ppl's accounts payable process

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Finanace Transformation Finanace Transformation (September 2010) (September 2010) Eliminate 50% of Paper Invoices through Eliminate 50% of Paper Invoices through Changed Policies, Procedures, Processes and Changed Policies, Procedures, Processes and Technology Technology 1 1 PPL PPL s Accounts Payable Process s Accounts Payable Process Jeff Joseph, CAPP, CPCP Jeff Joseph, CAPP, CPCP

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PPL's Account's Payable process has gone through a major transformation in the last decade with the new technologies and process improvement. Jeff Joseph describes most of the implementation benefits that have come to pass in the past five years.

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Page 1: PPL's Accounts Payable Process

Finanace Transformation Finanace Transformation (September 2010)(September 2010)

Eliminate 50% of Paper Invoices through Eliminate 50% of Paper Invoices through Changed Policies, Procedures, Processes and Changed Policies, Procedures, Processes and

TechnologyTechnology

11

PPLPPL’’s Accounts Payable Processs Accounts Payable Process

Jeff Joseph, CAPP, CPCPJeff Joseph, CAPP, CPCP

Page 2: PPL's Accounts Payable Process

Finanace Transformation Finanace Transformation (September 2010)(September 2010)

Eliminate 50% of Paper Invoices through Eliminate 50% of Paper Invoices through Changed Policies, Procedures, Processes and Changed Policies, Procedures, Processes and

TechnologyTechnology

22

PPLPPL’’s Accounts Payable Processs Accounts Payable Process

PPLPPL’’ss AccountAccount’’s Payable s Payable process has gone through a process has gone through a major transformation in the major transformation in the last decade with the use of last decade with the use of new technologies and new technologies and process improvement. Most process improvement. Most of the implementation of the implementation benefits have been realized benefits have been realized in the past 5 years.in the past 5 years.

Page 3: PPL's Accounts Payable Process

Finanace Transformation Finanace Transformation (September 2010)(September 2010)

Eliminate 50% of Paper Invoices through Eliminate 50% of Paper Invoices through Changed Policies, Procedures, Processes and Changed Policies, Procedures, Processes and

TechnologyTechnology

33

PPLPPL’’s Accounts Payable Processs Accounts Payable Process

1997implemented

PeopleSoft A/P and a One

Card Program

1998reviewed the

flow of all paper

1999implemented

front-endimaging forPO invoices

Page 4: PPL's Accounts Payable Process

Finanace Transformation Finanace Transformation (September 2010)(September 2010)

Eliminate 50% of Paper Invoices through Eliminate 50% of Paper Invoices through Changed Policies, Procedures, Processes and Changed Policies, Procedures, Processes and

TechnologyTechnology

44

PPLPPL’’s Accounts Payable Processs Accounts Payable Process

2000increased imaging

for all invoicesand implemented

electronic workflow& approvals

2001increased use of

electronic workflow& approvals

2002increased use of

electronic workflow& approvals

Page 5: PPL's Accounts Payable Process

Finanace Transformation Finanace Transformation (September 2010)(September 2010)

Eliminate 50% of Paper Invoices through Eliminate 50% of Paper Invoices through Changed Policies, Procedures, Processes and Changed Policies, Procedures, Processes and

TechnologyTechnology

55

PPLPPL’’s Accounts Payable Processs Accounts Payable Process

2003upgraded

imaging system

2004enforced

purchasing policies(> $3000)

2005pushed corp. card

use and startedPO flip

2004

paper52%

corp card27%

batch18%

electronic3%

2005

paper49%

corp card30%

batch17%

electronic4%

Page 6: PPL's Accounts Payable Process

Finanace Transformation Finanace Transformation (September 2010)(September 2010)

Eliminate 50% of Paper Invoices through Eliminate 50% of Paper Invoices through Changed Policies, Procedures, Processes and Changed Policies, Procedures, Processes and

TechnologyTechnology

66

PPLPPL’’s Accounts Payable Processs Accounts Payable Process

2006mandated use of

corp. card (bus. exp., food,

low dollar, water)

2007Changed purchasing

policy, mandated e-approval,

Implemented DMR& moved A/P dept.

