Recruitment Information Pack

Associate Director, Commercial Enterprise

November 2019

Recruitment Information Pack

Associate Director Commercial Enterprise

December 2019

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Section A Introduction 3

Section B Overview 4

Section C Services 5

Structure 9

12 Our Vision, Values, Ambitions and Strategic Framework 12

Section D About the Area 13

Section E Advert 14

Section F Job Description 15

Section G Person Specification 19

Section H Main Terms & Conditions of Service 20

Section I Additional Information 21

Contents Page

Behaviours 11

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Introduction from Victoria McFarlane-Reid, Director for Enterprise and Business Development

Dear Candidate

I am delighted to be working for the Newcastle Hospitals NHS Foundation Trust (NuTH) as the newly appointed Director for Enterprise and Business Development. The Newcastle upon Tyne Hospitals NHS Foundation Trust is a hugely successful organisation, with highly skilled staff, dedicated to providing the best possible care for the people of the North East and beyond. As one of the largest and highest performing NHS Foundation Trusts in the country, we are continuously seeking to improve our services including having among the highest number of specialist services of any Trust in the UK.

Within my gift is the remit to set up and establish a Commercial Enterprise Unit. The purpose of this unit is to identify and then drive Non-NHS revenue which can be re-invested into the Trust, enhancing our ability to provide outstanding patient care.

NuTH prides itself on being the biggest employer in the region and I can really see why. Working for such a talented and proud organisation is a tremendous privilege. The Trust is recognised regionally for its role as the main health care provider for citizens in Newcastle, but also nationally and internationally for many world class clinical specialities, many of which NuTH is the sole provider. We form a key part of one of Europe’s leading centres for research and innovation with formal management relationships with both Newcastle University and the University of Northumbria in Newcastle and a high profile with the National Institute of Health Research. A core member of the North East and North Cumbria Academic Health Science Network (NENC AHSN) and Northern Health Science Alliance (NHSA), we continue to attract major awards and commercial opportunities to the North East.

The Trust is also recognised as an Anchor organisation for the role that it plays in the city in the wider Health, Wealth and Welfare agenda. We are an active member of the Shelford Group of specialist teaching hospitals and look forward to playing a leading role in current efforts to improve quality through closer collaboration with local and regional partners in delivery of health and social care.

The position of Associate Director Commercial Enterprise is an exciting new role and is a testament to the commitment and investment the Trust is making with respect to recognising and realising untapped commercial potential that exists within the organisation.

Please come and join me as we embark on a new journey which will be part of the NuTH continuing story of success. We look forward to receiving your application for the position.

Kind Regards

VICTORIA MCFARLANE-REID Director for Enterprise and Business Development

Section A | Introduction

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The Newcastle upon Tyne Hospitals NHS Foundation Trust (NuTH) is an internationally renowned teaching hospital, employing circa 14,000 staff, with a gross turnover in excess of £1 billion per annum, operating on two major hospital sites – Freeman Hospital and the Royal Victoria Infirmary, as well as delivering Out of Hospital and Community Health Services to the city’s residents. We provide innovative high-quality healthcare.

The hospital has been licensed as a Foundation Trust since the 1st June 2006, which provides it with a robust framework and the freedom to run its own affairs at a local level. Although the Trust must comply with national standards in delivering healthcare, it can determine and influence how this is done by developing new ways of working, tailored to meet its local needs and priorities.

The Trust is classified as a teaching hospital because of its close association with Newcastle University’s Medical School. It also has a nationally renowned research and development profile and capability, which continues to challenge and inform patient treatment and care. A number of our Directorates are designated Academic Clinical Directorates which build on our clinical research and development track record and support our academic and teaching portfolio. We are an active member of the Shelford Group, a network of specialist teaching hospitals which undertakes comparative work and addresses issues of common interest.

The Trust is a large, technically complex and diverse organisation and to ensure the delivery of a high quality and safe service to all, robust performance management systems are in place. Working closely with clinical and support services, the Trust ensures effective monitoring and review of quality, business and financial issues. Our hospitals have around 2,170 beds and we manage over 1.67 million patient ‘contacts’ every year including more than 201,300 A&E attendances, 1,260,900 outpatient attendances and approximately 6,400 deliveries.

