reducing total cost of ownership: leveraging fis' private cloud services
TRANSCRIPT
REDUCING ENTERPRISE TOTAL COST OF OWNERSHIP FIS’ PRIVATE CLOUD SERVICES
Software Implementation Cost
2
What does the industry tell us?
75%
Gartner Microsoft
5%
IDC
70%
Computer Weekly
10%
More than 75 percent of the IT budget is spent on maintaining and running software applications.
The initial purchase price is usually only 5 percent of the TCO of a software programmer.
Hidden personnel costs can be as high as 70percent of the total cost.
Hardware and software costs are a small part of the TCO – typically about 10 percent over five years.
Software Implementation Cost
3
What does the industry tell us?
3x
“IT human capital costs average
the combined hardware, software and data costs.”– TABB Group
“One thing is clear, in the management of any system, people and management is the bulk of the cost.” – Bloor Research
What does this mean for you?Software Implementation Cost
4
Research indicates that for every pound or euro spent on software, organizations spend between three and 19 pounds or euros on the infrastructure and the people to support it.
Software Implementation Cost
5
The hidden cost of infrastructure
NetworksSwitches, firewalls, bandwidth
Compl ianceSecure, control, backup, test, audit, disaster recovery
PowerPhysical and virtual infrastructure
Cool ingHigher density technology = more cooling
MaintenanceService contractspremium, on-site standard, remote
CommercialProcure, finance, depreciate, upgrade, refresh, insure
Software Implementation Cost
6
The hidden cost of the people supporting the solution set
D isc ip l ines Bu i ld Opera te
ProvisionInstallConfigureSecure
AdministerMonitorManageMaintainUpgradeDiagnose
ArchitectNetworksSecurityOrchestrationOS
RDBMSIntegratorEngineerDeveloperWriter
IntegrateTestDocumentEducate
RepairBackupRecoverDocumentEducateConsult
Software Implementation Cost
7
Indirect costs
50%
Some estimates suggest indirect costs can amount to more than 50 percent of the total cost of ownership.
How much does it cost if the system is down for one day?
How much does it cost if the system runs slowly at month end?
How much time is spent on “informal” support?
What’s the cost to the business if an interface fails to run?
Becoming anadaptive enterprise
8
Removing friction and resource constraints
Tailored services mapped to your requirements
Improved TCO and cost certainty
Full service business partner providing single point of accountability
Help desk assistance for our customers along with comprehensive
software issue management, defect remediation and
regular communications
Support
UpgradeComprehensive range of
software upgrade services, including both turnkey and unbundled service options
Standard and best practice-focused training as well as business and
technical audit services to optimize the usage of the software assetto improve business operations
Optimize
Comprehensive range of services, from managed application services to dedicated business-as-usual
support, as well as business process as a service (BPaaS), helping to lower total cost of ownership
and improve operational performance
Run
Removing friction and resource constraints
9
Tailored servicesmapped to your requirements
5
2
4
3
1
Combination of project methodology and business and technical expertise,
together with dedicated project managers to deliver Aligne
on time and on budget
Implement
6
Comprehensive management of our clients’ Aligne environments located within highly available, secure and resilient FIS data centers that are managed on a 24x7 basis, helping to lower TCO and improve environmental performance
Private cloud services
FISEnergy Trading, Risk and Operations
FIS integrated services team
FIS availability services team
FIS application support team
FIS product support team
Clients Are Selecting FIS
10
Because FIS delivers an integrated team and service
Environment management, servicing and support
Application support services
Aligne product support and maintenance
services
The benefits of Clients Are Selecting FIS
11
Environment management
Environment tuning
Application monitoring
Application support
Pro-active change management
Single point-of-contact for issues
A knowledgeable support team
Managed environment growth
Agreed service levels
Optimized application performance
A seamless support model
Contact us
12
For more information, contact us at [email protected]
or visit www.fisglobal.com/energy
©2016 FIS and/or its subsidiaries. All Rights Reserved. FIS confidential and proprietary information.