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TRANSCRIPT
PROGRAM
A M E R I C A N A S S O C I A T I O N O F M O T O R V E H I C L E A D M I N I S T R A T O R S
AAMVA 2017 WORKSHOP & LAW INSTITUTE
CONTENTS
Pre-Workshop Meetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Workshop-at-a-Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Exhibitors and Sponsors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
AAMVA Board of Directors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
AAMVA Standing Committees Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Upcoming Meetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inside Back Cover
AAMVA intends to take photographs during the Workshop & Law Institute and publish them in educational, news, or promotional material appearing in print, electronic, or other media, including publication on the AAMVA website . All photographs are the exclusive property of AAMVA .
REGISTRATION HOURS
Nicollet Promenade
Tuesday, March 14 1:00 pm – 5:00 pmWednesday, March 15 7:15 am – 3:00 pmThursday, March 16 8:00 am – 12:00 pm
EXHIBIT HALL HOURS
Hyatt Exhibit Hall
Wednesday, March 15 8:00 am – 3:00 pm and 5:30 pm – 6:30 pm
Thursday, March 16 7:30 am – 1:00 pm
We appreciate the generosity of sponsors for the following items
Attendee Bag Gemalto
Workshop Mobile App NIC
Daily Drive DealerTrack
Private-Label Water Explore Information Services, LLC
Program Printing PDP Group, Inc.
Travel Assistance Industry Advisory Board
Workshop Badge Holder Applus Technologies, Inc.
Workshop Journal Fast Enterprises, LLC
AAMVA 2017 WORKSHOP & LAW INSTITUTE 1
PRE-WORKSHOP MEETINGS
Tuesday, March 1412:00 pm – 5:00 pm Exhibitor Move-In Hyatt Exhibit Hall
1:00 pm – 5:00 pm Registration Nicollet Promenade
9:00 am – 5:00 pm Combined Standing Committees Meeting Committee Members Only
Nicollet D
CONCURRENT MEETINGS Committee Members Only
Driver Standing Committee Lakeshore A
Law Enforcement Standing Committee Lakeshore B
Vehicle Standing Committee Lakeshore C
TIME SESSION/MEETING LOCATION
2 AAMVA 2017 WORKSHOP & LAW INSTITUTE
WORKSHOP-AT-A-GLANCETIME SESSION/MEETING LOCATION
All rooms on Main Level except as otherwise noted.
Wednesday, March 15
7:15 am – 3:00 pm Registration Nicollet Promenade
8:00 am – 3:00 pm and 5:30 pm – 6:30 pm
Exhibit Hall Open Hyatt Exhibit Hall
7:30 am – 8:45 am Yeah! We Do That Nicollet C
8:00 am – 8:45 am Continental Breakfast Service Hyatt Exhibit Hall
9:00 am – 10:30 am GENERAL SESSIONOpening Session
Nicollet AB
10:30 am – 10:45 am Refreshment Break Nicollet Promenade
10:45 am – 12:00 pm CONCURRENT SESSIONS
Drug Impaired Driving and the Increasing Importance of Blood Draws
Nicollet C
Imported Vehicles Nicollet D1/D2
State-to-State Verification Service and Digital Image Access
Nicollet D3
12:00 pm – 1:00 pm Lunch Hyatt Exhibit Hall
1:00 pm – 2:15 pm GENERAL SESSIONAutomated and Connected Vehicles Nicollet AB
2:30 pm – 3:00 pm Networking Break Hyatt Exhibit Hall
3:00 pm – 3:50 pm CONCURRENT SESSIONS
Tools for DMV Investigators Nicollet C
Driver Privilege Cards Nicollet D1/D2
Social Media as a Tool for Law Enforcement
Nicollet D3
3:50 pm – 4:00 pm Transition Time
AAMVA 2017 WORKSHOP & LAW INSTITUTE 3
WORKSHOP-AT-A-GLANCETIME SESSION/MEETING LOCATION
4:00 pm – 5:00 pm CONCURRENT SESSIONS
Mobile DL – Where is it Today? Nicollet C
Personalized License Plates and AAMVA’s License Plate Standard
Nicollet D1/D2
Court Rulings and Their Impact on the Motor Vehicle Community
Nicollet D3
5:30 pm – 6:30 pm Welcome Reception Hyatt Exhibit Hall
Thursday, March 16
7:30 am – 1:00 pm Exhibit Hall Open Hyatt Exhibit Hall
8:00 am – 12:00 pm Registration Nicollet Promenade
7:30 am – 8:30 am Continental Breakfast Service Hyatt Exhibit Hall
8:30 am – 10:30 am Legal Ethics Training Northstar B, Second Level
8:30 am – 10:00 am CONCURRENT SESSIONS
Trends in Vehicle Fraud Nicollet D1/D2
Mitigating Identity Fraud by Using Verification Services
Nicollet C
10:00 am – 10:30 am Networking Break Hyatt Exhibit Hall
10:30 am – 12:00 pm CONCURRENT SESSIONS
Driver Town Hall Nicollet C
Law Enforcement Town Hall Nicollet D1/D2
Legal Services Town Hall Northstar B, Second Level
Vehicle Town Hall Nicollet D3
Wednesday, March 15 (continued)
4 AAMVA 2017 WORKSHOP & LAW INSTITUTE
WORKSHOP-AT-A-GLANCETIME SESSION/MEETING LOCATION
12:00 pm – 1:00 pm Lunch Hyatt Exhibit Hall
1:00 pm – 2:30 pm CONCURRENT SESSIONS
Fighting Licensing and Identity Fraud Nicollet D1/D2
Motor Carriers and Transportation Network Companies
Nicollet C
2:30 pm – 2:40 pm Transition Time
2:40 pm – 3:45 pm GENERAL SESSIONStrengthening DMV and Law Enforcement Collaboration
Nicollet AB
3:45 pm – 4:30 pm GENERAL SESSIONClosing Session
Nicollet AB
Thursday, March 16 (continued)
AAMVA 2017 WORKSHOP & LAW INSTITUTE 5
PROGRAMTIME SESSION/MEETING LOCATION
Wednesday, March 15
7:15 am – 3:00 pm Registration Nicollet Promenade
8:00 am – 3:00 pm and 5:30 pm – 6:30 pm
Exhibit Hall Open Hyatt Exhibit Hall
7:30 am – 8:45 am Yeah! We Do That Nicollet C
This informative session will cover all the programs, services, and products that AAMVA offers to members—including best practices and solutions, conferences and events, educational opportunities, information access, legislative support, technology systems, and much more . New attendees are especially encouraged to attend this session to become oriented to the association . Continental breakfast will be served .
