pubmgrconf 2008 - avatars, blogs and wikis resource guide for web

8/14/2019 PubMgrConf 2008 - Avatars, Blogs and Wikis Resource Guide for Web

1/23

2008GraduateSchool,USDA

Avatars,BlogsandWikis:HowWeb2.0is

TransformingGovernment

Bureaucracies

RESOURCEGUIDE

AndrewKrzmarzick

SeniorProjectCoordinatorGraduateSchool,USDAMobile: (202)8216288

[email protected]://generationshift.blogspot.com

PublicManagerandASPA

2008INAUGURALCONFERENCE

TransformingBureaucraticCultures:

ChallengesandSolutionsforPublicManagementPractitioners

July2829,2008RenaissanceHarborplaceHotel,

Baltimore,MD


2/23

WikisandWebcastsandiPods,OhMy!ToolstoTraintheNewLearner,ResourceGuide,Page22008GraduateSchool,USDA

Web2.0

FromWikipedia1:

Web2.0isatrendintheuseofWorldWideWebtechnologyandwebdesignthataimstofacilitatecreativity,informationsharing,and,mostnotably,collaborationamongusers.

Theseconceptshaveledtothedevelopmentandevolutionofwebbasedcommunitiesandhostedservices,suchassocialnetworkingsites,wikis,blogsandfolksonomies.

ThetermbecamenotableafterthefirstOReillyMediaWeb2.0conferencein2004.

Althoughthe

term

suggests

a

new

version

of

the

World

Wide

Web,

it

does

not

refer

to

an

update

to

anytechnicalspecifications,buttochangesinthewayssoftwaredevelopersandendusersusewebs.

ThefirstdecadeofegovernmentwasaboutmovingservicesonlineandcreatingasinglewindowaccesswherecitizenscouldvisitoneWebportaltofiletheirtaxes,renewadriverslicenseorreviewtheirSocialSecurityaccount.Itsnolongersufficienttosimplyprovideonestopshoppingforgovernmentservices.Singlewindowservicesconstituteonewayinformationflowstothecitizen.

Withthe

new,

function

rich

infrastructureofWeb2.0,

governmentnolongerneedsto

workonitsowntoprovidepublic

value.

TheWebprovidesamechanismforcollaborationbetweenanycombinationofpublicagencies,theprivatesector,communitygroupsand

citizensthereby

providing

greater

value

and

lower

cost

to

the

customers

of

government,andmoreengagementfortheownersofgovernment:thepublic.

ExcerptfromaninterviewwithAnthonyWilliams

CoauthorofWikinomics:HowMassCollaborationChangesEverything(Portfolio,2007)21Foundathttp://en.wikipedia.org/wiki/Web_2 2Foundathttp://www.cioinsight.com/c/a/ExpertVoices/Web20ReinventingDemocracy/


3/23


ArmySecretary:We'reFallingBehindOnlineExcerptsfromanarticlebyDavidAxe,July17,2008

SeniorArmy

leaders

have

fallen

behind

the

breakneck

development

of

cheap

digital

communications

includingcellphones,digitalcamerasandWeb2.0InternetsitessuchasblogsandFacebook,Army

SecretaryPeteGerensaidatatradeconferenceonJuly10.Thathelpsexplainhow"justonemanina

cavethat'shookeduptotheInternethasbeenabletooutcommunicatethegreatest

communicationssocietyinthehistoryoftheworld theUnitedStates,"Gerensaid,accordingto

InsideDefense."It'sachallengenotonlyathome,it'sachallengeinrecruiting,it'sachallengeinternationally,

becauseeffectivecommunicationbringspeopleovertooursideandineffectivecommunication

allowstheenemytopullpeopletotheirside,"Gerencontinued.HesaidtheArmybrassneedsto

catch

up

fast.

But

how

exactly?

AttheU.S.MilitaryAcademyinWestPoint,atinyofficeofWebsavvymavericksiscreatingArmy

specificWeb2.0tools(blogs,forums,socialnetworks)forsoldiers.AttheArmy'sgraduateschoolin

Kansas,bloggingisanewadditiontothecurriculum.AndjustrecentlytheArmylauncheditsown

"blogger'sroundtable"programtoarrangepressconferenceforonlinejournalists.

Forthefullarticle,pleasegoto: http://blog.wired.com/defense/2008/07/armysecretary.html

U.S.

Air

Force

Lets

Web

2.0

Flourish

Behind

Walls

ExcerptfromanarticlebyStephenLawson,July17,2008(IDGNewsService)

TheU.S.AirForceisusingWeb2.0technologiestobettersupportitsmissionsdespitewarinessaboutsecurity,aciviliantechnologyofficialoftheservicesaidlastweek.

