qbr metric improvement project update

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QBR Metric Improvement Project Update Local Program Leadership Team November 5, 2014 Ken Franklin | Highway Division | SBS

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QBR Metric Improvement Project Update. Ken Franklin | Highway Division | SBS. Local Program Leadership Team November 5, 2014. Project O verview. Goals Assess reliability, validity, and business value of PDLT’s project delivery performance measures Recommend and implement improvements. - PowerPoint PPT Presentation

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QBR Metric Improvement Project Update

Local Program Leadership TeamNovember 5, 2014

Ken Franklin | Highway Division | SBS

Project Overview

Goals• Assess reliability, validity, and business value

of PDLT’s project delivery performance measures

• Recommend and implement improvements

2 Phases1. Data quality of the three KPMs 2. Reliability, validity, and business

value of the seven PDLT measures

January 2015

December 2015

Assess data quality

Obtain clean data sets

Recommend improvements

Phase 1: The 3 KPMS

NTP initiated analysisPCOT initiated analysisPOB initiated analysis

NTP is the focus of my talk today

NTP Measure: How is it defined?!What’s been reported at QBR since SFY 2007 Q1• Percentage of projects

which reached NTP before their target bid-let date + 147 days.

• Actual NTP < (target bid let date + 90 window + 57 days for NTP) = “on time”

What the dashboard (and others*) state• Deadline = PS&E Accept

Date + Advt Length + FHWA Review weeks + 27 days for OPL’s activities + 57 days for contract time between bid and NTP

*Eryca McCartin June 2011 memo

Actually, it’s not!

NTP (% On Time)

Q. Why is local performance worse?

Days

The same NTP data in a scatter plot

Bid Target Date to NTP

Negative values?

X

What we have been measuring

Bid Target Date to NTP

What we should have been measuring

PSE Acceptance to NTP

Incorrect (Bid Target Date to NTP)Corrected (PSE Acceptance to NTP)

% NTP On Time: Incorrect vs. Corrected Values

STATELOCAL

PSE Acceptance to NTP

Box plot view of the data

Median

1st Quartile

How to read a box plot

WhiskerPossible outliers

Means connected by a line

3rd Quartile

The original legislative intent of this measure?

Bid Date to NTP

It’s important to look under the hood!