PRESENTER
Ian Grossman, Vice President, Member Services & Public Affairs, AAMVA
8:00 am – 8:45 am Continental Breakfast Service Hyatt Exhibit Hall
9:00 am – 10:30 am GENERAL SESSIONOpening Session Nicollet AB
Join AAMVA Chair of the Board Jean Shiomoto and AAMVA President & CEO Anne Ferro and their guests in opening the 2017 Workshop & Law Institute . Hear what the three Standing Committees—Driver, Vehicle, and Law Enforcement—have accomplished and what they will undertake during the coming year .
O P E N I N G R E M A R K S
Jean Shiomoto, Director, California Department of Motor Vehicles and Chair, AAMVA Board of Directors
Anne S. Ferro, President & CEO, AAMVA
R E M A R K S
Colonel Matt Langer, Chief, Minnesota State Patrol
Dawn Olson, Director, Minnesota Driver and Vehicle Services Division
6 AAMVA 2017 WORKSHOP & LAW INSTITUTE
PROGRAMTIME SESSION/MEETING LOCATION
9:00 am – 10:30 am (continued)
S TA N D I N G C O M M I T T E E S U P D AT E S
Julie Knittle, Assistant Director, Programs & Services Division, Washington Department of Licensing and Chair, AAMVA Driver Standing Committee
Major Chris Grotton, Maine State Police and Chair, AAMVA Law Enforcement Standing Committee
Betty Johnson, Driver and Vehicle Records Administrator, Nebraska Department of Motor Vehicles and Chair, AAMVA Vehicle Standing Committee
3 M S U S TA I N A B I L I T Y : H E A LT H A N D S A F E T Y F O R C O M M U N I T I E S A N D E M P L OY E E S
Maureen Tholen, Director of Sustainability, 3M
10:30 am – 10:45 am Refreshment Break Nicollet Promenade
10:45 am – 12:00 pm CONCURRENT SESSIONS
Drug Impaired Driving and the Increasing Importance of Blood Draws
Nicollet C
Hear about the latest trends in drug impaired driving with an emphasis on legalized marijuana and the increasing importance of blood draws . Recent court decisions concerning blood draws, implied consent, and more will also be covered .
FACILITATOR/PRESENTER
Brian Ursino, Director, Law Enforcement, AAMVA
PRESENTERS
Tom Kimball, Program Director, National Traffic Law Center, National District Attorneys Association
Rebecca Pettit, Assistant General Counsel, Florida Department of Highway Safety and Motor Vehicles and Member, AAMVA Law Enforcement Standing Committee
Imported Vehicles Nicollet D1/D2
The importation of vehicles into the United States has increased significantly over the last few years . Join this session to hear from the National Highway Traffic Safety Administration and Customs and Border Protection regarding the procedures and forms they have in place regarding these vehicles and how they impact jurisdictions .
Wednesday, March 15 (continued)
AAMVA 2017 WORKSHOP & LAW INSTITUTE 7
TIME SESSION/MEETING LOCATION
PROGRAMTIME SESSION/MEETING LOCATION
10:45 am – 12:00 pm (continued)
FACILITATOR
Julie Knittle, Assistant Director, Programs & Services Division, Washington Department of Licensing and Chair, AAMVA Driver Standing Committee
PRESENTERS
Coleman Sachs, Chief, Import and Certification Division, Office of Vehicle Safety Compliance, National Highway Traffic Safety Administration
William Scopa, Acting Director, Interagency Collaboration Division, Office of international Trade, Customs and Border Protection
State-to-State Verification Service and Digital Image Access
Nicollet D3
AAMVA continues to improve and expand its portfolio of driver license applications . Join us to learn how the State-to-State Verification Service can assist jurisdictions in verifying credentials prior to issuance . Come hear first-hand accounts from your peers on their experiences in rolling out and using this service .
