rediscover annual report 2015

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GROWING. LEADING. TRANSFORMING. ANNUAL REPORT 2015 ReDiscover Help, Hope, and Healing

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Founded in 1969, ReDiscover has a 46 year history of addressing the need for community-based mental health services. The mission of ReDiscover is to deliver mental health and substance use disorder services to help individuals and families achieve healthier and more productive lives. ReDiscover serves over 9,200 individuals each year. Services are provided to persons who are indigent, uninsured or underinsured as well as individuals with private payer sources.

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Page 1: ReDiscover Annual Report 2015

GROWING. LEADING. TRANSFORMING. ANNUAL REPORT 2015

ReDiscoverHelp, Hope, and Healing

Page 2: ReDiscover Annual Report 2015

ReDiscover’s mission is to deliver mental health and substance use disorder services to help individuals and families achieve healthier and more productive lives.

2015 ANNUAL REPORT | 2

rediscovermh.org

As a result of our successful fundraiser - Take a Bite Out of Stigma: A Culinary Experience - ReDiscover was able to purchase a wheelchair accessible van. The van ensures that our clients with physical disabilities will have transportation to appointments, the local food pantry, library and many other places necessary for them to live independent lives in the community. This van impacts lives!

37,297 people served in prevention, treatment or crisis services

Page 3: ReDiscover Annual Report 2015

2015 ANNUAL REPORT | 3

Let’s talk about impact...

We believe that we can grow people’s sense of resiliency, self-sufficiency and hope for the future by providing quality and compassionate behavioral health care for all.

This year reflected a period of significant growth, renewed optimism and excitement. Health Care Reform led us to direct our efforts on improving health outcomes, improving access and experiences, and lowering costs. It meant expanding our service array while enhancing existing services in a time of significant change at the national level.

We added Medication-Assisted Treatment (MAT), which included the merger of an opioid treatment program in the fall and the planned opening of a second opioid program in 2016. This is significant, as it signals our effort to address the growing opioid crisis that is permeating our communities.

New community outreach teams were created to address the need for assertive treatment for “hard-to-treat” populations. This additional access point, coupled with an increase in awareness surrounding behavioral health, fueled sizable growth for ReDiscover. We served more clients than ever before in 2015 and saw a 31% increase in crisis calls. This furthered the need to expand our successful psychiatric services to include additional clinical teams as well as a new office location in South Kansas City.

The year ahead will be a continuation of transformation as we begin the design of the Kansas City Assessment and Triage Center, a 23-hour ambulatory crisis center for individuals presenting to police and hospitals with psychiatric or addiction crises. This center is the first of its kind in Missouri and will prevent individuals from repeatedly cycling through the hospital emergency rooms and tying up hospital resources. It is expected that 6,000 people will be triaged at the center each year.

There is much work ahead of us, but we feel we have laid the foundation for success. We will continue to monitor our impact to ensure that our services are comprehensive, accessible and impactful. After all, impact is our goal.

And last but not least, none of this would be possible without our donors and supporters. We thank you for supporting our mission and investing in the future of ReDiscover and those we serve.

With gratitude, Alan Flory President and CEO

Page 4: ReDiscover Annual Report 2015

2015 ANNUAL REPORT | 4

Raising the Bar on Hope Healthcare Home adds Wellness Center to its offerings

  

 Adults living with serious mental illness die 25 years

earlier than the average American, largely due to

treatable medical conditions such as diabetes,

hypertension or heart disease. For many, their

physical health needs have gone unmet until now.

In May, ReDiscover unveiled a new Wellness Center located at the Lee’s Summit office. The Wellness Center supports clients who want to begin a journey to better physical health and need a safe place to do so. Clients have access to a treadmill, two recumbent bikes, a stationary bike, dumbbells and medicine balls. The center is a critical component of ReDiscover's Healthcare Home initiative that coordinates both the physical and behavioral health of clients.

 

Clients engaged in Healthcare

Home

Broadening Our Impact ReDiscover responds to the growing opioid crisis

In order to respond to one of the fastest growing drug epidemics in America, ReDiscover expanded its substance use disorder services to include an opioid treatment facility. The Treatment Options Program (TOP), now located in South Kansas City, Missouri provides medication-assisted treatment for people diagnosed with an opioid use disorder.

Opioid medication is a medical treatment that allows people to attend to their daily responsibilities while receiving treatment for their substance use disorder. They are able to return to work, drive without impairment and function normally in society.

200 clients will be served

each day in the Treatment Options Program

The Greater Lee’s Summit Healthcare Foundation awarded ReDiscover a $5,000 grant to support the purchase of fitness equipment for the new Wellness Center. A second Wellness Center is scheduled to open in 2016 at ReDiscover’s office in South Kansas City. Funds raised during #GivingTuesday will be used to purchase equipment to support the center.