Thenewtechniques,includingblogs,wikisandpersonalprofiles,arecomingoutofaninitiativebyAirForceKnowledgeNow(AFKN),aresourceprovidedontheDepartmentofDefense(DOD)intranet.They'rehelpingservicemembersandcivilianemployeesfindtheinformationtheyneedmorequicklyandarenowbeingsharedwithmembersoftheU.S.Army,NavyandMarines

Forexample,anAirForcesecurityspecialistrecentlywasorderedtobuildanarmoryinBaghdad,so

hewent

to

the

Security

Forces

Community

of

Practice

message

board

and

asked

how

to

do

this.

An

officeratabaseintheU.S.hadrecentlybuiltone,sohepostedtheofficialinstructionstotheboardalongwithtipsfromhisownexperience,Adkinssaid.

Forthefullarticle,pleasegoto: http://www.networkworld.com/news/2008/071708usairforceletsweb.html?fsrc=rsssecurity


4/23


CreatingaBLOGin5StepsorLess

Step1:

Pick

a

Blog

Platform:

www.blogger.com www.typepad.com www.wordpress.com

Step2: CreateanAccount:

Email

address

Password Displayname Acceptterms

Step3: NameYourBlog

Blogtitle

Blog

address

(URL)

Templateselection

Step4: ProduceContent

Professionalactivities Areaofexpertise

Step

5:

Publish

Post!


5/23


10StepstoCreateanOrganizationalBlog3

1. Defineyourvision/audience:Differentsituationscallfordifferentmeasures.Youcoulduseacorporate

blog

as:

a)

an

educational

tool,

b)

a

feedback

loop,

c)

conversation

starters

(for

the

blogosphereaswellasothermedia),d)afocusgroup,and/ore)acrisismanagementtool.

2. Designateaneditororchiefblogger:Whoisitthatyouwanttoguidetheprocess,monitorandcontrolcontentandensuretheconsistentcommunicationofyourvisiontothetargetaudience?

3. Createaninternalteamtosupporttheproject:Strategically,thisisTHEmostimportantaspectoforganizationalblogging,becauseselectinganinternalteamisasimportantasestablishingaconnectionwithyourtargetaudience.

4. Defineyourcontentcategories:Onceyourvisionisclear,begintocreatethebucketsofcontentforpopulatingtheblogwhattopicswillyouaddress? Isthereanorderinwhichthesetopicsneedtobe

presented?

5. Enlistcontributorsandplanposts:Beforeyoustartblogging,generatealistofpossibleblogcontributorsfromwithinyourorganizationtoaddressthecontentcategories.

6. Createablogcalendar:Yourblogisbuiltforaspecificpurpose,soacalendarofpostsisessential.Thecalendarcanalsobebuiltaroundthedifferentcategories/tagsyou'veenvisionedandthatwayyou'llhaveasteadyflowofposts.

7. Defineyourtemplate/layout:Ablogtemplatehastobeinconsonancewithyourorganizationsmission.

8. Sticktothecontentcategories: "Laserlikefocus"isanessentialprerequisiteforanyblog,moresoforanorganizationalblog.Onceyoudefinethecategoriesortags,NEVERveerawayfromthemandstartcreatingcontentonaregularbasisandkeepincreasingthefrequency.

9. Veertowardscontentthatprovidesvalue:Crafting5postsaweekfrom10categories,meansyou'llbeveeringtowardscontentthathasincreasinglyprovidedmorevalueforyouraudience.Ifyourblogisaneducationaltool,thenstartfocusingonpoststhatencompassoutlinetutorialsandkeepaugmentingthevalue.Maybe,startenhancingyourtutorialsinmultimediatoaddtothetextbasedposts.

10. Measureprogress: Onceyoustartyourblogit'salwaysgoodtoinvestinananalyticssoftwarethatcanhelpyoutrack,planandmeasurethegrowthofyourblog.Thisinadditiontothefeedstats

measurementtools.

The

first

few

months

of

blog

growth

can

be

measured

by

the

following

four

stats:1.Technoratiranking,2.Alexaranking,3.Comments,4.#Subscribedtoyourfeed,etc...