FACILITATOR
Loffie Jordaan, Senior Project Manager, AAMVA
PRESENTERS
Stephen M. Leak, Executive Director, Credential Programs, Indiana Bureau of Motor Vehicles
Deborah Trojovsky, Deputy Program Manager, Wyoming Department of Transportation
Scott Vien, Director, Delaware Division of Motor Vehicles
12:00 pm – 1:00 pm Lunch Hyatt Exhibit Hall
1:00 pm – 2:15 pm GENERAL SESSION
Automated and Connected Vehicles Nicollet AB
This session will provide an overview of the Federal Automated Vehicles Policy and in particular the Model State Policy . You will also hear an update on California’s regulations, learn about a new Transportation Research Board project examining state laws, and hear about research being done at the Toyota Research Institute .
FACILITATOR
Jean Shiomoto, Director, California Department of Motor Vehicles and Chair, AAMVA Board of Directors
Wednesday, March 15 (continued)
8 AAMVA 2017 WORKSHOP & LAW INSTITUTE
PROGRAMTIME SESSION/MEETING LOCATION
1:00 pm – 2:15 pm (continued)
PRESENTERS
Brian Soublet, Chief Counsel/Deputy Director, California Department of Motor Vehicles and Member, AAMVA Vehicle Standing Committee
Betty Serian, Betty Serian & Associates
Jane Lappin, Director, Government Affairs & Public Policy, Toyota Research Institute
2:30 pm – 3:00 pm Networking Break Hyatt Exhibit Hall
3:00 pm – 3:50 pm CONCURRENT SESSIONS
Tools for DMV Investigators Nicollet C
Learn about the recently-published documents from the DMV Investigator Integration Working Group which will help investigators leverage tools provided by AAMVA and increase investigator involvement in the community .
FACILITATOR / PRESENTER
Paul Steier, Law Enforcement Program Manager, AAMVA
PRESENTER
Mark Silk, Chief Detective, Maine Bureau of Motor Vehicles
Driver Privilege Cards Nicollet D1/D2
Learn how jurisdictions are handling the operational elements and public education opportunities associated with the issuance of driver privilege cards . Hear updates on which jurisdictions are issuing these cards and how they are working with the media and advocacy groups .
FACILITATOR
Patrice Aasmo, Director, Member Support, Regions I & II, AAMVA
PRESENTERS
Brenda Glahn, Legal Advisor, Illinois Secretary of State
Scott Vien, Director, Delaware Division of Motor Vehicles
Cian Cashin, Director, Government Affairs, AAMVA
Social Media as a Tool for Law Enforcement Nicollet D3
DMVs and law enforcement agencies are partnering together and using the power of social media to enhance their investigations . Learn how to leverage this tool in your own agency including how privacy and policy issues can have an impact .
Wednesday, March 15 (continued)
AAMVA 2017 WORKSHOP & LAW INSTITUTE 9
PROGRAMTIME SESSION/MEETING LOCATION
3:00 pm – 3:50 pm (continued)
FACILITATOR / PRESENTER
Sherry H. Bray, Information Office Supervisor, Public Affairs Branch, Kentucky State Police and Member, AAMVA Law Enforcement Standing Committee
PRESENTER
B. Alexandra Smith, Public Information Officer 2, Nevada Department of Motor Vehicles
3:50 pm – 4:00 pm Transition Time
4:00 pm – 5:00 pm CONCURRENT SESSIONS
Mobile DL – Where is it Today? Nicollet C
Find out how mobile DL pilots in jurisdictions are progressing and learn about the early results of the mDL Proof of Concept between AAMVA and the DMV of the Netherlands . You will be the first to learn how AAMVA members can leverage the work of this international collaboration for their own mDL initiatives . Get an update on the standardization efforts being led by the mDL Joint Working Group .
FACILITATOR
Geoff Slagle, Director, Identity Management, AAMVA
PRESENTER
Loffie Jordaan, Senior Project Manager, AAMVA
Personalized License Plates and AAMVA’s License Plate Standard
Nicollet D1/D2
Join a discussion on the AAMVA License Plate Standard and how to design license plates using the new standard . In addition, hear what personalized plates are being approved or denied in different jurisdictions .
FACILITATOR / PRESENTER
Cathie Curtis, Director, Vehicle Programs, AAMVA
PRESENTERS
Sharon Madison, Deputy Director, Customer Service Delivery, South Carolina Department of Motor Vehicles and Member, AAMVA Vehicle Standing Committee
Kristina Boardman, Administrator, Wisconsin Division of Motor Vehicles and Member, AAMVA Board of Directors
Wednesday, March 15 (continued)
10 AAMVA 2017 WORKSHOP & LAW INSTITUTE
PROGRAMTIME SESSION/MEETING LOCATION
4:00 pm – 5:00 pm (continued)
Court Rulings and Their Impact on the Motor Vehicle Community
Nicollet D3
Court rulings can have a tremendous impact on the business of motor vehicle and law enforcement agencies . Join us for a discussion on recent Supreme Court and jurisdictional rulings that could impact your operations .