48% FROM 2014

Page 5: ReDiscover Annual Report 2015

2015 ANNUAL REPORT | 5

Growing Our Footprint New facilities and expansion of services address increasing need

  

ReDiscover is strategically enhancing capacity to serve the ever increasing number of people calling for help by expanding our service array and placing our service offerings where they will have the most impact.

ReDiscover added a residential home for adults in recovery from substance use disorders. The home, located in Kansas City, Missouri, provides housing for 14 adults and will help address the huge demand for residential beds, particularly for men in our area.

In September, the Women’s Substance Use Disorder program officially moved to the newly renovated Linwood Presbyterian Church in Kansas City, Missouri. The facility provides case management and individual and group counseling for women in recovery from substance use disorders as well as an on-site daycare. Additional service expansions are highlighted below.

  

Providers of Adult and Family Services in our South Kansas City location moved to a new facility. The new office is centrally located in South Kansas City providing greater accessibility for clients as well as additional space to serve more clients.

  

ReDiscover became the service provider at a new apartment building for youth who have aged out of foster care and have a mental illness. Built in Kansas City’s Waldo area, the apartments will provide permanent housing for young adults that might otherwise be homeless. ReDiscover assists the youth with educational and employment opportunities as well as providing a 24-hour on-site case manager. The kitchen and living area of an apartment

A private bedroom at the residential home

New location at 8800 Blue Ridge, Kansas City, Missouri

Page 6: ReDiscover Annual Report 2015

2015 ANNUAL REPORT | 6

GENDER 44%

 

 

 

 

Caucasian

African American

26%

63%

Multiracial 5%

Demographics

AGE Hispanic

Other 4%

2%

ETHNICITY

56%

0-17

23%

41%

18-40

32%

41-64

65 & Over

4%

%

Primary Diagnosis 19.4% Substance Use Disorders

15.5% Bipolar & Related Disorders

13.2% Neurodevelopmental Disorders

10.7% Trauma & Stressor Related Disorders

8.2% Schizophrenia Spectrum & Other Psychotic Disorders

9.2% Anxiety

3.6% Other

1.7% Disruptive, Impulse-control & Conduct Disorders

18% Depression

ReDiscover gave me an objective view about my illness and helped me cultivate tools that I would be able to use in order to fight it. Alcoholism doesn’t just go away, it’s something I will have to deal with the rest of my life. But now that I know how to deal with it, it’s not so scary anymore, not so daunting and finite. Former client

.6% Obsessive Compulsive & Related Disorders

Page 7: ReDiscover Annual Report 2015

On With Life...

I learned there is a difference between loving yourself and

caring about yourself.

2015 ANNUAL REPORT | 7

For many, the onset of mental illness occurs during late adolescence and early adulthood. For Ben, a creative, gentle soul who loved to draw and write poetry - symptoms began in his twenties. His family quickly took him to a hospital where he was diagnosed with schizophrenia and subsequently put on medication. Unfortunately, this was only the beginning of Ben’s downward spiral, in part brought on by the stigma surrounding mental illness.

Ben’s family did not understand mental illness, and purposely or not, shunned him. He found himself unable to keep a job, and with little family support Ben became homeless. He adopted a vagabond lifestyle, hoping to find someone… anyone, who would understand him. His years of wandering took him to four different states and countless homeless shelters until finally Ben hit rock bottom. He was having suicidal thoughts when he received news that would save his life. He had a son.

Armed with the belief that his son needed him, Ben made his way back to Kansas City where he found the stigma surrounding mental illness still created a barrier between him and his parents. Unable to live at home, an aunt helped Ben find housing and connected him to ReDiscover. At that point Ben weighed over 300 pounds, had sleep apnea and was pre-diabetic. He was sleeping all day and was depressed.

Ben began attending group and individual counseling at ReDiscover. Staff also encouraged him to improve his physical health. Ben began going to the gym with ReDiscover wellness coaches who educated him on healthy eating. “ReDiscover helped me get out of my shell and gave me a home. They taught me that it’s not always about self, it’s about making connections with people,” Ben says.

Two years later, Ben has a stable place to live, is attending college to become a graphic designer and is working on his relationship with his son. He has lost 100 pounds and is in good physical health. The future looks bright and Ben says his parents are proud of him. One of the most important life lessons Ben learned while at ReDiscover is, “There is a difference between loving yourself and caring about yourself. Brushing your teeth, combing your hair - those are things you do because you actually care about yourself.” Ben wants others that are suffering to know that they are not alone. He says, “Do the best that you can, but you have to care about yourself.”

