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ANNUAL REPORT FY 2017/2018 REJUVENATE

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Page 1: REJUVENATE - PPIS · 5 FY 2017/2018 Assalamu’alaikum warahmatullahi wabarakatuh, Financial Year 2017 was a whirlwind of activities for PPIS as we continued our 65th anniversary

ANNUAL REPORT FY 2017/2018

R E J U V E N A T E

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VISIONA Compassionate Organisation Connecting Communities

MISSIONInspiring Women • Strengthening Families

Our S.A.C.R.E.D ValuesSincerity- Show earnestness in helping

Pro-Active- Display readiness to serve

Compassionate- Give attention and show concern

Reliable – Perform our duties with quality

Effective- Deliver services backed by knowledge and skills

Dakwah- Enjoining what is good

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CONTENTS

Vision & Mission . . . . . . . . . . . . . . . . . . . . . . . . . iContent Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1About PPIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Impact Statement . . . . . . . . . . . . . . . . . . . . . . . . . . 3President and CEO’s Message . . . . . . . . . . . . . . . . 4Organisation Chart . . . . . . . . . . . . . . . . . . . . . . . . . 6Board Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Board Attendance . . . . . . . . . . . . . . . . . . . . . . . . . 10Board Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Advisory Committee Members . . . . . . . . . . . . . . 12Stakeholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Donors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Milestones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Fundraising Efforts . . . . . . . . . . . . . . . . . . . . . . . . 21

Human Resource . . . . . . . . . . . . . . . . . . . . . . . . . . 22ICT and Facilities Management . . . . . . . . . . . . . . 23PPIS Research And Engagement Department (R.E.D) . . . . . . . . . . . . . . . . . . . . . . . . 25Family Therapy Institute . . . . . . . . . . . . . . . . . . . . 28Training & Consultancy . . . . . . . . . . . . . . . . . . . . . 32INSPIRASI PPIS . . . . . . . . . . . . . . . . . . . . . . . . . . . 37As-Salaam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Vista Sakinah . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Oasis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Family Service Centre (East) . . . . . . . . . . . . . . . . . 50Family Service Centre (West) . . . . . . . . . . . . . . . . 54Student Care Centres . . . . . . . . . . . . . . . . . . . . . . 58Early Childhood Education Centres . . . . . . . . . . . 627oaks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

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ABOUT PPIS

Founded in 1952, PPIS (Persatuan Pemudi Islam Singapura or the Singapore

Muslim Women’s Association) is a non-profit organisation focused on community

services. We are dedicated to working with women of all ages in carrying out their

multiple roles in society. PPIS runs three core community services namely Family

Services, Student Care and Early Childhood Education (ECE). With 16 centres island

wide, the services work together to provide a quality and holistic support as well as

developmental programmes for women and their families.

Mdm Halimah YacobPresident of Singapore

Patron of PPIS (2004 - Present)

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REBUILT1737 single parents lives after divorce

INSPIRED1256 women through talks, workshops and symposiums

GAVE864working mothers alternative care for their children

ASSISTED700individuals through zakat disbursements

PROVIDED594families-at-risk casework and counselling support

HELPED

220step families adjust to remarriages

PREPARED

117 children to be ready for Primary One

RECONCILED 67 marriages on brink of divorce

GUIDED 54 young couples prepare for marriage

PROTECTED 60 children through foster care

PPIS HAS...

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Assalamu’alaikum warahmatullahi wabarakatuh,

Financial Year 2017 was a whirlwind of activities for PPIS as we continued our 65th anniversary celebrations.

This year’s annual report will showcase many of the celebration activities which culminated into our Celebration Dinner in November 2017. It was a time to revisit our purpose of existence and at the same time, celebrate our achievements.

This financial year saw the setting up of our 7th Early Childhood Education centre and our new PPIS OASIS Centre for Fostering. Seeing what we have achieved thus far, we might easily forget the struggles that we as an organisation went through in the past to get to where we are today.

As we grow the organisation, it becomes more important for us not to lose sight of our mission of inspiring women and strengthening families. These will remain our core thrusts in our decisions, efforts and advocacy.

This is also a timely reminder to continually review our work and constantly rejuvenate our passion in making a difference in the lives of those we touch.

Wassalaam.

PRESIDENT AND CEO’S MESSAGE

Rahayu MohamadPresident, PPIS

Mohd Ali MahmoodCEO, PPIS

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BOARD

CEO

Training & Consultancy

Board Secretariat

Family Therapy Institute

R.E.D.(Research and Engagement Department)

ORGANISATIONSTRUCTURE

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Community Service Division

Capability & Capacity Building Division

Finance

Human Resource

Corporate Communications & Resource Development

IT & Facilities

CompanySecretariat

Business Excellence, Innovation & Growth (BIG)

CorporateServices Division

6

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Community Service Division

Capability & Capacity Building Division

Corporate Services Division

updated as at 19 April 2018

Legends

Student CareProgrammes

Family ServiceProgrammesEarly Childhood

Programme

Student Care Centre (Jurong)

Student Care Centre (Bedok)

As-Salaam(DSSA)Bukit Batok Centre

Vista SakinahBedok Reservoir Centre

INSPIRASI PPISJurong Centre 1

Family Service Centre (West)Jurong Centre 2

Family Service Centre (East)Pasir Ris Centre 1

OasisPasir Ris Centre 2

Sembawang Centre

Community Service Division

7oaksPteLtd

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BOARD MEMBERS

Suree RohanAssistant HonorarySecretary

Saidah MohamedHonorary Treasurer

Nadia YeoHonorary Secretary

Rahayu MohamadPresident

Hazlina Abdul HalimVice President

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Rahayu MohamadPresident

Hazlina Abdul HalimVice President

Cikgu Fatimah AzimullahPPIS Advisor

Salina SamionBoard Member

Fawziah JainullabudeenAssistant Honorary Treasurer

Jummaida Rusdon Board Member

Nur Amalina Abdul GaniBoard Member

Sapiah MollaImmediate Past President

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Name RAHAYU MOHAMED

HAZLINA ABDUL HALIM

NADIA YEO

SUREE ROHAN

FAWZIAH JAINULLABUDEEN

SAIDAHMOHAMED

SALINA SAMION

NUR AMALINA

ABDUL GANIJUMMAIDA

RUSDONSAPIAH MOLLA

CIKGU FATIMAH

AZIMULLAHMASMUNAH ABDULLAH

YASMIN LUM

SITI HABIBAH

SIRAJ

1 April 2017Symposium Puteri (Just the Girls!)

20 May 2017Projek Ihsan Ramadhan & Lunch

16 July 2017Conversations with Mufti

25 July 201703/2017 Board Meeting

29 July 2017PPIS Hari Raya Gathering

19 August 2017PPIS X Codette : Progressing with Tech

24 August 2017Dialogue with Mdm Halimah Yacob

9 September 201704/2017 Board Meeting

30 September 201746th Annual General Meeting

14 October 2017Symposium Wanita

28 October 2017yWILD!

1 November 2017As-Salaam Forum IbuBapa.sg

3 November 2017Friday Mosque Collection

18 November 2017FTI Family Symposium

18 November 2017PPIS K2 Graduation

24 November 2017PPIS 65th Anniversary Dinner

2 December 2018Board Meeting

24 February 2018Forum IbuBapa.sgDadah Itu Haram

3 March 2018IWD

10 March 2018Board Meeting

31 March 2018Board Strategic Retreat

BOARD MEMBERS ATTENDANCE

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BOARD ACTIVITIESThe PPIS board comprises of Muslim women who are established in the fields of accounting, audit, early childhood education, human resource, entrepreneurship, finance, journalism, law, media, pedagogy, public policy, rehabilitation, religion, and social work.

Aside from duties and responsibilities as a board member, the board members also take on the role of chairperson or member of at least one advisory committee in an effort to steer PPIS towards fulfilling her mission.

PPIS Representation As part of PPIS’s commitment to capacity building and collaboration with other Non-Governmental Organisations and Civil Society Organisations to maximize the impact of our work, PPIS board members also held the following appointments

President Rahayu Mohamad • Board Member of Council for Third Age (C3A)• Council Member of Eldershield Review Committee• Board Member of MUIS Council • Council Member of National Council for Problem Gambling (NCPG)• Council Member of Prophet Muhammad’s Birthday Memorial Scholarship Fund Board (LBKM )• Vice- President of RISEAP Women’s Wing • Board Member of Yayasan Mendaki

Vice President, Hazlina Abdul Halim • Vice President II of the 19th Board of the Singapore Council of Women’s Organisations (SCWO) Assistant Honorary Secretary, Suree Rohan • Committee Member of Community Chest

Board Member, Nur Amalina Abdul Gani• Board Member of Tabung Amal Aidilfitri

68th Convention on the Elimination of All Forms of Discrimination against Women (CEDAW) Session

President Rahayu Mohamad and Vice President Hazlina Abdul Halim attended the 68th CEDAW Session in Geneva. As PPIS is not a signatory of the Joint CSO Shadow Report submitted to the UN committee, PPIS did not make any oral statements or interventions.

While in Geneva, PPIS attended the training for Civil Society Organisations which was conducted by International Women’s Rights Action Watch (IWRAW) Asia Pacific.

PPIS remain committed to participate in the CEDAW conversation and engage with Civil Society Organisations, for the empowerment and advancement of Muslim Women in Singapore.

RISEAP On 17th April 2017, PPIS President, MS Rahayu Mohamad conducted a ‘Hands on skills’ workshop to a total of 15 participants from different countries at the International Muslimah Empowerment Workshop in Longgong Mosque, Taiwan. The objective of this workshop is to provide a platform for participants to share and discuss experiences. thoughts and insights relating lo Muslim Women in the region.

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Fundraising Advisory CommitteeChairmanMasmunah Abdullah (up to Dec 2017)

Human Resource Advisory CommitteeChairmanSapiah Molla

MembersHaniff Mustafa

Social Services Advisory CommitteeChairmanNur Amalina Abdul Gani

MembersUmardanie UmleJune WongSalina Samion

Finance and Investment Advisory CommitteeChairmanFawziah Jainullabudeen (from Jan 2018)

MembersYasmin Lum (up to Dec 2017)Masmunah Abdullah (up to Dec 2017)

Audit Advisory CommitteeChairmanSuree Rohan

MembersLucretia AikMohd Saiful SaroniWayne SooLeonard Lee

Family Therapy Institute Advisory Committee(up to Dec 2017)

ChairmanSalina Samion

MembersAngela YakZulaiha YusufKatherine Goh

ADVISORY COMMITTEE MEMBERS

Research & Engagement Department (R.E.D)Advisory CommitteeChairmanRahayu Mohamad

MembersHazlina Abdul HalimFaeza KhambatyHawa JailaniFazlin AbdullahDr Noorman AbdullahLiyana Musfirah Binte Anwar

Early Childhood EducationAdvisory CommitteeChairmanSiti Habibah Siraj (up to Dec 2017)

MembersJummaida RusdonSuree RohanSapiah Molla

Corporate CommunicationsAdvisory CommitteeChairmanHazlina Abdul Halim

MembersSarah BagharibCheryl MayHidayah SalamatSafhras Khan (up to Sep 2017)

7oaks Pte LtdAdvisorJummaida Rusdon

DirectorsSiti Habibah SirajSuree RohanMohd Ali Bin Mahmood

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STAKEHOLDERS

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DONORS

$5000 & Above

Azhar Bin OthmanLee Foundation LPM Khalid MosqueMohd Kasim Bin Haja MydinMUISSiti Salwa Binte Mohamed YatimSSA Consulting Group Pte LtdTan Chin Tuan FoundationUnited States Disbursing Office American Embassy (US)

$1,000 - $4,999

265 Heng Huat Construction Pte Ltd (for Builders 265 Pte Ltd)Affandi SallehAin SocietyAlmarhum Jan Bin Mohamed Yusof @ YahyaAssociation of Muslim Professionals (AMP)Azman Hisham Bin JaafarBahren Sha’ariChan Boon KhengDohadwala Kutbuddin FFadhillah GohHalimah YacobHasmah Binte HassimHj Jaffar B. Hj Abd Rahman & Hjh Sharifah Bt. MurkaniHj Mohamed Noor B. Hj Reduan & Hjh Naknah Bt. SalehIsnin Bin IdrisJalaluddin Bin HezanJummaida Binte RusdonLee FoundatonLembaga Biasiswa Kenangan MauludLim Teck Chai, DannyMohamed Ameer Bin MosheinMs Shamim Hasanali DhilawalaMuslimah-in-mindPerdausPertapis Education and Welfare CentreRaihan Bin ZulimranRohani Binte Abdul GhaniSharifah Zaharah Binte Syed SheikhSiti Fatimah SuriyaSuhaimi Bin SallehSuhana Bte Abdul SamatSuwandi SumadiSyed Saad HassanThe Muslim Converts’ Association of SingaporeTm Fouzy Bin Tengku Mahid JumatWomen’s Health Specialist Pte LtdYayasan MendakiZaleha Binte Abu Bakar

