Ten ways Research Suite will improve your business

1. CUSTOMER SATISFACTION Get ongoing customer satisfaction tracking studies with real time pulse surveys about key customer issues. Identify where you are hitting home runs and where there are recurring problems.

2. CUSTOMER LOYALTY: NET PROMOTER SCOREUtilize our tools to measure and interpret your company’s net promoter score and customer loyalty index.loyalty index.

3. PRODUCT DEVELOPMENT TESTINGGet timely feedback about new product concepts, product enhancements and pre-release prospects. Our interactive question types and rich media integration (audio, video & graphics) make it easier than ever to conduct realistic, valid surveys.

4. CONJOINT ANALYSISConjoint analysis assesses the importance individuals place on different features of a given Conjoint analysis assesses the importance individuals place on different features of a given product or service and estimates the future market share.

5. MARKET SEGMENTATIONThe perfect tool for market profiling, segmentation and competitive analysis. When you know who your customers are, you have the power to communicate with them.

6. EMPLOYEE SURVEYSEmployee surveys help you understand what your people really think and believe. Research Employee surveys help you understand what your people really think and believe. Research Suite is the industry leader in employee satisfaction surveys, retention surveys, exit interview surveys, performance appraisals and more.

7. WEBSITE FEEDBACKIntegrate surveys directly into your website. Research Suite gives you the tools to do everything from website information forms and targeted pop-up surveys, to content and design testing.

8. EVENT SURVEYSResearch Suite is the ideal tool for pre-event planning, event registration, and post-event Research Suite is the ideal tool for pre-event planning, event registration, and post-event feedback.

9. MOBILE SURVEYSYour customers are on the move. Now you can conduct surveys at events, point-of-sale, during meetings or on the street. Our surveys are easy to use and work on every kind of device.

10. EDUCATIONAL AND COMMUNITY SURVEYSCommunication is key in education and communitCommunication is key in education and community, and Research Suite makes collecting and sharing that data easy. Ideal for teacher evaluations, course feedback, and identifying and addressing social issues.