pmt module 01 basic concepts_final

8/3/2019 PMT Module 01 Basic Concepts_Final

http://slidepdf.com/reader/full/pmt-module-01-basic-conceptsfinal 1/83

Foundations of

ProjectManagement

Module 1Overviewof ProjectManagement



Instructor 2Name

Dr. Mahmoud Jahani, PMP, CMC

EducationPh.D. Management & Information Systems, FranceMBA

WorkExperience

More than 40 years of experience in SystemsDevelopment Management, Project Management andTeaching



Class

IntroductionsName

Education Background?Degree

Diploma

Other

Work Sector

Responsibilis

Objective(s)General

ProjectManagemen

3



Portfolos,

Progr ms anProject

Corporate

Port

f olioA

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Program A1

Project A1.1

Project A1.2

Program A2

Portfolio B

Program B1

Project B1.1

Project B2.1

Program B1

Project B2.2

Program A3

Project A3.1

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4



DefinitionsPortfolio Management: The centralized management

of one or more portfolios, which includes identifying,prioritizing, authorizing, managing, andcontrollingprojects, programs, and other related works,to achieve specific strategic business objectives

Program Management: The centralized coordinatedmanagement of a program to achieve the program’sstrategic objectivesand benefits

Project Management: The application of knowledge,

skills, tools, and techniquesto project activities to meetthe project requirements.

5PMBOK: p.8Schwalbe: p.17

Por tf o

lioAcoll

ectionof projects



and/or programs and other work that are groupedtogether to facilitate effective management of that

work and meet strategic business objectives.The projects or programs of the portfolio may not

necessarily be interdependent or directly related

1. ExamplesStrategic diversification – Infrastructureorganization: oil, gas, water, electricity, roads,transportation

2. Quality Improvement Initiatives – A financial firm: audit,tax and money management

3.

6



ProgramA group of related projects managed in a

coordinated way to obtain benefits and controlnot available from managing them individually.Programs may include elements or relatedwork outside of the scope of the discreteprojects in the program

ExamplesAcademic Information SoftwareProgramWebsiteRegistrationStudent RecordsAcademic Programs

Airport renewal program

7



ProjectA temporary endeavor undertaken to create a

unique product,ser vice,or res

ult

1. ExamplesImplementation of a computer application2. Construction of a terminal building3. Organizing a Charity Event4.

8



Project

Attributes

Has well-defined Objectives

Pr

oductSpecification

ScopeCost

Schedule: Defined startand completion dates

Quality

Utilizesvarious

resources

Human, Ph&Financial

Representa unique

endeavouHas acustomer andinterestedstakehold

sPerformedby anOrganizatin



Involves a degree of uncertainty

9



Examplesof

ProjectsDeveloping a Prototype of new product or serviceEnvironmental remediation of a contaminated siteDesigning a new energy-efficient vehicleConstructing an office building or Running a campaign for political office

Designing a new software systemDesigning and producing a marketing brochureRedesigning screening procedures in theemergency department of a hospitalDesigning and implementing new qualityimprovement processes

10



ProjectConstrai

nts1. ScopeAll the work, results and deliverables

required to meet the customer requirements2.

1. CostTotal agreed upon costs required toaccomplish the project objectives

2.

ScheduleTimetable that identifies expected

project start and completion, including all relevantmilestones

PerformanceEnsuring that the customer issatisfied with performance and characteristics of

the product

11Schwalbe:

p.8

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Time

Cost

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ffd8ffe000104a4649



pe

Resources

Quality

●The “commoTime, a

●AdditiincludeRisks

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0000000000000000000000000000

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12



What is ProjectManagement?

“Project Management is the skills, toolsand management processes required to

undertake a project successfully”.

ProjectManagement

comprises of:A set of skills. Specialist knowledge, skills andexperience are required to reduce the level of risk withina project and thereby enhance its likelihood of success

A suite of tools. Various types of tools are used byproject managers to improve their chances of success.Examples include document templates, registers,planning software, modeling software, audit checklistsand review forms

A series of processes.

Variousmanagementechniquesandprocesses arequired tomonitor andcontrol time,cost, qualityand scope oprojects.Examplesinclude time

managemencostmanagemenqualitymanagemenchange



management, risk management and issue management.

13

ffdffdffd8ffe000104a464946



ProjectManagementMaturityModel

BasicKnowledge

1. Common LanguageProcess

Definition

2. Common ProcessesProcessControl

3. Singular MethodologyProcess

Improvement

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84943435f 50524f 46494c

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021000006

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84943435f 50524f 46494c

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021000006


0600310000616373704d5346540000000049454320735247420000000000000000000000000000f6d6000100000000d32d485020200000000000000000000000000000000000000000000000

0000000000000000000000000000000000000000000000001163707274000001500000003364657363000001840000006c77747074000001f000000014626b70740000

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008676696577000003d4000000246c756d69000003f8000000146d656

ffd



4.