FACILITATOR
Frank L. ‘Val’ Valenta, Jr., General Counsel, South Carolina Department of Motor Vehicles and Member, AAMVA Driver Standing Committee
PRESENTERS
Brian Soublet, Chief Counsel/Deputy Director, California Department of Motor Vehicles and Member, AAMVA Vehicle Standing Committee
Rebecca Pettit, Assistant General Counsel, Florida Department of Highway Safety and Motor Vehicles and Member, AAMVA Law Enforcement Standing Committee
5:30 pm – 6:30 pm Welcome Reception Hyatt Exhibit Hall
Take time to network with colleagues, make new connections, and visit the exhibitors and sponsors in the Exhibit Hall .
Thursday, March 16
7:30 am – 1:00 pm Exhibit Hall Open Hyatt Exhibit Hall
8:00 am – 12:00 pm Registration Nicollet Promenade
7:30 am – 8:30 am Continental Breakfast Service Hyatt Exhibit Hall
8:30 am – 10:30 am Legal Ethics Training Northstar B, Second Level
This session will provide legal services attendees with the opportunity to fulfill the ethics component of their Continuing Legal Education (CLE) credits .
PRESENTER
Eric T. Cooperstein, Law Office of Eric T. Cooperstein, PLLC
Wednesday, March 15 (continued)
AAMVA 2017 WORKSHOP & LAW INSTITUTE 11
PROGRAMTIME SESSION/MEETING LOCATION
8:30 am – 10:00 am CONCURRENT SESSIONS
Trends in Vehicle Fraud Nicollet D1/D2
Join us for this working session to discuss the many aspects of vehicle fraud . The NMVTIS law enforcement access tool, imported vehicles, wholesale dealer fraud, new trends in auto theft, title washing, odometer rollbacks, financial fraud, and more will be addressed in facilitated small discussion groups in this not-to-be-missed session .
SESSION FACILITATOR
Sheila Prior, Director, Member Support, Regions III and IV, AAMVA
NMVTIS LAW ENFORCEMENT ACCESS TOOL FACILITATOR
Paul Steier, Law Enforcement Program Manager, AAMVA
IMPORTED VEHICLES AND WHOLESALE DEALER FACILITATOR
Julie Knittle, Assistant Director, Programs & Services Division, Washington Department of Licensing and Chair, AAMVA Driver Standing Committee
AUTO THEFT FRAUD FACILITATOR
Mike Kelso, Senior Special Agent, National Insurance Crime Bureau
FINANCIAL FRAUD FACILITATOR
Mark W. Warner, Auto Finance Fraud Investigator, Ally Financial
Mitigating Identity Fraud by Using Verification Services
Nicollet C
This session provides an in-depth and firsthand account of the benefits gained by using AAMVA’s verification services . Hear state and federal representatives share their practical experiences in participating in AAMVA’s Verification of Lawful Status (VLS), U .S . Passport Verification Service (USPVS), Driver License Data Verification Service (DLDV), Records and Information from DMVs for E-Verify (RIDE), and Social Security Number Online Verification (SSOLV) .
FACILITATOR
Nalini Rangaraju, Project Director, Verification Systems, AAMVA
PRESENTERS
Kristina Boardman, Administrator, Wisconsin Division of Motor Vehicles and Member, AAMVA Board of Directors
Clay Johnston, MIS Director, Mississippi Department of Public Safety
Jane Schrank, Director, South Dakota Department of Public Safety
Thursday, March 16 (continued)
12 AAMVA 2017 WORKSHOP & LAW INSTITUTE
PROGRAMTIME SESSION/MEETING LOCATION
10:00 am – 10:30 am Networking Break Hyatt Exhibit Hall
10:30 am – 12:00 pm CONCURRENT SESSIONS
Driver Town Hall Nicollet C
An open discussion and dialogue on all things related to drivers, driver licensing, and identity management . Bring the issues you are facing and find out how others are handling the same problems . This is a great opportunity to interact with your peers and establish new contacts in other jurisdictions .
FACILITATORS
Julie Knittle, Assistant Director, Programs & Services Division, Washington Department of Licensing and Chair, AAMVA Driver Standing Committee
Chris Caras, Director, Utah Department of Public Safety and Vice Chair, AAMVA Driver Standing Committee
Kevin Lewis, Director, Driver Programs, AAMVA
Law Enforcement Town Hall Nicollet D1/D2
An overview of the activities of the Law Enforcement Standing Committee followed by an open discussion on the hot topics from your agency and jurisdiction . Bring the issues you are facing and find out how others are addressing the same problems . This is a great opportunity to interact with your peers and establish new contacts in other jurisdictions .
FACILITATORS
Major Chris Grotton, Maine State Police and Chair, AAMVA Law Enforcement Standing Committee
Captain Robert Sawyer, North Carolina Department of Motor Vehicles and Vice Chair, AAMVA Law Enforcement Standing Committee
Brian Ursino, Director, Law Enforcement, AAMVA
Legal Services Town Hall Northstar B, Second Level
An open discussion and dialogue on all things related to the legal issues jurisdictions are facing on a daily basis . This is your chance to collaborate on the issues and solutions that are shaping the legal environment for motor vehicle and law enforcement agencies .