3Source: http://www.mpdailyfix.com/2007/07/corporate_blogging_101_10_easy_1.html


6/23


BlogsTransformingGovernment

http://blog.epa.gov/blog/

ThisblogiswrittenbyEPAemployees(andoccasionalguests)aboutthethingstheybringtotheirjobseveryday.TheopinionsandcommentsexpressedinGreenversationsarethoseoftheauthorsaloneanddonotreflectanAgencypolicy,endorsement,oraction,andEPAdoesnotverifythe

accuracyof

the

contents

of

the

blog.

http://www.tsa.gov/blog/

ThisblogissponsoredbytheTransportationSecurityAdministration

tofacilitate

an

ongoing

dialogue

on

innovationsinsecurity,technologyandthecheckpointscreeningprocess.

Youcanfindallactivegovernmentblogsatthisaddress:

http://www.usa.gov/Topics/Reference_Shelf/News/blog.shtml


7/23


4BlogsWorthReading4AdaptedfromFederalComputerWeek,May12,2008

1.DepartmentofHealthandHumanServicesblog

Foundat: secretarysblog.hhs.govHealthandHumanServicesSecretaryMikeLeavittwasthefirstheadofanagencytowriteapublicblog,whichstartedAug.13,2007,afterHHSsetupapandemicflubloginadvanceofaconferenceonpreparedness.Leavittsblogcoversawidevarietyofissues,includinghealthinformationtechnology. Leavittregularlyupdateshisblog,whichisremarkablefortheheadofamajordepartment,anddiscussesHHSandgeneralhealthissues.Theblogalsofostersfurtherdiscussions.

2.

Congressional

Budget

Office

Directors

Blog

Foundat: cboblog.cbo.govPeterOrszag,theCongressionalBudgetOfficesdirector,discussestheofficesduties,includinghowtheofficedoesitsworkandwhattypesofanalystsithas. AlthoughtheCBOblogdoesnotacceptcommentssomemightarguethatitcantbeablogunlessitacceptscommentsOrszagisoftenfrankwhenhewritesaboutissuesthatrangefromthecostofthewarsinIraqandAfghanistantolifeexpectancydifferentials.

3.DipNote

Foundat: blogs.state.gov

DipNote,the

State

Departments

public

blog,

started

in

September

2007

and

offers

a

different

take

on

U.S.

foreignpolicyinformation.ReaderscandiscussforeignpolicyissueswithseniorStateDepartmentofficials.DipNoteentriesdiscussforeignpolicyissues,andavarietyofStateemployeescontributetotheblog.Thesiteencouragesconversationsabouttheissues,includingoneswithintheagency.Lastyear,DipNotewasthevenueforaconversationaboutwhetherForeignServiceOfficersshouldbeassignedtoIraq.Someonespostspurredanengagingdiscussion.

4.NavyDepartmentCIOblog

Foundat:www.doncio.navy.mil/Blog.aspxRobertCarey,theNavyschiefinformationofficer,isthefirstfederalCIOtoregularlywriteapubliclyposted

blog.Carey

entered

the

blogosphere

in

January

and

writes

about

a

variety

of

CIO

issues,

ranging

from

informationtechnologyworkforceissuestosecurityandinformationsharing. AsoneofthemostthoughtfulCIOs,CareyoftenaddressesissuesthatmostCIOsface.Theblogrecentlystartedpostingcommentspubliclyafterinitiallyhavingareviewprocessforcomments.Commentsareoftenasvaluableasapost.

4http://www.fcw.com/print/22_13/features/1524671.html?topic=egovernment


8/23


CreatingaWIKIin5StepsorLess

Step1:

Pick

a

Wiki

Platform:

www.pbwiki.com www.wetpaint.com www.wikispaces.com

Step2: CreateanAccount: Name Emailaddress Password WikiName

Step3: SetupYourWiki

PublicorPrivate? InviteKey TermsofService

Step

4:

Produce

Content

Collaboratorsunite!

Step5: EditandPost


9/23


WikisTransformingGovernment

AprojectoftheOfficeoftheDirectorofNational

Intelligence

(ODNI)

Intelligence

CommunityEnterpriseServices(ICES),Intellipediaisanonlinesystemforcollaborativedatasharingusedbypersonnelwithappropriateclearancesfrom16agencies. Itsnotopentothepublic.

http://www.greatlakeswiki.comExploresnewwaysofspeedingtheflowofinformation,knowledgeandnewsaboutoneoftheworld'sgreatestnaturalresources.Itreliesontheexperienceandknowledgeofanetworkofcitizens,includingscientists,hunters,policymakers,environmentalists,anglers,

lakesideproperty

owners,

boaters,

businessoperatorsandotherswhocareabouttheGreatLakesregion.

http://www.washingtonwatch.com/Allowsuserstoeditanarticleoneachpageaboutpendinglegislationsothatexpertsandpeople"intheknow"canmakeinformationavailabletothegeneralpublic.