Benchmarking

5. ContinuousImprovement

Inac

ompanywit


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h mature project management , the projects are successful all the time.

14

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TheProjec

tEnvironment

and

Context

PRO

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JECT Organiz

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ral Econo

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0000000000000000

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p

Global

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Local

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Related

Busines

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4626b707400000204000000147258595a000002180000001



ershipMotivationNegotiationConflict resolution

Problem solving

Finance & accountingProcurement

&

contractsSales &marketing

ManufacturingOBHealth & Safety

ICT

Functional disTechnical elem

Management

specialization

Specific secto

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International aPhysical

Appli

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cation Area Knowledge, Standards &Regulations

Understanding the

Project Environment

Interpersonal Skills

GeneralManagement

Knowledge andSkills

PMBOKGuide

Project ManBo

dyof Know

ledge

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Related GeneralManagement Skills

LeadershipEstablishing directionAligning peopleMotivating & inspiring

CommunicationAssessing stakeholder’s needsManaging Information flow

NegotiationsNegotiations with others to reachagreement

ConflictManagement &ProblemSolvingProblemdefinitionCreative analysisDecision making

Influencin

ManagemenCapacity bui

17

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Project

ManagementProces

s

Groups

Pla

nningP

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rocesses

Initiating

Processes

Closing Processes

Inputs

Records

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DeliverablesEx

ecutingPr oc

esses

Project Sponsors

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Project Assets

End UsersMonitoring and

Contr ollingPr ocesse

s

1

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8PMBOK: p.40

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ProjectIntegration

ManagementData Flow

Diagram

4.1Develop Project

Charter

4.2Develop Project Management

Plan

4.3Direct and

Manage ProjectExecution

4.4

Monitor

andContr olPr ojectWork

4.5P

er for

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ffd8ffe



mIntegrated

Change Control

4.6Close Project

Project Sponsor

Ent

er prisef act

or sandor

gani




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zation assetsStatement of WorkPMIS, ResourceAvailability andHistorical Data

ProjectManagement

Plandevelopment

5.2

Scope DefinitionWork PerformanceInformation & CorrectiveActions


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ganizationalAssetsContextsResources

Charter Scope StatementPlanBase LineProgress ReportAcceptanceApprovalHandover



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Project and ProductLife Cycles

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ffd8ffe000104a4

ffd8ffe

ffd8ffeffd

8ffe000

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BusinessOperations

Modify &UpgradeProduct

Product

Business

Plan

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INITIAL

INTERMEDIATE

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000000000000000000000000000

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FINAL

Pr od

Pr

o jectLi

f eCycle

21

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00000000000000

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The Phasesof a Project

InitialIntermediate

Final

Planning Processes

IdentificationPhase

PlanningPhase

ClosingPhase

ImplementationPhase

Level of ActivityTime

Initi

ationPr oce

sses

Exe

cutingPr o



cesses

Monitoring and Controlling Processes

Closing Processes

Overall level of activity

InitialInt

er medi



ateFinal


ffd8ffe000104a46494600010



Priorities inProje

ctMana

gement

Co

stTime


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000000000000000000000000000000000000000000000000000000000000000000000001163707274000001500000003

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ffd8ffe000104a46494600010201005f005f0000ffe20c584943435f50524f46



Performance

Software DevelopmentResearch & Development

Housing ProjectXmas Movie

23

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Project

Success

Project success usually meansproject completion:

On schedule (Time)

Within budget (Cost)Providing all agreed upon deliverables (Scope)At agreed upon and acceptable performance(Quality)With customer acceptance and satisfaction

24

ffd8ffe000104a46494600010201000300030000ff



Causeand

Effect

Relatioships iProjecManag

ment

Co

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ffd8ffe000

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ffd8ffe000

ffd8ffe000104a46494600010201005000500000ffe20c5849434



stOverruns

No functional inputto planning phase

Poor control of design

changes

Poor control of customer changes

Nointegratedplanning&

control

No project costaccounting ability

Poorlyor gan

izedPMO

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ffd8ffe

ffd8ffe000



TheCustomer-

Performing

OrganiInterf

Pr o ject

Ob jectives

Pr oduc

8ffe000104

a46494600010

201004e004e0000

ffe20c5849434

35f 505

000104a46494600010201

004e004e0000ffe20c5849434

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tSpecs

Statement

of Work

ProjectCharter

ProjectScope

Statement

ProjectManagement

Plan

Schedule

Baseline

ResourcesPlans

WBS

Sub

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sidiaryPlans

CostBaseline

The

Cus

tomer

The Perfo

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The Buyer-Seller Relationship in Project