We have a strong history of joint working which has led to a number of strategic partnerships across health and social care, with many of these relationships translating into integrated and multiagency pathways of care for patients.

The Trust is regulated by NHS Improvement, the Care Quality Commission determines the quality and standards of care. We are, of course, proud to have been acknowledged in 2016 and in 2019 as ‘Outstanding’ by the Care Quality Commission.

Find out more about ‘Your Future Starts Here’ at https://careers.nuth.nhs.uk or search NUTH Careers.

Section B | Overview

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In-patient clinical services are based on two sites - the Royal Victoria Infirmary and the Freeman Hospital. The Royal Victoria Infirmary site is the acute admitting site with the Great North Trauma and Emergency Centre together with acute medical services, maternity services and the Great North Children’s Hospital. The Freeman site is of a more elective nature with surgical services, cardiothoracic services, transplantation, and the Northern Centre for Cancer Care (NCCC).

Royal Victoria Infirmary The Royal Victoria Infirmary’s city centre site is shared by the Medical and Dental Schools and is adjacent to the Newcastle University campus.

Pictured: New Victoria Wing Main Entrance and Great North Childrens Hospital, Royal Victoria Infirmary

Directorate Service Cancer Services and Clinical Haematology

Haemophilia Centre Haemostasis and Thrombosis

Cardiothoracic Services Cardiology Children’s Services A full range of secondary and tertiary paediatric medicine and surgery, including one of two

national paediatric immunodeficiency units. Dental Dental Hospital

Maxillo-Facial Surgery EPOD Burns

Ophthalmology Plastic and Reconstructive Surgery Dermatology

Integrated Laboratory Medicine Biochemistry, Cellular Pathology Health Protection Agency

Medicine and Older People’s Medicine

Accident and Emergency/Trauma Centre (Great North Trauma and Emergency Centre) Acute Medicine Endocrinology, Gastroenterology Infectious Disease and Tropical Medicine Immunology Medical Admissions Unit Poisoning and Therapeutics Respiratory Medicine Falls and Syncope Stroke Medicine Older People’s Medicine

Musculoskeletal Orthopaedic Trauma Spinal Surgery Paediatric Orthopaedic Surgery

Neurosciences Neurology Neuro-radiology Neurosurgery Neurophysiology

Section C | Services

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Directorate Service Out of Hospital/Community Services

Integrated Sexual Health District Nursing Health Visitors School Nursing Community Matrons TB Tracing Chronic Disease Monitoring Community Response & Rehabilitation Team Interface Team Home Re-ablement Consultant Led Continuing Care Beds (Intermediate Care) Nurse Practitioners Sexual Health Services Walk-in Centres

Peri-Operative RVI Chronic Pain Critical Care Home Ventilation Theatres and Anaesthesia

Radiology Emergency including trauma MSK, Children, Breast, Upper GI, Lower GI, Cancer, Endocrine Surgery Breast

Colorectal Endocrine Upper GI

Women’s Services Gynaecology, Fetal Medicine, Obstetrics, Neonatology, Sexual Health Services

Freeman Hospital The Freeman Hospital is to the east of the City Centre, with buildings predominately dating from the 1980s. The Northern Centre for Cancer Care opened in 2009 and the new Institute of Transplantation opened at the end of 2011.

Pictured: Northern Centre for Cancer Care, Freeman Hospital

Directorate Service Cancer Services and Clinical Haematology

Medical Oncology Northern Centre for Cancer Care Radiotherapy Haematology and Adult Bone Marrow Transplantation

Cardiothoracic Services Adult Cardiac Surgery Adult Cardiology Cardiothoracic Critical Care: Adult and Paediatric Heart and Lung Transplantation Paediatric Cardiology, Cardiac Surgery, Transplantation and ECMO Thoracic Surgery Respiratory Medicine

