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1 PointRight QMetrics Executive Dashboard Self Guided Tutorial

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Page 1: PointRight Q Metrics Executive Dashboard...8 The Q-Metric Executive Dashboard page has direct links to reports (with the exception of Risk Management) within the graphs/pie charts

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PointRight Q‐Metrics Executive Dashboard

Self Guided Tutorial

Page 2: PointRight Q Metrics Executive Dashboard...8 The Q-Metric Executive Dashboard page has direct links to reports (with the exception of Risk Management) within the graphs/pie charts

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Tutorial Contents

Table of Contents• Overview• Using the Q‐Metrics Executive Dashboard• Drill Down to Reports• Tips for Success

Page 3: PointRight Q Metrics Executive Dashboard...8 The Q-Metric Executive Dashboard page has direct links to reports (with the exception of Risk Management) within the graphs/pie charts

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Q‐Metrics Executive Dashboard Overview• One‐stop overview of group level performance as of current date– Quality: Dropdown list of Quality Measures that have a higher percentile rank compared to the prior month 

– Risk Management (RADAR): Rolls up the facility level rates of residents with high impairment or high risk

– DIA: Data Integrity Performance and Submission Compliance for the prior month for the group

– PointRight OnPoint 30: Rehospitalization rates for the group

– Medicare PPS: Estimated reimbursement, PPS submissions, Per Diem rates, with a comparison to same month, prior year

• Drill down to detailed reports

Page 4: PointRight Q Metrics Executive Dashboard...8 The Q-Metric Executive Dashboard page has direct links to reports (with the exception of Risk Management) within the graphs/pie charts

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Steps for Using the Q‐Metrics Executive DashboardThe following slides will guide you through the steps for using the Q‐Metrics Executive Dashboard:

• Step One: Login to PointRight

• Step Two: Access the Q‐Metrics Executive Dashboard

• Step Three: View report details

Page 5: PointRight Q Metrics Executive Dashboard...8 The Q-Metric Executive Dashboard page has direct links to reports (with the exception of Risk Management) within the graphs/pie charts

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Step One: Login to PointRight

1. Go to:

www.pointright.com 2. Click Client Login

Page 6: PointRight Q Metrics Executive Dashboard...8 The Q-Metric Executive Dashboard page has direct links to reports (with the exception of Risk Management) within the graphs/pie charts

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3. Enter your Log In information

User Name Password

The password is case sensitive!

4. Click Log In.

Step One: Login to PointRight (cont.)

Page 7: PointRight Q Metrics Executive Dashboard...8 The Q-Metric Executive Dashboard page has direct links to reports (with the exception of Risk Management) within the graphs/pie charts

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Step Two: Access the Q‐Metrics Executive Dashboard

Roll the mouse icon over “Products” on Location page

or header tab.The Products drop-down

menu displays

In the Products drop-down menu, click Q-Metrics to

open the Executive Dashboard

Page 8: PointRight Q Metrics Executive Dashboard...8 The Q-Metric Executive Dashboard page has direct links to reports (with the exception of Risk Management) within the graphs/pie charts

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The Q-Metric Executive Dashboard page has direct links to reports (with the exception of Risk Management) within the graphs/pie charts or through the blue underlined text or the numbers in the

Report Updates:• Data Integrity, Clinical (QMs),

Rehospitalization and Reimbursementupdate with completion of calculations for the prior month

• Risk Management and Submissions update daily within the current month

Page 9: PointRight Q Metrics Executive Dashboard...8 The Q-Metric Executive Dashboard page has direct links to reports (with the exception of Risk Management) within the graphs/pie charts

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Using the Q‐Metrics Executive Dashboard: Identify Clinical Concerns

Clinical Section:• QMs for the group with decline in performance

is based on higher percentile rank compared to the prior month

• Click on a measure name to open the QM Green Light Report for that measure

Page 10: PointRight Q Metrics Executive Dashboard...8 The Q-Metric Executive Dashboard page has direct links to reports (with the exception of Risk Management) within the graphs/pie charts

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Using the Q‐Metrics Executive Dashboard: Identify Areas of Risk

Risk Management Section:Based on RADAR scales• Rollup average for the group of facility

percents of residents with high risk/high impairment

• Quickly identify areas of risk

Page 11: PointRight Q Metrics Executive Dashboard...8 The Q-Metric Executive Dashboard page has direct links to reports (with the exception of Risk Management) within the graphs/pie charts

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Using the Q‐Metrics Executive Dashboard: Identify Data Accuracy Issues

Data Quality Section:• DIA Performance

• View Performance Trend for the group over time

• Click on Score or Unresolved Issues to access the DIA Group Summary Report Trend tab

Page 12: PointRight Q Metrics Executive Dashboard...8 The Q-Metric Executive Dashboard page has direct links to reports (with the exception of Risk Management) within the graphs/pie charts

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Using the Q‐Metrics Executive Dashboard: Performance Details

Click in pie chart (Final Submission with DIA or Issue Status for DIA with Audit Assist) to open the Issue Summary Tab in the DIA Group Summary Report

Page 13: PointRight Q Metrics Executive Dashboard...8 The Q-Metric Executive Dashboard page has direct links to reports (with the exception of Risk Management) within the graphs/pie charts

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Using the Q‐Metrics Executive Dashboard: Submissions

Pie Chart is color coded to reflect the number of facilities within or below the expected submission rate• Click to view your Green

Light Report for File Submission

• The chart represents submissions for the current month and updates daily

At the beginning of the month, this pie chart will be red as facilities will be just beginning to submit and will start to display yellow and green as the month progresses

Page 14: PointRight Q Metrics Executive Dashboard...8 The Q-Metric Executive Dashboard page has direct links to reports (with the exception of Risk Management) within the graphs/pie charts

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Click on the number of Medicare assessments to view the Medicare Group Summary report Estimated Reimbursement tab

Click to view the Medicare Group Summary report Estimated Reimbursement tab and compare data to the same time period last year

Click in the pie chart to view the Medicare GSR Medicare Days by Category tab

Data Represents the Most Recent Closed Month

Using the Q‐Metrics Executive Dashboard: Medicare

Page 15: PointRight Q Metrics Executive Dashboard...8 The Q-Metric Executive Dashboard page has direct links to reports (with the exception of Risk Management) within the graphs/pie charts

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Using the Q‐Metrics Executive Dashboard: Rehospitalization Rates

Rehospitalization Section:• View Medicare and All-Payer risk

adjusted 30-day rehospitalization rates, averaged for the group

• Compare with PointRight national average

• Click to view details in PointRight OnPoint-30 Green Light Report

Page 16: PointRight Q Metrics Executive Dashboard...8 The Q-Metric Executive Dashboard page has direct links to reports (with the exception of Risk Management) within the graphs/pie charts

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Note About the Dashboard Display

The Executive Dashboard is designed to accommodate all of our PointRight reports. If you have selected some, but not all of our services, you will see a representative sample screen such as this one if a report is inactive

Page 17: PointRight Q Metrics Executive Dashboard...8 The Q-Metric Executive Dashboard page has direct links to reports (with the exception of Risk Management) within the graphs/pie charts

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Tips for Success

Q‐Metrics Executive Dashboard• Check the dashboard regularly to see current areas of concern

• Drill into full reports if issues are identified• QMs with higher percentiles, high risk residents, changes 

in PPS reimbursement when compared to prior year  • Use to plan follow‐up, quality initiatives or in advance of 

site visits