10/23


[email protected],2006ExcerptsfromtheArticle

LessthantwohoursafterHurricaneKatrinahittheGulfCoast0nAug.29,forexample,volunteershadsetupa"wiki" anopen,collaborativeonlinetool tobeacentralrepositoryforinformationtohelpsurvivorsfindaidandvolunteerstoprovideit.

Asofficialsstruggledtostraightenouttheirbureaucratichierarchies,theHurricaneKatrinaHelpWiki(www.katrinahelp.info)quicklybecameamorecomprehensivesourceofinformationthananygovernmentoutlet,helpingtensofthousandsofpeopleusedozensoflargelyuncoordinatedpublicandprivateeffortstosavethemselvesandtheirpets,findfoodandshelter,andlocatelovedones.Thousandscontributedinformationupdatedpostingsandmadecorrections.

The

handful

of

organizers

were

facilitators,

not

directors.

They

couldn't

order

people

to

participate

orpointtoaWhiteHousedirectiveforauthority.Theyhadlittlecontroloverthesiteoritscontributors.Yettheresultwasstunning.

Suchselforganizingcollaborations "swarms,"asthey'vecometobecalled areinsomecasesmoreeffective,efficientandresilientthanotherorganizations,researchershavefound.Responsibilityisshared,participantsfeelmoreinvestedandoversightisspreadtotheedgesofthegroupinsteadofhoardedatthetop.Still,theirsuccessissomethingofamystery.

"Thesystemworks,butsometimesyoucan'treallyexplainwhyitworksandhowitworks,"saysEricBonabeau,aCambridge,Mass.basedresearcherandconsultanttothepublicandprivatesectors,whohasstudiedthephenomenon."Itsbehavioristheresultofmyriadinteractions."Bonabeauhas

coauthored

two

books

on

the

subject,

IntelligenceCollective(HermsSciences,Paris,1994)and

SwarmIntelligence(OxfordUniversityPress,1999).Forthesystemtoworkingovernmentandbusiness,managersmustletgo,hesays,andfewexecutives(ingovernment,especially)arewillingtoembraceasolutiontheycanneithercompletelycontrolnorexplain,evenforintractableproblems."Managerswouldratherlivewithaproblemtheycan'tsolvethanwithasolutiontheydon'tunderstand,"Bonabeausays.

Agovernmentexecutive'saversiontotheswarmapproachmightbeasprudentasitisconservative.ThrowingagroupofpeopleintoaroomandtellingthemtosolveaproblemholdslittleappealtosomeonewhomighthavetotestifybeforeCongressiftheeffortfails.

Ontheflipside,removing"ownership"ispartofwhatmightmakeswarmswork,particularlyinteragencycollaborationssuchasBrennan'scenter."Ownershipimplieshierarchyimpliesauthority,whichimpliescommandoverresources,"saysformerCIAanalystPherson."Mostofthatdoesn'tworkfor[informationsharing]."


11/23


CreatingaPodcastin5StepsorLess

Step1:

Pick

a

Podcasting

Platform:

www.podomatic.com www.talkshoe.com www.wildvoice.com

Step2: CreateanAccount: UserName Password Email Phone/Pin

Step3: CreateYourCall

Title PublicorUnlisted? Recording?

Step4: Start/RecordCall

Step5: EditandPost


12/23


PodcastsTransformingGovernment

www.nasa.gov/multimedia/podcasting/

NASAcastisacollectionofaudioorvideocontent,includingmodulesentitledThisWeek@NASA,NASAMoments,ShuttleandStation,SolarSystem,Universe,EarthandStudentOpportunities.

www.pentagonchannel.mil/podcast.aspx

ThePentagonChannelbroadcastsmilitarynewsandinformationforthe2.6millionmembersoftheU.S.ArmedForcesthroughprogrammingincludingnewsbriefings,

interviews

with

top

Defense

officials,

and

shortstoriesabouttheworkofourmilitary.

Forafulllistofgovernmentpodcasts,goto:

http://www.usa.gov/Topics/Reference_Shelf/Libraries/Podcasts.shtml

orhttp://freegovinfo.info/node/174


13/23


MoreAgenciesTurntoPodcaststoGetMessageOut5ByCOURTNEYMABEUSApril22,2008

Dont have time to catch themorningweather forecast? Depending onwhere you live, theNationalWeatherServicemighthaveasolution.

