retail strategy ppt on opening college canteen

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    Setting up of college canteen in

    SIS college

    Jai hind collegeSt xaviers college

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    MEANING

    &

    DEFINATIONRetail strategy is clear and definte plan that the retailer outlines to tap he

    market and build long term relationship with the consumers.

    According to Dr. Ramkishen,

    Retail strategy comprises the competitive moves and business approaches that

    managers employ to attract and please costomers. It also includes conducting

    the opertions to grow the business successfully so as to achieve the targeted

    objectives.

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    Steps involved in Retail strategy

    Defining the business

    Short term & long term objectives.

    Identifying the target marketDeciding the broad direction.

    Implementation.

    Evaluating and revising.

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    MARKET STRATEGY

    Target market.

    Retail format

    Sustainable competitive advantage

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    TARGET MARKET

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    RETAIL FORMAT

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    SUSTAINABLE COMPETITIVE

    ADVANTAGE

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    SEVEN IMPORTANT

    OPPURTUNITIES

    Customer loyalty

    Location

    HRMDistribution & information system.

    Unique merchandise.

    Vender relationsCustomer service.

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    MUNTIPLE SOURCE OF ADVANTAGE

    Do not rely on single approach Need multiple approaches to bulid high

    walls

    Good value customers. Strong brand name.

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    STORE MANAGEMENT

    INTRODUCTION

    DEFINITION

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    STORE PLANNING FOR CANTEEN

    EXTERIOR & INTERIOR BUILDING

    DESIGN

    ALLOCATION OF SPACE

    ARRANGEMENT & LOCATION OFDEPARTMENTS

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    STORE LOCATION FOR CANTEEN

    DEPENDS ON STATUS, POPULATION &INFRASTRUCTURE

    HELPS GENERATE MORE FOOTFALL

    LOCATED AT HIGH CUSTOMER TRAFFICAREA (at the centre)

    EASILY APPROACHABLE

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    CANTEEN LOCATION- AN

    IMPORTANT DECISION BECAUSE:

    1. LARGE CAPITAL INVESTMENT

    2. TARGET CUSTOMERS CONVENIENCE3. NATURE OF MERCHANDISE

    4. PROXIMITY

    5. SUSTAINABLE COMPETITIVEADVANTAGE

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    STORE DESIGN FOR CANTEEN

    WALL COLOUR

    TABLES & CHAIRS

    LIGHTINGSPACING

    VENTILATION

    SANITATION & CLEANLINESSUTENSILS

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    STORE DESIGN & RETAILING IMAGE

    MIX

    EMPLOYEES

    MERCHANDISE

    FIXTURE TYPESOUND TYPE

    ODOUR TYPE

    VISUAL TYPE

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    FACTORS FOR BUILDING GOOD

    STORE IMAGE FOR CANTEEN

    AMBIENCE

    FOOD QUALITY & TASTE

    COMPETITIVE PRICES

    FRIENDLY STAFF

    CHOICES & MENUS

    GOOD SERVICES

    GOOD PRESENTATION

    PLACE & LOCATION

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    OBJECTIVES OF GOOD STORE

    DESIGN1. IMPLEMENT THE RETAILERS

    STRATEGY

    2. INFLUENCE CUSTOMER BUYINGBEHAVIOUR

    3. PROVIDE FLEXIBILITY

    4. CONTROL DESIGN & MAINTENANCE

    COSTS

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    THE SPACE MIX FOR A

    COLLEGE CANTEEN

    SEATING AREA (consumption area)- 60%

    KITCHEN AREA (production & storage

    area)- 25%

    CIRCULATION AREA- 15%

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    EFFECTIVE CANTEEN SPACE

    MANAGEMENT

    1. SMOOTH & EFFICIENT CUSTOMER

    FLOW

    2. EASY CUSTOMER REACH

    3. CREATE COME-BACK FEELING

    4. CREATE FEELING OF COMFORT

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    STORE LAYOUT

    STORE LAYOUT INVOLVES PROPERPLANNING OF SPACE & DESIGN &

    PRESENTATION OF THE CANTEEN TO

    PROVIDE THE CUSTOMERS WITH A

    COMFORTABLE EXPERIENCE IN ORDER TOINCREASE THE CANTEEN SALES.