FACILITATOR
Cian Cashin, Director, Government Affairs, AAMVA
Thursday, March 16 (continued)
AAMVA 2017 WORKSHOP & LAW INSTITUTE 13
PROGRAMTIME SESSION/MEETING LOCATION
10:30 am – 12:00 pm (continued)
Vehicle Town Hall Nicollet D3
An open discussion and dialogue on all things related to vehicles, registration, titling, and more . Bring the issues you are facing and find out how others are handling the same problems . This is a great opportunity to interact with your peers and establish new contacts in other jurisdictions .
FACILITATORS
Betty Johnson, Driver and Vehicle Records Administrator, Nebraska Department of Motor Vehicles and Chair, AAMVA Vehicle Standing Committee
Kevin Garvey, Executive Director of Central Operations, Indiana Bureau of Motor Vehicles and Vice Chair, AAMVA Vehicle Standing Committee
Casey Garber, Manager, Vehicle Programs, AAMVA
12:00 pm – 1:00 pm Lunch Hyatt Exhibit Hall
1:00 pm – 2:30 pm CONCURRENT SESSIONS
Fighting Licensing and Identity Fraud Nicollet D1/D2
Join us for a working session on ways to deter, detect, and remediate identity and licensing fraud . Discuss issues related to high-quality counterfeits; hear about FDR and fraud tool implementation ideas; discuss trends involving imposter fraud; and learn more about facial recognition comparison studies . Attendees will be broken out into smaller topic-specific groups for facilitated discussions .
SESSION FACILITATOR
Patrice Aasmo, Director, Member Support, Regions I & II, AAMVA
FRAUD TRENDS FACILITATOR
Paul Steier, Law Enforcement Program Manager, AAMVA
FACIAL RECOGNITION FACILITATOR
Geoff Slagle, Director, Identity Management, AAMVA
FRAUD DETECTION AND REMEDIATION (FDR) FACILITATOR
Steven Sebestyen, FDR Program Support, Apex Consulting, LLC
Thursday, March 16 (continued)
14 AAMVA 2017 WORKSHOP & LAW INSTITUTE
PROGRAMTIME SESSION/MEETING LOCATION
1:00 pm – 2:30 pm (continued)
Motor Carriers and Transportation Network Companies
Nicollet C
This is a unique opportunity to hear from a representative from Otto (an Uber subsidiary) regarding their business model, vision for delivering passengers and products, and plans in the trucking and freight movement area . There will also be a discussion on current motor carrier initiatives, including the AAMVA Motor Carrier Working Group and the International Registration Plan e-credential effort, federal programs, and Transportation Networking Company regulations .
FACILITATOR
Chris Kiyoshi, Motor Vehicle Unit Supervisor, Idaho Transportation Department and Member, AAMVA Vehicle Standing Committee
PRESENTERS
Bob Rowland, CDL/Motor Carrier Coordinator, Massachusetts Registry of Motor Vehicles and Chair, AAMVA Motor Carrier Working Group
Glenn Turner, Communications and Membership Associate, International Registration Plan, Inc.
Ognen Stojanovski, Head of Policy and Government Relations, Otto (Uber)
2:30 pm – 2:40 pm Transition Time
2:40 pm – 3:45 pm GENERAL SESSIONStrengthening DMV and Law Enforcement Collaboration
Nicollet AB
Listen to a panel of DMV and law enforcement leaders discuss their experiences in building collaborative partnerships that can be leveraged to mutual benefit . Hear some straight talk on what works and what doesn’t .
FACILITATOR
Ian Grossman, Vice President, Member Services & Public Affairs, AAMVA
Thursday, March 16 (continued)
AAMVA 2017 WORKSHOP & LAW INSTITUTE 15
PROGRAMTIME SESSION/MEETING LOCATION
2:40 pm – 3:45 pm (continued)
PRESENTERS
Assistant Chief Jason Berry, Washington State Patrol and Member, AAMVA Law Enforcement Standing Committee
Major Chris Grotton, Maine State Police and Chair, AAMVA Law Enforcement Standing Committee
Rhonda Lahm, Director, Nebraska Department of Motor Vehicles, Board Advisor, AAMVA Law Enforcement Standing Committee, and Secretary, AAMVA Board of Directors
Pat Kohler, Director, Washington Department of Licensing, Board Advisor, AAMVA Vehicle Standing Committee, and Member, AAMVA Board of Directors
3:45 pm – 4:30 pm GENERAL SESSIONClosing Session Nicollet AB
Join us as we close out another Workshop & Law Institute and reflect on the information, lessons, and discussion of the past two days . Take advantage of one final opportunity to network and share with colleagues before heading home .
Anne S. Ferro, President & CEO, AAMVA
Thursday, March 16 (continued)
16 AAMVA 2017 WORKSHOP & LAW INSTITUTE
EXHIBITORS and SPONSORS
American Association of Motor Vehicle Administrators (AAMVA)
Booth 304
Dianne Graham • dgraham@aamva .org P: 703-522-4200 • www.aamva.org
Founded in 1933, AAMVA serves North American motor vehicle and law enforcement agencies to accomplish their missions . The association’s vision–Safe Drivers, Safe Vehicles, Secure Identities, Saving Lives–guides AAMVA’s activities, resources, and programs in driver licensing, vehicle titling/registration, motor carrier services, identity management, and technology solutions . Please visit our website at www .aamva .org to find out about our specific programs and technology services and for information and best practices .