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$500 - $999

Abdul Aziz AbdullahAbdul Jalil Bin RafiiAbdul Razak SakdanAlmarhum Abu Bakar Osman & Almarhumah Mariyam HassanAnjuma ChowduryAnna Maria LowAsri Budiman Bin Ahmad SaidBalkis Bte Md Yahya PatelBalkis Family ClinicDesign International Architects LLPDr Mariam AljuniedDr Nooraisha Binte Abdul QuddoosDr Saleha Bt JohariFerry Achmadi PutraFong Art Furniture & Contracts Hafsah Binte AbdullahHaji Haja Maidin S/O OsmanHalimah Bte HalilHarimau Petrocon Services Pte LtdHaryaty RahmanHashia Bt Hashim / Elias Abdullah GanHaslan Bin HussinIrene Mutiara Rumandang TambakJWT Global Logistics (S) Pte LtdM A Afrose SultanaMalay Youth Literary AssociationMariam Binte IsninMie-Tech Engineering & Construction Pte LtdMohamad Edrus Bin Mohamad KhairMohamed Yusoff Abdul RahmanMohammad Hafiz MustaffaMohammad Noor Bin Abdul RahmanMR Ghazali Bin EmbiMr Muhammad Tirmidzi Bin Abdul GhaniMuhammad Firdaus Bin NormanMuhammad Ridzuan Bin BasirunMuhd Shahir SaripiNur Fatimah JalilNurasidah Binte Abdul AzizNurul Huda Binte Ishak MagnusRabeya Khatoon Binte Mirza Abdul MajidRaihan Bte Mohamed SallehRezina Khan D/O Abd RahimRiverwood Pte LtdRohayu Bte RafieS A Mohamed Yacob Bin M S Abdul KaderSajed ChowdurySaleemah Bte IsmailSiti Hawa Bte AhamadSiti Mariam Binte Madon

Som Binte Mohamed SaidSyamsilah Bte KasanTanjong Katong Secondary SchoolTharuddin B Mohd SalehUnison Systems Pte LtdZawyah Ahmad

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PPIS Post Hari Raya CelebrationSaturday, 29th July 2017

Some 20 women leaders of various communities learnt more about Islam and the Malay culture at our Post Hari Raya Celebration, which was held at the Harmony Centre @ An-Nahdhah Mosque. Together with then – Speaker of Parliament, Mdm Halimah Yacob, also Patron to PPIS, representatives from the Singapore Council of Women’s Organisations (SCWO), Interfaith Youth Circle, Singapore Taoist Mission as well as numerous other organisations, engaged in a meaningful dialogue on social cohesion.

Vista Sakinah Stepfamily Day 2017Saturday, 16th September 2017

Guest-of-Honour Dr Yaacob Ibrahim; Minister for Communications and Information, Minister-in-charge of Muslim Affairs and Minister-in-charge of Cyber Security joined more than 30 stepfamilies at the half-day carnival in Palawan Beach, Sentosa to celebrate Stepfamily Day, organised by Vista Sakinah.

The Young Women in Leadership Dialogue (YWILD) 2017Saturday, 28th October 2017

The Young Women in Leadership Dialogue (YWILD), jointly organised by MENDAKI Club and PPIS, in collaboration with various organisations such as the National Youth Council, Ilham and Lembaga Biasiswa Kenangan Maulud (LBKM) was held at Funan – the Showsuite. The biennial event returned for the second time as a platform to celebrate the aspirations of young women from the community. Guest-of-Honour Ms Grace Fu; Minister for Ministry of Culture, Community and Youth and Leader of the House, joined three other panellists in their discussion on the theme ‘Resilience – Ordinary People Doing Extraordinary Things’.

HIGHLIGHTS

Conversation with Mufti Saturday,15th July 2017

More than 100 participants attended the two-hour long dialogue session held at the Lifelong Learning Institute. Officiated by the Respected Mufti of Singapore, Dr Ustadz Mohamed Fatris Bakaram, the event focused on the topic of fostering, primarily on the status and rights of adopted and foster children in Islam as well as the role of society.

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International Women’s Day 2018Saturday, 3rd March 2018

The Research and Engagement Department (R.E.D) organised an International Women’s Day celebration, in line with the global IWD campaign theme of #PressforProgress. A platform for women leaders in Singapore to gather and deliberate on what progress means to them, they also explored progress indicators that signifies an enhanced holistic quality of life for women, now and beyond. Other highlights of this event included a keynote speech by Dr Anamah Tan and a drum therapy session to infuse a spirit of unity and solidarity among the participants.

Oasis Award CeremonySaturday, 14th January 2018

OASIS held their first award ceremony at The Grassroots’ Club to recognise the efforts of foster children and parents. Award certificates and gifts were presented to the children who did well or improved in school while parents were lauded in other categories to acknowledge their hard work in raising the children and ensuring the best for them. Attendees also enjoyed a special performance by the NUS Silat Group.

65th Anniversary Dinner Friday, 24th November 2017

PPIS celebrated 65 years of growth with an Anniversary Dinner at the Suntec City Convention Centre. Guest-of-Honour Deputy Prime Minister Mr Teo Chee Hean; Co-ordinating Minister for National Security and Minister-in-charge of the Civil Service of Singapore, along with Mrs Teo and Dr Yaacob Ibrahim; Minister for Communications and Information, Minister-in-charge of Muslim Affairs and Minister-in-charge of Cyber Security, attended the event with more than 350 distinguished guests including donors, members, alumni and staff. GOH DPM Teo launched and presented the first ever PPIS Lighting Lives award to Ms Fatimah Azimullah; Advisor of PPIS and Ms Sapiah Molla; Immediate Past President of PPIS. It was a night to remember with performances by veteran rock star Mr Ramli Sarip, acclaimed violinist Ms Azura Goh as well as local favourites Ms Sylvia Ratonel and Munir Band.

IbuBapa.SG ForumSaturday, 24th February 2018

More than 70 individuals and families attended the half-day forum held at the NTUC Business Centre. Organised by Family Therapy Institute, the forum with the theme of ‘Addiction: Beyond Individuals’ was officiated by Guest-of-Honour Mr Amrin Amin; Parliamentary Secretary for Ministry of Home Affairs and Ministry of Health. There was also a panel discussion with Ustaz Dr Mohammad Hannan Hassan; Deputy Director of Capacity Building and Interfaith Engagement and Vice Dean of Muis Academy, Mr Dzar Ismail; Radio DJ, Ria 89.7FM and PPIS professionals.

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2017

MILESTONES

Founding of PPIS, Singapore’s only Muslim Women

Association to date.

Puan Noor Aishah officially opened the PPIS Clubhouse at No. 15

Haigsville Drive.

Introduced PPIS Family Therapy Institute, a unique service from a Muslim voluntary

organisation offering individual, couple and family therapy including clinical supervision and

practice research on work with families.

• PPIS launched the Research and Engagement Department (R.E.D) to represent the voice of

Muslim women and advance aspirations. • The Human Resource department attained

the People Developer accreditation by SPRING Singapore.

• Six PPIS childcare centres were awarded the SPARK certification by the Early Childhood

Development Agency. • Appointed by the Ministry of Social and Family

Development, PPIS opened the third national fostering agency in Singapore - PPIS Oasis.

• PPIS opened its 7th childcare centre.

7oaks, an education management

consultancy, was incorporated by PPIS to manage our Early Childhood Education

centres.

PPIS built its first kindergarten for Muslim children.

The start of the Single Parent Family Service, renamed As-Salaam

Family Support Centre in 2000.

1952 1967

2018

1983 1988

Jointly ran the PPIS-MENDAKI

Family Service Centre (FSC); the first FSC by a Malay-Muslim

organisation (MMO).

1992

2016 2015

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• As-Salaam embarked on PPIS’ first twin research project on ‘Remarriages

in the Malay Community: An Exploration of Perceptions,

Expectations and Adjustment to Stepfamilies Living’ and ‘I’m Getting

Married… Again: Exploring Children’s Understanding and Experience of

Parental Remarriage’.

• National Council of Social Services appointed PPIS as a Centre of

Excellence for Working with Malay-Muslim Families which resulted in PPIS providing training and

consultancy services.

PPIS opened its second FSC in Chai Chee, PPIS Family

Service Centre (East).

PPIS organised the Stepfamilies

Conference for social service practitioners, a first of its kind in

Singapore.

PPIS took over sole management of the FSC, which was also

renamed as PPIS FSC West after the

opening of PPIS FSC East in 2010.

Cultivated from Titian Kasih; the FSC’s marriage preparatory programme for young couples, INSPIRASI PPIS was formed to

address the issues of minors who were getting into

imprudent marriages.

• Launch of PPIS Vista Sakinah, a centre

for remarriages and stepfamilies.

• The inaugural Symposium Wanita,

PPIS’ first public forum for Muslim women,

was held.

2001

The Administration of Muslim Law Act was passed. PPIS

played an important advocacy role in the

formulation of this Act.

1996 2004 2007

The FSC piloted Titian Kasih Marriage preparation

programme for young couples.

20092011 20102014

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C O R P O R A T ES E R V I C E S

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FUNDRAISING EFFORTS PPIS successfully raised a total of $622,371.21 for Financial Year 2017-2018 through fundraising projects, Projek Ihsan Ramadhan, Friday Mosque Collection, as well as donations from individuals and corporates.

Projek Ihsan Ramadhan 2017

Projek Ihsan Ramadhan (PIR) was carried out on Saturday, 20th May 2017. We distributed PIR habuan bags to our growing number of beneficiaries during the lunch event that was graced by Associate Prof Dr Fatimah Lateef, Member of Parliament for Geylang GRC. PPIS also engaged volunteers from Nanyang Polytechnic and the ladies of Muslimah-in-Mind to assist us with distribution and hosting of the lunch.

670 successful applicants and 30 beneficiaries from Ain Society benefited from PIR. A total of $257.774.00 consisting of Zakat and general donations was raised through this yearly campaign.

Friday Mosque Collection 2017

On Friday, 3rd November 2017, volunteers from the public, staff, and mosques made PPIS Friday Mosque Collection

event a success. Taxi drivers of the PADI group, once again helped transport our donation tin bearers to and from the various mosques island wide.

A total of $65,701.70 was raised during Friday Mosque Collection 2017.

Fundraising Overview

Projek Ihsan Ramadhan 2017

51%Friday Mosque

Collection

Individual / Corporate

13%

36%

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FY 2017/2018 was a challenging year with HR providing special support to the frontline staff working for the organisation.

With good training and proper guidance, the HR team was able to offer advice and provide employment guidelines to all 16 centres in PPIS. Aside from sharing knowledge, HR also empowered our frontline managers to deal with daily employment issues without having to seek consultation every time they were confronted with a problem.

FY 2017/2018 saw the launch of HR Intranet, offering information on PPIS employment, benefits and policies.

Employees can now log in to check or query any issues relating to HR matters at their convenience. This platform is excellent for staff engagement.

Enhancing HR Practices

HR has started working with Ernst & Young to enhance and improve our Recruitment & Selection and Performance Management processes. This project initiated by NCSS will address, amend and tighten our present HR system.

HUMAN RESOURCE

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Facilities Management

Since its inception in the last FY, Facilities Management (FM) had overseen. The following works:

With streamlining maintenance contractors for M&E and Fire equipment in the previous FY, all our centres have been experiencing a better and safer environment. Next FY, cyclical maintenance of centres will again be the bulk of the department’s future projects as well as the setting up and relocation of one of our core centres.

ICT

ICT had been heavily involved in centres that FM had carried out projects on in the FY. It upgraded these centres’ ICT capabilities, upgrading data cabling as well as digitally upgrading communications and CCTV systems. ICT moved into leasing equipment such as desktop terminals and laptops in some centres, a step up from standardising its systems. This allows for better long term management of assets and lightening the organisation’s fixed assets load as the organisation grows.