Page 8: ReDiscover Annual Report 2015

 

 

 

 

2015 ANNUAL REPORT | 8

 

31%

Children, women and men served by program

303 Partial Hospital

Intensive day treatment for

adults with severe mental

illness

 

2,017 Psychiatric Rehabilitation For adults with severe and persistent mental illness

1,107

431 Adult Substance Use Disorder Treatment For men and women

 

FROM 2014

571 U.S. District Court

Counseling for adults on federal probation

Healthcare Home Coordinated mental and physical healthcare

  251 Specialized Children’s Programs Mental health services for children

5,042 Adult and Family Services

Counseling and psychiatric services for children, adults and families

 

Impacting Lives… One Person at a Time

 

8.6% 9,235

PEOPLE SERVED IN

TREATMENT INCREASE CRISIS CALLS

17,486 ANSWERED

 

*clients may receive services in more than one program

FROM 2014

1,043 Women and Children Substance Use Disorder Treatment For women and women with children

892 Women, 151 Children

Page 9: ReDiscover Annual Report 2015

2015 ANNUAL REPORT | 9

You Make It Possible

  Major Funders Cosentino Charity Foundation - Jerry Cosentino Country Club Trust Company Estate of Theresa Meloy Gourley Family Foundation - Bob and Marlese Gourley Health Care Foundation of Greater Kansas City J. B. Reynolds Foundation Jackson County COMBAT Jackson County Community Mental Health Fund Janssen Pharmaceuticals Morgan Family Foundation Miller Nichols Charitable Foundation Missouri Department of Mental Health Oppenstein Brothers Foundation REACH Healthcare Foundation Phillip and Janet Short U.S. District Court United Way of Greater Kansas City William T. Kemper Foundation

Each donor on this page makes an invaluable contribution towards our mission to help individuals and families achieve healthier and more productive lives. Your support has raised awareness of behavioral health needs and provided access to quality behavioral health services.

$5,000+ Blue Cross Blue Shield of Kansas City Alan and Chris Flory Greater Lee’s Summit Healthcare Foundation Legacy Touch Royals Charities John and Marny Sherman Summit Skin and Vein Care, Inc. - Dr. Bruce and Kathleen Fearon Vivian and Hymie Sosland Charitable Trust

$3,000+ Bank Midwest CBIZ Community Development Block Grant - Lee’s Summit GEHA Genoa Doug and Vicki Hohenstein Dr. Dick Gregory and Danielle Robbins-Gregory Mariner Foundation

$2,000+ Earnest J. Rouse Dr. Charles Singleton Whitney and Kathryn Sunderland

$1,000+ cont. Escalade Recovery Foundation Financial Counselors Inc. First Mortgage Solutions Flooring and More Valarie Garcia H&R Block Heartland Combined Federal Campaign Lockton Companies Mary Luchtel Jack and Kathy Malacarne Joe and Elaine Miller Lauren Moyer Musselman & Hall - Doug and Judy Hall Marsha Palmer-Thelwell Dena Ridenour Robert Robinson Barry and Pat Seward David and Sharon Stackelhouse St. Luke's East Hospital Swope Health Services Tri-County Mental Health Two Rivers Hospital Carl and Eileen Vaitl Dr. Teresa Walker

$1,000+ Suzanne Allen Artists Helping the Homeless - Kar Woo Bank of Blue Valley Joe and Mary Bayless Tonya Bailey BKD David and Patricia Buchanan Cerner Behavioral Health Stewart and Michele Chase Will and JJ Coates CommCare Consolidated Communications

$500+ Mike Blomberg John Breau and Catherine Singleton William and Tammy Brown John and Kay Callison Steve and Becky Culbertson Tim and Rocio Duncan Jane Cooper-Henderson Edward and Jennifer Gaffney Fred L. Grogan, Ph.D. Bev Hatley Joe Hiersteiner Brad Korris Drs. Sam and Latha Nair

We are pleased to recognize members of our Legacy Society who have committed to making a

planned gift to ReDiscover. Their gift will have meaning and impact for generations to come.  

Doug and Judy Hall Alan and Chris Flory

$500+ cont. Cheryl Nash Nicholson Capital Management Marsha Page-White Panhandle Eastern Pipeline, LLC Rosanne Parks Kathleen Peterson Jean Schweer Allyson Summers Scantek Fiber Optic – Vince and Julie Woska Seigfreid, Bingham, P.C. Tom and Lisa Vansaghi David and Julie Warm Frank and Rechele White Whitney Wilson Dr. John Wubbenhorst