Applus Technologies, Inc.Workshop Badge Holder Sponsor
Dennis Palmer • dpalmer@applustech .com P: 312-644-3005 • www.applustech.com
Applus Technologies, Inc . is a full-spectrum provider of vehicle inspection solutions, appointment systems, and electronic driver examination systems worldwide . With certification testing the common denominator, Applus develops hardware and software solutions, provides robust networks and databases, and dashboard management and reporting suites for efficient program administration . We have an outstanding reputation for delivering quality solutions on-time, as promised, to motor vehicle and environmental agencies at all levels–local, state and national . Our comprehensive solutions and services help jurisdictions achieve their program goals of increased customer satisfaction, better air quality, and safer roads for the citizens they serve .
AAMVA 2017 WORKSHOP & LAW INSTITUTE 17
EXHIBITORS and SPONSORS
Dealertrack, Inc.Daily Drive Sponsor
Beverly DeVine • bev .devine@coxautoinc .com P: 916-854-5444 • www.dealertrack.com
Dealertrack, a Cox Automotive company, is dedicated to helping jurisdictions increase the efficiency of their title and registration processes by providing software solutions that seamlessly integrate jurisdiction and industry workflows . Our innovative, web-based software solutions result in reduced jurisdictional costs, improved customer satisfaction, and increased staff productivity—at no cost to the jurisdiction . The Collateral Management Services team pioneered Electronic Lien and Title, which Dealertrack offers in 23 jurisdictions . The Registration and Titling Solutions team provides electronic registration and titling services in 15 states . Dealertrack also delivers specialty state solutions including Electronic Temporary Tags, ELT Gateway, and Motor Vehicle Inquiry .
Explore Information Services, LLC Private-Label Water Sponsor
Heidi Holst • heidi .holst@exploredata .com P: 651-295-1516 • www.exploredata.com
For more than 20 years, Explore has been a trusted partner of government entities in providing violation monitoring and driver record information to the insurance industry and employers . Explore’s IRP and IFTA software solutions for government automate critical processes, improve efficiency and reduce costs, while serving motor carriers more effectively . For more information please visit www .exploredata .com .
Fast Enterprises, LLCWorkshop Journal Sponsor
Booth 313
James G. Harrison • JHarrison@FastEnterprises .com P: 877-275-3278 • www.FastEnterprises.com
Fast Enterprises is the premier provider of solutions for DMV system modernization . Our commercial off-the-shelf (COTS) solution, FastDS-VS, has been implemented in eight motor vehicle agencies and two more states will come into production in the next several months . Our software is configured, rather than programmed, to meet any agency’s specific business and technical objectives, as proven by the diversity of our current user states . The solution is browser-based, platform-independent, and SOA-compliant . It runs on industry-standard hardware, database management systems, and operating systems . Our unblemished track record of on-time, on-budget projects is unmatched in the industry . Ask our customers how FAST can help your modernization effort succeed!
18 AAMVA 2017 WORKSHOP & LAW INSTITUTE
EXHIBITORS and SPONSORS
Foster & Freeman Booth 207
David Tobin • david .tobin@fosterfreeman .com P: 888-445-5048 • www.fosterfreeman.com
Foster & Freemen supplies instruments to verify any type of document–passports, birth certificates, titles, licenses, etc, and enables a quick check of a document or a thorough forensic-level examination, to reveal security features, alterations, and counterfeits . Our instruments are user-friendly and already proven effective in many jurisdictions . Please visit the Foster & Freeman booth to see how the range of VSC instruments can help you detect fraudulent documents .
GemaltoAttendee Bag Sponsor
Booth 406
Steve Purdy • steve .purdy@gemalto .com P: 215-367-4361 • www.gemalto.com/driverslicense/
Gemalto is now the fastest-growing DL/ID solutions provider in North America with multiple successful jurisdiction migrations to our robust capture and issuance solutions . Bringing combined global and regional experience – our work with 180 countries and the legacy of Marquis ID Systems – we are uniquely positioned to deliver the solutions you need today and provide a path to innovations for tomorrow, including digital driver’s licenses, multi-program smart cards, and advanced capture and biometric matching systems .
Harmari by LTAS Booth 412
Allen Atamer • info@harmari .com P: 877-352-3277 • www.harmari.com
LTAS Technologies provides Harmari Search to 12 state and 4 provincial motor vehicle dealer enforcement units to help combat odometer/title fraud, curbstoning, and unlicensed business activity . Harmari Search is an archive of over 1 billion live and historic Craigslist, Backpage, AutoTrader, and OfferUp ads providing the investigator with powerful capabilities not available on those websites themselves . Harmari Odometer Drip report red-flags any vehicles advertised with a known odometer discrepancy based on Carfax data, which is delivered weekly to investigators . Harmari Curbfinder report is a comprehensive spreadsheet of all unregistered vehicle dealers that have sold more than X vehicles per year .
AAMVA 2017 WORKSHOP & LAW INSTITUTE 19
EXHIBITORS and SPONSORS
Industry Advisory BoardTravel Assistance Sponsor
Kathleen Synstegaard • kathleen .synstegaard@veridos .com P: 612-618-5124
The Industry Advisory Board (IAB) supports its mission by serving as trusted advisors to AAMVA and its members . As a long-standing organization with diverse industry member representation, the IAB works with AAMVA to: add value to the Association; enhance communication and understanding between the private sector and AAMVA members; promote the adoption of industry best practices that align with AAMVA’s mission; and assist AAMVA in advancing programs and policies that jointly benefit industry and members . Through its sponsorship and scholarship efforts, the IAB helps AAMVA, its Regions and its members meet to bring about positive and impactful change .