ICT also continued with its digitalisation journey that was incepted in 2014. By the end of the FY, ICT had trained staff on Microsoft Office 365 and TenderBoard, the latter being the latest digital platform for the organisation in aid of simplifying procurement and enhancing transparency as an IPC. The PPIS Intranet was also introduced in this FY, with Human Resource as the first department to provide information to staff online apart from an organisational calendar.

This year, ICT has secured a sponsorship of USD $5,000.00 by Microsoft for our organisation’s licensing of Office 365 and cloud server use for another year. With all the developments taking place, ICT is ensuring PPIS is ready for a digital future.

ICT & FACILITIES MANAGEMENT

Cyclical Maintenance of PPIS centres:Bedok Reservoir Child Development Centre,Bukit Batok Child Development Centre &Student Care Centre Bedok.

Setting up of new PPIS centres:Oasis Agency for Fostering,Training centre @WIS Changi &Jurong Child Development Centre 2.

Addition of extensions at PPIS Centres:Sembawang Vista Child Development Centre &Pasir Ris Child Development Centre 1.

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C A P A B I L I T Y A N DC A P A C I T Y B U I L D I N G

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NO: DATE EVENT TITLE

RESEARCH

1 17 – 26 October 2017 68th UN CEDAW Session at Geneva2 13 January 2018 Fiesta Detik – Booth3 25 January & 2 February 2018 NUS Islamic Awareness Series – Booth4 20 Mar 2018 Closed-Door CEDAW Sharing Session5 31 Mar 2018 DewiFiesta – Booth

ENGAGEMENT

1 29 July 2017 PPIS Interfaith Hari Raya

2 19 August 2017 PPIS x The Codette Project – Progressing with Tech

3 24 August 2017 Closed-Door Dialogue with Mdm Halimah Yacob

4 14 October 2017 Symposium Wanita 2017

5 28 October 2017 PPIS x Mendaki Club – Young Women in Leadership Dialogue (YWILD)

6 03 Mar 2018 PPIS International Women’s Day Celebration

PPIS RESEARCH AND ENGAGEMENT DEPARTMENT (R.E.D)Officially launched on 4 March 2017 by PPIS’ Patron and now the President of Singapore, Mdm Halimah Yacob, R.E.D is aimed at representing the voice, advancing aspirations, strengthening well-being and elevating the dignity of Muslim women in Singapore.

Research

CEDAW

As part of PPIS aim to represent the voice of Muslim women, R.E.D and its Advisory Committee took part in the discourse on Convention on the Elimination of All Forms of Discrimination

Against Women (CEDAW) adopted by the United Nations. PPIS attended the 68th United Nations’ CEDAW Session and partook in a training session by International Women’s Rights Action Watch Asia Pacific (IWRAW-AP) in Geneva, Switzerland, October 2017. This gave the team a refreshing insight into CEDAW and helped to refine the team’s comprehension of the CEDAW framework, discourse and processes.

Outreach

As part of R.E.D’s endeavour to understand Muslim women’s aspirations in Singapore, R.E.D gave out surveys at 4 pop-up booths @ different events targeting various segments of Muslim women.

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Engagement

Dialogues and talks on relevant topics were organised to increase awareness and facilitate discussions between different parties on matters impacting women. The engagements also connected women from various backgrounds to learn and share with one another.

593 participants have been engaged in FY 2017/2018.

Closed-Door Dialogue with Mdm Halimah Yacob, 24 August 2017

R.E.D invited Mdm Halimah Yacob for a Closed-Door Dialogue with 30 other Muslim women from different backgrounds to discuss various topics.

Symposium Wanita 2017, 14 October 2017

For Symposium Wanita 2017, R.E.D invited Dr Marwa Azab, Lecturer at California State University Long Beach with both Psychology and Neuroscience backgrounds, to speak on the impact of multiple roles on women from a neuroscience perspective. Our invited second speaker, Ms Oniatta Effendi, Senior Lecturer at Nanyang Academy of Fine Arts, shared her personal experiences and reflections on leaving a legacy.

The subsequent Panel Discussion saw some of our participants sharing personal stories and questions. Various agencies joined us at the event by setting up booths.

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PPIS International Women’s Day Celebration, 3 March 2018

In line with International Women’s Day 2018 campaign theme #PressforProgress, the Celebration was used as a platform to reflect and discuss what progress means to women, and if perceived societal measures of progress had contributed to the overall well-being of women in Singapore. The 119 participants also deliberated together on what kind of progress indicators would better represent an enhanced holistic quality of life for women in Singapore.

Collaborations

In line with PPIS’ vision to be a Compassionate Organisation Connecting Communities and PPIS 65th Anniversary Theme “Celebrate, Collaborate”, R.E.D ran a series of engagements in collaboration with several organisations to synergise, support one another and share resources.

PPIS x Muis Harmony Centre – PPIS Post Hari Raya Celebration, 29 July 2017

R.E.D organised PPIS’ inaugural interfaith Hari Raya Celebration, graced by PPIS’ Patron, Mdm Halimah Yacob and joined by guests from various faith-based and secular organisations. Our non-Muslim guests learnt more about Islamic faith and Hari Raya Aidilfitri traditions in Singapore through a Learning Journey guided by docents from Islamic Religious Council of Singapore (MUIS) Harmony Centre as well as activities such as ketupat making.

PPIS x The Codette Project – Progressing with Tech, 19 August 2017

PPIS took the opportunity to collaborate with an all-Muslim women group, The Codette Project, to highlight the importance of technology as a vital and inevitable tool of progress for both personal and professional use where members of parlimemt Mr Saktiandi Supaat was a guest of honour and panelist.

PPIS x Mendaki Club – Young Women in Leadership Dialogue (YWILD) 2017, 28 October 2017

Young Women in Leadership Dialogue 2017 was centred around overcoming challenges and adversities by taking inspiration from ordinary people who achieve extraordinary feats.

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What made FY2017/2018 a successful continuation for PPIS Family Therapy Institute.

A year in review

PPIS Family Therapy Institute has successfully conceptualised and operationalised the Marriage and Family Counselling Programme funded by Temasek Foundation Cares CLG Ltd. A total of 1571 cases were seen since inception by four clinical staff and two administrative staff with the support of two associate therapists.

10Couples attended

CoupleEnrichment

298Syariah court referred cases

79Individual

clinicalsupervision

8Interagency

GroupSupervision

13Agency-based Group supervision sessions

478Total No. Cases

seen sinceFY 2016

180PPIS FTI Cases

1434Sessions conducted

(average of 3sessions per case)

141No. of self-referred

clients (FY2017/2018

(only)

39Referred by other

agencies

4Therapists

2Associate Therapists/

Counsellors

PPIS FAMILY THERAPY INSTITUTE

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Programmes:

Professional Programmes Enrichment to Reach out to Professionals (ERP)

One of the professional programmes conducted in this financial year is the Enrichment to Reach out to Professionals (ERP) Programme. E.R.P. offered professionals to engage in discourse on aspects that may be so common such as culture, values, religion and spirituality and focus on finding bridges with families. At ERP, we hold, challenge and nurture the professionals in their work with families.

As part of reaching out to Professionals, PPIS FTI worked together with Ms Nora Bateson, President of the International Bateson Institute and conducted a Warm Data Lab on 2nd November 2017 on the issue of Addictions. In addition, a Warm Data Lab entitled “Working with stuck systems” was also held with PPIS Family Service Centres on 4th November 2017.

Other trainings conducted

This year, PPIS FTI had conducted trainings in collaborations with PPIS Training and Consultancy.

One such training was conducted with the Ministry of Home Affairs (MHA) on Mental Health entitiled “When is Mental Health a cultural (Malay Muslim) problem and when is it a medical problem – understand mental health from within”. This training involved psychologists and counsellors in the MHA who are working closely with the staff and participants within the various centres which includes the Singapore Prison Services.

Another training series that PPIS FTI is involved with is the Social Service Revisit series of trainings for Majlis Ugama Islam Singapura (MUIS). These training series are catered to Social Development Officers, Caseworkers and Managers in MUIS and

in the various mosques to enhance their skills for attending to the clients and families that they work with as well as the volunteer befrienders in their care.

As an institute, PPIS FTI hopes to conduct more training sessions and utilise taped sessions of PPIS FTI cases as a way of engaging people in conversations about how to work with families. The taped sessions will be used to highlight issues, therapeutic impasse and how we can develop learning with families as we work with them.

Enrichment: Reaching out to Enrich Families

An enrichment programme for couples was developed as a means to provide support to couples in their marital relationship with a special focus on those agreeing to reconcile. ‘Dear I See You’ is a couple’s group therapy. Offering couples a ‘holding space’ to learn from their spouses as well as from other couples.

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Family Symposium

As a follow-up to the Dear I See You programme, PPIS FTI conducted our inaugural Family Symposium on 18th November 2017. Families were invited to participate in conversations surrounding the issue of intimacy. Couples and families participated in small group discussions where issues of intimacy within the family is talked about in the open.

IbuBapa.SG Forum: Addictions – Beyond Individual

This year PPIS FTI had the opportunity to helm the IbuBapa.SG Forum which is a forum catered to parents navigating challenges in parenting children in the current generation. The theme for this year was “Addictions – Beyond Individual” with the aim of expounding the definitions surrounding addiction in hopes that the process can help to expand how families deal with addiction within the family.

Ustaz Mohammed Hannan Hassan was invited as a panellist to share the context of the religion in relation to issues of addiction.

Engagement Efforts

This year, PPIS FTI continues to reach out to professionals and agencies as part of its engagements efforts. We continue to reach out to families through the professionals working directly with the families as well as via professional engagements. These are:

This year we have also expanded our reach via traditional media network such as television and radio. This has also increased our visibility within the community and allows the community to know more about PPIS FTI and its services.

The Codette Project

Ngee Ann Polytechnic

Community Leaders Forum

Sout Ilahi

AWARE

Sharing with CEDAW

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Clinical Supervision

Clinical supervision continues to be an important aspect and component at PPIS FTI as it offers professional social service professionals to better their work with families as well as paying attention to themselves as the supervisee. 100 clinical supervision was conducted for this year, reaching out to social workers MUIS social development officers, counsellors and others.

Affilitiation With Overseas Family Therapy Practice

PPIS FTI participated in both international and regional conferences this year. These conferences offered learning and supervision that allowed our therapists to be informed of developments and focus in the industry as well as networking with pioneers in the field.

Spring School, Ambleside & Engagement with Waterford Institute, Dublin 21 April – 5 May 2017

Principal Family Therapist (PFT) Maimunah, together with Systemic Therapists, Nabilah and Basithah attended the Spring School at Ambleside which gathers systemic psychotherapists from around the world to contribute towards the learning and re-learning of systemic practices. The team was given the opportunity to present the “The Rhythm of Misfits of Families: A Therapist’s Reflexive Dance” for a pop-up presentation during the Spring School.

The team was also invited to present to the students at Waterford Institute where the team brought along the stories from “The Rhythm of Misfits of Families: A Therapist’s Reflexive Dance” to share with the students their experiences of working with families.

Asian Academy of Family Therapy 1-4 November 2017

Senior Systemic Therapist (SST) Nuraida attended the Asian Academy of Family Therapy Conference in Tsukuba, Japan on “Family Therapy: East and West” where SST Nuraida was given the opportunity to chair and moderate one of the breakout sessions during the conference.

News 5: Issue of radicalisation June 2017

Public Outreach via Radio WARNA interview July 2017

Public Outreach via Radio WARNA interview January 2018

Public Outreach via Radio RIA interview February 2018

Berita: IbuBapa.SG Forum news coverage February 2018

Public Outreach via 938LIVE interview March 2018

Media engagement efforts:

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PPIS Training & Consultancy (T&C) continues to build a reputation in offering a niche expertise in working with the Malay-Muslim Community to various Ministries and agencies. Guided by the organisation’s mission, ‘Inspiring Women • Strengthening Families’, T&C continues to support and build the capacity of social service practitioners. This year, T&C also focused on expanding the knowledge domain of the community. As a start, T&C reached out to women and youth through the launch of new public education programmes as well as initiatives in collaboration with organisations such as the National Silver Academy and Yayasan Mendaki’s Empowering Girls Programme (EPG).