EPOD Head and Neck Surgery Rhinology Otology Face Plastics Implants

0 – 19 Service

Laryngology

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Directorate Service

Integrated Laboratory Medicine Microbiology Blood Sciences

Medicine and Older People’s Medicine

Gastroenterology Hepatology Older People’s Medicine

Musculoskeletal Elective Orthopaedic Surgery Rheumatology Sarcoma Service

Peri-Operative-FH Anaesthesia Critical Care Operating Theatres

Radiology GU, Cancer, MSK, Lower GI, HPB, ENT, Cardiothoracic Renal Nephrology

Urology Surgery Colorectal

Hepatobiliary Transplantation - Renal, Liver, Pancreas Vascular

Institute of Transplantation This new, purpose-built facility brings together all aspects of transplantation under one roof. Designed with the ‘patient journey’ in mind from start to finish, seamless and high quality care is provided at all points of contact. This means that wherever possible patients are offered a ‘one stop shop’ approach so that they can access all the services they need in one location.

Pictured: Institute of Transplantation, Freeman Hospital

It houses an impressive range of ultramodern facilities and technology including:

• 4 ‘oversized’ high technology theatres allowing for more than one transplant operation to take place at any onetime.

• 22 bedded intensive care and high dependency facility designed to the very best of international specifications.• 30 bedded inpatient ward including 14 single en- suite rooms.• Outpatient facilities and a state-of-the-art screening and imaging suite.• Research and development centre with associated lecture theatre and education facilities enabling live links to

transplant surgery.

All intensive care and high dependency patients at the Freeman Hospital are now housed in the Institute, and heart and lung transplant patients are seen there in the Outpatient Suite.

Transplant TV is an online TV channel for medical professionals, patients, their families and carers. It hosts films on a range of topics to share scientific and medical information, and stories about transplantation. Based at the Freeman Hospital’s Institute of Transplantation, the channel is run in partnership between Newcastle Hospitals, Newcastle University and Ten Alps multimedia.

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International Centre for Life The Northern Genetics Service and Newcastle Fertility Centre are based at the International Centre for Life along with Newcastle University’s Institute of Human Genetics. Opened in 2000 it has brought together clinicians, scientists, industry and members of the public onto one site.

The site includes the Regional Genetics Service and Reproductive Medicine.

Faculty of Medical Sciences, Newcastle University The Faculty, one of three in the University, includes Biosciences, Dentistry, Medical Sciences Education Development and Psychology, in addition to the traditional medical disciplines.

It has focused its core research activity at the interface between scientific and clinical research, split into seven Research Institutes that contain internationally strong research in ageing, genetics, cancer, health and society, biosciences, cellular medicine and neurosciences.

The Faculty has an excellent record in teaching, with Medicine coming top and 5 of the other 8 subject areas in its provision achieving higher than 90% satisfaction in the National Student Survey.

Undergraduate teaching is organised in four ‘streams’ – medicine, dentistry, psychology and biosciences, with a total undergraduate population of over 3000. Dentistry, Psychology and Bioscience degrees are administered by the Schools of Dental Sciences, Psychology and Biomedical Sciences respectively, while the undergraduate medical programme is administered at Faculty level.

The Graduate School currently has over 800 postgraduate students registered for both taught and research degrees.

The Faculty has benefited from a significant period of capital refurbishment, funded largely through the Science Research Infrastructure Fund (SRIF) and University investment. In addition, successful bids to Wellcome, the Department of Health and the former One North East (the Regional Development Agency) have resulted in strategic capital developments at the Campus for Ageing and Vitality.

The Faculty is also a key player in the development of Newcastle Science City. The Newcastle Science City initiative (http://www.newcastlesciencecentral.com) aims to establish North East England as one of the world’s premier locations for the integration of science, business and economic development, and to break down barriers between science and the wider regional community for the benefit of all.

The project targets commercialisation of research in four key areas: Stem Cells and Regenerative Medicine; Ageing and Health; Molecular Engineering; and Energy and the Environment.