Intellectual Technology Inc. (ITI) Booth 404
Randy Gray • rgray@iti4dmv .com P: 615-414-8845 • www.iti4dmv.com
ITI’s solutions are proven to lower costs, increase revenue, shorten wait times, and reduce fraud . Solutions include Self-Service Kiosks, print on demand registration printing, License Plates software, Mobile Solutions and Centralized Fulfillment . All ITI solutions are driven by proprietary “DMV on Demand” software and includes integration, inventory management, maintenance, call center support, on-site service, printers, documents, and supplies . ITI’s proprietary “DMV on Demand” software lets states securely issue vehicle registrations, license plates, and other official items while providing real time reporting, comprehensive auditing, service tracking, and complete inventory management that DMV’s desperately need .
20 AAMVA 2017 WORKSHOP & LAW INSTITUTE
EXHIBITORS and SPONSORS
Mathtech, Inc. Booth 315
Steven Young • syoung@mathtechinc .com P: 609-689-8520 • www.mathtechinc.com
Agency System & Process Modernization—Clear Direction for Project Success .
Mathtech has a 50-year tradition of successfully completing projects and working collaboratively with our clients . Mathtech has significant experience working with jurisdictions to plan and implement system modernizations . Our consultants help agencies define goals and create a vision for new business processes and technology . We help define requirements, prepare RFPs, design enterprise architectures, develop Business and IT Strategic plans, implement databases and systems, and manage large projects . Our PMO/Oversight/IV&V team has helped many agencies successfully complete complex projects . Contact us and we can share many lessons learned from other projects .
Matica Technologies, Inc. Booth 305
Bill Potwin • b .potwin@maticatech .com P: 864-272-1199 ext . 131 • www.maticatech.com
Matica manufactures equipment for central and over-the-counter (OTC) issuance of driver licenses and ID cards . Our DL-specific products include our very popular XID line of desktop card printers; desktop laser engravers; and printers, lasers, and mailing equipment for central issuance . Six U .S . states have chosen Matica for their DL/ID issuance, and each state that has reached the end of its initial contract term using Matica equipment has chosen to continue using Matica products for their next contract term . We think this speaks volumes about our product reliability, post-sale support, and overall commitment to customer satisfaction .
MorphoTrust USA Booth 314
Julie Zomar • Jzomar@morphotrust .com P: 978-215-2400 • www.morphotrust.com
MorphoTrust USA–The Identity Company™ is THE expert in simplifying, protecting, and securing the lives of Americans everywhere identity matters . For nearly 60 years, MorphoTrust has brought you the innovative technology needed to serve your customers and we are currently leading industry efforts to define and architect the next generation of credential and authentication solutions to ensure “One Person-One Record” for in-person and online transactions . With MorphoTrust, you can secure your identity online or on your phone with a selfie as part of the proofing stage . Stop by MorphoTrust’s booth to learn more about our eID, mDL and more! YOUR WORLD: Simplified • Protected • Secured • Modernized
AAMVA 2017 WORKSHOP & LAW INSTITUTE 21
EXHIBITORS and SPONSORS
MV VeriSol Booth 205
Charlie Pecchio • cpecchio@mvverisol .com P: 888-837-4765 ext . 121 • www.mvverisol.com
MV VeriSol provides a comprehensive turnkey solution for real-time motor vehicle insurance verification . MV VeriSol’s Motor Vehicle Insurance Verification software (MVIV™) performs both event-based verification (traffic stops, registrations, accidents, courts) and ongoing verification to identify cancellations and gaps in coverage . MVIV performs online verification directly with insurance companies based on IICMVA specifications and industry standards with enhancements and integration as required by each jurisdiction . MVIV can reduce the uninsured motorist rate by up to 80% while providing a positive cash flow for the jurisdiction . Each jurisdiction has the flexibility to implement differently based on legislation, business rules, preferences, and budget .
NIC Workshop Mobile App Sponsor
Kellie Benoit Kerstetter • kellie@egov .com P: 615-424-7839 • www.egov.com
NIC is the nation’s leading provider of digital government services, mobile applications, and secure payment processing solutions . We manage more than 250 motor vehicle- and driver-related online services in 28 states that make it easy for constituents to interact with DMV agencies at any time of day or night from any device . We use technology to simplify complex processes, reduce agency costs, and deliver high driver satisfaction . Our proven self-funded solution also provides user-friendly services at no cost to DMV agencies .
PDP Group, Inc. Program Printing Sponsor
John Yarbrough • jcyarbrough@pdpgroupinc .com P: 443-799-7783 • www.pdpgroupinc.com
PDP Group offers tailored automotive risk solutions for dealers and lenders . PDP Group’s services include retail and lease insurance tracking, comprehensive nationwide paper title administration, and electronic lien and title (ELT) processing . PDP Group’s Simply ELT® program is a web-based electronic title solution enabling financial institutions of all sizes to participate in state programs . In addition, PDP Group is nationally known for providing insurance products for service rental programs, floor plan inventory, and dealer property and casualty coverage . These programs allow clients to retain and strengthen relationships with their customers .