Major In-kind Supporters 4imprint Alan Karlin Design Anderson Restaurant Group Bizz and Weezy Confections Deprisco Photography Ferguson Plumbing Funky Monkey Corn Company Good Spirits Distilling Howl at the Moon Kansas City Canning Co. Lamar Advertising Jenny Matthews Nell Hill's - Mary Carol Garrity Public House Brewery Q39 Room 39 - Midtown Spectrum Paint Spirit Airlines, Inc. St. James Winery Michael Surprise The Drop The Farmhouse

Whitney and Kathryn Sunderland Danielle Robbins-Gregory Carl and Eileen Vaitl

ReDiscover

LEGACY SOCIE T Y

Page 10: ReDiscover Annual Report 2015

2015 ANNUAL REPORT |10

Financial Summary (year ended December 31, 2015)

Revenues $26,447,545

Expenses $27,701,848

ReDiscover experienced unprecedented growth in facilities, programs, clinical staff and persons served this year. While this growth increased expenses, it strategically positioned ReDiscover to meet the demand for increased and additional services in 2016. On the revenue side, market performance impacted ReDiscover’s investment portfolio, returning smaller market returns than anticipated.

Growth and change are requisite in today's healthcare environment to take advantage of new developments in treatment, funding and regulations. ReDiscover will continue to develop sound solutions that will ensure financial strength while delivering quality programs in 2016.

Adult & Family Services 12%

Partial Hospital 2%

Psychiatric Rehabilitation 29%

Housing 9%

Crisis, Intake & Outreach 9%

Substance Use Disorders 16%

Children’s Services 5%

Healthcare Home 3%

Administration 12%

Clinical Support 3%

State Medicaid (Mental Health & Substance Use Disorders) 45%

State General Revenue (Mental Health & Substance Use Disorders) 18%

County Funding (Mental Health & Substance Use Disorders) 10%

Medicaid 11%

Insurance 3%

Self Pay 1%

Medicare 1%

Grant Revenue 7%

Other Operating Revenue 4%

Page 11: ReDiscover Annual Report 2015

2015 ANNUAL REPORT | 11

Corporate Board of Directors Timothy Duncan Board Chair Vice President Mariner Retirement Advisors Catherine Singleton Vice Chair Associate, Real Estate Development Nueterra David Stackelhouse Secretary / Treasurer Community Volunteer David Bower Principal Populous Dr. Kris Chatrathi Process Engineer Burns & McDonnell Alan Flory President and Chief Executive Officer ReDiscover Edward Gaffney Sr. Retirement Consultant CUNA Mutual Group Orlando Gutierrez Director, Client Relations Rethink

Leonard Jones Mayor City of Grandview Sandy Kessinger Vice President Bank of Blue Valley Merley McMurry Community Volunteer

Tom Vansaghi, Ph.D. Board Chair Executive Director North American Primary Research Group Whitney Wilson (+) Vice Chair Cerner James Standen Secretary / Treasurer Treasurer Compass Minerals Tiffany Carlson (+) Community Volunteer

Molly Nail Partner Chinnery Evans and Nail Melinda Ann Petet Director Tiffany and Co. Whitney P. Sunderland, Ph.D. Community Volunteer

Tim Duncan (ex-officio) Vice President Mariner Retirement Advisors Bruce Fearon, M.D. (+) President Summit Skin and Vein Care Alan Flory President and Chief Executive Officer ReDiscover Fred Grogan, Ph.D. Community Volunteer Doug Hall (+) Chief Executive Officer Musselman and Hall

Foundation Board of Directors

(+) retiring director

(seated from left) Merley McMurry, Kathy Ross, Tim Duncan, Shirley Olson, Leonard Jones (standing from left) Jason (JP) Rogers, Rob Robinson, Sandy Kessinger, Alan Flory, David Stackelhouse, Orlando Gutierrez

Shirley Olson Community Volunteer Rob Robinson Assistant Vice President and Senior Business Analyst Commerce Bank Jason (JP) Rogers Principal JP Rogers Consulting

Kathy Ross Vice President, Clinical Operations GEHA Frank White III Sr. Marketing Manager KCATA

Page 12: ReDiscover Annual Report 2015

REDISCOVERMH.ORG

ReDiscoverHelp, Hope, and Healing

Planting Seeds of Hope Commerce Bank employees give back with an entire day devoted to landscape improvements at Catherine’s Place, ReDiscover’s home for women in recovery.

To learn how you can help, call ReDiscover’s Development Department at 816.347.3262.

Service Locations

Lee’s Summit 1555 NE Rice Road Lee’s Summit, MO 64086 901 NE Independence Ave. Lee’s Summit, MO 64086 927 NE Columbus Lee’s Summit, MO 64086

Kansas City 3211 Woodland Kansas City, MO 64109 South Kansas City 6801 E. 117th Street Kansas City, MO 64134 8800 Blue Ridge Kansas City, MO 64138

Main Number 816.966.0900