K Y L I E P A T E R S O N

Contact DetailsMobile: 0409 031 090Email: kylie.paterson11@bigpond.com

Personal Overview

I am an education professional with a sound knowledge of the VET system. I am a proven leader of successful teams, with the ability to engage and influence people at all levels and cultures. I am customer and people focused and enjoy delivering strong outcomes. I work best in a dynamic outcome focused environment where people are challenged to look outside the square. What sets me apart is my ability to nurture the needs of my staff with the strategic vision of the business and get the best results for all concerned. This often involves rolling up my sleeves and helping to “do” what needs to be done.

Throughout my diverse career, I have worked in education, transport, warehousing, retail, agriculture and advertising.

Personal Attributes: I demonstrate maturity in my approach to my work, building and managing business relationships I always put my customer first by continually looking for ways to engage effectively and refinement of

processes to increase the customer experience. I foster collaborations across all boundaries and disciplines (cultural, language, management levels) I am calm and astute when dealing with resolution requirements I understand and work with the expectations of stakeholders I believe in success through people My core values are: Honesty, Integrity and Trust

Skills Summary Learning & Development – team management, needs analysis, AQTF, innovative learning solutions. Talent Management – drive business results though Human capital transformation. Leadership Development – staff to executive level, team management, coaching, talent management,

succession planning Communication - client relationship management, internal, external, stakeholders Business Acumen – finance, budgets, strategic management, project management, sales and service

Qualifications LP Communications 2015 - Advanced Diploma of Management Human Resources (BSB60907) Skillup Australia 2014 – Diploma of Management (BSB51107) 2011 – Certificate IV in Training and Assessment (TAE40110) RMIT 2009 - Masters of Education (Adult Education) RMIT 2004 - Graduate Diploma in Industrial Education and Training VU 2008-2009 - Graduate Certificate in Educational Leadership (21554VIC) RMIT 2002-2003 - Bachelor of Business in Transport and Logistics Management 2002 Certificate IV in Workplace Training and Assessment (BSZ40198) RMIT VET 2000-2001 - Advanced Diploma of International Trade

Work History

Business Owner KP Lifestyle & Management Services March 2010 – Current

Responsibilities:I consult as an Educational, HR and Operational professional. Some organisations I have provided services to Open University, Careers Australia, Chisholm TAFE, 70:20:10 Forum

Specialising in the following: Develop, prepare and deliver training and assessment material including classroom and traineeship

programs for Logistics and Warehousing Cert III-Dip, Business Cert III, General Education, Vocational Preparation.

Prepare document for new Scope of Registration submissions and audits (ASQA, State Funding Audits and AQTF).

Writing Contract Agreements. Workforce management Developing and preparing policies and procedures for small businesses Develop, prepare and deliver OHS and Induction programs

Instructional Designer / Trainer Assessor SkillUp Australia July 2013 – Dec 2014

Responsibilities:Lead a team of 7 Learning and Development professionals across 3 sites (Vic/QLD). Responsible for developing, executing and driving the organisational learning strategy for: Business, Logistics, Manufacturing. Achieve through delivery of accredited training programs such as Cert III, Cert IV and Diploma training courses as well as succession planning, leadership, commercial & technical programs. Also responsible for the complete learning cycle including conducting training needs analysis, providing & developing training solutions and evaluation and effectiveness of programs. Support RTO to meet business, policy and procedure requirements. Manage and meet AQTF requirements for CERT IV & III and Diplomas of Business, Management and Logistics.

Marketing & Events Manager Warehouse Training Services Australia Dec 2012 – July 2013 (6mth contract)

Responsibilities: Market research and report, to feed into business strategy Rebranded company to be more inclusive of diversity Redevelopment of Website, Blog & online media Management of Social Media, FB, Linkedin, Instagram, Twitter Built relationships with JSAs to increase student intake Mentored junior members of staff Observed and adhered to RTO Compliance and Fulfilment

Various Roles - Program Manager, Project Manager, Teacher RMIT Business TAFE School March 2003 – March 2010

Responsibilities: Sourced and managed successful commercial delivery projects (TNT, CEVA, Billabong, Kenworth, Vecci) Sourced & developed partnerships for learning and development projects with Miss M Handbags, City of

Maribyrnong, City of Melbourne, Haul, Cocoa Farms, Toscana Olive Oils, Swords Wines and many others. Supervised & mentored 3 fulltime and 5 sessional (casual) staff Developed strategies to continuous improvement Undertook audits to comply with (Australian Quality Training Framework) AQTF standards and University

Standards, passed all audits under my leadership

Organised events, such as Careers Days & Open Day Developed new curriculum for the launch of new Logistics Diploma program. Chaired national teacher networks meetings Pastoral care to all students, including students with disabilities (deaf and Asperger’s) Trained all units in International Business (Cert IV – Ad Dip) & Logistics. Conducted Validation and Moderation sessions on assessments Designed in Logistics and International Trade/Business Disciplines, in both classroom and online forums

using Blackboard. Organised business travel for my own teaching sessions in China Training Culture units in Australia and China Training Purchasing units in classroom, Australia Training Operations Management, Australia

Social Media

LinkedIn: https://au.linkedin.com/in/kylie-paterson-637a4810

Referees

On application