22 AAMVA 2017 WORKSHOP & LAW INSTITUTE
AAMVA BOARD OF DIRECTORS
Chair
Jean Shiomoto Director, California Department of Motor Vehicles
Vice Chair
Kurt J. Myers Deputy Secretary, Pennsylvania Driver & Vehicle Services
Secretary
Rhonda Lahm Director, Nebraska Department of Motor Vehicles
Member-at-Large
Whitney Brewster Executive Director, Texas Department of Motor Vehicles
Immediate Past Chair
Richard D. Holcomb Commissioner, Virginia Department of Motor Vehicles
Treasurer
Thomas McClellan Administrator, Oregon Driver & Motor Vehicle Services
Members
Kristina Boardman Administrator, Wisconsin Division of Motor Vehicles
Terri L. Coombes Deputy Chief of Staff/Director of Programs & Policies, Illinois Office of the Secretary of State
Brenda R. Coone Deputy Commissioner of Revenue, Alabama Department of Revenue
Boyd Dickerson-Walden Chief Information Officer and Director, Division of Information Systems Administration, Florida Highway Safety and Motor Vehicles
Heidi Francis Assistant Deputy Minister, Ontario Road User Safety Division
Sarah Garcia Administrator, Montana Motor Vehicle Division
Colonel Scott Hernandez Colorado State Patrol
Robert D. Ide Commissioner, Vermont Department of Motor Vehicles
Lisa Kaspar Director, Kansas Department of Revenue
Pat Kohler Director, Washington Department of Licensing
Raymond Martinez Chairman & Chief Administrator, New Jersey Motor Vehicle Commission
Christine Nizer Administrator, Maryland Motor Vehicle Administration
Major Frederick Williams, Jr. Kentucky State Police
Ex-officio Member
Anne Ferro, President & CEO, AAMVA
AAMVA 2017 WORKSHOP & LAW INSTITUTE 23
AAMVA STANDING COMMITTEES MEMBERS
DRIVER STANDING COMMITTEE
Chair
Julie Knittle, Washington
Vice Chair
Chris Caras, Utah
Board Advisors
Heidi Francis, Ontario
Lisa Kaspar, Kansas
Members
Osmin Alvarez, Florida
Palmer Brand, Florida
Gord Mackay Bryant, Alberta
Patrick Fernan, Wisconsin
Mary Ford, Iowa
Captain William Haynes, New Hampshire
Darryl Hill, Michigan
Chris Hollister, New York
Rick Khanna, Massachusetts
Kathryn Mustian, Virginia
Cynthia Sneed, Georgia
Frank Valenta, South Carolina
Deann Williams, Kansas
Cindy Zuerblis, Connecticut
LAW ENFORCEMENT STANDING COMMITTEE
Chair
Major Chris Grotton, Maine
Vice Chair
Captain Robert Sawyer, North Carolina
Board Advisors
Colonel Scott Hernandez, Colorado
Rhonda Lahm, Nebraska
Members
Frank Alvarez, California
Captain Kevin Andrews, Vermont
Lieutenant Brian Basore, Kansas
Assistant Chief Jason Berry, Washington
Charlotte Boyd-Malette, North Carolina
Sherry Bray, Kentucky
Assistant Chief James Epperson, California
Judy B. Johnson, Florida
Erik Lawson, Idaho
Santiago Palomera, Idaho
Captain David Perkins, Missouri
Rebecca Pettit, Florida
Richard Trinkwalder, Georgia
24 AAMVA 2017 WORKSHOP & LAW INSTITUTE
Chair
Betty Johnson, Nebraska
Vice Chair
Kevin Garvey, Indiana
Board Advisors
Whitney Brewster, Texas
Pat Kohler, Washington
Members
Teri Baltisberger, Nevada
Alan Dickinson, Georgia
Kevin Garvey, Indiana
Tony Hall, Texas
Chief Timothy Hotaling, New York
Chris Kiyoshi, Idaho
Sharon Madison, South Carolina
Tammi Popp, Pennsylvania
Deborah Roby, Florida
Deborah Rogers, Maryland
Mark Silk, Maine
Robert Smith, Arizona
Brian Soublet, California
Terry Walsh, Wisconsin
AAMVA STANDING COMMITTEES MEMBERS
VEHICLE STANDING COMMITTEE
AAMVA 2017 WORKSHOP & LAW INSTITUTE
UPCOMING EVENTS 2017
2017 Region IV Conference May 21–24, 2017 | Seattle, WAWestin Seattle
2017 Region II Conference June 19–22, 2017 | Chattanooga, TNChattanooga Convention Center
2017 Region I Conference July 9–12, 2017 | Portland, MEHoliday Inn By the Bay
2017 Region III Conference October 24–26, 2017 | Oak Brook, ILThe Hyatt Lodge
2017 Annual International ConferenceAugust 21–23, 2017 | San Francisco, CAHyatt Regency San Francisco
LISTENS. ACTS.GROWS.
Electronic Lien and Title
Title Administration
Insurance Solutions
Insurance Tracking
www.pdpgroupinc.com