2008implemented

utility billsolution

2006

paper47%

corp card31%

batch16%

electronic6%

2007

paper42%

batch16%

corp card33%

electronic9%

2008

paper39%

corp card32%

batch18%

electronic11%

Page 7: PPL's Accounts Payable Process

Finanace Transformation Finanace Transformation (September 2010)(September 2010)

Eliminate 50% of Paper Invoices through Eliminate 50% of Paper Invoices through Changed Policies, Procedures, Processes and Changed Policies, Procedures, Processes and

TechnologyTechnology

77

PPLPPL’’s Accounts Payable Processs Accounts Payable Process

2009added contract flip,

implementedtelecommunication

bill solution

2010implementedPassport A/P

2011implementing

IntegratedCash System

2009

paper37%

corp card27%

batch22%

electronic14% Note: Paper will further decrease

as more batch loads are added and electronic invoicing increases.

Page 8: PPL's Accounts Payable Process

Finanace Transformation Finanace Transformation (September 2010)(September 2010)

Eliminate 50% of Paper Invoices through Eliminate 50% of Paper Invoices through Changed Policies, Procedures, Processes and Changed Policies, Procedures, Processes and

TechnologyTechnology

88

PPLPPL’’s Accounts Payable Processs Accounts Payable Process

The Years at a Glance

Accounts Payable YEAR-TO-DATE Transactions

paper corp card batch electronic

Type of Transaction

2004200520062007200820092010

Page 9: PPL's Accounts Payable Process

Finanace Transformation Finanace Transformation (September 2010)(September 2010)

Eliminate 50% of Paper Invoices through Eliminate 50% of Paper Invoices through Changed Policies, Procedures, Processes and Changed Policies, Procedures, Processes and

TechnologyTechnology

99

PPLPPL’’s Accounts Payable Processs Accounts Payable Process

Batch Loaded

Pre-Approved Vouchers

Some PPL systems, such as the customer system, are considered self invoicing and send a file to the A/P

system to create a pre-approved voucher for payment, such as customer refunds.

Page 10: PPL's Accounts Payable Process

Finanace Transformation Finanace Transformation (September 2010)(September 2010)

Eliminate 50% of Paper Invoices through Eliminate 50% of Paper Invoices through Changed Policies, Procedures, Processes and Changed Policies, Procedures, Processes and

TechnologyTechnology

1010

PPLPPL’’s Accounts Payable Processs Accounts Payable Process

Front Office ConceptFront Office Concept

PPL took the pre-approved process further into a Front Office Concept. PPL systems that send transactions for disbursements are now considered front office payable

systems. The files are sent to Treasury for disbursement, no longer requiring involvement from a corporate

accounts payable department.

Page 11: PPL's Accounts Payable Process

Finanace Transformation Finanace Transformation (September 2010)(September 2010)

Eliminate 50% of Paper Invoices through Eliminate 50% of Paper Invoices through Changed Policies, Procedures, Processes and Changed Policies, Procedures, Processes and

TechnologyTechnology

1111

PPLPPL’’s Accounts Payable Processs Accounts Payable Process

Supply Chain Supply Chain Accounts PayableAccounts Payable

With front office departments taking responsibility for their own transactions and payable systems, the need for a

corporate A/P department is no longer required. In 2007, the A/P department was moved to Supply Chain along with the invoices for PO’s, service contracts, and misc transactions.

Page 12: PPL's Accounts Payable Process

Finanace Transformation Finanace Transformation (September 2010)(September 2010)

Eliminate 50% of Paper Invoices through Eliminate 50% of Paper Invoices through Changed Policies, Procedures, Processes and Changed Policies, Procedures, Processes and

TechnologyTechnology

1212

PPLPPL’’s Accounts Payable Processs Accounts Payable Process

Miscellaneous Miscellaneous TransactionsTransactions

While the miscellaneous transactions are currently in Supply Chain, this is only temporary until PPLSolutions

implements the Miscellaneous Payable System to handle these transactions. The same system is currently handling miscellaneous billing transactions. PPLSolutions will be the

front office for all miscellaneous transactions.