Professionalising Practice

PPIS Training & Consultancy at WIS@Changi

PPIS Training & Consultancy’s space at WIS@Changi started operations in August 2017. Featuring a fully equiped cosy space, the in-house 25 seater training facility has not only allowed T&C to conduct small group trainings but is also utilised by other PPIS Centres for their programmes.

Training Catalogue

The T&C Training Catalogue was launched this FY to officially document and list the various professional training programmes offered by the department. T&C has also made available video recordings of public talks on social media platforms for public viewing and reference.

Inspiring Women • Strengthening Families - Expanding the knowledge domain of the community

Just the Girls - Everyday Girls, Extraordinary Possibilities

This inaugural programme for girls between the age 14-19 was launched to inspire a generation of young women, enabling them to gain new experiences and self-confidence to make a positive difference in their lives and the lives around them. Set in a carnivalesque atmosphere, the event featured two segments, The Experience Booths run by various contemporary vendors and a Girl Talk segment with familiar personalities such as Adlina Anis, Norliza Kassim, Farisha Ishak and 987FM DJ Natasha Faisal, sharing their personal stories on image and their perspective on beauty from within. 95% of the 302 participants found the topics useful while 92% could identify with what the speakers had gone through.

TRAINING & CONSULTANCY

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Conversation with the Mufti - Hak dan Status Anak Angkat & Anak Titipan serta Peranan Masyarakat

With the launch of PPIS Oasis this year, Conversation with the Mufti focused on the topic of Fostering in Islam. Mufti Ustaz Dr Mohd Fatris Bakaram enlightened attendees on the rights and status of adopted & fostered children in Islam as well as the role the society plays in caring for them.

Meniti Hari Menuju Senja – Graceful Aging Workshop series

In partnership with the National Silver Academy and Council for the Third Age, T&C has launched the Meniti Hari Menuju Senja series. Aimed at participants above 50 years of age, these workshops offer practical tips by experts and discussions on trending issues for participants to understand and prepare for graceful ageing. The first series of 7 workshops was attended by 243 participants.

Building Capacity of the Community Workers

Free Friday Wisdom - Malay & Muslim: Perceiving Balance in Religion: Our Shared Responsibility by Ustaz Irwan Hadi

Free Friday Wisdom is a newly launched talk series by T&C to bring professionals working with families, together in a space that allows organic conversations and discussions surrounding the Malay Muslim Community. The inaugural talk by Ustaz Irwan Hadi Mohd Shuhaimi from the Office of Mufti titled Malay & Muslim: Perceiving Balance in Religion: Our Shared Responsibility, enabled professionals to explore and find a balanced view between cultural practices and religious obligations in the context of a Multi-Cultural Society.

Special Guest Training Series - Helping the Heart of the Brain by Dr Marwa Azab (USA)

During her visit to Singapore, T&C also worked with Dr Marwa Azab for a special 1-day training for social service practitioners,

titled “Helping The Heart of the Brain”. Drawing upon Dr Marwa’s specialised expertise the training helped participants to understand the intersection between human behaviour, biology and psychology.

Customized Training for Yayasan Mendaki Pilot Programme

T&C provided a suite of services including training staff and volunteers of Yayasan Mendaki, provided support and development of a volunteer’s handbook in preparation for a pilot programme that will be rolled out. On-going booster workshops are conducted regularly to further support participants in their role as Befrienders, equipping them with the necessary skillset to perform their duties effectively.

Social Service Revisit! Customised Training for MUIS

A customised version of the Social Work Revisit series titled, Social Service Revisit! was conducted for social service officers from the MUIS Social Development Unit. The 6 workshop series aimed at equipping the officers with skills and knowledge as they navigate further into their career in the social service industry.

Customised Training for Ministry of Home Affairs

With the recognition as the specialist in working with Malay Muslim Families, T&C was invited to conduct the “Understanding Mental Health from within” training. Officers were given useful tips, overview of the cultural practices, as well as various perspectives of the Malay Muslim community’s worldview.

Malay Client Workshop Series

T&C also continued to conduct the Malay Client Workshop Series for social service professionals. The following titles were conducted; (Aug 2017) Malay Worldview 101 and (Sept 2017) The Unplanned Planning: Introducing Multiple Descriptions to Family Planning in The Current Context

T&C also continues to render support and shared its expertise with other departments in PPIS by planning, organizing and managing the following events, trainings and conferences:

• 6 May 2017: PPIS Refresh Day• 22 Apr 2017: PPIS Board Retreat • 20 May 2017: PPIS Ihsan Ramadhan Lunch• 19 Jul 2017: PPIS HOD Retreat• 8 Aug 2017: National Day Observance ceremony• 7-8 Dec 2017: HR Training Performance Appraisal for Staff Development• 17 Mar 2018: PPIS Refresh Day High Tea

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DATE TRAINING TITLE CLIENT SPEAKER

APRIL

1-Apr Just the Girls! Public -

21-Apr SSI Onboarding Training SSI Mohd Ali Mahmood

22-Apr PPIS Board Retreat PPIS Nailul HafizMAY

6-May PPIS Refresh Day PPIS -

20-May PPIS Ihsan Ramadhan Lunch PPIS -

JULY

7-Jul Planet Dream (SCC Jurong) SCCJ Syazana Sani

15-Jul Conversation with Mufti - Hak dan Status Anak Angkat & Anak Titipan serta Peranan Masyarakat

Public Mufti Fatris Bakaram

19-Jul PPIS HOD Retreat PPIS Nailul HafizAUGUST

3-Aug Malay Worldview 101 Professional Mohd Ali Mahmood

4-Aug MHA Training - Understanding Mental Health from Within

MHA Nuraida Khalid, Nabilah Bagarib

8-Aug PPIS National Day Observance PPIS -

18-Aug SSI Onboarding Training SSI Mohd Ali Mahmood

24-Aug MENDAKI Befrienders Training (For Staff) YAYASAN MENDAKI Mohd Ali Mahmood

26-Aug MENDAKI Befrienders Training (Ambassadors Run 1) YAYASAN MENDAKI Mohd Ali Mahmood

SEPTEMBER

8-Sep Fri-Date: Baju Melayu Ati Public Mini Monsters

8-Sep AIC TALK 1 PPIS AIC

15-Sep NSA 1 - Menimang gelombang: Menjaga hubungan bersama anak dewasa dan menantu

Public Maimunah Mosli

22-Sep Free Friday Wisdom - Malay & Muslim Public Ustaz Irwan Hadi

26-Sep Social Service Revisit - Workshop 1 (MUIS) MUIS Maimunah Mosli

27-Sep Malay Client Workshop 4 - The Unplanned Planning: Introducing Multiple Descriptions To Family Planning In The Current Context

Professional Fajariah Saban

29-Sep NSA 2 - Cucuku sayang: Peranan dan cabaran sebagai datuk dan nenek

Public Maimunah Mosli

TRAINING & CONSULTANCY

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DATE TRAINING TITLE CLIENT SPEAKER

OCTOBER

6-Oct NSA 3 - Tragedi Malim Kundang: Mengekang penganiayaan warga senja

Public Maimunah Mosli

13-Oct Special Guest Training - Helping The Heart of the Brain Professional Dr Marwa Azab

26-Oct Social Service Revisit - Workshop 2 (MUIS) MUIS Maimunah Mosli

27-Oct NSA 4 - Nikmat Kesihatan (Bahagian 1 - Beringat sebelum terlewat)

Public Dr Radiah Salim

NOVEMBER

3-Nov NSA 5 - Nikmat Kesihatan (Bahagian 2 - Berpantang sebelum terlentang)

Public Dr Radiah Salim

11-Nov Yayasan MENDAKI Befrienders Training (Ambassadors Run 1)

YAYASAN MENDAKI Mohd Ali Mahmood

17-Nov NSA 6 - Tinggalkan yang terbaik Public Abdul Rahmah

30-Nov Social Service Revisit - Workshop 3 (MUIS) MUIS Nuraida Khalid

DECEMBER

1-Dec Fri-Date: Mummy's Hero Public Story Scribblers

1-Dec NSA 7 - Cinta & Komunikasi Public Maimunah Mosli

7-8 Dec PPIS HR Training PPIS Cidi Wee

13-Dec Yayasan MENDAKI Befrienders Training (Ambassadors Run 2)

YAYASAN MENDAKI Mohd Ali Mahmood

JANUARY

18-Jan Yayasan MENDAKI Befrienders Training - Journeying through the Early Childhood Education

YAYASAN MENDAKI Nurhidayah Jamari

19-Jan Working with Stepfamilies MSF Fazlinda Faroo

FEBRUARY

21-Feb Social Work Revisit - Workshop 5 Professional Yogeswari Munisamy

7-Feb Yayasan MENDAKI Befrienders Training (Ambassadors Run 3)

YAYASAN MENDAKI Mohd Ali Mahmood

22-Feb Social Service Revisit - Workshop 4 (MUIS) MUIS Fajariah Saban

MARCH

7-Mar Social Work Revisit - Workshop 6 Professional Fajariah Saban

6 & 13 Mar Yayasan MENDAKI Befrienders Training (Ambassadors Run 4)

YAYASAN MENDAKI Mohd Ali Mahmood

29-Mar Social Service Revisit - Workshop 6 (MUIS) MUIS Fajariah Saban

23-Mar NSA Workshop 1 - Maintaining Good Health (Eng) Public Dzulhisham Kamaron

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C O M M U N I T YS E R V I C E S

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INSPIRASI PPISINSPIRASI PPIS provides marriage preparation and enrichment to minor couples, where either one or both parties are aged below 21 years old, and young couples where grooms are aged 21 to 24 years old.

PREMARITAL CONSULTATION (PMC)

PMC attendance 54 couples

Couples reported greater knowledge of the unique risk and/or protective factors in their relationship 90.7%

MARRIAGE EDUCATION WORKSHOP

Couples registered 52 couples

Couples completion rate 80.8%

Couples reported having greater knowledge in one of the seven key areas 100%

The Hub saw an increase of 64% in the number of couples who attended PMC compared to FY 2016/2017. This was attributed to the outreach effort initiated by the Ministry of Social and Family Development (MSF) which aimed to enhance awareness among soon-to-wed couples about the benefits of a marriage preparation programme.

Over the past year, the number of young couples attended the Hub where the groom is aged between 21 to 24 years old increased, from 5 couples to 19 couples. The Hub also extended its services to newly-wed couples who did not have the opportunity to attend the programme before their solemnisation.

582 couples and family members impacted through Inspirasi services.

Overall Impact

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CLUB INSPIRASI (CI)

Total number of CI activities co-organised with INSPIRASI@AMP 8

Total participation for CI 83 couples, 147 children, and 5 par-ents

Couples reported having greater knowledge in one of the seven key areas as follows:i. managing roles and responsibilities; ii. financial management; iii. marital communication; iv. conflict resolution;v. strengthening relationship with in-lawsvi. family planning & parenting vii. support network and resources in the community to strengthen marriage and family life

100%

Attendance rates up – Higher number of couples attending PMC contributed to higher registration for the hub’s Marriage Education Workshop. The Hub continued to provide small group sessions which allowed for better interaction and greater flexibility in accommodating couples’ schedules. This led to a high completion rate for the Programme.

Increase outreach to benefit more couples – To reach out to non-Malay speaking couples, the Hub had translated the programme materials and conducted some of the runs in English.

Enhance marriage preparation programme curriculum Together with key partners, MSF and INSPIRASI@AMP, the Hub was involved in the review and enhancement of the curriculum for the marriage preparation programme based on research and best practices. The enhanced marriage preparation programme, which will provide better support for couples in managing multi-faceted challenges will be rolled out in FY 2018/2019.

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Family Day 2017

In conjunction with the Hubs’ 10th anniversary, the Hub reconnected and invited couples married for 10 years to celebrate their marital milestone at this year’s Family Day which was graced by the Minister-in-charge-of Muslim Affairs, Dr Yaacob Ibrahim. The Hub also acknowledged the support of the couples’ parents in journeying with the couples through a poem writing and recitation competition.

Greater interest in parenting skills

The Hub observed increasing interest among couples to equip themselves with parenting skills. For example, during CI’s “Playdate with Your Kids” where couples learned about positive parenting, the event was oversubscribed at 190%.