Trust Governance Framework

8 8 8 8 8 8 8 8 12 8

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Foundation Trust Corporate Structure

BOARD OF DIRECTORS

Corporate Affairs

Clinical & Services Directorates (16)

Clinical Directors

D Directorate Managers

Non-Executive Directors

Council of Governors

Chief Executive

Chairman

Executive Team

Executive Chief Nurse

Medical Director

Finance Director

Assistant Chief Executive Chief

Operating Officer

Director of Human

Resources

Estates Director

Chief Information

Officer

Director of Quality

and Effectiveness

Director of Enterprise

and Business Development

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Associate Director

Commercial Enterprise

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Our Vision, Values, Ambitions and Strategic Framework

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Newcastle upon Tyne is the city and regional capital for a population of c2.5 million people across North East England. Newcastle is a great city, once at the forefront of 19th century industrial innovation and now of 21st century technical

innovation, leisure and culture. It has a deserved reputation for being one of the friendliest and liveliest cities in Europe. In recent years Newcastle has been transformed into one of the most cosmopolitan cities in the country. You can see the evidence everywhere from the restored buildings in Grainger Town to the regenerated Quayside area. With 2,000 years of fascinating history, the city has fabulous classical Georgian architecture in sweeping streets, wonderful restaurants and cafes, traditional pubs and contemporary bars, along with live music and theatre.

National surveys often suggest that people in the north east enjoy a better quality of life than anywhere else in England. The region has beautiful countryside, friendly people and a low cost of living. Accommodation varies from central city and riverside, through suburban to the urban periphery, stretching into the counties of Northumberland and Durham.

Newcastle lies on the East Coast Mainline rail service, with regular services through to London. In addition the Metro light-rail service connects to stations throughout Tyne and Wear. The A1(M) runs close by, with links to the national motorway network. Newcastle is also well connected for air travel via Newcastle International Airport, and for sea travel to Europe via the International Ferry Terminal.

Further information:

http://www.visitnortheastengland.com/

http://www.newcastle.gov.uk/

http://www.bbc.co.uk/news/england/tyne_and_wear/

http://www.itv.com/tynetees/

Section D | About the Area

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This is an exciting, newly created role, which prioritises growth, commercial development and opportunities for innovation partnerships. You will develop and manage a Commercial Enterprise Unit. This will include leading a small team, and developing the capacity, capability and organisational expertise of the unit to maximise investment in commercial opportunities on behalf of the Trust, including flexible procurement and deployment of rapid response funds under Trust control.

The Associate Director will ensure that every commercial activity the Trust pursues, effectively contributes to our ability to provide outstanding healthcare. You will be responsible for developing a commercial strategy for the Trust, working closely with Victoria McFarlane-Reid and Kate Simpson. Together you will align and develop the strategy in line with Newcastle’s strengths and a newly released 5-year Trust vision. This includes developing the strategy for commercial developments, identification of new opportunities, both internationally and within the UK, being cognisant of commercial and financial due diligence, contract negotiation and income delivery.

There is already financial support secured for the unit for the next two years, but this ambitious leader will look to create independent funding for the unit via new revenue generated through commercial schemes and partnerships. All surplus will then be be reinvested back into the Trust.

You will crystallise the route for the team going forward, establish how much profit we currently make from commercial schemes, and how much more could be generated via a new strategy. The ideal person will bring experience from a variety of commercial activity: translating financial modelling and market analysis, into tangible product and profit. You will bring an understanding of launching products to the customer, who is also a patient, in dynamic, innovative and creative ways.

Section E | Advert

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Key responsibilities include:

• leading the development and implementation of a commercial strategy aligned to theorganisational goals and ambitions, growing and maximising the Trust’s activities withcommercial partners;

• responsibility for the identification, management and delivery of international and domesticactivity and complex projects in order to generate an income stream for the Trust;

• inspiring, motivating and negotiating with senior and executive colleagues across the Trust toidentify areas of competitive advantage, at a regional, national and international level;

• developing strategies to exploit those opportunities and deliver new income;• promoting the NuTH Brand and reputation, and promoting diversity and inclusion within your

team and across the Trust; and• identifying, developing and managing initiatives to win and grow commercial activity and

income for the Trust.

Communication and Relationships

The postholder will be required to:

• initiate, lead and develop virtual teams drawn from personnel across the Trust according tothe project and the business need;

• work constructively and collaboratively with senior management, clinical and professional staffto build excellent relationships with a wider stakeholder base;

• navigate leading in a matrix environment and influence senior people within the Trust;• work with staff at all levels both internally and externally: the organisation, patients and

members of the public;• maintain and continue to develop external relationships with existing and prospective clients,

professional agency representatives, local and national government bodies and internationalnetworks;

• represent the Trust at local, regional and national events, and be an ambassador for theorganisation;

• have regular contact with internal and external stakeholders and engage with them oversensitive, complex, contentious and confidential issues;

• provide and receive highly complex information, dealing constructively and confidently withinternal challenges; and

• produce and deliver presentations to large groups, which will include Executive and Non-Executive Directors.