Getyourweathertogointheformofapodcast.

People living intheBaltimoreWashingtonregioncanalreadydothat.TheWeatherServicesBaltimoreWashingtonregionalofficeinSterling,Va.,startedmakingdailyforecastsavailableaboutayearagoasaway toexperimentwith the technology, saidSteveListemaa,an information technologyofficer in theregionaloffice.

Itsaneasierwaytogetourinformationoutthere,hesaid.

Sofar,onlythreeWeatherServiceofficesSterling;ElPaso,Texas;andAnchorage,Alaskaappeartobemakingweatherpodcastsavailable,butthoseexamplesare indicativeofvariousagencieseffortstoexplorehowtheycanadaptpodcasttechnologytodisseminateinformationaboutservicesorevents.

PodcastsaredigitalaudioorvideofilesthatareuploadedtotheInternetandthencanbedownloadedtoaplaybackdevice,likeApplesiPodorMicrosoftsZune.Justaboutanyonewithawaytodigitallyrecordaudioorvideocanupload the filesto the InternetviaApples iTunesorotherpodcastingWebsitesatlittletonocost.

OneofthefirstagenciestomoveintopodcastingwastheDefenseDepartment.ItbeganofferingaudiodownloadsofprogramsonthePentagonChannelhttp://www.pentagonchannel.milinspring2005.The

channel

offers

news

and

documentaries,

among

other

programs.

Since

then,

more

than

7.1

million

podcastshavebeendownloaded,saidMichaelWinnaker,amarketingcoordinatorforthechannel.

Brian Natwick, general manager of the Pentagon Channel, said he got the idea during a trip toAfghanistan in 2005with themilitary.As he boarded an aircraft, henoticed about 80percentof thesoldiersonboardhadwhippedouttheiriPods.

It just kindofhitme that this is anotherdistribution technique thatwehave toadd toourmodel,Natwicksaid.

Thepodcastsareaneasyand inexpensivewaytoreachdeployedtroops,Natwicksaid.Werepushingvotingrightnow,Natwicksaid.Overseasvotingisreallyimportanttous.ThereareaboutadozenPentagonChannelvideoandaudioprogramsavailableaspodcasts.

AmongthemostpopulararedailynewsroundupsandRECON,amonthlydocumentaryseriesontopicssuchasoperationsandmilitaryhistory.

5Foundathttp://federaltimes.com/index.php?S=3492381


14/23


ThismonthsseriesisaboutpreparingforwarattheJointReadinessTrainingCenter.AlsopopularisFitforDuty,ahalfhourexerciseprogramthatoffersresistanceandstrengthtrainingandpilates.

TheAgricultureDepartmentsFoodSafetyInspectionService(FSIS)willlaunchitsfirstpodcastthisweek

andis

planning

two

series:

One

is

targeted

to

consumers;

and

another,

with

information

about

safety

inspections,ismeanttoreachplantowners,managersandemployees.

Differentpeoplereceive information indifferentways,FSISspokeswomanAmandaEamichsaid.Itskindofanohassleapproachtogettinginformationoutthere.

TheFederalAviationAdministration isalsoexploringpodcastsasawaytocommunicatewithairtrafficcontrollers,FAAspokeswomanTammyJonessaid.

The Centers for Disease Control and Prevention relies on podcasts to reach some public healthprofessionalsandhealthcareproviderswithupdatesaboutvaccination issuesandnewssuchasE.colioutbreaks,saidFredSmith,aseniortechnologistwithCDCsDivisionofeHealthMarketing.Healsohas

discussedthe

idea

of

cooperating

with

the

State

Department

to

provide

podcasts

targeted

at

overseas

travelers.

Theideaistogetthissetup[so]thatifthereisapandemicflu,thegovernmentcanmoreeasilydelivervitalinformation,Smithsaid.

TheCoastGuardsDistrict13headquarteredinSeattleiseyeingpodcastingasapossiblerecruitingtool.

TheofficestartedtooffervideopodcastsonitsWebsiteinJanuaryandhaspurchasedhelmetcamerasforboatcrewmemberstowearduringmissionsandcatchsomeoftheactionforlaterupload,saidPaulRoszkowski,anassistantpublicaffairsofficerwhohelpedcoordinatetheproject.

Whatit

allows

them

to

do

is

to

show

a

recruit,

or

a

possible

recruit,

the

different

aspects

of

the

job,

Roszkowskisaid.Itsnewgroundforthegovernment.


