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Sophisticated Research Made Simple Qualtrics Research Suite


Qualtrics Overview


Welcome to Qualtrics

Qualtrics has set the standard in market research and enterprise feedback management software. Qualtrics Research Suite provides a robust survey solution that is easy to use and delivers professional results. Qualtrics has worked with leaders in nearly every industry. Over time, we’ve learned what industry leaders need and have created the most robust and professional research survey suite in the market. Qualtrics is committed to innovation and continues to set the standard for enterprise feedback management.

$70M Investment by: &

700+ universities worldwide 50% Fortune 100

4,700 customers in 75 countries Started doing

research online

1990s 2002

Founded

2005

250 universities

2010

480 universities 25% Fortune 100

2011

550+ universities 40% Fortune 100 3,100 customers

2012

Qualtrics Research Suite Timeline


Research Suite Clients by Industry

Consulting & Research

Media

Travel & Hospitality

Retail & Consumer

Financial & Insurance

Government & Non-Profit

Manufacturing

High Tech

Health


2. Build

With over 100 question types and 250 survey templates, you’ll find exactly what you need. The Research Suite point-and-click interface rivals the simplicity of drawing on a white board.

3. Send

We can help get your survey to your respondents in several ways, including a powerful mailer, anonymous links, mobile surveys, social media, website popups and more.

4. Analyze

Use a report template or create your own custom reports with graphs, tables, stats, cross tabs, text analysis, word clouds and more. Share reports in real time or email results to decision makers.

1. Organize

Tailor Qualtrics Research Suite through branding, custom and secure logins including Single Sign-On, multi-level roles with specific permissions, sharing groups, and branded surveys.

5. Act

Use the data gleaned from your reports to make better decisions faster. You’ll be able to identify the top areas of interest and look even smarter.

Qualtrics Research Suite Lifecycle


Research Suite Top Uses & Examples

Kohl’s training department uses Qualtrics to test employee knowledge.

Orlando Magic uses Qualtrics on iPhones to collect real-time feedback from their fans.

Nissan uses Qualtrics for concept testing like the new Nissan Leaf on all-electric cars.

HP’s laptop division uses Qualtrics to test new concepts and products prior to launch.

Expedia uses Qualtrics to automatically send personalized surveys to customers after buying.

Top 10 Uses

•  Customer Satisfaction •  Marketing Management •  Customer Loyalty •  Product Development •  Website Feedback •  Conjoint Analysis •  Employee Surveys •  Event Management •  Point-of-Sale •  Mobile Real Time


An Inside Look


Building

Point & Click Interface The entire system is based on a user-friendly and intuitive interface. Using Research Suite will save you hours per research project.

“It’s so much faster and easier to create surveys than with any other system we’ve used.” - Jeremy F, Marketing Manager, Expedia.com

Innovative Question Types

“Other research tools had a rudimentary question-answer process. Qualtrics takes surveys to the next level or two and allows you to do more things simply and easily.” - Dan G, Senior Project Manager, CB Richard Ellis

Interactive question types help you engage your respondents and increase response rates.


Customization

Custom Branding Qualtrics surveys are built to represent your brand in your way. That’s why Apple, Disney, ESPN and others rely on Qualtrics.

“The look of the surveys and the ability to play around with question formats is brilliant. It has recharged the brand.” - Clive N, Trustee, LACS

Sophisticated Functionality

“It has all the advanced functionality I need to create complex multi-language surveys with skip logic and all kinds of question types.” - Jeremy F, Marketing Manager, Expedia.com

We’ve got it all: advanced logic, quotas, conjoint, randomization, translations, web services, HTML, Javascript, HTML, and CRM integration.


Distribution & Reporting

Flexible Distribution You can reach virtually any audience through email invitations, links, in-page popups, social media, polls, and mobile surveys.

“We have a wonderful response rate. We have a 57 percent return. For the first time, I never got a problem email.” - John O, Director, University of Illinois

Real-Time Insights

“Previously we used large Excel spreadsheets that would take 10 hours of work to match up data. Now I can immediately sort and evaluate the information.” - Dan G, Senior Project Manager, CB Richard Ellis

Qualtrics’ report building allows you to create a professional report with tables, graphs, charts, notes then share by web or email in real time.


Administration & Support

Administrative Tools

“We purchased it originally to support research, but throughout the year its versatility has led to an explosion of use for instruction and administrative applications .” - Dan G, Senior Project Manager, CB Richard Ellis

Qualtrics Administrators can control multi-level user permissions and create sharing groups making it easy to launch Qualtrics across the enterprise.

Award-Winning Support When you contact our support staff, called Qualtrics University, you will talk to a real person. Our support staff will answer your call every time.

“Qualtrics customer support is truly exceptional. They are friendly, responsive, and always go above and beyond my expectations to help us achieve our project objectives.” - Kelly C, Marketing Manager, Johnson Health Tech


More Qualtrics Products & Services

Qualtrics Site Intercept

Quickly create, target, and launch dynamic content on your website, without your IT department. Now you can engage a specific visitor on your site with personalized content.

Qualtrics 360

The Qualtrics 360 assessment solution allows you to easily capture valuable performance feedback. From self-evaluations to enterprise-wide performance measurement, we’ve got you covered.

Qualtrics Panels

Wish someone could find your audience, build and monitor your sample, and deliver accurate results? Qualtrics Panels can do that and save you money while we’re at it.

Qualtrics Professional Services

Our team of in-house statisticians and consultants can help take your research to the next level with dashboards, conjoint, incentive fulfillment, custom question types, advanced analytics, and more.


Contact Information

David J. Osborne

[email protected]

(801) 374-6682 ext. 4064

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