Se ction F | Job Description

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Analytical and Judgemental

The post holder will be expected to:

• judge, analyse, problem-solve, interpret and provide solutions from a range of highly complexfacts;

• proactively anticipate challenges which will impact on the Trust;• perform robust analysis of market share and trends in health care provision to inform decision

making;• demonstrate clarity of thinking, challenge rigorously, and decide dispassionately to ensure

any reputational risk to the organisation is well managed; and• demonstrate IT competence in essential packages including process evaluation skills.

Planning and Organisational

• formulate, adjust, prioritise and deliver improvements across a wide range of subject areas toagreed timescales;

• identify, prioritise, plan and develop own programme of work, and organise and manage staff;• contribute to the development of strategy or action plans in a broad range of Trust activity;• develop clear action plans for implementation of key areas of work;• respond quickly to changing priorities in a flexible and agile manner;• manage a team and co-ordinate input from other departments to ensure development and

delivery of key objectives;• formulate long-term, strategic plans, involving uncertainty which may impact across the Trust

within a complex and changing strategic environment.

Patient / Client Care

• ensure that all commercial activities are conducted with improved patient outcomes in mind;• work with clients and ensure that all relationships are built and maintained with the highest

level of professionalism.

Policy and Service Development

The post holder will be required to:

• develop a commercial strategy which aligns with the Trust’s vision;• propose and draft changes, implementation and interpretation of National policies and

guidelines relating to commercial activity• maintain a good knowledge of emerging policies• lead on the development and implementation of action plans arising out of commercial

activity;• work with other NHS and external stakeholders to develop policies and services;

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Financial and Human Resources

• lead activities to create revenue streams for the Trust with responsibility for the CommercialUnit budget;

• manage, supervise, co-ordinate, teach, train and develop employees, students/trainees andothers in an equivalent position. This includes work planning and allocation, checking andevaluating work, identifying training needs, developing and/or implementing trainingprogrammes and continuing professional development (CPD);

• lead HR functions for the commercial unit - recruitment, disciplinary, appraisal, careerdevelopment, and long-term development of human resources;

• line manage the staff within the Commercial Unit; and• maintain data entry of information, storage of data and information systems.

Research and Development

• develop and maintain close links with the Research and Development strategy of the TrustRegularly undertaking R&D activity;

• promote research and development initiatives and opportunities;• ensures that benefits from relevant research and development and from innovation are

realised by stakeholder organisations.

Freedom to Act

The post holder will be broadly guided by national and Trust procedures and policies, but will be required to develop and implement directorate specific policies and procedures to ensure the delivery of services to meet the required standards and targets.

Expected results are defined at annual appraisal and will encompass:

• Interpretation of overall health service policy and strategy in order to establish Truststandards;

• Planning, prioritising and delivering your own work;• Strategic leadership and implementation at local and regional level.

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Effort & Environment

Physical

• There is a frequent requirement for sitting in a restricted position (i.e. at a workstation) forlong periods during each day.

Mental

Frequent concentration is required to:

• deliver high quality work against agreed tight deadlines where work pattern is unpredictable;• prioritise and plan a range of work pressures for themselves and the team;• analyse and interpret a wide range of statistical information;• undertake periods of intense concentration, for example preparation for speaking at public

meetings (national and local);• and high level report writing.

Emotional

• Occasional exposure to challenging and potentially distressing or emotional circumstancese.g. chairing large group meetings where sensitive and contentious issues are discussed andpotentially contested by staff.

Working Conditions

• The post holder will work in an open plan office with, day to day VDU and photocopyingusage.

• The post holder will occasionally be required to attend meetings outside of regular officehours.

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Skills and Attributes required:

Essential Requirements

• PhD or Masters level qualification or equivalent experience in a relevant area or a health-related subject.