Supporting couples in the early years of marriage

The percentage of couples married for five years or less who participated in CI activities rose from 35% last year to 41%. Whilst the Hub’s current support caters to couples up to their first ten years of marriage, it is important to focus efforts on reaching out and engaging couples in their first few years of marriage through CI activities as well as other post-marriage support initiatives.

THANK GOD IT’S our FIRST (T.G.I.F.)

T.G.I.F. is an engagement platform for Hubs to continue engaging couples within their first year of marriage.

Transiting into a marriage journey

During the T.G.I.F. engagement, couples were also encouraged to approach the Hub if they require further support through casework and counselling intervention. In FY 2017/2018, common challenges being raised by couples pertained to finances, housing, employment/skills upgrading as well as parenting.

Information And Referral

The Hubs addressed a total of 149 enquiries in FY 2017/2018. Majority of the enquiries were related to premarital consultation, followed by support needed by young couples in addressing their marital and practical concern. Outreach And Capability Building

Raising awareness of young couples’ needs

The Hub developed a framework for INSPIRASI PPIS and INSPIRASI@AMP to identify potential partners for networking and map out outreach initiatives to raise awareness of INSPIRASI programmes and services. In FY 2017/2018, the Hub reached out to the Singapore Civil Defence Force (SCDF) and Big Love to enhance their understanding of the profile and needs of young couples as well as the support provided by INSPIRASI Hubs for this group. The Hub also established referral protocol with these agencies. A total of 16 persons attended the outreach session.

Building Capability

The Hub developed a training and competency framework with reference to the National Social Work Competency Framework. This is to guide the development of INSPIRASI staff to be better equipped in addressing the needs of young couples. To help social service providers engage young parents more effectively, the Hub organised a workshop on ‘Maternal-Infant Mental Health’ taught by a caseworker from Kandang Kerbau Hospital (KKH). A total of 23 participants benefited from the workshop which aimed to increase awareness of maternal-infant mental health issues as well as enabling agency professionals to support the psychological development of young mothers and babies.

MOVING FORWARD

The mandatory marriage preparation programme will affect minor couples (either party below 21 years old) who wish to apply for marriage from 1 October 2018. With this in view, PPIS will continue to work with the MSF and INSPIRASI@AMP to provide support to these couples in building strong and stable marriages, particularly during the early years of family formation.

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AS-SALAAM A DIVORCE SUPPORT SPECIALIST AGENCY

We Are 3!

This FY PPIS As-Salaam has reached her 3rd year as a Divorce Support Specialist Agency (DSSA). As the team finds stability in organizing and implementing the programmes for the divorced/divorcing families, they are also exposed to changes and requirements expected of them in this new role.

FY 2017/2018 has been a challenging yet fruitful year, and we are glad to share the agency’s development here.

Publicity Efforts to Connect Families

At PPIS As-Salaam, we continue to promote the tagline “Ibu Bapa Selamanya” (Parents for Life), be it in our programme delivery, the collaterals that we produced as well as on the publicity platforms that were made available to us.

One such publicity platform was the Friday sermon, where PPIS As-Salaam had once again collaborated with the Islamic Religious Council of Singapore (MUIS) to co-create the content for the sermon on the eve of Hari Raya Aidilfitri. Apart from highlighting the points on positive parenting, the content of

the sermon had also been injected with pointers on healthy co-parenting if divorce is to happen in a family. We had also produced mobile phone screen cleaners as collaterals with the printed messaging of “Ibu Bapa Selamanya” (Parents for Life) to be distributed to the congregations at the mosques around Singapore.

During Children’s Day, we had also spread our love to the young ones in PPIS’ Early Childhood Education Centres and Student Care Centres, with a water bottle that comes with a spray mist. We had also included a ‘love message’ for the parents on the water bottle - for them to continue loving and caring their children, and that help is around if they ever need it.

Staff Capability Building

Three of our staff in PPIS As-Salaam are currently undergoing their Degree in Social Work at the Singapore University of Social Services (previously known as UNISIM). We have also sent one staff to attend the Post-Graduate Certificate in Systemic Thinking and Approaches, conducted by the Counselling and Care Centre.

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5.1%

0.5%

3%58.5% 6.9%

6.1%

21% Information & Referral

M.A.W.A.R : Support Programme for Single Custodial Mothers

SALAAM : Support Programme for Children in Grief

Casework

Children In Between

Parenting PACT

Maintenance Intervention Programme

Programme Participation/ Service Users FY2017/2018Our KPIs

FY 2017/2018 saw a steady increase in the number of service users served at PPIS As-Salaam, from 2628 (FY 2016/2017) to 2666 (FY 2017/2018). The increase is across the board for most of the programmes.

Casework & Counselling

We observed a similar, steady number of cases opened every quarter. Comparing the trend between FY 2016/2017 and FY

2017/2018 on the case concerns cited by new clients at case openings, there was a 50% increase observed under Child Management, followed by an 8% increase on the issue of Co-parenting.

We achieved the KPI target in FY 2017/2018, of having at least 100 active cases per quarter.

The senior staff had also attended trainings by local and overseas trainers organised by MSF for DSSA staff, related to working with high-conflict divorced couples. We hope these courses attended by the staff will not only further enhance our

skills in working with our clients, but to also inspire us in our work with vulnerable families.

30

25

20

15

10

5

0

co-parenting

26% 27%

3% 3% 6% 3%

20030%

practical issuesfinancial

divorce related

issues emotional/

grief managementothers

child management

Series 1

Counselling Case Concerns (%)

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Parenting PACT

The Parenting PACT programme had an increase in participation with the introduction of Parenting PACT 2 (PP2) in FY 2017/2018, which caters to parents with children up to 21 years old. Almost all sessions were fully attended.

The Parenting PACT programme reached out to more than 1500 participants in FY 2017/2018. The programme’s objectives are to highlight the impact of divorce on children, the importance of co-parenting, the need for self-care for parents, as well as the resources available in the community. More than 95% of the participants indicated that they have garnered knowledge from the talk, and 30% of the parents had indicated interest to sign up for further services provided by our agency.

Children in Between (CiB)

The CiB programme has been well received. Parents shared that by attending the programme, they were well informed on issues that could make their children feel caught in between their parents’ conflicts, and they felt that some of the communication skills shared in the programme are transferable in daily life, at least with their children. 12 runs of parents’ and children’s sessions respectively were conducted, meeting the KPI that had been set for the agency.

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SUPPORT PROGRAMMES

SALAAM Support Programme for Children and Adolescents

The SALAAM Programme continued its meaningful collaboration with Muhammadiyah Welfare Home (MWH), by conducting one group work programme for the residents. Through alummi activities, like Drift Kart, members are able to meet children from other families and expand their social network, apart from enjoying themselves in the programmes prepared by the SALAAM team.

MAWAR Support Programme for Single Mothers

Amidst the recreation and support group programmes that were conducted in FY 2017/2018, one event provided a sense of accomplishment for some MAWAR members. PPIS As-Salaam. Six MAWAR members to volunteer at the CommChest Charity Run. They appreciated the opportunity to give back to the community and looked forward to more volunteering.

Both SALAAM & MAWAR had exceeded their KPI target in client satisfaction with more than 90% of positive feedback given on the programmes conducted. These two support programmes strived to deliver meaningful and impactful programmes to support members in their journey to continue life after divorce.

THE JOURNEY CONTINUES

The As-Salaam team is aware that more challenges await them in the years to come – with introduction of new programmes for all DSSAs as well as standards to achieve. With the support and teamwork that always exist within the team and the support from management, we hope to remain positive and give our best in serving our clients, Insya Allah!

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Celebrating the Stepfamily identity is the focus for PPIS Vista Sakinah in FY 2017/2018 as it gave emphasis on raising the awareness of stepfamily issues and availability of support resources for stepfamilies on social media. The Centre further initiated the celebration of the nation’s first Stepfamily Day this year.

The developments of the strategic goals for the year FY 2017/2018 can be found below.

Remarriage Preparation Service

1. Reach

493 calls and referrals to VS’ Program Memupuk Kasih were received in FY 2017/2018.

This was an increase by more than 90 queries and referrals from FY 2016/2017. Several concurrent efforts had contributed to the increase in referrals to the service including a more concerted and aggressive publicity drive on Facebook since the start of the financial year. VS also made available online payment platforms for interested participants to register and make payment to attend the course hence increasing commitment to complete the course upon registration. A collaboration with the Ministry of Social and Family Development (MSF) – through an outreach effort which aimed to enhance awareness among the soon-to-wed couples of the benefits of the marriage preparation programme and encourage them to attend relevant programmes – has also helped to attract the interest of remarrying couples to register for the course.

VISTA SAKINAH

REACH in FY2017/2018 ….• 226 remarrying couples attended pre-marital consultation • 220 remarrying couples completed VS’ Remarriage Preparation Programme, PMK • 97% of couples achieved at least one change in either having increased awareness of stepfamily issues and/or increased awareness of community resources • 22 runs of PMK workshop conducted in FY 2017/2018

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2. PMK Workshop for Transnational Couples

VS embarked on a tailored PMK workshop to cater to the needs of remarrying transnational couples this year. Topics highlighted include the uniqueness of being in an international marriage and an appreciation on their adjustment to stepfamily and cultural differences. Asatizah were engaged as resource persons in developing the spirituality component of this curriculum. Topics such as maintenance (nafkah), inheritance (faraidh), legal guardian (wali) were discussed, in the context of an international marriage and for stepfamilies. The Asatizah were also mindful that some couples were new convert Muslims. An additional 11 runs of PMK workshops were conducted for transnational couples in FY 2017/2018 benefitting 47 couples.

Reaching out to enrich and strengthen stepfamilies through FITRAH

VS continued to enhance its delivery of Fitrah Enrichment by strengthening the various components of its programmes.

1. Support Group

Support group sessions were increased from 3 to 4 runs this year. Couples who attended the support group appreciated the therapeutic discussions as they were held in a safe and conducive environment. These couples have even set up their own informal network to support each other out of sessions.

2. Stepfamily Day & VS Facebook Launch

The highlight of the year was the inaugural Stepfamily Day held on 16 September 2017 at Sentosa. A total of 21 stepfamilies came in celebration together and took the opportunity to make new friends, bond with one another through food, games and activities.

VS’ Facebook page was also launched during this event with the presence of Guest-of-Honour, Minister Yaacob Ibrahim. This social media platform was created for VS to reach out to more stepfamilies.

3. Family recreation events

VS took a theme of giving back during the Iftar held in June 2017 as beneficiaries from 4PM were welcomed to join our stepfamilies breakfast together. A staycation held in December 2017 saw Asatizah and social workers working together on collaborative workshops for parents as well as children. Without a doubt, family recreation remains a popular programme. The smiles from numerous new stepfamilies were an affirmation of the importance of crafting these meaningful gatherings for the community.

Bunayya Children’s Services

The three-pronged approach in supporting children through their stepfamily journeys were maintained through preparation (KX workshops), adjustments (Project Thrive) and development (Project Aspire) focused services for children in stepfamilies.

REACH ….• 9 programmes organised in FY 2017/2018 • 3 of the programmes were conducted with the children’s support programme • 83 couples attended Enrichment programmes for the year • 92% of couples achieved at least one change in either having enhanced parenting skills, marital communication, improved relationships and/or social support network

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1. Keluarga X’tra (KX)

7 runs of KX workshops were held with a total of 52 children enrolled by their parents and 63% attended the session. Through interactions and learning, children cited that they were “more aware of their feelings and concerns”, and “understand the changes they will be going through”.

2. Project Thrive

Project Thrive carried out 3 workshops in October 2017, November 2017 and February 2018. A total of 61 children and teenagers were registered for all the workshops and 90% attended the workshops.

MUIS and Madrasah Irsyad collaborated with VS to carry out a workshop for their beneficiaries and students in stepfamilies. In February 2018, VS engaged an external speaker to speak on sexuality to teens in stepfamilies. This curriculum was designed to be an extension of what schools would expose them to, focusing on morality and safety within stepfamilies and the social media environment.

3. Project Aspire

Project Aspire saw elderly beneficiaries of 4PM breaking fast together with Bunayya participants in June 2017.

Bunayya team had crafted motivational workshops during the year-end Fitrah staycation event. The theme was focused on finding peace through forgiveness. Techniques such as externalisation of forgiveness into a superhero, and drawing these superheroes out were utilised with the children. Concurrently the teenagers were engaged in discussions around anger and forgiveness. A total of 48 children were involved in the event.

