rimini street company overview - · pdf filecorporations have made the switch to rimini street...
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Company Overview
What if you could dramatically save on your total maintenance costs while receiving better-than-vendor ERP support? By replacing Oracle® and SAP® maintenance, our customers liberate strained resources and free up funds that can be used to invest in new initiatives. Innovation lives on Rimini Street.
Companies of all sizes including Fortune 500 and Global 100 corporations have made the switch to Rimini Street ― the intelligent choice for enterprise software support.
On Rimini Street, intelligent enterprises save big on support and free up funds to drive innovation.
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MAINTENANCE
FORCED UPGRADE
CUSTOMISATION SUPPORT
SELF SUPPORT
£ 2M £ 1M
£ 800K+
+
+
£600K
£600K
£4MHYBRID IT MOBILEBIG DATA NEW
Upgrade Flexibility
Custom Code Included
Tailored Support
£1MWITH
RIMINI STREETWITH
VENDOR
When your company moves to Rimini Street, your annual support fees are cut in half, at minimum – guaranteed. Our services are Engineered for Support™, delivering an unparalleled customer experience, which includes:
‒ An assigned Primary Support Engineer (PSE) with an average of 15 years of experience and backed by a team of technology experts
‒ Guaranteed support of your customised code at no extra charge for a minimum of 15 years
‒ Flexible upgrades when it makes sense for your business, not according to a restrictive vendor schedule
Vendor maintenance has many layers beyond just annual fees. These can include upgrade costs, customisation support, and employee resource and opportunity costs that strain IT budgets.
For every dollar saved in annual support fees, you can save an additional two dollars in related costs. These costs taken together can reduce your total cost of maintenance up to 90% compared to staying with vendor support programs.*
Break free of your software vendors’ restrictive annual support contract, and put your savings to work.
Maintenance savings are just the tip of the iceberg
* Based on an analysis of 50+ ROI case studies.
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Clients enjoy real-world savings.
Our proprietary program offers a range of premium features not found in standard software vendor’s support programs. Here are our features that your company can benefit from.
Clients fund innovation with their savings.
Rimini Street Support Program Features
Canadian public sector organisation is using its support savings to fund a mobility project for PeopleSoft.
Global manufacturer of metal products and building systems directed its savings to develop an e-commerce platform that created a $125M revenue stream for the company.
State-of-the-art US hospital is investing its savings in advanced medical devices and clinical information technology.
Major US publisher of children’s books funded new headcount and IT/eCommerce projects.
Energy CompanyRevenue: $11 Billion Oracle® Annual Maintenance Fees: $1,896,000
Real-world savings with Rimini Street: ‒ Saved $1 million annually in maintenance fees ‒ Saved $7-8 million per system by not upgrading HCM and FIN
‒ Planned savings of $500,000 due to included support for customisations
Total Annual Maintenance Savings: $3,300,000
Snack ManufacturerRevenue: $2 Billion SAP® Annual Maintenance Fees: $934,350
Real-world savings with Rimini Street: ‒ Saved $500,000 annually in maintenance fees ‒ Avoided $3-4 Million in upgrades ‒ Saved about 50% of a full-time employee due to included support for customisations
Total Annual Maintenance Savings: $1,500,000
Application & Repository Fixes
Documentation-Only Fixes
Configuration Support
Operational Support
Global Tax, Legal & Regulatory Updates
Installation & Upgrade Process Support
Named, Regional Primary Support Engineer
24/7/365 Support, Guaranteed 15 Minute or Less Response for
Priority 1 Issues
Customisation Support Included
Onboarding & Archiving Services for Upgradability
Interoperability Support
Performance & Tuning Support
Security Advisory Services
Assigned Global Account Manager
Innovation & Functionality Roadmap Services
Strategic Planning
Minimum 15 Years Support Guaranteed
Features
Rimini Street
Vendor
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Global Headquarters 3993 Howard Hughes Parkway Suite 500 Las Vegas, NV 89169 Toll Free 888.870.9692 Main 702.839.9671 Fax 702.973.7491 [email protected] www.riministreet.com
From its inception, Rimini Street has been Engineered for Support™. As the standard of enterprise software support, clients can remain on their current software release while receiving premium levels of support – including for custom code and on-going interoperability – for at least 15 years. By replacing Oracle and SAP maintenance, clients enjoy higher levels of support, save on their total maintenance costs and free up funds that can be used to drive innovation.
In addition, clients retain the flexibility to upgrade when it meets their business requirements and enjoy many other features not provided by standard vendor support programs.
Rimini Street is the premier independent enterprise software support provider for companies worldwide, including Fortune 500, Global 100, midmarket and public sector organisations.
© 2010-2017. Rimini Street, Inc. All rights reserved. Rimini Street and the Rimini Street logo are registered trademarks of Rimini Street, Inc.All other brand and product names are trademarks or registered trademarks of their respective holders. A4-UK-070717
Rimini Street Facts
ISO 27001:2013CertificationISO 9001: 2008
Certification
The unique Rimini Street service program is transforming the world of enterprise ERP support. From guaranteed maintenance savings to providing a better class of customised support, Rimini Street can meet your business needs while enabling you to free valuable resources for innovation.
Visit riministreet.com/request-a-quote or contact us below. Let’s talk.
Rimini Street is the first independent support provider to receive both ISO 9001:2008 and 27001:2013 certifications. Information Security Management System (ISMS) certification ensures protection, integrity and availability of client data.
Certifications:
Global Headquarters: LaS Vegas, NV Operations Center: Pleasanton, CA
Global Offices: Beijing, Bengaluru, Frankfurt, Hong Kong, Hyderabad, London, Melbourne, New York, Osaka, São Paulo, Seoul, Singapore, Stockholm, Sydney, Tel Aviv and Tokyo
London Office:Rimini Street Ltd. Level 34 25 Canada Square LondonE14 5LQ, UK Fax 702.973.7491 +44 (0) 203 763 7463 [email protected]
― SAP Business Suite ― SAP HANA Database ― SAP BusinessObjects ― SAP (Sybase) Databases
― Oracle E-Business Suite ― JD Edwards ― PeopleSoft ― Oracle Agile PLM Siebel ― ATG Web Commerce ― Oracle Retail ― Oracle Database ― Oracle Fusion Middleware ― Hyperion
― DB2 Database
― MS SQL Server
Products we support:
Oracle® Products SAP® Products
IBM® Products
Microsoft® Products