• Extensive senior commercial experience gained within multi-discipline private sectororganisations from the healthcare, life sciences or medical devices field, including customerfacing roles at a strategic level;

• Proven ability to lead and develop inclusive, multidisciplinary and large teams within acommercial environment;

• Alignment to Trust Values and Core Behaviours;• Proven ability to research, analyse and assess company performance and future prospects

based on market analysis, and company financial information;• Detailed awareness of relevant fundamental national and local policies;• Excellent interpersonal and communication skills;• Negotiation, persuasion and problem-solving skills;• Highly developed project management skills and knowledge;• Research and audit skills;• Broad IT skills;• Ability to work strategically;• Well-developed report writing and analytical and presentation skills;• Self-motivated;• Ability and presence to be an ambassador;• Highly complex levels of planning and organisational skills; and

Desirable

• Project Management skills and or Business Development experience.

Section G | Person Specification

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Tenure: Substantive The post is subject to the NHS Pre Employment Check

Salary: Senior Staff are appointed to a ‘spot salary’. Remuneration will be reviewed annually on 1 November and is subject to performance review following appraisal. If a performance related pay award is agreed, it is consolidated and paid quarterly. Senior Staff are also eligible to be considered for an Excellence Award determined annually by the Excellence Awards Committee.

Hours: Hours as reasonable for the proper performance of duties and achievement of objectives. Minimum 37.5 per week.

Holiday: Up to 33 days per annum plus 8 Public Holidays depending on NHS service. The annual leave year is 1st April to 31st March.

Sick Pay: No payment under the Trust’s contractual sick pay scheme will be made to an employee new to the NHS or with a break from the NHS of more than 12 months until they have been continuously employed for a period of 26 weeks or have successfully completed their probationary period of six months.

Pension: In accordance with the NHS Pension Scheme.

Base: The post holder will be required to work at any site within the Trust.

Notice: 3 calendar months.

Relocation: Expenses agreed in accordance with Trust Policy and subject to the prior approval of the Chief Executive.

Section H | Main Terms and Conditions of Service

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We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under-represented groups.

Interview Guarantee The Trust is committed to the employment and career development of disabled people. To demonstrate our commitment, we use the Disability Confident-Employer Disability Symbol that is awarded by the Employment Service. As a symbol user, we guarantee an interview to anyone with a disability whose application meets the minimum criteria for the post.

To be eligible for the Interview Guarantee Scheme you must have a disability or long term health condition that puts you at a significant disadvantage in either obtaining or keeping a job. The disability could be physical, sensory or mental and must have lasted, or be expected to last for at least twelve months. You do not have to be registered as a disabled person to apply under this scheme.

S ection I | Additional Information

HOW TO APPLY

Saxton Bampfylde Ltd is acting as an employment agency advisor to The Newcastle upon Tyne Hospitals NHS Foundation Trust on this appointment.

Candidates should apply for this role through our website at www.saxbam.com/appointments using code TAEATB.

Click on the ‘apply’ button and follow the instructions to upload a CV and cover letter.

The closing date for applications is noon on 2nd January 2020.

GDPR personal data notice According to GDPR guidelines, we are only able to process your Sensitive Personal Data (racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health, sex life, or sexual orientation) with your express consent. You will be asked to confirm consent in your application form, and please do not include any Sensitive Personal Data within your CV (although this can be included in your covering letter if you wish to do so), remembering also not to include contact details for referees without their prior agreement.

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Why choose us? The Trust has a range of benefits available including:

• Salary Sacrifice Schemes including car lease scheme and cycle scheme.• Trust Travel scheme offering discounted travel passes with all major travel operators.• On-site Free Spirits Nursery.• Staff Social Club.• Staff Gyms (Freeman Hospital and RVI).• Employee Assistance Programme including telephone and face to face counselling service.• Care Co-ordinator- offering advice and support with care issues.• Employee Wellbeing and Health Events.• Access to discounted products including holidays, insurance etc.• Flexible working policy.

For more information please visit www.benefitseveryone.co.uk and https://careers.nuth.nhs.uk or search NUTH Careers.

Have you signed up to the DBS Update Service? Find out more here https://www.gov.uk/dbs-update-service

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