presentation about cotri's activities

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The worldwide leading independent research institute for analysis, consulting and quality assessment relating to the Chinese Outbound Tourism Market www.china-outbound.com www.chinatraveltrends.com China Outbound Tourism Research Institute

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COTRI is the worldwide leading independent research institute for analysis, consulting and quality assessment relating to the Chinese Outbound Tourism market.

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Page 1: Presentation about COTRI's activities

The worldwide leading independent research institute for analysis, consulting and quality assessment relating to the

Chinese Outbound Tourism Market

www.china-outbound.comwww.chinatraveltrends.com

China Outbound Tourism Research Institute

Page 2: Presentation about COTRI's activities

www.china-oubound.comwww.chinatraveltrends.com

About us

COTRI was established in 2004 by its director Prof. Dr. Wolfgang Georg Arlt, a sinologist and tourism researcher with years of business and academic experience in Chinese tourism

Head office in Heide (Germany)

Branch in Beijing

Representatives in Mexico and Spain

Page 3: Presentation about COTRI's activities

www.china-oubound.comwww.chinatraveltrends.com

Our Partners

COTRI is a member of the Pacific Asia Travel Association (PATA) and the European Tour Operators Association (ETOA) and currently is in partnership with companies and organisations such as…

Dragon Trail Social Media & E-Marketing for the Chinese Travel Market

Chinese Outbound Travel and Tourism Market (COTTM)

Belle Tourism International Consulting

Amstar Mexico, Destination Management Company

Chinese Friendly International

Page 4: Presentation about COTRI's activities

www.china-oubound.comwww.chinatraveltrends.com

Our Services: TrainingCOTRI offers a wide range of services and products, we offer them according to your level of engagement with the market

Are You Ready? For International Chinese International Travellers Training Program

Raise your understanding

Improve your product

Win Chinese Travelers

An innovative and sustainable solution to disseminate knowledge about Chinese customers in your organisation or company

Page 5: Presentation about COTRI's activities

www.china-oubound.comwww.chinatraveltrends.com

Our Services: Training

Train-the-Trainer Program

Get the training

Be our partner and become COQ Expert

Get the rights to conduct AYR trainings in your country and implement COQ Label

Through our tailor-made workshops COTRI is looking for partner organisations to conduct the AYR Training Programs and guiding customers in the COQ Label process.

Page 6: Presentation about COTRI's activities

www.china-oubound.comwww.chinatraveltrends.com

Our Services: Consulting

China Tourism Check (CTC)A service from the WinChineseTourists Consortium between COTRI and Dragon Trail , which can offer you a full, simple and reliable 360° analysis of where you are in the Chinese Outbound market and what possibilities are available for you

Offline Media

Product

What the market

says about you

Online Media

• Your Product: Analysis of what you are selling or you want to sell to the Chinese Market

• Online Media: Analysis of your compay website or social media activities in Chinese or English

• Offline Media: Analysis of your printing material, fair stands, press releases in Chinese or English

• What they say: Analysis of Chinese Social media content of discussions about your product or similar ones

Page 7: Presentation about COTRI's activities

www.china-oubound.comwww.chinatraveltrends.com

Our Services: Consulting

COTRI Consulting PortfolioCOTRI makes available 35 years of experience with China and Chinese tourism for analysis and planning of products, marketing planning, market entry strategies, human resource development and related fields

Chinese Outbound Tourism Market Coaching (Semi-annual or annual)In order to give answers and find solutions for real experiences and questions while welcoming Chinese outbound travelers, COTRI offers coaching for the development of the Chinese tourism source market with a one-day coaching sessions every six or twelve months.

Chinese Outbound Tourism Statistics ResearchCOTRI can provide you with more specific data about Chinese Outbound Tourism Statistics and consumption in the main destinations all over the world

Page 8: Presentation about COTRI's activities

www.china-oubound.comwww.chinatraveltrends.com

Chinese Tourists Welcoming (CTW) Award

Since 2004 , COTRI organises the CTW Award during COTTM Fair in Beijing , recognised inside and outside China as the most important quality sign for the international Chinese outbound market, with wide coverage in print and electronic media.

Winners are entitled to membership in the CTW Award Winners Club, and can use CTW Award’s Logo

for their own marketing purposes

An international jury led by COTRI will declare the winner for each category

Applicants provide information about their products, services or projects related to the Chinese Market

Page 9: Presentation about COTRI's activities

www.china-oubound.comwww.chinatraveltrends.com

COQ Label

The China Outbound Tourism Quality Label (COQ Label) is established by COTRI to identify companies, organisations and destinations who offer such specific quality for Chinese visitors

All kind of tourist companies/institutions with the target group “Chinese Tourists”

Apply for being certified as COQ Host (5 ways)

The COQ Host enables the company/organisation as a COQ Candidate

Self Study On-line training programme

COTRI training programme

Are You Ready? For Chinese

International Travellers

Training Program by COQ Expert authorised by

COTRI

Grant by COTRI to experienced

practitioners

Apply for COQ Label and Gain Success in China Outbound Tourism Market

Page 10: Presentation about COTRI's activities

www.china-oubound.comwww.chinatraveltrends.com

Our PublicationsCOTRI boasts a wide portfolio of publications, including…

• Green Book of China’s Tourism 2011 China’s Tourism Development Analysis and Forecast – English edition

• Annual Report China Outbound Tourism Development (Versions 2009/2010 and 2011) – English Edition

• Are You Ready? For Chinese International Travellers. A Practical guide for Delivering Superior Service (Professional Module)

• COTRI Yearbook 2010 - China’s Outbound Tourism Development

Page 11: Presentation about COTRI's activities

www.china-oubound.comwww.chinatraveltrends.com

Our Clients: Market ResearchCOTRI has a wide experience helping all kind of companies and organisations in market research and product adaptation such as…

Wuppertal Marketing

InterhomeMexico City

Tourism Admin.

Brazil Ministry of

Tourism

Jamaica Ministry of

TourismTarsus Co.

Ministry of Economics of Schleswig -

Holstein

Ministry of Economics of Mecklenburg-Vorpommern

Flamenco Museum in

Sevilla

... and more

Page 12: Presentation about COTRI's activities

www.china-oubound.comwww.chinatraveltrends.com

Our Clients: Training SeminarsCOTRI has conducted successful seminars for companies and organisations aiming to train its staff for attracting and welcoming Chinese tourists…

Yearly Educational Programme at COTTM

Fair in Beijing

Seminar in Bussiness Breakfast

with Global Blue Retailers

Workshop for the

Transromanica Project

Train the trainer

workshop in Sevilla

Train the Trainer

workshop in Cancun

(Mexico)

Page 13: Presentation about COTRI's activities

www.china-oubound.comwww.chinatraveltrends.com

Contact us...

COTRI China Outbound Tourism Research Institute

Fritz-Thiedemann Ring 20 25746 Heide, Germany

www.china-outbound.com

[email protected]

+ 49 (0) 481 - 85 55 523+ 49 (0) 481 - 85 55 524

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