15/23


SocialVirtualNetworkingin5StepsorLess

Step1: PickaPlacetoConnect: www.facebook.com www.govloop.com www.myspace.com www.linkedin.com

Step2: CreateanAccount: FullName Email Password Gender Birthday

Step3: ConfirmYourEmailAddress

Step4: SetUpYourWebPage

Step5: EditandPost


16/23


SocialVirtualNetworkingTransformingGovernment

http://groups.myspace.com/centralintelligence

Currently,standsat93memberswithForum

TopicsthatrangefromIntelligenceQuestions

http://www.facebook.com/pages/NationalHighwayInstitute/21222272418?ref=ts

Launchedtwomonthsago,only19fanscanbe

found. ItincludessomeinformationaboutNHI

suchasalinkbacktotheagency,itsReport

Card,trainingofferingsandapromotional

presentation.

http://www.govloop.com/

Afterjustonemonth,thereare

450membersandgrowing. The

websiteoffersdiscussion

forums,blogposts,event

announcement

and

many

more

waysforpublicservantsto

connectwithoneanotherand

engageinknowledgesharing.


17/23


WashingtonUnveilsMySpacePageandFacebookGroup6November8,2007,NewsReport

WashingtonSecretary

of

State

Sam

Reed

launched

today

an

agency

MySpace

page

and

Washington

StateElectionsFacebookgroup.BotharepartofaneffortusingsocialmediatoengageallofWashington'scitizens.

"Todaypeopledon'tgettheirinformationfromjustonesource.Theymightlistentotheradioontheirwaytowork,grabanewspaperattheoffice,watchtheeveningnews,andlogontoFacebookatnight.Wemustadapttotheirchangingneeds,"emphasizedReed.

Currently,theMySpacepageoffersviewersinformationabouttheupcomingNovemberGeneralElectionandWashingtonelections.Throughoutthecalendaryear,thepagewillbeupdatedtofeaturethevariousprogramsandresponsibilitiesoftheOfficeoftheSecretaryofState.

Visitorstothepagecanmakecommentsandsubmitquestionsdirectlytotheagency.Acalendarofpublicmeetings,importantdatestorememberandeventsarealsolistedonthesite.MySpace.comisthethirdmostpopularWebsiteintheUnitedStatesandhasonafewoccasionstoppedoutasthenation'snumberonemostpopularWebsite.

FacebookusersareinvitedtojointheWashingtonStateElectionsFacebookgroup.Userswhosignupasgroupmembersaresentremindersofimportantdeadlinesanddatestoremember.MembersofthegroupwillreceiveuptotheminuteinformationaboutcurrenthottopicsinWashingtonState'sElections.Facebook.comhasthelargestnumberofregisteredusersamongcollegefocusedsites,withmorethan42millionactivemembersworldwide.

"Associalmedia,orweb2.0,continuestogrowit'simportanttorecognizeitsimpactonthepeopleweserve,"saidReed."Governmentishereforthepeopleandfindingnewwaystoreachouttothecitizensitservesiscrucialtotransparencyandtrust."

Earlierthisyear,SecretaryReedlaunchedaseriesofMySpaceandemailvoteremindersfortheStatePrimaryinAugustandtheStateGeneralElectioninNovember.InadditiontoinformationavailableonMySpaceandFacebook,theofficehasalsostartedtoutilizevideothroughYouTube,includingvideoofferingviewersaninsidelookatWashingtonElections.

6Foundathttp://www.govtech.com/gt/174341


18/23


YouTubein5StepsorLess

Step1:

Go

to

the

Website:

www.youtube.comStep2: CreateanAccount:

Email Password Username Location PostalCode DateofBirth Gender VerifyWord AgreetoTerms

Step3: ProduceorPickaVideo

Step4: UploadtheVideo

Title Description VideoCategory Tags BroadcastOptions DateandMapOptions SharingOptions


19/23


YouTubeTransformingGovernment

www.youtube.com/Californiagovernment

CheckoutCaliforniasofficialYouTubechannel,wheretheyhavepublicservice

announcements,messagesfromGovernorSchwarzenegger,andvideosfromtheDepartment

Goto

www.YouTube.com

andsearchon

SmokeyBeartosee

PSAsthroughout

theyears!


20/23


U.S.AgenciesSetUpYouTubeforSpies7ShaunWaterman,UPIHomelandandNationalSecurityEditor, March19,2008

WASHINGTON,March

19

(UPI)

U.S.

intelligence

agencies

have

set

up

a

series

of

secure

Websitesonwhichanalystsandotherofficialscanpostandviewvideos aYouTubeforspies.

