate ability to move pressed dough onto pizza peel

Demonstrate flow knowledge for passing pizza to SALAD & DESSERT Station

Demonstrate ability to confirm order on FIG and finalize PIZZA Station duties

Trainer Trainee Date STATION MENU ITEM BUILDS

Bacon Filet

Barbecue Chicken

Buffalo Chicken

Chicken Bacon Ranch


Four Cheese

Island Retreat

Garden Veggie

Malawi Capri

Margherita

Meat Safari

Pepperoni, Sausage & Mushroom

Pesto Chicken

Primo Pepperoni

Santa Fe

Spinach & Artichoke

Santa F

Spinach & Artichoke

Sweet Chili Chicken

Thai Peanut Chicken

Tuscan Pepperoni

Kids Cheese

Kids Pepperoni

Salad Pizzeta

Breadsticks

Trainer Trainee Date STATION DAILY LOGS

Complete OPENING FUNCTIONS

Complete RUNNING FUNCTIONS

Complete CLOSING FUNCTIONS

Trainer Trainee Date ON-THE-JOB TRAINING HOURS

Completed 12 Hours of Supervised On-The-Job Training

TRAINEE NOTES (I NEED MORE TRAINING ON THE FOLLOWING

ITEMS)

Trainer Trainee Date TEST

Pass (100%) the Station Menu Build Test

Pasta Training Modules | Pasta Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1

PASTA STATION Training Checklist

Name: ________________________________

Trainer: ________________________________

Trainer Trainee Date

STATION LAYOUT

Demonstrate ability to complete station layout

Identify equipment used at PASTA Station

Identify ingredients used at PASTA Station

Explain the order and flow of orders for the PASTA Station


Demonstrate ability to turn on, off, and operate induction burners

Demonstrate ability to turn on, off, and operate hot water pasta bath



Demonstrate knowledge of Critical Control Processes for PASTA Station


Understands and Illustrates Competence in "Finish Cooking Al Dente Noodles"


Know how to find Build Sheet Standards for each pasta build

Identify pastas used at PASTA Station

Demonstrate ability to measure pasta according to Build Sheet Standards

Demonstrate ability to cook pasta in hot water bath using steam


basket

Understands and Illustrates Competence in "Sautéing Pasta Toppings"

Identify sauces and ingredients used at PASTA Station


Demonstrate ability to sauté ingredients using induction burner

Demonstrate ability to incorporate ingredients together

Understands and Illustrates Competence in "Cooking Gluten-Free Noodles"

Demonstrate ability to measure pasta according to Build Sheet Standards

Demonstrate ability to cook pasta in hot water bath using steam basket

Understands and Illustrates Competence in "Plating A Pasta Dish"

Demonstrate ability to plate pastas according to Build Sheet Standards


Understands and Illustrates Competence in "Delivering Pastas to EXPO Station"

Demonstrate flow knowledge by passing pasta to EXPO Station

Demonstrate ability to confirm order on FIG and finalize PASTA station duties


Spaghetti & Meatballs

Chicken & Roasted Red Pepper Pesto

Sesame Thai Beef

Creamy Macaroni & Cheese

Beef Stroganoff

Chicken Fettuccini Alfredo

Pesto Chicken Rigatoni

Kid's Mac & Cheese

Kid's Fettuccini Alfredo

Kid's Buttered Noodles

Kid's Spaghetti with Marinara Sauce








TRAINEE NOTES (I NEED MORE TRAINING ON THE

FOLLOWING ITEMS)



Salad & Dessert Training Modules | Salad & Dessert Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1

SALAD & DESSERT STATION

Training Checklist

Name: ________________________________

Trainer: ________________________________

Trainer Trainee Date STATION LAYOUT Demonstrates Ability to Complete Station Layout

Identify equipment used at SALAD & DESSERT Station

Identify ingredients used at SALAD & DESSERT Station

Explain the order and flow of orders for the SALAD & DESSERT Station

Demonstrate how to layout ingredients




Demonstrate knowledge of Critical Control Points for SALAD & DESSERT Station


Understands and Illustrates Competence in "Dressing a Salad"