REACH ….• 11 programmes organised in FY 2017/2018 • 113 children attended Enrichment programmes for the year • 96% of children achieved at least one change in their coping skills and social support

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Casework and Consultations

427 Information and Referrals

352 were opened as cases

Most of the cases VS attended to in FY 2017/2018 presented issues related to marital difficulties, stepfamily adjustments as well as dealing with divorce. VS caseworkers maintained dedication in attending to clients during their private consultation sessions.

KEEPING IN TOUCH with PMK Couples from Batch 2014

VS touched base with PMK couples who went through the programme in 2014 and who were now 2 to 3 years into their

remarriage. 3% of couples had cancelled their marriage plans along the way, whilst the majority were found to be still happily married.

TRAINING OF SOCIAL SERVICE PROFESSIONALS

• 30 MSF officers attended a 1-day training course on Working Effectively with Stepfamilies for social service professionals• About 80 social work students from Nanyang Polytechnic attended a lecture on working with stepfamilies and its marital dynamics.

MOVING FORWARD

VS plans to experiment with more ways of gaining online presence in order to educate and make its services more accessible. Research efforts on ensuring a robust remarriage programme will also be undertaken with the support of its stakeholders. VS will also enhance its programme effectiveness through evidence-based curriculum, building trainer capabilities and evaluation of its programmes. Cross-learning with various international programmes available for stepfamilies will also further inform the centre on its practice and in line with its goal of being a leading agency for stepfamilies.

IMPACT94% of couples from 2014 PMK Batch are happily married.

22%4%

1%1%1%10%

3%

7%

8%

9% 34%

Remarriage Planning

Marriage Counselling

Stepfamily Ajustments

Conflicts with Ex-Spouse

Divorce Legal Process

Emotional Grief

Child Management

Practical Issues

Religious Issues

In-Laws

Others

“Our counsellor was very helpful and raised up a lot of concerns pertaining to our marriage issues.”

“She’s a good listener & also really pay attention on what I am saying. She really understand what I went through in my life.”

Case Concerns As of March 2018

Anonymous

Anonymous

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The Ministry of Social and Family Development (MSF), appointed PPIS Oasis as the third national fostering agency, set up to promote family-based care of foster children in need.

Since its inception on 1 August 2017, PPIS Oasis has been managing a total of 60 foster children and supporting 37 foster parents in their fostering endeavours. The centre aims to recruit 12 more foster parents in the next one year, to support the needs of children who are placed in out-of-home-care.

Conversations with Mufti

Prior to the centre’s inception, an exclusive dialogue session with the Mufti of Singapore, Dr Mohamed Fatris Bakaram was organised on 15 July 2017. The two-hour session which had more than 100 attendees, clarified the rights and status of adopted and fostered children in Islam. We video recorded and uploaded the event over Youtube to be used as resource in our outreach efforts.

As a follow-up to the session with the Mufti, PPIS Oasis published a booklet titled ‘Religious Advisory on Fostering.’ It contains frequently asked questions about the Islamic rulings surrounding fostering, and was produced in consultation with MUIS’ Office of Mufti. These booklets are shared with existing Muslim foster parents, and other Muslim families who are interested in the fostering scheme.

Tea Session with Foster Parents

On 19 August 2017, PPIS Oasis collaborated with the MSF to organise a tea session for foster parents, whose management of cases were transferred to the new centre. The tea session introduced PPIS and its services to these foster parents, and also provided a platform for PPIS Oasis to gather responses from foster parents on the support they hoped to receive for themselves and their foster children. While foster parents were engaged during the tea session, foster children had the opportunity to create their ‘Tree of Life.’ The children identified significant people in their life, and included these people in their trees.

OASIS CENTRE FOR FOSTERING

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PPIS Oasis Awards Ceremony

An awards ceremony was held in January 2018 to recognise the achievements of foster children; both in academics and other aspects such as sports and good conduct in school. Awards were also presented to selected outstanding foster parents who have shown exceptional dedication and hard work in caring for their foster children. The event hosted over 15 foster families and 28 foster children. The award ceremony closed with a performance from the National University of Singapore’s (NUS) Silat Team.

Volunteer Tea Session

PPIS Oasis organised a ‘Volunteer Welcome Tea’ in February 2018 specially for volunteers to connect with the staff of PPIS Oasis as well as other volunteers. This platform enabled them to share their strengths, interests, hopes and the differences they would like to see in the lives of foster children. During the tea session, PPIS Oasis also shared upcoming events which the volunteers could sign up for. To date, the Centre has more than 20 volunteers.

Recruitment Efforts

More than 15 sharing booths were set-up between the months of July 2017 to March 2018, to increase visibility of PPIS Oasis as a Centre for Fostering, and to increase awareness on fostering aside from recruiting foster parents.

President’s Challenge 2017 July 2017

Foster Care Week Roadshow @ Paya Lebar Square Sep/Oct 2017

Symposium Wanita @LLI Oct 2017

Sharing Booth @ Al-Muttaqin Mosque Oct 2017

Sharing Booth @ Mujahidin Mosque Oct 2017

Sharing Session on Fostering Scheme @ WIS@Changi Oct 2017

Sharing Booth @ An-Nahdhah Mosque Nov 2017

Sharing Booth @ Muhajirin Mosque Nov 2017

December Roadshow @ Viva Business Park Dec 2017

Sharing Booth @ Darussalam Mosque Jan 2018

Sharing Booth @ Al-Mukminin Mosque Jan 2018

Public Outreach via Radio WARNA interview Jan 2018

Sharing Booth @ NUS Jan 2018

Sharing Booth @ Twilight Flea and Feast Feb 2018

Sharing Booth @ International Women’s Day (PPIS) Feb 2018

Sharing Booth @ Health Carnival 2018 (Kg Ubi CC) March 2018

March Roadshow @ Downtown East March 2018

Sharing Booth @ NUS Charity Bazaar Booth March 2018

Future Plans

PPIS Oasis plans to increase the awareness on fostering and recruit more foster parents to meet the increasing need. This includes holding more sharing booths at heartlands and mosques, and having more sharing sessions where existing foster parents can share their experiences on fostering to other potential foster parents.

The Centre will also roll out newly crafted programmes that will provide therapeutic support for both foster parents and foster children, and effective training and casework management for foster parents to enhance their capacity and skills.

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FY2017 IN REVIEW

PPIS Family Service Centre (East) or FSCE, continued to harness its strengths in community work as it entered FY2017/2018. PPIS FSCE rebranded its community work programme to Community@FSCE (previously known as Community@461). This rebranding allowed for a process of renewal to the programme’s focus, consequently leading to enhancements to the programme’s structure.

PPIS FSCE also took the opportunity to tap on community initiatives developed under its Community@FSCE programme to extend its reach and network to other community agencies – this was done with the hope of increasing the centre’s beneficiaries for its casework and counselling service.

The centre’s support group programme also went through a process of review in FY2017/2018 – renamed Sulaman Suri, the programme redirected its target beneficiaries towards elderly women to impart the message of Healthy Aging.

CASEWORK & COUNSELLING

While continuing to provide casework & counselling services to the community, FSCE set out to increase case referrals from the community. The centre connected with community agencies such as Al-Ansar Mosque, as well as Action for Aids. This contributed towards a sizeable number of referrals coming in from these agencies.

PPIS FAMILY SERVICE CENTRE (EAST)

Average Quarterly Active Case Count:

166 CasesTotal New Cases:

98 Cases

Total Closed Cases:

54 Cases

Total Number of Enquiries Handled:

374Enquiries

Total Caseload:

253 CasesTotal Session Counts:

1353Sessions

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REVITALIZING COMMUNITY – COMMUNITY@FSCE

The Community Work & Outreach team mooted the idea of having a Community Garden as its major community work project for FY2017/2018. Using the Community Garden project as the centrepiece of its community work initiatives, the activities executed under the different components of the Community@FSCE programme revolved around the use of the garden as a space, a tool or metaphor.

As part of its Community@FSCE activity, PPIS FSCE embarked on a needs assessment exercise to gather the views and feedback from the Ping An Green community on the development of a Community Garden. The exercise indicated that 80.2% of 250 respondents were open to having a Community Garden within the Ping An Green neighborhood. This positive response had allowed PPIS FSCE to proceed with its plans to materialise the Community Garden.

Apart from the community work activities, the programme also focused on digital outreach done via social media platforms. By the end of FY 2017/2018, PPIS FSCE increased its Facebook likes from 30 likes (Apr 2017) to 900 likes (March 2018), and Instagram followers increased from 7 followers (Apr 2017) to 110 followers (March 2018). The CWO team started of a #peopleofChaiChee series, as part of its social media engagement – the series featured posts on

interviews done with individuals working or contributing to the Chai Chee community.

The programme also engaged 5 corporate entities through its Conversations with FSCE component, apart from the 8 community agencies it outreached to. This engagement with corporate entities yielded 3 offers for sponsorship of the programme’s items.

Play with FSCE2 activities;

Total Attendees: 89 children

Conversations with FSCE

Total Outreach: 13 Agencies

Community with FSCE

Total Outreach: 250 households

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REINVIGORATING FAMILY CONNECTIONS

A Special Project activity entitled ‘Gift of a Lifetime’ was conducted on 23 December 2017. This family activity provided an avenue for families in the community to bond together, with the hope of enhancing family connectedness between family members. The activity also aimed to impart knowledge, skills and values to families on the importance of positive communication among family members.

A total of 85 participants (consisting of 36 children and their parents/caregivers) attended the 1-day activity. Participating families were immersed in interactive workshops conducted by Bee Amazed, Diggersite, as well as a Ground-Up Initiative Farming during the activity.

REGENERATING THROUGH MUTUAL SUPPORT – SULAMAN SURI

The Sulaman Suri Support Group programme targeted elderly women aged 50 and above. Aimed at providing a platform for mutual support for elderly women to have meaningful conversations around their life’s transitions. The 6-session programme was successfully completed by 10 women. PPIS FSCE collaborated with Sunlove Seniors’ Activity Centre for one run of the Sulaman Suri programme in March 2018.

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RE-MEMBERING CHAI CHEE

As PPIS FSCE prepares itself for its move to its new premises in Wisma Geylang Serai, it is equally important to recall other key milestones achieved in FY 2017/2018.

Municipal Services Award 2017

PPIS FSCE continues to be a supporter and one of the partner agencies in the Kembangan-Chai Chee Local Community Social Network (KCC-LCSN). Arising from the many collaborations in case management of this platform, PPIS FSCE was recognised for its contributions and efforts in the Intervention for Hoarding Cases in the Kembangan-Chai Chee community. The centre received the Municipal Services Awards in October 2017.

Carnival@461 – March 2018.

The Carnival@461 event continues to be a signature community event held by PPIS FSCE. For FY 2017/2018’s carnival event, the centre redirected its publicity efforts for the event towards the purchased flat community in Chai Chee. Aptly named, Carnival@461: Chai Chee Cares!, the event had hoped to highlight the spirit of caring for the community and how a community can demonstrate care for vulnerable members of the community. With the Speaker of Parliament, Mr Tan Chuan-Jin as the Guest-of-Honour, the event was attended by 1302 participants. The Centre also engaged 18 community agencies to be part of this carnival event.

Community Garden

The centre had forged a close working relationship with Ping An Green Residents’ Committee (RC). With the RC’s support and assistance, the Community Garden project will continue through FY 2018/2019. The centre sees the garden as one of the ‘gifts’ that will continue to benefit the Chai-Chee community, even after it has moved out of the Kembangan-Chai Chee zone.

Continued Collaboration with Key Partners and Stakeholders

In total, PPIS FSCE collaborated with 25 community partners and agencies in FY 2017/2018 for its programmes and services. This include fostering a closer working relationship with two Residents’ Committee, Ping An Green and Ping Yi Green. The centre strongly believes in the value of collaborating with other partners and agencies – and will continue to maintain this work position and practice in years to come.

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PPIS FAMILY SERVICE CENTRE (WEST)CASEWORK AND COUNSELLING

For FY 2017/2018 PPIS Family Service Centre – West (FSCW), managed 341 casework and counselling (C&C) cases, about one fifth less than the previous FY. This year about 58.9% of the FSC’s clients came from FSCW’s service boundary, consisting of Hong Kah North and Bukit Gombak constituencies – this is a 6% increase compared to last year. FSCW continued its outreach to the residents via collaboration with community partners.