Theinitiative,dubbediVideo,ispartofaneffortbyU.S.intelligencechiefstoequiptheirstaffswithWeb2.0toolsandotherstandardaccoutrementsofa21stcenturyworkplace.ItwasdiscussedbythetwoCIAofficialswhoshepherdedittofruitionatarecenttechnologyconference,reportedbyFederalComputerWeek.

Themagazine'sreportingwasindependentlyconfirmedtoUPIbyU.S.intelligenceofficialsauthorizedtospeaktothemedia.

Accordingtotheofficials,SeanDennehyandDonBurke,threesitesexistatdifferentclassificationlevels:topsecret,mainlyusedbyintelligenceagencystaff;secret,alsoavailabletomanyDefenseandStateDepartmentofficials;andsensitivebutunclassified,whichisopentostate,localandfederalgovernmentemployeesandlawenforcementofficialsmoregenerally.

TheiVideositesareoneofaseriesofinnovations,likethewidelyreportedIntellipedia ausercreatedandeditedencyclopediaalongthelinesoftheWeb'sWikipedia beingpushedtoencouragemorecollaborationandcreativethinkingamongstaffsofthesprawlingand

occasionallyfractious

collection

of

agencies

that

insiders

call

the

U.S.

intelligence

community.

OthersincludeaphotosharingapplicationsimilartoFlickr,atoolforbookmarkingWebpagesthatissimilartodel.icio.us,andinstantmessagingandbloggingsoftware."JustlikeontherealWeb,ifyouwanttouploadphotos,youtendtogotoFlickr.Ifyouwanttouploadvideos,yougotoYouTube,"DonBurketoldFCW."It'sthesamethingontheintelligencecommunitynetworksnow."

TheofficialssaidtheiVideositesalreadyhavehundredsofpostings."It'sbeenprettyremarkablehowpeoplehavegravitatedtoit,anditshowsthatthereactuallywasaneedforthiscapability,"saidDennehy."Thisiskindofgrassrootsadoption."

7http://www.upi.com/Emerging_Threats/2008/03/19/US_agencies_set_up_YouTube_for_spies/UPI

78981205974375/


21/23


CDCIslandonSecondLifehasseveralkiosksandbillboards

withusefulinformation. They

evenhave

robot

that

will

take

yourquestionsandsuggestionsfor

improvementstotheisland!

SecondLifeTransformingGovernment

The

NationalOceanic

and

AtmosphericAdministrationhasanisland(calledMeteora)inSecond

LifesSciLandswheretheyhavea

weathermap,conductmeetings,

engageinTsunamisimulationsand

offerahurricanerides. Itlookslike

theyhaveestablishedasecond

islandcalledOkeanoswherevisitors

canlaunchatriptotheoceanfloor!

TheStateofMissourirecruitsinformationtechnology

professionalsthroughSecondLife.

TheirpresenceonSecondLife

givespotentialemployeesthe

opportunitytoexploreavailable

positionsandgetinformation

aboutthesurroundingarea(in

reallife!).


22/23


U.S.GovernmentPresenceGrowsinSecondLife8Agenciesusevirtualrealityenvironmentforeducation,outreachByCherylPellerin,USINFOStaffWriter,May2007

WashingtonSinceearly2007,morethan6millionvirtualresidentsoftheonlineworldcalledSecondLifehavehadnewneighborsahandfulofU.S.governmentagenciesthatareexploringpossibilitiesforeducation,collaborationandoutreachinthepopularrealtimemultiverse.

AgenciesthathavefacilitiesofvaryingcomplexityandinteractioninSecondLifeincludetheNationalOceanicandAtmosphericAdministration(NOAA),NASA,theNationalInstitutesofHealthanditsNationalLibraryofMedicine(NLM),theCentersforDiseaseControlandPrevention(CDC)andtheU.S.HouseofRepresentatives.

TheDepartmentofHomelandSecurity,theNationalScienceFoundationandmanyotherU.S.agenciesalsohaverepresentativesinthisvirtualworldwhoattendregularinworldmeetingsofgovernment

representatives

to

discuss

Second

Life

and

how

best

to

work

with

its

features.

Withvirtualresidentsfrommorethan100reallifecountries,SecondLifeisagoodplacetoreachpeoplewitharangeofmessagesabouthealth,science,disasterpreparedness,education,currentissuesandmore.

SecondLifeprovidesanewmedium,anewabilitytocommunicatewithcitizensandcustomers,saidNOAAinformationtechnologyspecialistEricHackathornduringaMay4interviewattheNOAAfacilityinSecondLife.