Know how to find Build Sheet Standards for each pizza


Identify dressings used at SALAD & DESSERT Station

Demonstrate ability to measure dressing according to Build Sheet Standards

Demonstrate combination and tossing technique for


ingredients and dressing

Understands and Illustrates Competence in "Plating a Salad"

Demonstrate ability to plate salads according to Build Sheet Standards

Demonstrate flow knowledge for passing salad to EXPO Station

Demonstrate ability to confirm order on FIG and finalize SALAD & DESSERT Station duties

Understands and Illustrates Competence in "Building a Dessert Pizza"


Receive crust from PIZZA Station

Identify sauces used at SALAD & DESSERT Station

Demonstrate ability to apply sauces in circular manner leaving 1/2" exposed dough

Identify ingredients used at SALAD & DESSERT Station


Demonstrate ability to evenly distribute ingredients on crust according to Build Sheets

Demonstrate flow knowledge for passing pizza to EXPO Station


Demonstrate measure and sprinkle sugar on dessert according to Build Sheet Standards



Understands and Illustrates Competence in "Garnishing a Salad"

Demonstrate knowledge of garnishing standards according to Build Sheet Standards




Apple & Berry

Balsamic Steak

BLT Wedge

Chicken Satay

Mandarin Chicken

Southwest Chicken


Strawberry & Spinach

Tomato Caprese

Berries & Cream

Oreo Cookie Crumble

Peaches & Cream

Raspberry White Chocolate Cheesecake

Reese's Peanut Butter S'more





ON-THE-JOB TRAINING HOURS



TRAINEE NOTES (I NEED MORE TRAINING ON THE FOLLOWING ITEMS)



Expo Training Modules | Expo Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1

EXPO STATION Training Checklist

Name: ________________________________

Trainer: ________________________________



Identify equipment used at EXPO Station

Identify ingredients used at EXPO Station

Demonstrate ability to identify Build Sheet Standards for all menu items


Demonstrate knowledge of plating standards for all menu items according to Build Sheets

Demonstrate knowledge of restaurant flow for all Stations


Demonstrate ability to coordinate with stations and receive completed food

Demonstrate ability to process orders and have all ordered food delivered to tables at the same time

Demonstrate ability to close menu order on FIG

Demonstrate knowledge of processing times expected for each station and menu build



Understands and Illustrates Competence in "Cutting and Plating a Pizza"

Demonstrate ability to use pizza knife and cut pizza into equal portions

Demonstrate ability to move pizza from peel to plate


Understands and Illustrates Competence in "Garnishing a Pizza with Herbs"

Identify ingredients used as garnishes for pizzas

Identify pizzas that are garnished with herbs

Demonstrate ability to garnish pizza according to Build Sheet Standards

Understands and Illustrates Competence in "Garnishing a Pizza with Sauce"

Identify sauces used as garnishes at EXPO Station

Identify pizzas that are garnished with sauces

Demonstrate ability to drizzle sauce as garnish according to Build Sheet Standards

Understands and Illustrates Competence in "Garnishing Dessert Pizzas"

Identify ingredients and sauces used as garnishes according to Build Sheet Standards

Demonstrate ability to garnish dessert pizzas according to Build Sheet Standards

Understands and Illustrates Competence in "Plating Standards for Pastas"


Demonstrate ability to garnish dessert pastas according to Build Sheet Standards

Understands and Illustrates Competence in "Plating Standards for Salads"


Demonstrate ability to garnish dessert salads according to Build Sheet Standards

Understands and Illustrates Competence in managing orders in FIG

Place finished menu items on warming or cooling tables

Demonstrate ability to confirm menu orders on FIG

Coordinate with station to receive all ordered food

Demonstrate ability to confirm that menu items are built to standards and customer requests

Demonstrate ability to receive and deliver ordered food according to timing standards

