retail's big fast track - retail at the speed of disruption
TRANSCRIPT
Retail's BIG Fast Track - Retail at the Speed of Disruption
PANO ANTHOS, Founder and Managing Director, XRC LabsLESLIE COHEN, Executive Director, XRC Labs
JOE BENINATO, Founder and CEO, BanterALEXA FLEISCHMAN, CEO, Strypes
ERIK SKANTZE, Co-Founder and CEO, Perseus MirrorsLIYIA WU, Founder and CEO, ShopShops
The Need for Speed:Accelerating Retail Today
Pano Anthos Managing Director, XRC Labs
WALL STREET IS NOT HAPPY!!!!
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BEST BUY JCPenney KOHL'S macy's NORDSTROM sears TARGET Walmart amazon
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160BRICK & MORTAR RETAILER MARKET VALUE (2006*
VS. TODAY)
Market Value 2006 (Bn) Market Value Today (Bn)
Source: Yahoo Finance*Peak Market Value 2006
360
340
220
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180
60
40
20
0
(49%)
1,910%
(83%) (59%) (46%)(21%)
(95%)
(15%)
2%
BRICK & MORTAR RETAILER MARKET VALUE (2006* VS. TODAY)
THE STREAMS HAVE CROSSED
Credit: NRF
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40
60
80
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6%
44%
94%
40%
Consumer Shopping Over Thanksgiving Weekend 2009 vs 2016 (Percent)
OnlineIn-Store
2009 2016
SPEED OF TECHNOLOGY
SPEED OF TECHNOLOGY
RETAIL INNOVATION
Credit: Amazon
•RETAIL INNOVATION
4.3MVIEWS
22KRETWEETS
7.6MVIEWS
•RETAIL INNOVATION
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•To Discuss Store to ConsumerStore as ExperienceStore as PlatformStore as Services & Rentals
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•THE MOST VALUABLE COMMODITY
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•WHO IS GOING TO WHOM?
Credit: Serious Eats
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•STORES GO TO CUSTOMERS
Credit: Serious Eats
STORE AS EXPERIENCE
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LISTEN TO BUILD EXPERIENCE
Credit: LA Times
Blending to create something new
PERSONALIZE UNIQUE OUTPUTS
21Credit: Serious Eats
•WHOSE IDEA IS THIS?
STORE AS PLATFORM
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STORE AS SERVICE OR RENTAL
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STORE AS PLANT
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CHANGE
Constants in Life:
WORLD CLASS SPONSORS
Our sponsors help fund the lab
and work with our startups…….
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A Network of Peers
A SMART WORLD STARES BACK
ERIK [email protected]
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PurchaseDecision
ProductFulfillment
CustomerExperience
DataApplication
Information Based Pur-chasing
Convenience Based Pur-chasing
PurchaseDecision
ProductFulfillment
CustomerExperience
DataApplication
Satisfaction Sur-veying
How do I…
Passive Engage-ment
PurchaseDecision
ProductFulfillment
CustomerExperience
DataApplication
Third Party Ship-ping
Vertical Integra-tion
PurchaseDecision
ProductFulfillment
CustomerExperience
DataApplication
Data Acquisition
Insights & Appli-cation
Takeaways