With the setup of the new rental units at Blocks 412 and 447, we are seeing residents coming in to seek support.

It is noteworthy that FSCW still received requests from its partners and clients staying beyond its designated boundaries for its counselling services by its Malay-Muslim caseworkers.

Similar to last year, financial issues remained as the highest presented issue by our clients (27%) followed by marriage related issues (17%) and parenting issues (10%). Other presented issues faced by our clients included housing, elderly and mental health concerns.

Information and Referral (I&R)

560 I&R were received (walk-ins, phone calls, faxes and email) in FY 2017/2018.

This is a slight drop by less than 4% compared to last FY.

Casework Output and Outcome Indicators

The FSC continues to immerse itself with the SSNet system as well as incorporating the Code of Social Work Practice (CSWP) in the management of cases. MSF continues to lend its support in building up the caseworkers’ capability by revisiting the issue of risk management and on writing a good case recording. Generally, FSCW has been meeting the target for active quarterly caseload of 200 or more for this financial year.

300

250

200

150

100

50

0Quarter 1

228 227200 201

Quarter 2 Quarter 3 Quarter 4

Perc

enta

ge

Number of Active Cases for FY2017/2018

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GROUPWORK

This year, the FSCW decided to rename the FSC’s Groupwork programme to [email protected]. The programme focussed on two client groups; Women and Children. The Groupwork objectives remained the same as the former H.O.M.E programme, which are “Help”, “Outreach”, “Motivate” and “Educate”.

[email protected]: Women’s Group

The women’s group targeted women with children who have expressed difficulties in juggling their multiple roles. The nature of the group was psycho-educational and support. It was a platform for participants to discuss about “self” around the 3 Rs, namely Re-discover, Respite and Re-energise. In FY 2017/2018, 5 out of 10 registered participants successfully completed the programme which was conducted fortnightly over 7 sessions on Saturdays. These participants were identified by their Social Workers to participate in the programme as part of their holistic casework intervention strategy.

Through their participation in this programme, participants experienced the re-discovery of self to improve their sense of competencies, found respite in between their everyday roles through conversation, and shared their experiences and mutual learning in the group interactions. During the finale session, participants were rewarded with 15 minutes of reflexology and writing motivational messages to one another. Some feedback received from the participants included:

“Program sungguh bermanfaat kepada saya yang sedang menghadapi stress. Ia menyedarkan saya, sebagai wanita kita juga perlu memberi masa untuk diri sendiri bukan sahaja kepada orang lain”

Puan Aminah

“Saya selalu merasa seronok dan tenang bila ke program ini. Setiap kali keluar dari sini, saya berasa lagi kuat dan tabah”

Puan Sheila

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[email protected]: Children’s Group

The children’s group, was also psycho-educational and support in nature, and was targeted at children aged between 10 to 12 years old. They learnt about feelings and how to express them in healthy ways, techniques in expressing empathy for others and making positive choices.

In FY 2017/2018, a total of 13 children registered but only 10 children continued with the 3-day group work programme during the June School holidays in 2017. Similar to the women’s group, the children were identified by their Social Workers to benefit from the Groupwork as an additional support for the families’ case management intervention.

As part of the Groupwork process, facilitators met up with the children’s parents to share feedback on their children’s achievements as well as to obtain feedback from parents on the observable impact on their children after their participation in the Groupwork. The parents were also encouraged to write a card to their children to share their hopes and aspirations that they have for them.

“Kakak nampak perubahan dalam Ahmad selepas programme ini.. Dulu dia rasa semua tak berlaku adil dengan dia. Kakak Nampak dia lebih bersabar dengan kakak dan adiknya. Dia pun nampak lebih prihatin terhadap kakak, bila dia berlumba-lumba menolong mengangkat barang-barang pasar.”

Puan Kamisah

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“You all are doing a good service to these families. Keep it up!”

Mr K

“Membuat anak saya gembira. Mereka suka event ini. We are very satisfied with it”

Mdm S

COMMUNITY WORK

The FSC reached out to more than 1800 residents in Bukit Gombak and Bukit Batok through setting up booths at community events, distributing the centres’ collaterals and linking clients to available community resources.

Learning Trips

Community Workers embarked on learning trips which included a visit to Fei Yue Family Service Centre (Bukit Batok) and PPIS FSC-East. The learning from these trips was beneficial to the FSC in planning its community work efforts for the following year.

Community Outreach to Residents and Partners at Bukit Gombak Constituency This year the FSC was able to extend its outreach efforts to residents of Bukit Gombak through participating in Bukit Gombak’s MAEC Hari Raya High Tea, distribution of FSC brochures and collaterals at Bukit Gombak’s ‘Say No to Diabetes’ roadshow, collaborating with Hillview Secondary for the distribution of Chinese New Year groceries and setting up a booth at an event organised by the Singapore Anglican Community Services (SAC) titled ‘Healthy Minds, Happy Lives’ on 22 October 2017. Through the FSC’s involvement in these event, we were able to reach out to both Malay and non-Malay residents of Bukit Gombak constituency, to inform them of the FSC’s programmes and services.

Community Outreach at Hong Kah North Constituency With our sight on the new area of Bukit Gombak, the FSC was actively involved in outreach efforts with residents and partners within Bukit Gombak Constituency. These efforts included collaborations with community partners, namely Hong Kah North Community Club (HKNCC) and Perdaus for the annual Ramadhan Drive and Iftar sessions. The FSC collaborated with South West CDC and corporate sponsors such as T-Play, Timberland and Resorts World Sentosa, in the implementation of respective Community Service where its clients residing within Hong Kah North had benefitted from. The FSC also set up a booth at the Hong Kah North Zone 1’s 25th Anniversary cum Christmas celebration. It was an excellent opportunity for

the FSC to mingle with residents and partners while creating awareness for PPIS FSC-West.

Networking with Community Partners

PPIS FSCW received a donation of 86 hampers for its clients from Millennia Institute in June 2017. The FSC is currently in discussion with the institute to continue collaborations for the coming year. Networking sessions with Perdaus were also carried out to explore how their programmes and services may benefit our clients and service users.

H.O.M.E @ St 31

For FY2017/2018, the FSC piloted a half-day family themed event named H.O.M.E@ST31 for our beneficiaries. The event served as a platform to disburse the annual Back-To-School vouchers for eligible clients and an opportunity to showcase and connect beneficiaries to available community resources such as Glyph, CHAS, NUH Reach (Mental Health for Youth), Mendaki SENSE and CNB. Feedback from participants of the event:

MOVING FORWARD

For the upcoming FY, FSCW will continue to improve on professional staff’s casework and counselling skills under the guidance of the MSF Master Practise Leader (MPL) scheme. The centre will reach out to residents within its service boundaries, as well as those who specifically request to be served by the FSC. Furthermore, FSCW intends to focus on implementing a signature Community Work event for the community that the FSC is serving.

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PPIS STUDENT CARE CENTRES (SCC)

Q1-FY2017/18 Q2-FY2017/18 Q3-FY2017/18 Q4-FY2017/18

APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR

SCC Bedok 78 76 80 77 76 71 70 72 72 74 75 73

SCC Jurong 73 70 67 65 63 60 62 60 58 61 62 62

TOTAL 151 146 147 142 139 131 132 132 130 135 137 135

PPIS SCC provides a second home for school going children of ages 7 to 14 years old during the interim before or after school when their parents are working. Providing a safe environment for

the children gives parents a peace of mind whilst at work. Other than assisting with schoolwork, our SCCs also provide quality and holistic programmes for the children’s development.

Table1. Quarterly Movement of Enrolment of SCC Bedok and SCC Jurong Students for FY2017/2018.

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PROGRAMME AND ACTIVITIES – Special events, collaborations and achievements

Aside from the regular daily routines of the SCC, the Centre also organised additional fun and quality programmes throughout the year. These included visits to Fort Canning to explore Singapore’s Maritime industry, the Philatelic Museum to educate the children about the history of stamps in Singapore, and a visit to Pertapis Senior Children’s Home to entertain and give joy to the elderly residents. Festivals were celebrated as part of Cultural Exchange Programmes. Enrichment and motivational workshops as well as a Kid’s Camp were conducted during the school holidays.

SCC further organised special events and collaborated with other organisations provided opportunities for the children to learn and contribute positively to others. Some of the special events and collaborations are listed below.

BUILDING CONFIDENCE AND CHARACTER

SINGAPORE CHILDREN’S SOCIETY – SINGAPORE CHILDREN’S FORUM

13 upper level children from PPIS SCC were selected to attend the Singapore Children’s Forum: What Makes You Shine. The 3-day pre-forum day camp and a half day forum delved on topics such as family, relationships and love, while presenting in front of 250 guests. The children showed extreme confidence in answering impromptu questions from the guests.

ASPIRE – DAY CAMP

About 120 SCC children enjoyed working and playing together while attending a 2-day day camp at Chung Cheng High School organised by the Aspire Team during the last school holidays.

GIVING BACK TO SOCIETY

SCCB GIVES BACK - BUTIQ 3R

Butiq 3R was a project for the children to distribute pre-loved Raya items that had been donated by the public for needy families. The initial plan was to open the boutique just for PPIS beneficiaries but we received generous support from the public and hence opened it to residents in need too. To publicise the event, the SCC children gave out flyers to the residents to explain the purpose of this initiative.

The children used their upcycling projects as decoration to transform their classrooms into a stylish boutique with different display sections. On the day of the event, 150 guests came to collect their free Raya clothes. 20 selected children were stationed at various sections to ‘serve’ the guests in getting their choice of clothes and accessories. Every guest brought home at least 3 to 4 full bags of clothes.

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SCCJ GIVES BACK - CHARITY CARNIVAL

The Charity Carnival was introduced with the same concept of collecting pre-loved Raya items but sold at a minimal amount to the public. The children worked together to transform the void deck into a colourful carnival. 20 selected children were stationed at various booths to encourage guests to buy their items. About 100 guests came to the carnival and were happy with the children’s services. With the theme of the event: ‘From children to children’, proceeds made by selling those Raya items were donated to the Rainbow Children’s Society.

KIDS COOL PARTY

This year’s Children’s Day was extra special. The SCC parents secretly organised a surprise celebration for the children. The Kids Cool Party was a get-together party between children, families and staff of SCCB. It was the first time the parents were involved in planning and preparing for the party. Parents also contributed to the food spread and even gave prizes for awards and lucky draw. There was a carnival, a mini concert from parents and SCCB alumni, an award presentation and lucky draw giveaways.

JURONG SPRING ZONE A RC - PAINT-A-BIN

In conjunction with National Day, children from SCCJ were invited by Jurong Spring Zone A RC to their Paint-A-Bin event. The children were given 2 dust bins for them to design and decorate with a theme of ‘Keep Singapore Clean’.

NEW SKILLS & KNOWLEDGE

ARCHERY

Archery was introduced as a new sport to the children. We engaged Ms Al Khansa to conduct a two-hour archery workshop for 70 upper level children from both SCCs. The children learnt the basics of aiming and shooting at a target with proper handling of a bow and arrow at the rooftop of Muhajidin Mosque.

PONY RIDING

Last December, 70 lower level children from both SCCs went to Gallop Stable, Punggol Ranch. The children had a guided tour of the ranch and learnt how to groom and feed the horses. They were also able to ride the ponies there. The valuable experiences at Gallop Stable made the children consider working with horses in their future careers.

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SPORTCARES - TENNIS

Sportcares has constantly organised sports related activities for SCC’s children. Recently, they engaged coaches from the Tennis Academy to conduct tennis workshop for the children. About 30 children benefitted from this programme. The children learnt the basics of tennis, such as holding a tennis racket, standing in proper position to hit the tennis ball and techniques of throwing and hitting.

VERTICAL FARMING @ SKY GREENS

40 children were selected to participate a Science programme organised by Bayer Singapore. The children were introduced to a cool experiment that involved liquid nitrogen at the Science Centre Singapore (SCS). Then they moved on to another area at SCS to learn about farming and identifying parasites found in farming. Next they proceeded to Sky Greens to learn more about the first vertical farming in Singapore.