Management

ffd8ffe



Customer/End User Performing Organization/

Project TeamContractor/Vendor

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422049454336313936362d322e31000000000000000000000000000000000000000000000000000000

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8f fe000104a4649

46000102

0100210

021

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03300330000ff


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ffd8ffe000104a46494600010201002900290000ffe20c584943435f50524f46494c4500010100000c484c696e



Contract

Sub-Contract

Buyer Buyer/Seller

Seller

27

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00000c725452430000043c0000080c675452430000043c0000080c625452430000043c0000080c7465787400000000436f70797269676874202863292031393938204865776c6574742d5061636b61726420436f6d70616e790000646573630000000000000

012735247422049454336313936362d322e3100000000000000000000001273524742204945433631393636



Professional and SocialResponsibility of Project

ManagersThere are four tasks associated withprofessional and social

responsibility:

Ensure Individual Integrity

Contribute to the Project Management Knowledge BaseEnhance Personal Professional CompetencePromote Interaction Among Stakeholders

28

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Task 1:Ensure

IndividualIntegrity

“Ensure personal integrity andprofessionalism by adhering to

legal requirements,ethical standards, and social

norms, in order to protect thecommunity and all

stakeholdersand tocreate

ahealthyworkingenvironment”

Knowle

dgeLegalrequirementEthical


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000000000000001163707274000001500000003364657363000001840000006c77747074000001f000000014626b707400

000204000000147258595a00000218000000146758



standardsSocial norms

• Community and stakeholder values

• Communication techniques



SkillsExercising• Researc• Researc

• GatherininformatioNegotiatinResolving• Commun


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95a0000022c000000146258595a0000024000000014646d6e640000025400000070646d6464000002c400000088767565640000034c0000008676696577000003d4000000246c756d69000003f8000000146d6561730000040c0000002474656368000004300000000c725452430000043c0000080c675452430000043c0000080c625452430000043c0000080c7465787400000000436f707972696768742028632

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29



Task 2: Contribute tothe Project

ManagementKnowledge Base

Contribute to the project management knowledge base by sharinglessons learned, bestpractices, and research, within appropriate communities, in order to improve the quality

of project management services, build the capabilities of colleagues, and advance theprofession”

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Knowledge• The projectmanagementbody of knowledge• Effectivecommunicationtechniques• Techniques of

transferringknowledge• Researchtechniques

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0000000000000000000000000000000000000000000000000000000000000000000000000000001163707274000001500000003364657363000001840000006c77747074

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0000025400000070646d6464000002c40000008876756564000

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Skills

Communicatingeffectively

Exercisi• Transf mentorin

• Implem• Gatheri

docume

3

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0

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Task 3: EnhancePersonal

ProfessionalCompetence

“Enhance personal professional competenceby increasing and applying knowledge,inorder to improve project

management services”

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0000f6d6000100000000d32d4850202000000000000000000000000000000000000000000000000000000000000000000000000000000000

000000000000001163707274000001500000003364657363000001840000006c77747074000001f000000014626b707400

000204000000147258595a00000218000000146758

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Knowledge• Personal strengths and

weaknesses• Instructional methods and tools• Appropriate professional

competenciesTraining options

Self- assessment strategies

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313936362d322e3100000000000000000000000000000000000000000000000000000

ffd8ff 000104 46494600010201004900490000ff 20 584



Skills

• Planning

personal• Attaininmanage

Commun


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000646573630000000000000012735247422049454336313936362d322e31000000000000000000000012735247422049454336313936362d322e31000000000000000000000000000000000000000000000000000000



31

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Task 4: PromoteInteraction Among

Stakeholders“Promote interaction among team membersand other stakeholders in aprofessionaland cooperative manner byrespecting personal and culturaldifferences, in order to

ensure a collaborative projectmanagement environment”

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0000f6d6000100000000d32d4850202000000000000000000000000000000000000000000000000000000000000000000000000000000000

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KnowledgeInterpersonal techniquesCultural differences

• Community and stakeholder values• Communication techniques• Team motivation strategies

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000012735247422049454336313936362d322e3100000000000000000000001

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Skills

Exercising judgment

• Resear stakeholManagin

NegotiatiResolvinCommunRespectiMotivatin

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12735247422049454336313936362d322e31000000000000000000000012735247422049454336313936362d322e31000000000000000000000000000000000000000000000000000000



32

pmt module 01 basic concepts_final

Documents