report provide training course sicily, january may 2019...
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DIPARTIMENTO CULTURE E SOCIETÀ
REPORT
PROVIDE TRAINING COURSE
Sicily, January – May 2019
Roberta T. Di Rosa
Paris, 03/07/2019 1 Roberta T. Di Rosa
DIPARTIMENTO CULTURE E SOCIETÀ
Partnership
• S.i.m.m. Italian Society of Medicine of Migration
• CLEDU Legal Clinic for Human Right University of Palermo
• Società Italiana per lo Studio dello Stress Traumatico
• Servizio di Etnopsicologia - Associazione Centro Penc
• Nucleo operativo di psichiatria transculturale ASP Catania
Paris, 03/07/2019 2
A significant element of the training was the connection with stakeholders and
experts that were already active in the training sector in the territory, in order to:
- not to duplicate the training offer;
- to enhance the collaboration between the actors involved in the sector and
their ability to work in network
Roberta T. Di Rosa
DIPARTIMENTO CULTURE E SOCIETÀ
Trainers
Modules
GENDER INEQUALITY, GENDER VIOLENCE VERSUS PROXIMITY VIOLENCE Ignazia Bartholini
Migrants and human rights of the international legislation and of EUROPEAN UNION Maria Concetta Romano
HUMAN CARE and health care Aldo Virgilio
MENTAL HEALTH Massimiliano Aragona
Francesco Colosimo
STRESS MANAGEMENT Vittoria Ardino
Worhshop Leadership Maria Chiara Monti
Mediator Assistant Workshop Leader Ablay Diallo
Paris, 03/07/2019 3
The selection of the teachers followed the following criteria:
- competence in training in the specific sector
- research and publications on the relevant subject
- seniority experience in the sector
Roberta T. Di Rosa
DIPARTIMENTO CULTURE E SOCIETÀ
Training organization, methods and tools
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DIPARTIMENTO CULTURE E SOCIETÀ
Modules and sections
The 5 modules were held (every 15 days) always during the weekend.
Each 5-hour module contained two sections:
• a 3-hour theoretical part, held by expert teachers on the subject of the specific module,
• one of the 2 hours, consisted on a workshop conducted by an expert in group dynamics in cross-cultural relationship, flanked by a cultural mediator.
Paris, 03/07/2019 5
The organization of the course in modules of one day each two weeks should be
reviewed. The preference for a one-week intensive course emerged
from students and teachers.
The time available for the modules should be extended. The proposal would be to
do 5 hours in the morning for theoretical content and 3 hours in the afternoon
for group work.
Roberta T. Di Rosa
DIPARTIMENTO CULTURE E SOCIETÀ
Staff
- Expert teachers, specialized in training operators in the
migration field
- Group trainer and a cultural mediator training assistant
- Tutor
- the specialization of the tutors in the field of social work and their specific
training in the field of migration has allowed them to also perform a function
of qualified observers regarding the progress of the course.
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DIPARTIMENTO CULTURE E SOCIETÀ
Monitoring activities
• Periodic Briefing with the conductors of workshop
• Two meetings (an intermediate meeting and a final meeting)
with the tutors
• Feedback from each teacher at the end of the five modules.
• Final evalutation meeting with the conductors of workshop .
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DIPARTIMENTO CULTURE E SOCIETÀ
Training tools and sheets
- Teachers of the theoretical sections – abstracts of contents with excercices for the re-elaboration and verification
tools
– Presentation (ppt) and bibliographic references
- Group leaders - Summary sheets of what has been achieved during the workshop, both in
terms of the used tools and in terms of contents that have emerged (to be filled at the end of each module workshop)
– Methodology (e.i. focus group, role playing )
– Contents discussed
– Emerging training needs
- Tutor - Summary information for participants
- Signature registers
- Class sheets (summary of the students’ profile, for each course)
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Reflections about the implementation
of the training protocol
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Consideration about the training project
• The balancing of the professions among the trainees is
a virtuous element, in particular regarding the group
dynamics.
• The age of the traines is relevant with respect to their
involvement, especially during the workshop, with a
higher level of involvement for the under-35 age group.
The observation of this dynamic in relation to the
length of service and the sectors of work should be
examined in depth.
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DIPARTIMENTO CULTURE E SOCIETÀ
Paris, 03/07/2019 11
Considerations about teachers and
contents
A high level of satisfaction of the trainees was observed with respect to the
teachers and the contents offered.
In particular, the offer of the theoretical contents able to deconstruct the
stereotypical representations of the phenomenon was assessed very well.