Call for runners to deliver all completed menu items to a table

Demonstrate ability to close order on FIG and finalize EXPO Station duties


PIZZA Station Builds

Malawi Capri

Bacon Filet

Barbecue Chicken


Buffalo Chicken

Chicken Bacon Ranch

Tuscan Pepperoni

Santa Fe

Pesto Chicken

Thai Peanut Chicken

Safari

Pepperoni Sausage & Mushroom

Island Retreat

Primo Pepperoni

Margherita

Four Cheese

Spinach & Artichoke

Garden Veggie

Sweet Chili Chicken

Kids Cheese

Kids Pepperoni

Salad Pizzeta

Breadsticks

PASTA Station Builds


Roasted Chicken and Red Pepper Pesto

Sesame Thai Beef

Creamy Macaroni & Cheese

Beef Stroganoff



Kid's Mac & Cheese




SALAD & DESSERT Station Builds

Chicken Satay

Apple & Berry

BLT Wedge

Southwest Chicken

Tomato Caprese

Mandarin Chicken


Balsamic Steak

Oreo Cookie Crumble


Berries & Cream

Peaches & Cream



Demonstrate Knowledge of Critical Control Points for Restaurant

Demonstrate ability to recognize food is prepared maintaining CCP







TRAINEE NOTES (I NEED MORE TRAINING ON

THE FOLLOWING ITEMS)


Pass (100%) the EXPO STATION FINAL BUILDS TEST

Oven Training Modules | Oven Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1

OVEN STATION Training Checklist

Name: ________________________________

Trainer: ________________________________



Identify equipment used at OVEN Station

Identify process for turning on and off OVEN

Demonstrate ability to maintain oven temperature

Demonstrate ability to receive pizza from PIZZA Station

Demonstrate ability to deliver cooked pizza to EXPO Station



Understands and Illustrates ability to "Cook Pizza"

Demonstrate ability to slide pizza off peel into oven maintaining shape and toppings

Demonstrate ability to rotate pizza through oven cooking system

Demonstrate ability to cook pizza to a light golden brown







Oven Training Modules | Oven Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1

Trainer Trainee Date ON-THE-JOB TRAINING HOURS Completed 6 Hours of Supervised On-The-Job Training


ITEMS)

Trainer Trainee Date TEST Pass (100%) the Station Test

Cashier Training Modules | Cashier Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1

CASHIER STATION

Training Checklist

Name: ________________________________

Trainer: ________________________________



Identify equipment used at CASHIER Station

Know location of restaurant supplies for restocking

Understand restaurant flow

Demonstrate ability to answer frequently asked questions

Demonstrate ability to maintain restaurant cleanliness according to Standard

Know how to access menu builds to answer food and calorie information

Know gluten free menu items


Demonstrate ability to operate phone system


Understands and Illustrates Competence in Offering the "Malawi Experience"

Know 5 Pillars of the "Malawi Experience"

Demonstrate ability to implement 5 Pillars

Demonstrate ability to answer menu questions (Allergy, Items, Pricing, etc)

Demonstrate ability to answer questions regarding Meal Exchange Program

Know 7 Key Phrases for Customer Service

Cashier Training Modules | Cashier Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1

Demonstrate ability to implement 7 Key Phrases when interacting with customers

Demonstrate ability to recognize customers' needs and offer service

Demonstrate ability to be friendly and engaged throughout ordering experience

Demonstrate ability to offer customer "to go" supplies and services

Understands and Illustrates Competence in "Operating Cash Register"

Assign table number and initiate order

Competently enter a dine-In order

Competently enter a takeout order

Modify an item

Apply a discount to an order

Enter a combo to an order

Process a credit payment

Process a cash payment

Process a gift card payment

Process an Other payment

Split check between two or more guests

Enroll guest in Malawi Loyalty program

Refill deplete receipt tape

Understands and Illustrates "Interacting with Guests"

Demonstrate ability to provide guests with drinks and/or cups

Demonstrate ability to close order and offer table number








FOLLOWING ITEMS)


Pass (100%) the Station Test

Runner and Busser Training Modules | Runner Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1

RUNNER STATION

Training Checklist

Name: ________________________________

Trainer: ________________________________



Identify equipment used at EXPO, BUSSING, and DISH Stations


Understand order/table number identification system

Identify all guest dining locations


Know location and purpose of chemical used to maintain restaurant cleanliness

Demonstrates ability to clear and reset tables according to Standard


Demonstrate ability to roll silverware





Demonstrate ability to answer questions and Meal Exchange Program






Understands and Illustrate Competence in "Delivering Food"