DISCOVERING NEW PLACES

HERITAGE TRAILS

30 Upper Level children attended an Indian-Chinese Heritage Trail Guided Tour organised by the National Heritage Board. Many historical stories of Sun Yat Sen were shared with the children when they visited the Sun Yat

Sen Memorial Hall. At the Indian Heritage Centre, children learnt about the Indian culture and the different religions and beliefs of the Indian community.

MARITIME TRAILS

An adventure trail at the Fort Canning for 60 of our SCC children was organised by the Maritime and Port Authority of Singapore. The children climbed up the hills of Fort Canning to learn about the different flags found there and why they were at the top of Fort Canning. They then headed to the premises of the Fullerton Hotel to catch a glimpse of one of the lighthouses in Singapore.

LEARNING JOURNEY TO OUR TAMPINES HUB

Recently, Our Tampines Hub was opened to the public and 50 SCC children explored the new hub by playing an Amazing Race. Clues and tasks were given to solve before proceeding to various stations. They also visited the library as part of the race. The reward for completing this Amazing Race was a dip in the swimming pool at Our Tampines Hub.

All these activities were conducted as planned for the year. The activities were educational and centred on enhancing the children’s social awareness, helping them learn not just about taking, but also of giving back to family, friends and society.

DINE @ SCC

We introduced Dine@SCC in April for parent-staff discussions about their child’s social progress. About 65 parents attended FY 2017/2018’s event held on 2 different time slots. In both sessions, parents met with their child’s staff-in-charge and were also updated with SCC’s activities and collaborations for the year. Through this event, SCC staff were able to update parents on their child’s progress and SCC’s activities, to better understand parent’s concerns and build stronger bonds with them. The children, together with their parents, also had family bonding time over dinner prepared by the centre.

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EARLY CHILDHOOD EDUCATION

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CENTRE ACTIVITIES FOR THE YEAR IN REVIEW

Various PPIS Child Development Centres have organised activities for both both children and their parents that were centred around PPIS’ curriculum and core values. In addition to field trips and excursions to places of educational interest and cultural events coinciding with festive seasons, centres embarked on “bringing the classroom outside”, such as storytelling by the park and nature trails. Festive events like Chinese New Year and Hari Raya Aidilfitri, Deepavali and Christmas continue to instil the awareness among the children about the different races that exist in Singapore. These festive events were creatively carried out from as simple as food sampling to slightly more elaborate ones such as traditional fashion shows.

Furthermore, to instil values in our children, national events such as Sports Day, National Day, Total Defence Day, Racial Harmony Day and Mothers’ Day, continue to be the children’s favourites. In addition, centres also embarked on special projects benefiting the community in mind. These included “Projek Ramadhan” or “Ramadan Charity Drive” where the children helped to cook porridge and bake cookies, whilst parents donated bags of groceries for distribution among the needy residents living within and beyond the vicinity of the centres. This is with the aim of inculcating the values of compassion, empathy and team work through generous contribution from parents and staff in helping needy families to welcome the blessed month of Ramadan.

A programme that deserves to be mentioned is PPIS Bukit Batok’s ‘Enchanted Countries of the Month’. Each month, the teachers will set up their common space with props and displays of a country, depicting its culture, language, food and clothes. The teachers themselves will also “dress up”, turning themselves into “locals” of the country as they “host” the children who will “visit” these countries and learn about it from their teachers. Response from the children and feedback from parents have been nothing short of fantastic.

On a national level this year, all seven centres took part in the “Start Small Dream Big”(SSDB) initiative, to raise funds for a befitting beneficiary. For example, PPIS Child Development Centre Sembawang Vista decided on a butterfly-saving journey called “Wonders of Butterflies”. Working together with Wildlife Reserves Singapore, their children learnt the importance of having butterflies in our ecosystem and how these seemingly menial creatures, when at risk of extinction, will affect plant growth and human food sources. For the finale of their SSDB project, they will be organising a carnival where items are handmade by children and will be on sale at the carnival.

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COLLABORATION/ PARTNERSHIP WITH COMMUNITY

Collaborating and partnering with community organisations continue to be a cornerstone of our community outreach. In FY 2017/2018, our centres partnered with schools, companies and organisations such Circle of Care, National Library Board, Singapore Zoo, S.E.A Aquarium, United World College and Mendaki.

For instance, PPIS Child Development Centre Pasir Ris 1 Kindergarten children visited United World College (UWC) where they participated in Speech and Drama Activities specially curated by UWC’s students to help improve our children’s social and language skill.

In October 2017, in conjunction with Bulan Bahasa, our Kindergarten 1 and 2 children from PPIS Child Development Centre Bukit Batok took part in Tunas 2.0 at Bukit Batok East Community Centre. The children participated in the Busana Competition which showcased Malay traditional clothes such as the kebaya, baju cekak musang and sanggul lintang. Our children came in third for the Busana Competition while their Rasa Sayang Dikir Barat performance in the Malay Folk Song competition got them a first runner-up position.

These efforts run in line with the SPARKs accreditation criterion of ‘Working with the Community’.

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AWARDS AND RECOGNITION

PPIS Child Development Centres continued to attain the Health Promotion Board’s Healthy Meals in Childcare Programme (HMCCP) accolade for our menu in FY 2017/2018. On top of that, PPIS Child Development Centre Jurong West 1 and Pasir Ris 2 joined three other centres to be accorded the SPARK Award at its first attempt. At the point of this publication, PPIS Child Development Centre Bedok Reservoir has also been informed of their achievement to receive SPARK accreditation, making it a total of 6 centres that have been accredited.

Our Child Development Centre at Bukit Batok was awarded the School Heritage Champion Award in June 2017 by the National Heritage Board. In addition, they were mentioned in ECDA’s Beanstalk magazine and Facebook. Highlighting the centre’s fun and creative curriculum as well as its Malay Heritage Gallery. These media mentions appeared in the July-September 2017 issue of ECDA’s Beanstalk Magazine (‘Praise for Early Childhood’) and the Beanstalk magazine’s Facebook (‘Bringing Lessons to Life’ and ‘Paying It Forward, One Protègè At A Time’).

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In FY 2017/2018, 7oaks continued to dedicate all its resources towards the management and growth of PPIS’ Early Childhood Education (ECE) centres. This is in line with the plan to stabilise and strengthen PPIS ECE’s quality in their core services and human capital expertise.

Customer

7oaks continues to drive PPIS centres in achieving high occupancy of its infant and childcare spaces. All void-deck childcare centres operated at full or exceeding occupancy while PPIS ECE Bukit Batok centre continues to enrol more children compared to the previous year.

The capacity of all centres has increased by 33% with the commencement of new extensions at Sembawang Vista centre in July 2017, Pasir Ris centre 1 in March 2018 and the opening of PPIS’ latest centre at Jurong West St. 91 in December 2017. Together with the new extension at Pasir Ris centre 2, which opens in April 2018, PPIS centres can accommodate 840 students in total, up from 596 in 2016.

People

In efforts to raise the standards at the centres, 7oaks worked closely with PPIS Human Resource team in identifying and developing high potential staff for higher responsibilities. In 2017, 7oaks and PPIS embarked on the Overseas Learning Journey programme.

Between June and November 2017 to March 2018, a total of 7 teachers and Principals were sent on study trips and conferences to Tainan (Taiwan), Helsinki (Finland), Brussels (Belgium) and Melbourne (Australia). These trips opened our staff to gain valuable experiences such as, understanding how the different cultures shapes the curriculum delivery, lesson pedagogy and classroom environments.

7oaks collaborated with PPIS to form a Curriculum Development team to spearhead the review and crafting of the latest core and niche curriculum from Early to Preschool Years. In terms of career path, 7oaks successfully proposed for the introduction of two new positions under the Teaching Track i.e. Vice-Principal and Assistant Senior Teacher.

Quality

All PPIS Early Childhood Education centres eligible for SPARK have attained the coveted SPARK accreditation during this FY 2017/2018.

SPARK Accredited Centres in FY 2017/2018:

1. Pasir Ris centre 2:

30 May 20172. Bedok Reservoir centre:

4 December 2017

Centres Development Programme

In FY 2017/2018, 7oaks completed renovations and secured operating licenses for the new infant care and childcare extension bay at PPIS Sembawang Vista centre, a new office, music studio and childcare extension at PPIS Pasir Ris centre 1 and the new childcare centre in Jurong West, PPIS Jurong West centre 2. 5-year cyclical maintenance exercises were completed for PPIS Bukit Batok and Bedok Reservoir centres, which included upgrading the office, kitchen, toilets and classrooms.

7oaks also embarked on a digitisation journey with PPIS ECE centres. Partnering with Little Lives, a leading Preschool Management System from Software-as-a-Service (SaaS) in Singapore, we introduced digital attendance-taking and enhanced e-communication with parents to get updates more easily.

In addition, 7oaks secured funding from e2i for the procurement of digital TV signages, projectors and screens at all 7 centres. Furthermore, new computers are assigned to each class for teacher’s and children’s use, on top of iPads designed to support the roll-out of Little Lives at the centres.

Next 12 Months

The digitisation journey will pick up pace with more purposeful integration of technology into the classrooms.

7oaks will continue to inculcate a continuous learning culture through higher intensity of in-house training and greater oversight in maintaining the SPARK standards towards preparation of the SPARK Developmental Visits which is due in 2019.

7oaks Pte Ltd

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HEAD OFFICE PPIS Corporate OfficeBlk 1 Eunos Crescent #01-2509Singapore 400001Tel: 6744 0258Email: [email protected]

EARLY CHILDHOOD EDUCATION CENTRE7oaks Pte Ltd21 Bukit Batok East Ave 6Singapore 659759Tel: 6467 8958Email: [email protected]

PPIS Child Development Centre – Bedok ReservoirBlk 709 Bedok Reservoir Road #01-3854Singapore 470709Tel: 6243 3468Email: [email protected]

PPIS Child Development Centre – Bukit Batok21 Bukit Batok East Ave 6 Singapore 659759Tel: 6467 8958Email: [email protected]

PPIS Child Development Centre – Jurong 1Blk 826 Jurong West St. 81 #01-430Singapore 640826Tel: 6792 6047Email: [email protected]

PPIS Child Development Centre – Jurong 2Blk 948, 949, 952 Jurong West St. 91 #01-709, #01-713Singapore 640949Email: [email protected]

PPIS Child Development Centre – Pasir Ris 1Blk 557 Pasir Ris St 51 #01-201Singapore 510557Tel: 6581 5754Email: [email protected]

PPIS Child Development Centre – Pasir Ris 2Blk 187 Pasir Ris St 11 #01-88Singapore 510187Tel: 6582 0697Email: [email protected]

PPIS Child Development Centre – SembawangBlk 316 Sembawang Vista #01-191Singapore 750316Tel: 6754 3950Email: [email protected]

SOCIAL SERVICES CENTRE INSPIRASI PPISBlk 322 Bukit Batok Street 33 #01-16Singapore 650322Tel: 6561 1049Email: [email protected]

PPIS As-SalaamBlk 322 Ubi Ave 1 #01-591Singapore 400322Tel: 6745 5862Email: [email protected]

PPIS Vista SakinahBlk 549 Woodlands Drive 44 #01-86Singapore 730549Tel: 6891 3090Email: [email protected]

PPIS CONTACT LISTPPIS Family Service Centre (East) Blk 41 Chai Chee Street #01-16Singapore 461041Tel: 6848 4661Email: [email protected]

PPIS Family Service Centre (West)Blk 301 Bukit Batok St 31 #01-01Singapore 650301Tel: 6561 3462Email: [email protected]

PPIS Student Care Centre (Bedok)Blk 136 Bedok Reservoir Road #01-1425Singapore 470136Tel: 6741 4065Email: [email protected]

PPIS Student Care Centre (Jurong)Blk 520 Jurong West St 52 #01-195Singapore 640520Tel: 6561 9013Email: [email protected]

PPIS Family Therapy InstituteBlk 1 Eunos Crescent #01-2509Singapore 400001Tel: 6745 0613Email: [email protected]

PPIS Training & ConsultancyBlk 1 Eunos Crescent #01-2509Singapore 400001Tel: 6745 6843Email: [email protected]

PPIS OasisBlk 41 Chai Chee Street #01-16Singapore 461041Tel: 6848 4661Email: [email protected]

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PPIS CORPORATE OFFICEBlk 1 Eunos Crescent #01-2509 Singapore 400001

Tel: 6744 0258 | Fax: 6748 1417 | Email: [email protected]

@ppissg/ppis.sgppis.sg