However, for the purpose of improving the protocol, some needs are
highlighted regarding the distribution of contents:
- The balance of the overrepresentation of the psychomedical area
- integrate a social work and an ethno-anthropological module
- modify the high generality of the legal area module, which instead should have
as object not so much the legislation on migration but that specific on violence
and the legal instruments for the protection of the victims
Roberta T. Di Rosa
DIPARTIMENTO CULTURE E SOCIETÀ
• To give space in listening to the perceived professional needs of the
practitioners as well as the effectiveness of their self-perception.
• To encourage the group experimentation of the transmitted contents
• To verify from one module to another if there was, in the work
context, experiences of implementation of the learnt contents
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Considerations about group work
In some editions of the course a strong investment of the participants was
observed in the group work, which has become sometimes also a space of
horizontal supervision and inter-professional comparison.
This investment was stronger in the lower number groups (around 20 people) and
was lower in the groups with the highest number of subscribers.
The maximum number to be programmed for the full development of the
protocol is 20 practitioners for each edition.
Roberta T. Di Rosa
DIPARTIMENTO CULTURE E SOCIETÀ
Consideration about trainees - 1
• The balancing of the professions among the trainees
is a virtuous element in particular regarding the group
dynamics.
• The age of the trainees is relevant with respect to
their involvement, especially during the workshop,
with a higher level of involvement for the under-35
age group.
The observation of this dynamic in relation to the
seniority of service and the sectors of work should be
examined in depth. Paris, 03/07/2019 13 Roberta T. Di Rosa
DIPARTIMENTO CULTURE E SOCIETÀ
Consideration about trainees - 2
• the participants are mainly social workers
hypothesis :
The mandatory nature of the professional update seems decisive in order to obtain permission from the employers to
participate
• the less represented professionals are the cultural mediators
Hypothesys :
• the mediators have more demanding schedules and workloads that make their removal of the facilities problematic
• it is not believed that the mediator should have a specific training in the particular fields of action, but is seen as a
transversal figure
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For the definition of the protocol, specific investments must be added
and developed in the direction of involving the cultural mediators,
emphasizing the centrality of this figure and giving space in teaching and
in the group on how to work as a team with the cultural mediator
Roberta T. Di Rosa
DIPARTIMENTO CULTURE E SOCIETÀ
Final considerations
• The issue of protecting victims of violence certainly
requires training professionals (social workers, legal
advisors, psychologists, educators, etc.).
• But if these professionals do not have suitable cultural
mediators properly trained in the same subjects and do
not have specific training even in team work with the
cultural mediators, a situation of uncertainty and risk will
be maintained with respect to the outcome of the
protection pathway. •
The protocol should be implemented with specific
attention to the massive involvement of mediators in order
to guarantee professionals in the field can always work
with a properly trained mediator on these issues.
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The report presents the survey results of 82 participants in the course of Palermo (42) and Trapani (40).
• The majority of the participants works on CAS (Centro di Accoglienza Straordinario, around 27% of the cases) and in SPRAR (Sistema di Protezione per Richiedenti Asilo E Rifugiati, 28,1%), others work on HUB, Hotspot, CIE/CPR and information help desks for migrants. Around one third works in more than one reception center.
• Around one third of the participants works in more than a reception center.
• The majority works in reception centers receiving annually less than fifty per cent of beneficiaries, one participant in ten works in a reception center that annually receives more than one hundred persons.
• Around one third of the participants are social workers, (but only one participant in five has the role of social worker at the reception center), around 30% of the participants assumes the role of educator, 11% has the role of cultural mediator and, finally around 20% of the participants assumes functions of coordination and management.
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Where do they work
DIPARTIMENTO CULTURE E SOCIETÀ
• Work experience with migrant women
Around one third of the participants has a lot or sufficient experience in working with migrant women, while around four out of ten does not have experience on the issue.
• The women immediately tell you about the suffered violence?
In general these women tell about the suffered violence (84%) but only after overcoming the initial mistrust.
• It is difficult to understand what the migrant women think
Among those that answered the question, 17,8% (15,6% + 2,2%) admits that it is difficult to understand what the migrant women think, while 40% (17,8% + 22,2%) does not recognise this difficulty
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The relationship with the migrant women
DIPARTIMENTO CULTURE E SOCIETÀ
judgements Mediu, score
(min= 1; max = 5)
Agreement
percentage
The practitioners need more training in order to manage such
complex cases
4,41 91,3
It is necessary time to establish a trust relationship 3,70 69,6
There is big difference between our lives experiences and
theirs
3,63 65,2
There is a big cultural gap between us 3,11 40,0
There is a trust problem between the practitioners and the
migrant women
3,09 33,4
It is hard for me to understand what the migrant women feel 2,64 22,2
It is hard for me to understand what the migrant women think 2,62 17,8
No matter how hard I try, I am not able to understand their
choices
2,11 4,4
I am not able to make them understand that all I want is to
help them
2,30 6,8
They do not understand that what I am offering is the best
thing for them
2,42 14,0 03/07/2019 4
The main obstacles regarding the
relationship with the battered women
DIPARTIMENTO CULTURE E SOCIETÀ
More than the 80 % of the inquired participants does not
does not have a genuine ad hoc procedure to follow the
gender based violence cases. For those that the
structure has a procedure specific for gender based
violence, more than 58% has evaluated the procedure as
being efficient (very or sufficiently efficient), while one out
of four has negatively evaluated the procedure and
retains that it should be revised.