Demonstrate ability to coordinate order number with table number

Demonstrate ability to comprehend and implement EXPO coordinator's instructions

Recognize food has been built according to Build Sheet Standards

Demonstrate ability to deliver orders and maintain food build standards

Demonstrate ability to deliver food according to Running Standards

Demonstrate ability to interact with guest according to Running Standards tableside

Demonstrate ability to provide guests with plates and silverware

Demonstrate ability to close order with guest and EXPO


PIZZA Station Builds

Bacon Filet

Barbecue Chicken

Buffalo Chicken

Chicken Bacon Ranch

Four Cheese

Garden Veggie

Island Retreat

Jalapeno Pineapple

Malawi Capri

Margherita

Meat Safari

Pepperoni Sausage & Mushroom

Pesto Chicken

Primo Pepperoni

Santa Fe

Spinach & Artichoke

Sweet Chili Chicken

Thai Peanut Chicken

Tuscan Pepperoni

Kids Cheese

Kids Pepperoni

Salad Pizzeta

Breadsticks

PASTA Station Builds

Beef Stroganoff



Macaroni & Cheese (& Backed Mac & Cheese)


Roasted Chicken Red Pepper Pesto

Sesame Thai Beef


Kid's Mac & Cheese




SALAD & DESSERT Station Builds

Apple & Berry

Balsamic Steak

BLT Wedge

Chicken Satay

Mandarin Chicken

Southwest Chicken


Tomato Caprese

Berries & Cream

Oreo Cookie Crumble



Demonstrate Knowledge of Critical Control Points for Restaurant

Demonstrate ability to recognize food is prepared maintaining CCP








ITEMS)



Runner & Busser Training Modules | Busser Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1

BUSSER STATION Training Checklist

Name: ________________________________

Trainer: ________________________________



Identify equipment used at EXPO, BUSSING & DISH Stations


Know location and purpose of chemical used to maintain restaurant cleanliness


Demonstrates ability to clear and reset tables according to Standard


Demonstrate ability to roll silverware





Demonstrate ability to answer questions and Meal Exchange Program




Runner & Busser Training Modules | Busser Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1


Understands and Illustrates Competence in "Maintaining Restaurant Cleanliness"

Demonstrate ability to clear table

Demonstrate ability to reset table

Demonstrate ability to prep dishes for cleaning according to DISH Station Standards

Demonstrate ability to restock resources and equipment throughout restaurant

STATION DAILY LOGS







FOLLOWING ITEMS)

Trainer Trainee Date TEST - Pass (100%) the Station Test

Dishwashing Training Modules | Dishwashing Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1

DISHWASHING STATION

Training Checklist

Name: ________________________________

Trainer: ________________________________



Identify equipment used at DISHWASHING Station

Identify chemicals used at DISHWASHING Station

Demonstrate knowledge on operating equipment

Demonstrate knowledge of restaurant flow for receiving dirty dishes

Demonstrate knowledge of restaurant flow for stacking

Demonstrate knowledge of cleaning rotation and station flow

Demonstrate knowledge of restaurant flow for delivering clean dishes


Understands and Illustrates Competence in "Cleaning Dishes"

Demonstrate ability to maintain hot water in system

Demonstrate ability to replace soap in system

Demonstrate ability to clean and sanitize dishes using equipment

Understand priority and order for cleaning dishes

Understands and Illustrates Competence in "Storing Clean Dishes"

Demonstrate understand of restaurant flow to storing clean dishes in proper stations

Demonstrate ability to keep restaurant stations clean and orderly

Understands and Illustrates Competence in "Maintaining Equipment"

Demonstrate ability to take apart and clean dishwashing system

Demonstrate ability to clean and close DISHWASHING Station

Dishwashing Training Modules | Dishwashing Training Checklist | © Malawi’s Pizza Enterprises | Proprietary Information DO NOT COPY | V.17.1








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