InSecondLife,Hackathornsaid,peoplehavetheabilitytocommunicatedirectlywithNOAAinatwowayconversation...behindthecorporatefirewall.Tome,itsthepriceofdoingbusinessinthe

21stcentury.

LIVINGSECONDLIFE

SecondLifeopenedin2003,createdbyLindenLab,aSanFranciscobasedcompanyfoundedin1999byPhilipRosedale,tocreateanewformofsharedexperience.

Itsresidentsownandbuildtheworldsdigitalinfrastructure,includinghomes,vehicles,nightclubs,stores,landscapes,clothing,games,islands,schools,companies,governmentorganizations,librariesandmore.

AnyonecansignupforafreemembershipbyregisteringwithSecondLifeandcreatinganavatara

members

persona

in

the

virtual

world.

This

virtual

world,

says

Linden

Lab,

teems

with

people,

entertainment,experiencesandopportunity.

ItevenhasaneconomybasedonLindendollarsabout265LindenstotheU.S.dollar.MillionsofLindendollarschangehandseverymonthforresidentcreatedgoodsandservices,andcanbeboughtandsoldonLindeX,SecondLife'sofficialLindendollarexchange.

8Foundathttp://www.america.gov/st/washfileenglish/2007/May/20070508163536lcnirellep0.2645075.html


23/23

VIRTUALGOVERNMENT

OfalltheU.S.governmentagenciesinSecondLife,NOAAhasthemostcomplexfacilitysofar.Onitsownisland,calledMeteora,visitorscanexperienceahurricaneonthewingofaresearchaircraft,risethroughtheatmosphereclingingtoaweatherballoon,standonabeachduringatsunami,orride

underwateron

a

NOAA

submersible.

NOAAsEarthSystemResearchLaboratorydevelopedthesitebyholdingacompetitionamongSecondLifedesigncompaniesandlettingSecondLiferesidentshelpchoosethewinner.

RightnowwehaveanislandthathasasmatteringofNOAAsresearch,Hackathornsaid,butNOAAdoessomuchmore.Incorporatingthoseactivitieswilltakeaheckofalotmoreland.Ultimately,IdliketoseeaNOAAcontinent.

NotfarfromMeteoraisHealthInfoIsland,amedicallibraryandvirtualhospitalinitiallyfundedwitha$40,000NationalLibraryofMedicine(NLM)granttoagroupcalledLibraryAllianceinIllinoisto

provideconsumer

health

information

services

in

virtual

worlds.

Therearethreebuildingsontheisland,saidNLMtechnicalinformationspecialistLauraBartlett,aconsumerhealthlibrary,amedicallibraryandahealthandwellnesscenter.Overtime,theprojectwillprovidetrainingprograms,outreachtovirtualmedicalcommunities,consumerhealthresourcesandoneononesupporttoSecondLiferesidents.

EDUCATIONANDOUTREACH

AnotherNLMdivision,theOfficeofOutreachandSpecialPopulationsintheDivisionofSpecializedInformationServices,isexploringSecondLifeasawaytoimproveaccesstohighquality,accuratehealthinformationinunderservedandspecialpopulations.

SecondLifeandmany[similar]toolsarebecomingverypopular,saidVictorCid,seniorcomputerscientistintheOfficeofOutreachandSpecialPopulations,andwebelieveitisveryimportanttostartexploringthesetoolsasmeanstodisseminateinformation,reachpeopleandcollaborate.

Somegovernmentagencies,likeCDC,havebasicfacilitiessofarthatoffertwodimensionalinformationandlittleinteractivity.Others,liketheDepartmentofHomelandSecurity,donotyethavepermanentspacesinSecondLifebutaremakinguseofthedigitalworld.

JeanPaulBoucherisacontractorwithSRAInternationalInc.,acompanydoingseveralSecondLifeprojectsforgovernmentagencies.HisavatarwearsashirtwithaHomelandSecuritylogo.

HomelandSecurity,

he

said,

is

holding

a

virtual

conference

the

first

week

in

June

in

the

auditorium

onNOAAsislandforfirstrespondersandacademicsfromaroundtheUnitedStates.Suchcollaboration,Boucheradded,isoneofthegreatvaluesofSecondLife.

Itsatremendouslypowerfultoolsetthateliminatesthetimeandspaceboundariesthatnormallyholdpeoplebackfromcollaboratingwitheachother,hesaid.Weseethatasanotherprimaryfocusforthegovernment.

pubmgrconf 2008 - avatars, blogs and wikis resource guide for web

Documents