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The management of violence cases
DIPARTIMENTO CULTURE E SOCIETÀ
Medium score
(min= 1; max = 5)
Agreement
Percentage
I possess the necessary
capacities to confront the
situation
3,14 36,4
Difficult, since I did not know
how to manage this kind of
situation
2,69 22,2
Inadequate in front of this
type of violence
2,48 18,2
Powerless, while dealing with
a difficult situation, uneasy
to change
3,18 48,9
I would have liked to have
better competences
regarding this issue
3,82 75
I understood and learned
things that I did not know
regarding this type of
situation
3,84 75,6
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While managing the gender based
violence cases that you acknowledge, you
felt… Regarding the management of GBV cases, only one out of three participants thinks to possess the necessary skills to manage gender based violence cases, and one out of four claimed to the necessity to have more expertise on the subject. Around one out of five has declared to have difficulty or feeling inadequate and almost half of the participants claimed to feel “powerless”.
DIPARTIMENTO CULTURE E SOCIETÀ
• The training with more efficiency has an anthropological
approach, since that many of the practitioners affirm that is the
training that permits to have a wider knowledge regarding the
cultural differences
• There is also a high number of participants that require training
with a psychological approach.
• Finally, the participants also retain the efficiency of a training
with a legal approach.
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Quale può essere la formazione più utile
per migliorare l’efficacia del lavoro?
DIPARTIMENTO CULTURE E SOCIETÀ
The overall evaluation of the training has acquired a high score.
In a scale from 1 to 4, the overall average of the entire training is
3,37. The overall average regarding the modules is even highest
(3,45). Furthermore, it was not verified a large difference
regarding the evaluation of the modules. Three modules out five
have obtained the same score, that is also the highest 3,49. The
items with a higher evaluation are those regarding the lecture, but
the difference regarding the other issues is minimum. Regarding
the workshops and its content, the score is 3,44.
The following slides show it in detail.
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The evaluation of the training
DIPARTIMENTO CULTURE E SOCIETÀ
General Evaluation of the training from the participants Media Std.Dev. a) Congruity of the course’s content and the stated objectives 3,36 0,810
b) Correspondence between the training’s content and initial expectations 3,26 0,791
c) Correspondence of the training contents and professional interest 3,44 0,535
d) Applicability of the discussed topics in the professional field 3,31 0,681
e) Correspondence of the subjects regarding the flagged necessity of updated
3,35 0,582
f) How would you evaluate your level of involvement for the entire duration of the course?
3,52 0,569
g) How would you evaluate the level of involvement of the other participants during the course for the entire duration of the course?
3,35 0,582
l) Quality of the distributed teaching material 3,33 0,632
m) Completeness and easiness of the materials supporting the didactics 3,33 0,636
n) Utility of the teaching material at work and study 3,16 0,670
r) Facilitated access to the places of the training 3,39 0,726
s) Functionality and comfort of the used spaces 3,37 0,698
t) Adequacy of the available equipment (projector, board, ecc.) 3,44 0,627
u) Assistance from the staff that were not teachers (secretary, technicians) 3,53 0,570
The quantity of hours dedicated to the lessons 3,41 0,708
The quantity of hours dedicated to the workshop 3,42 0,731
The quality of the didactic material 3,29 0,780
The duration adequacy of the training regarding the declared aims and the content
3,40 0,623
Adherence of the training regarding the explicit needs and the working needs of the participants
3,40 0,651
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DIPARTIMENTO CULTURE E SOCIETÀ
The evaluation of the training course of Provide (Palermo and Trapani) of the participants
Medium score given by the participants (min = 1; max = 4)
Module 1 Module 2 Module 3 Module 4 Module 5
Gender based
violence and
proxemic violence
Migrants and Human Rights
Human care and health
assistance Mental distress
Stress manage-
ment
Average per item
Average score regarding the content 3,54 3,39 3,46 3,54 3,28 3,44
Average score regarding the teaching 3,58 3,36 3,51 3,56 3,26 3,45
Average score regarding the workshop 3,42 3,47 3,49 3,43 3,41 3,44
Average per module 3,49 3,42 3,49 3,49 3,34 3,45
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The evaluation of each module