Project Management 101

A Project Management Primer

Introduction and Purpose To educate and inform about project

management disciplines, processes, and procedures.

To define how PTI views projects. To help improve overall project delivery and

efficiency.

What You Will Learn Basic Project Management Concepts.

The Project Management Triad Constraints PDCA DMIAC – Quality CMMI

The 5 Process Groups. The 9 Knowledge Areas.

Overview Project management

is more than just a list of tasks.

It’s more like a puzzle… Understanding what

the end result is going to look like.

Making sure you have all of the right pieces…

…in all of the right places…

… at just the right time.

What Is Project Management? Project Management is “a temporary

endeavor undertaken to create a unique project, service, or result”.

Temporary – It has a set start and finish time. Unique – It is not part of overall day-to-day

operations. Purposeful – It has a limited and defined scope

to accomplish a very specific task.

Definitions 5 Process Groups

The 5 key areas of the overall project management process. 9 Knowledge Areas

The 9 specific areas to be managed within a project. Project Management Triad of Constraints

A model describing the constraints within a project. PDCA

Plan, Do, Check, Act – A process improvement method. DMAIC

Define, Measure, Analyze, Improve, Control – A project quality methodology.

Scope/Project Scope The work that must be performed to deliver the product,

service, or result with specified features and functions.

PDCA PDCA – Plan, Do, Check, Act

A four step model for process improvements.

Plan – Recognize an opportunity and plan a change.

Do – Test the change. Check – Review the test,

analyze the results, and identify what you’ve learned.

Act – Take action on what you’ve learned. If the change doesn’t work, repeat the cycle.

Plan

DoCheck

Act

Project Management Triad of Constraints

Time

Costs

Scope

Three Constraints: You can’t adjust one without

affecting one or both of the other two.

Time - The amount of time it takes to perform the project.

Scope – The amount of work to be performed and deliverables to be provide.

Costs – The amount of money it takes to perform the work.

DMAIC DMAIC – Define, Measure,

Analyze, Improve, Control A Six Sigma model used for

reducing defects in project delivery.

Define – Define the problem. Measure – Measure current

performance. Analyze – Analyze the

measurement results. Improve – Develop ways to

improve the process. Control – Control the

improved process to realize the gains.

Define

Measure

Analyze

Improve

Control

CMMI CMMI – Capability

Maturity Model Integration

A process identification and improvement approach that provides essential elements of effective processes which improves overall performance.

Level 5 – Optimizi

ng

Level 4 – Quantitativ

ely Managed

Level 3 - Defined

Level 2 - Managed

Level 1 - Initial

The 5 Process Groups 5 Process Groups – Containing a total of 42

processes.

The 5 Groups: 1. Initiation 2. Planning 3. Executing 4. Monitoring 5. Closing

The 5 Process Groups (cont.)

Initiation There are two basic tasks in this process

group

Develop the Project Charter The Project Charter is the document that initiates

the project. It’s the official sign-off from management that the project is live.

Identify the Project Stakeholders The Project Stakeholders are internal management

personnel with budgetary authority and/or the end customer.

Planning The MOST IMPORTANT Process Group of them

ALL! 75% of IT projects fail Primary reason: Poor planning Planning is the only process group that

touches all 9 knowledge areas. (More on this later…)

Planning (cont.) – Key Aspects Overall Project Plan Project Scope and Definition Project Activities Project Cost and Budgets Project Quality Human Resources Plan Project Communications Project Risk Management and Mitigation Procurement

Execution Direction and Management Quality Assurance Team Acquisition, Development, and

Management Information Distribution Procurement Stakeholder Expectations Work Package Execution

Monitoring Monitoring and Controlling Project Work Scope Verification and Control

Scope Change Control Costs Control Schedule Control Quality Control Risk Control

Closing Closing is the most often overlooked aspect of

a project. “Just because the ‘work’ is done, does not

mean the project is done.” Customer Acceptance Post-project/Post-phase Review Documentation of Lessons Learned Communicate Closure Archive Documentation Administrative and Contract Closure

The 9 Knowledge Areas Key management areas that must be handled. Spreads across the 5 process groups.

Integration Management Scope Management Time Management Cost Management Quality Management Human Resources Management Communications Management Risk Management Procurement Management

Integration Management Integration management is where the

different aspects of the process groups integrate into one another.

Key areas include: Developing the project charter Developing the project management plan Directing and managing the project execution Monitoring and controlling project work and

performing integrated change controls

Scope Management Scope management seeks to define and

control the scope of the project. To keep everyone on the same page with regards to expectations and deliverables.

Key areas include: Collection of project requirements Defining the project scope Creating the work breakdown structure Verification of the scope Controlling the scope

Time Management Time management seeks to make sure that

the right work is being done in the right way, at the right time, and within the parameters of the project scope.

Key areas include: Defining and sequencing the activities to be

performed Estimating the resources necessary to carry out

the activities Estimating the duration of the activities Developing the overall project schedule Controling the schedule to complete the project on

time.

Cost Management Cost management defines and controls the

overall project budget. Key areas include:

Estimating costs Determining the budget Controlling costs

Quality Management Quality management seeks to determine the

acceptable quality standards of the project and it’s deliverables and to make certain that the work is performed to those standards.

Key areas include: Quality planning Quality assurance Quality control

Human Resources Management Human resource management seeks to

manage all aspect of human resources for the project.

Key areas include: Developing the HR plan Acquiring the project team Developing and training the project team Managing the project team

Communications Management Communications management seeks to

determine who information regarding the project is to be communicated and to whom.

Key areas include: Stakeholder identification Communications plan Information distribution Stakeholder expectation management Project performance reporting

Risk Management Risk management seeks to identify, analyze,

and develop responses for project risks. Key areas include:

Risk management plan Risk identification Qualitative Risk Analysis Quantitative Risk Analysis Risk responses Risk monitoring and controlling

Procurement Management Procurement management seeks to acquire all

of the necessary materials, services, or results needed from third parties to ensure project success.

Key areas include: Procurement planning Procurement conduction Procurement administration Procurement closure

Summary Basic Project Management Concepts.

What a project is. The Project Management Triad Constraints PDCA/DMIAC – Quality

The 5 Process Groups. The 9 Knowledge Areas.