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    ADVANTAGES OF GOOD STORE

    LAYOUT

    1. USES SPACE EFFICIENTLY

    2. EASY SITTING

    3. MORE CUSTOMERS IN CANTEEN4. STAFF TO WORK EASILY ALONGSIDE

    THE CUSTOMERS

    5. ALLOWS FOR SELF-SERVICE6. GREATER FLEXIBILITY

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    7. MAXIMUM VISUAL IMPACT

    8. IMPULSE BUYING

    9. CREATES A SENSE OF SPACE10. PROPER UTILISATION OF SPACE

    AVAILABLE

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    VISUAL MERCHANDISING

    VISUAL MERCHANDISING IS THEPRESENTATION OF ANY & ALL MERCHANDISE

    AT ITS BEST.

    VISUAL MERCHANDISING ENHANCES THESHOPPING EXPERIENCE

    ACTS AS A COMMUNICATION TOOL

    PRESENTATION IN VISUAL MERCHANDISINGHELPS CUSTOMER MAKE BUYING DECISIONS

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    ROLE OF VISUAL MERCHANDISING

    1. PLANNING THE VM THEME & CREATINGDISPLAYS

    2. ARRANGING PROPS FOR DISPLAY

    3. ARRANGING DISPLAY FIXTURES &LIGHTING

    4. SETTING UP STORES BEFORE OPENINGS

    5. WORKING WITH FLOOR PLANS & CANTEEN

    REQUIREMENTS6. TRAINING PERSONNEL

    7. ORGANISING UNITS

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    MERCHANDISE

    MANAGEMENT

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    MEANING OF MERCHANDISE

    Merchandise means goods bought and sold

    for profit.

    According to Business Dictionary ,

    Merchandise refers to goods and

    commodities sold at the retail level.

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    MEANING AND DEFINITION OF

    MERCHANDISING

    Merchandising is the planning , involved in

    marketing the right merchandise at the right

    place at right time in the right quantities at

    the right price

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    SEVEN RIGHTS OF MERCHANDISE

    RIGHT PRODUCT

    RIGHT QUANTITY

    RIGHT PLACERIGHT TIME

    RIGHT PRICE

    RIGHT APPEALRIGHT SERVICE

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    1. RIGHT PRODUCT

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    2 . RIGHT QUANTITY

    We provides right quantity to the

    customers which is most important thing in

    that. Quantity and the quality and taste

    matters a lot in canteens. The profit alsodepends on these things

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    3. RIGHT PLACE

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    4 .RIGHT TIME

    Time plays an very important role

    evrywhere. Mostly in college canteen the

    time which they targeted is at morning from

    7am to 5 pm. and in this the RIGHT TIMEmeans proper delivery of goods and

    services to the customer within a good time .

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    5 .RIGHT PRICE

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    6 . RIGHT APPEAL

    Right appeal is the right message to the

    right audience . This is required as the

    retailer needs to inform and persuade the

    consumers to seek out the products from thestores.

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    7 . RIGHT SERVICE

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    IMPORTANCE OF MERCHANDISING

    NUCLEUS OF RETAIL

    DIFFERENTIATION

    CUTTING EDGE COMPETITIONBETTER MERCHANDISE MEANS

    BETTER PROFITS

    EFFICIENT MERCHANDISEMANAGEMENT PRACTICES

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    IMPLICATIONS OF MERCHANDISE

    PLANNING

    1. FINANCE

    2. MARKETING

    3. WAREHOUSING AND LOGISTIC4. STORE OPERATIONS

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    PROCESS OF MERCHANDISE PLANNING

    1. Developing the sales forcast

    Review past sales

    Analysing the changes in economiccondition

    Analysing the changes in sales potential

    Analysing the changes in the marketingstrategies of retail organisation and the

    competition

    Creating the sales forecast

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    2. Determining the merchandise

    requirements

    Merchandise hierarchy

    3 . Merchandise controlthe open to buy

    4 . Assortment planning5 . The range plan

    6 . The model stock plan