Page 13: PPL's Accounts Payable Process

Finanace Transformation Finanace Transformation (September 2010)(September 2010)

Eliminate 50% of Paper Invoices through Eliminate 50% of Paper Invoices through Changed Policies, Procedures, Processes and Changed Policies, Procedures, Processes and

TechnologyTechnology

1313

PPLPPL’’s Accounts Payable Processs Accounts Payable Process

Corporate policy 601... Exceptions – The following list of commodities and services need not be processed through Supply Chain for acquisition and can be obtained without a Passport Contract or Purchase Order. All other procurements must follow this policy.

Types of Miscellaneous Transactions not Requiring an Order/Contract

•Fees, Dues, Memberships, & Subscriptions•Wholesale Marketing and Energy Trading •Fossil Fuel •Synfuel•Government Payments (including taxes)•Real Estate Transactions•Charitable Contributions/Donations•Corporate Claims/Settlements•Corporate Investments/Funding•Refunds/Reimbursements•Medical Fees (not associated with a Passport contract)•Freight (not associated with a Passport contract)

Page 14: PPL's Accounts Payable Process

Finanace Transformation Finanace Transformation (September 2010)(September 2010)

Eliminate 50% of Paper Invoices through Eliminate 50% of Paper Invoices through Changed Policies, Procedures, Processes and Changed Policies, Procedures, Processes and

TechnologyTechnology

1414

2004

purchase orders 31%

contracts 12%

customer refunds 13%

misc. 33%

cc bank pay. 2%

coal 2%

payroll w /h 7%

PPLPPL’’s Accounts Payable Processs Accounts Payable Process

All Payables Transactions

future

purchase orders34%

misc.5%

contracts24%customer refunds

12%

cc bank pay.2%

coal1%

payroll w /h6%

fuel for vehicles2%

real estate taxes1%

phone bills4%

utility bills4%energy trading

2%

WRAP program3%

Page 15: PPL's Accounts Payable Process

Finanace Transformation Finanace Transformation (September 2010)(September 2010)

Eliminate 50% of Paper Invoices through Eliminate 50% of Paper Invoices through Changed Policies, Procedures, Processes and Changed Policies, Procedures, Processes and

TechnologyTechnology

1515

PPLPPL’’s Accounts Payable Processs Accounts Payable Process

Supply Chain Transactions

>>>eCommerce<<<

PO Invoices - Percent Electronic

0%

10%

20%

30%

40%

50%

60%

1 4 7 10 13 16 19 22 25 28 31 34 37 40 43 46 49 52 55 58

Month (starting January 2005)

Perc

ent

Contract Invoices - Percent Electronic

0%

5%

10%

15%

20%

25%

1 2 3 4 5 6 7 8 9 10

Month (starting January 2009)

Perc

ent

Page 16: PPL's Accounts Payable Process

Finanace Transformation Finanace Transformation (September 2010)(September 2010)

Eliminate 50% of Paper Invoices through Eliminate 50% of Paper Invoices through Changed Policies, Procedures, Processes and Changed Policies, Procedures, Processes and

TechnologyTechnology

1616

PPLPPL’’s Accounts Payable Processs Accounts Payable Process

Straight Through Process Straight Through Process

Third Party – External Web Invoicing

- File from Vendor

- PO Flip

- Contract Flip (with image)

Internal Digital Mailroom

Paper invoices are converted to electronic

data (with image)

Supply Chain A/P System

- Systematic Matching

- Electronic Approval

- Resolutions

Other Front Offices

Non-Supply Chain Transactions

Disbursing System

Payments are made by EFT or Check

(Payment Information)

Vendor Internet Inquiry

Employee Intranet Inquiry

Reporting Database

Page 17: PPL's Accounts Payable Process

Finanace Transformation Finanace Transformation (September 2010)(September 2010)

Eliminate 50% of Paper Invoices through Eliminate 50% of Paper Invoices through Changed Policies, Procedures, Processes and Changed Policies, Procedures, Processes and

TechnologyTechnology

1717